When you say the 12 days of Christmas people immediately think of the song, but did you know there really is a period called the 12 Days of Christmas? According to vox.com The 12 days of Christmas is the period in Christian theology that marks the span between the birth of Christ and the coming of the Magi, the three wise men. It begins on December 25 and runs through January 6, also known as Three Kings Day. With the holidays around the corner, we thought we would share that little bit of info for fun.
Now we need to get back to ‘The 12 Days of MALFEASANCE!’ The Oxford Dictionary defines malfeasance as wrongdoing, especially by a public official. We dug a little further to see if there was more legal definition and we found the website for Cornell University, Legal Information Institute. Malfeasance is intentional conduct that is wrongful or unlawful, especially by officials or public employees. Regardless of how you define it, the word should not be thrown around loosely as it can easily destroy one’s reputation. We decided to write a song…
On the first day of Christmas
Our “Whistleblower” gave to thee
Notes from a recent FD employee exit interview.
On the second day of Christmas
The exit interview notes gave to thee
A lead that someone in HR forged documents and did not obtain updated new signatures.
On the third day of Christmas
The exit interview notes gave to thee
More tea on Mr. Lee…. Fire Chief, Lee Glover that is.
On the fourth day of Christmas
A PIR gave to thee
Copy of an HR hotline complaint regarding falsification of contracts, reports, or records.
On the fifth day of Christmas
A PIR gave to thee
A copy of the full Mayday Report.
On the sixth day of Christmas
A PIR gave to thee
A reply of no responsive records to our inquiry into a complaint against Fire Chief, Lee Glover
but wait, hold tight …let’s see.
On the seventh day of Christmas
A second filed PIR into the complaint gave to thee
The records we requested after we gave them one more chance to come clean.
On the eighth day of Christmas
The trail of details gave to thee
Malfeasance committed by public employees and officials throughout the city!
Every Wednesday, my wife and I sit down to eat dinner in front of the TV so she can see her Chicago Fire and Chicago PD. In one episode they have the Battle of the Badges Boxing Match, and my wife went crazy for the young studs with no shirts on. The Battle of the Badges is a tradition across the country and is considered a friendly rivalry between these two public safety departments. Frisco PD & Fire held one back on July 21& 22 of this year The two departments duked it out to raise blood donations for Carter Blood Care and the trophy was awarded to the Fire Department at an August 2023 city council meeting.
Just like the Battle of the Badges these two public safety departments also duke it out for the Battle of the Benjamins (aka money) every year during the annual city budget meetings. Just recently at the October 17, 2023 council meeting under the Regular Agenda, item #35 to put Civil Service Law and item #36 to adopt the Fire & Police Employee Relations Act on the May 2024 election ballot. What we found interesting was Mayor Cheney’s response which can be seen in the council meeting recording at the 37:59 mark where we feel he berates the Frisco Fire Association for having the audacity to seek Civil Service and Collective Bargaining.
Cheney said, “Since 2004, the City of Frisco has had Public Health and Safety listed as a strategic focus area and we invest in this focused area heavily. For example, in Frisco’s FY2023 a total of $108,000,000 of the total $229,000,000 general fund budget was committed to public safety for personnel and equipment, surpassing spending on other essential services combined. Additionally, the city has previously approved substantial funding for public safety facilities and equipment through bond programs. As your elected officials, we take great pride in making public safety our number one priority, and we stand committed to educating the public over the coming months, regarding this ballot measure.”
For once we agree with the city on one key thing which is Public Safety should be any city’s number one priority. Mayor Cheney’s reference to the budget made us curious, what is the budget for public safety? What is the breakdown of the $$Benjamin’s$$ (aka money) between PD and FD. Anyone following Frisco Chronicles knows we don’t approve of how the city is managing the two “number one priority” departments so now we wanted to look at the budgets to see if Mayor Cheney and the city really are committed. What we found is the breakdown is far from equal.
For FY23 the Police Dept. is $56.3 million compared to the Fire Department Budget at $52.4 million. Besides equipment the PD budget includes a Grants Administrator, Police Quartermaster, Training Officer, 10 Patrol Officers, 4 School Resource Officers, 1 School Resource Sergeant, and a Detective for a total of 19 new hires, 16 of which appear to be operations and 3 in the office. However, the total number of new hires for the Fire Department is just 4! That’s right 19 for PD and only 4 for FD and none of the staff positions are for actual firefighters. Instead, the FD budget includes an Open Records Coordinator, a Public Safety Equipment Tech, an Emergency Management Analyst, and an Explorer Trainee. Surely we are MISSING SOMETHING HERE, only 4? No field positions, no actual firefighters?
We decided to look ahead to the FY2024 approved budget. The Police Department has a budget of 69.4 million, an increase of 14% and it includes 32 NEW PD POSITIONS. Compare that to the Fire Department with a budget of 55.7 million, an increase of 4%, and includes 3 NEW FIRE POSITIONS which are for a K-9 Handler/Investigator and 2 Fire Inspectors. The city budget even notes under Fire, “when compared to the FY23 revised budget, remains relatively flat.”That means our new Fire Chief, Lee Glover has asked for no increase in firefighters in a city with a growing monthly population due to the urban density our council likes to approve. I am not a genius but even I know growth equals a need for more public safety services in both departments and clearly the city is NOT SUPPORTING STAFFING IMPROVEMENTS in the Fire Department.
Completely perplexed, we decided to go back to the FY2022 budget and take a look at it for shits & giggles. The police budget in 2022 was 51.3 million compared to the fire department at 44.9 million. The PD was requesting 17 NEW personnel while then Fire Chief Mark Piland asked for 10 NEW Personnel and 9 of those positions were for FIREFIGHTERS.
In the City of Frisco’s FY22 Proposed Budget video at the 2:50 mark, King George Purefoy said “We estimate that in about two to three years that Fire Station 10 will be built and go into operation. There are usually somewhere between 24 to new firefighters that are needed for a new station. As you can imagine that takes a tremendous amount of funds to do that all at once, so one thought was to start hiring some of these firefighters now, they’re needed to help the current operations, and try to do that the next two budget years to hopefully provide the staff we need to, for the new fire station ten.”
That may have been what King George thought, but it was not the original thought or request by Chief Mark Piland. Records show he had originally asked for each of the 3 truck companies that responded to high-rise and high-risk structure fires adding to the number of firefighters that would be available for these types of incidents. That request didn’t happen either!
At a city council meeting on January 17, 2023, Deputy Mayor Pro Tem Angelia Pelham asked Anita Cothran, Chief Financial Officer for the city (at the 17:43 mark), about Fire Department staffing which seemed out of the ordinary and a little random. Pelham mentioned at a previous city council meeting they talked about FD staffing and how she is aware the city was not approved for a specific grant that would have enable them to hire more staff, she was curious if something was planned in future discussions. Cothran replied yes that is something they would discuss with the city manager’s office and then with budget and audit committee. Pelham then asked if there was a specific time for that to happen and that is when City Manager, Wes Pierson spoke up.
Pierson said “The answer is yes, but there’s no specific time, that conversation can be ongoing. But currently, the budget, as approved, has enough staffing for the level of service that we’re providing currently. He then noted he believed the conversations of new staffing were in relation to opening a new fire station and were not there yet as Fire Station 10 was delayed a bit, but we’re preparing for that.” Delayed? A little bit? The city asked for Fire Station 10 in the 2015 Bond and Station 11 in the 2019 Bond, yet we don’t have either of them. Seems a little longer than “a little bit” Mr. Pierson.
The question we have, was Pelham’s question random? The answer is no! How do we know this? Well, at every council meeting if you are a citizen and want to speak you can do at citizen’s input. You must fill out a blue card stating why you want to speak and hand it to the City Secretary, Kristy Morrow. She then hands those cards to Angelia Pelham who is responsible for calling the citizens one by one down to the podium during citizens’ input. At the January 17th meeting, Angelia Pelham saw a card from Matthew Sapp, President of the Frisco Firefighters Association that stated he was there to talk about “STAFFING!” Her goal was to preempt Sapps statements and after hearing his statement below you will see her question was very target based on what Sapp was going to speak about. Talk about sneaky and underhanded!
It makes sense why FFA President Matthew Sapp took to the podium during citizen’s input at the January meeting. Sapp read a statement, “This is the third time I have asked this question since the public hearing for the FY23 budget in August 2022…I’ve asked this question to you, the City Manager, and the Interim Fire Chief Lee Glover. We’ve yet to get a clear answer from anyone. I know the Interim Fire Chief has stated he has no plans on asking for staffing. They feel we’re appropriately staffed…we applied for a safer grant for 15 firefighters this year, which we failed to get. No one can honestly say we don’t need more firefighters… The FY22 budget states we would be hiring 9 firefighters a year for the next three years…this was said to be in preparation for the future Station 10. The majority of this council approved of that budget. This has now been pushed back due to infrastructure reasons, and therefore, the staffing plan is on hold. This year’s budget for FY23, which was unanimously approved, contains 19 police officer positions and added zero firefighters… Now, there’s no plan for this fiscal year.”
After digging into the budgets and seeing the glaring lack of personnel additions to the fire department in several years you have a lightbulb moment. Now one can understand why the Fire Firefighters Association is upset and has petitioned for Civil Service and Collective Bargaining. They truly believe they “need a seat at the table” to fight for their safety and the citizen’s safety. It is clear in 2022 Interim Fire Chief Lee Glover didn’t believe we needed additional staff and therefore did not ask for it in the FY2023 budget talks. In 2023 as the New Fire Chief, Glover also didn’t ask for more staff in the FY2024 budget talks.
Fast forward to August 7, 2023, in a video posted on the City of Frisco’s Facebook page, Fire Chief Lee Glover states, “We have a five-year staffing plan and a five-year plan ahead of us. We’re looking at building Station 10 starting in the fall of this year. We have been given permission by the council to start the drawings with an architect for Station 11.” Based on what Sapp said at citizen’s input about it taking 18 months to train a firefighter, you should have started hiring a few years ago if you had a five-year plan. Why has the city not published this five-year plan since they know the issue of the FD personnel is a hot-button issue? I am not sure if anyone else has noticed besides me – FRISCO HAS BEEN AND IS CURRENTLY GROWING NOW! We need to plan for NOW! You have The Preserve @ Fields where homes will range up to 15 million by the PGA are we disclosing to all those home buyers they have no Frisco Fire Station to support their community and may not for another 5 years?
Final Thoughts, well I know some of the city champions will say then Fire Chief Mark Piland didn’t do anything for hiring, but he did. In private meetings with then and now city managers he spoke up for his department repeatedly. He also went as far as to apply for the city manager’s position and then ran for mayor and we believe Piland saw how the city was operating and recognized things had to change for the safety of the city employees and citizens. It appears to us that all this “progress in motion” was in place long before Glover engineered his way into the Fire Chief position. Station 10 & 11 were both approved in previous bonds as we stated earlier and then Fire Chief, Mark Piland. Chief Glover wants to take credit for a successful department while he deconstructs life-saving programs implemented Piland and his Leadership staff. The most important thing to ask yourself is how many more firefighters will get hurt under Lee Glover’s leadership before people take notice we are heading in the wrong direction. Lastly, ask how many have already been hurt under Glover’s leadership?
Now we are left curious about the bond programs and what we citizens have been asked to vote for. Stay tuned!
Shout, Shout, let it all out. These are things I can do without
Come on, I’m talking to you …. Come on
Shout, Shout, Let it all out
If the words sound familiar but you have not yet figured it out yet, then let me help you. In 1984, Tears for Fears released their second album. Shout was a song on the album, but it did not hit the Billboard Top 100 until August of 1985. Today it remains one of their most recognizable songs. It was rumored the song was about pain, but the truth is it was a call to action, a rebellion against the established norms of the times, a call to be different.
Frisco has always prided itself on doing things better “than other cities” along with being different and being ground breakers. Being different is “The Frisco Way!” In Frisco our leaders believe we must build the best, develop the best, and offer the best services to our citizens as a standout community. With development and construction in full gear over the last 10 years you can imagine things happened along the way that helped carve out better practices and procedures for the city.
An example of that is back in February of 2018 when Francisco Palmas pant leg was caught in a trencher causing him to be dangled upside down at a local commercial construction site. The result was it nearly severed his leg and you might think he died. Frisco Firefighters reached the victim in just under five minutes, but they couldn’t free him which meant his leg would need to be amputated right there amid the dust, dirt and rocks. (Photo from Frisco Lifestyle – The Edge of Chaos)
According to a Dallas Morning News article, Frisco Deputy Fire Chief, Scott Vetterick said that the department had already started putting a plan in place for this under then Fire Chief, Mark Piland. Vetterick knew with all the development and construction, it was not about if something would happen but rather when it would happen and that made it a priority to have a plan in place. On the way to the scene, Frisco FD reached out to Dr. Gamber, an emergency room doctor at Medical City Plano. Gamber summoned trauma surgeon Al West who would arrive via a helicopter 41 minutes later with his small black medical kit and blood.
While Dr. West performed the amputation just above the right knee, Frisco Firefighters had to hold Palma’s body so he would not fall and proceeded to give him blood replacement. Along with the blood replacement they administered medications, fluids and monitored Palmas’ vital signs along with watching his airway. At the same time other teams worked to disassemble the machine. Palma survived because of the fast actions of the Frisco FD, Trauma Surgeon Al West and the replacement blood brought in that day. At the time there was a 75% chance that with a prosthetic he would walk again one day. Most importantly this man lived to see his kids grow up. In a Frisco Lifestyle article, Vetterick shares, “We had a lot of people working backchannels in order to make it happen that day. I was calling Medical City Plano’s radio room, Assistant Chief Kramer was calling Dr. Gamber, the battalion chief was coordinating the actual rescue and the disassembly of the machine, and then our medics were immediately tending to the patient.”
Deputy Chief Vetterick said at the time he believed that the response protocol put in place is the perfect example of collaborative efforts that help save lives. His hope was it would benefit more people and save more lives as Frisco continued to grow.
The official announcement of the blood replacement being carried on board with the Squad teams came in December of 2018 in a Frisco Fire Department press release. Frisco Fire Chief Mark Piland said, “Frisco Firefighters are committed to providing the highest level of care possible. This program is definitely a team effort, and I would like to thank Dr. Gamber and Medical City Plano for the hard work and assistance to get this program started.”
Dr. Mark Gamber, Frisco Fire Departments Medical Director said, “Prior to today, patients who needed blood were completely dependent on how fast we could get them to a hospital. Now, with early transfusion for severe blood loss, Frisco Fire will give critically ill patients a better chance of survival.”
The news of the new program went far and wide across the state and it was believed that it showed innovation and how Frisco was to lead the way with cutting edge services that help serve the citizens of Frisco.
What is Squad? Generally, the Squad responds to all high acuity EMS calls, and it also responds to all structure fires in a city. It is a 2-person group whose capabilities are like no other unit in the department. If you have a need for the most advanced or technical medical procedures in the field they are the team you want at your front door. For example, Squad assisted doctors with Palma’s amputation, they can give blood transfusions to trapped victims, and they perform out of the box lifesaving methods during emergency medical situations. It is the definition of the city’s motto Progress In Motion.
Safety, education, and training were a big push by Piland who lead the department at the time. It probably came from his experience serving with the Federal Emergency Management Agency (FEMA) as a Task Force Leader with Virginia Task Force 2 a FEMA Urban Search and Rescue Team whose job was to provide search and rescue for victims of disaster. Shortly after Piland became Chief in 2013 he implemented the Safety Officer Program that focused on the health and wellness of the fire fighters. The Captain of Safety oversaw all fire fighter injuries, the safety on scene at calls, structural concerns during fires, identified concerns such as pools that could affect how they fight a fire and more. In 2016, a request was made for two Fire Safety Incident Officers in the city’s annual budget. The goal was to implement two full-time shift personnel to staff the positions around the clock. The program made overall safety a top priority.
Fast forward to today, Frisco is a city of 225,000+ people and we have a New Fire Chief, Lee Glover. Programs like those mentioned above have major implications in saving lives. On October 27, 2023, the Frisco Fire Department released a video about the history of the program in a series called Frisco Fire Facts which was also share to the city Facebook page yesterday. It starts with Deputy Fire Chief Jake Owen of the Frisco Fire Department talking about how the program got started in 2018. It discusses the highlights of the Squad Program and the onboarding of blood replacement.
Ready for the WHOPPER of TEA? It was confirmed to us last week in an off-the-record conversation with a city employee at city hall, that FIRE CHIEF GROGGY LEE GLOVER announced the END OF THE SQUAD PROGRAM! Wait…What? It was also announced that the Safety Program was ending. People are being reassigned to drive Battalion Chiefs! Firefighters will be reassigned most likely depending on staff levels. What will be the result of losing the Squad Program, it will create the loss of two functioning paramedics for high priority EMS calls and a loss of two tactical level firefighters on structure fires. As for the Safety Program what does that mean for the safety of our firefighters? Should we be surprised, I mean the decision to name Groggy Glover the new Fire Chief was not supported by the ranks within the department.
Glover was not kidding when he said in June of 2023, “We’re going to continue to do what we’ve been doing since the day I WALKED INTO THIS FIRE DEPARTMENT.” He DISMANTLED a CRITICAL LIFE SAVING program that was highly regarded, and we are curious why? Is it because that is how modern-day fire departments operate which he probably does not understand since it doesn’t fit the antiquated days of his upbringing in the department. Did he not like the programs simply because they were instituted under the previous Fire Chief, Mark Piland?
According to yesforfrisco.org in the recent MAY 2023 BOND ELECTION – Proposition A, the city asked citizens to approve the following equipment & apparatus items: Vehicles to replace with proposed bond package: 2 Squads, 4 Engines, 8 Medics, 1 Truck, and 1 Hazmat. WHY DID THE CITY ASK CITIZENS TO PAY FOR 2 SQUAD REPLACEMENTS? With all the development of the PGA which will bring golf celebrities from around the world and a new theme park for kids would you end lifesaving programs that protect citizens, visitors, and firefighters? What about citizens of Frisco Lakes? Did the council who rely on their votes to get elected ask Frisco Lakes residents how they feel about getting rid of a blood replacement program that could save their lives? With the traffic getting worse and horrific car accidents happening more often, did anyone think about how the blood replacement program could save the lives of those in the accidents. I mean those are citizens or visitors who spend tax dollars in our city? No – they just want to build and build and claim to be about exceptional service.
On the front page, of the Frisco Fire Department the Mission Statement reads: Committed to your Health and Safety through Exceptional Service. Right under that it reads, “Public safety is among the highest priorities for city leaders, past and present.” Yeah we have heard that repeated over from city leaders. Now act like it!
We just keep asking why, why would Glover think these are good decisions? Based on the 2011/12 Climate Survey it said in order for the issues in the department to be resolved some SIGNIFICANT changes must occur. The culture of the department needs to change from a negative, hostile, retaliatory environment to one that is positive. Guess what, it was trending in the right direction but now Groggy Glover is dismantling the department bit by bit and they hope no one is paying attention. Well, maybe it is just his way of being retaliatory to those speaking out against him as that is how it has worked since he walked into the department all those years ago.
Slowly but surely our Fire Department turns back time and honestly it should scare the hell of citizens! We have heard it scares the hell out of those who put on the FD uniform on the front line every day. It leads us to our last question, the most important question, who is the “King Ding A Ling” of bad decisions? Well, that might be a tie between Groggy Lee Glover and City Manager, Pungent Wes Pierson.
Humpty Dumpty sat on a wall. Humpty Dumpty had a great fall. All the king’s horses and all the king’s men, Couldn’t put Humpty together again.
We were curious why in 2023 the City of Frisco was trying to go back to a broken system in place back in 2011/12 after several years of positive change. Maybe because that is “The Frisco Way.” Many times, we have heard council members and city leadership refer to “The Frisco Way” and we have always been curious what is it? Well, it is a mindset that only Frisco leaders and city management know what is best for the city and the citizens living in it. It is a mindset that the City of Frisco is the only city who could possibly do things the right way and every other city is second fiddle. It is the mindset that we do things the way we have always done it and someone should not question that. It is also the institution of the good ole boy network, scratch my back and I’ll scratch yours.
Let’s pretend it is 2011 and that Humpty Dumpty is Mack Borchardt, Chief of the Frisco Fire Department, sitting lofty up on that wall. Next to him perched high up is his team which includes his buddy Lee Glover, Assistant Fire Chief and Paul Siebert, Assistant Fire Chief, 3 Battalion Chiefs Shannon Britton, Shawn Eft and Paul Farrow and Division Chief Cameron Kraemer.
Then the wind blows and causes a great fall which refers to the 2011 Employee Climate Survey. What we found interesting was it basically said the culture that management created was horrific. Our first responders went to work every day risking their lives in an environment with terrible morale and worried about their job security. At the time 76.3% said they would leave the department if they could and the report noted the city can only correct it by making DRASTIC CHANGES. What would the city do?
All the king’s horses and king’s men refer to the King of Frisco, Geroge Purefoy, the City Manager and his “people” who had to find a solution since it was clear the Fire Chief could no longer be Chief. Chief Borchardt wrote a letter to Purefoy dated 2/23/2012 stating in accordance with the terms and conditions of the Retirement Severance Agreement and Release he was submitting his resignation for retirement effective February 2015. All the King’s Men, aka The Good Ole Boy Network or The Frisco Way” had to figure out how to put Borchardt together, just in a different way.
One would think after the negative survey results regarding his leadership that Borchardt would be terminated or forced into retirement. Hail Ye, Hail Ye, King George to the rescue! After Borchardt retires, he is REASSIGNEDto a newly created position as the Fire Programs Consultant which reports solely to King George himself until he is set to retire in 2015. Why would you reassign someone that you are forcing to retire? A city insider that works at city hall told us that when the decision was made to remove Borchardt as Fire Chief, King George threatened to quit and submitted his written resignation which is why the city “reassigned” Borchardt to King Purefoy.
So why the loyalty between King George Purefoy and Mack Borchardt? Well, what many don’t know is that back in day Mack Borchardt was the city administrator and he is the one that hired King George Purefoy as the first city manager. Then George Purefoy acting as the new city manager hired Mack Borchardt as the cities first paid Fire Chief. Funny thing is Mack Borchardt is still with the city in 2023, in the same consultant position making big bucks and assigned a city vehicle. A PIR was placed for Mack Borchardts employee records which we are still waiting on.
After reading Mack Borchardt Agreement & Release we had many questions. Under the “Release By Borchardt” it says that Mack releases, acquits and discharges Frisco from any and all past or present claims relating to #3. All Allegations ever made or that might have been made by Borchardt against Frisco regarding his employment – well that sounds interesting. In another section it says Borchardt does not admit to any unlawful or discriminatory conduct or any other wrongdoing – well that sounds interesting too. Then the agreement appears to turn into an employment contract for his new position and lists some very specific reasons that he maybe be terminated for such as a conviction for any felony involving moral turpitude, drunkenness, or excessive use of alcoholic beverages, being under the influence on city property or city sponsored activities and fabrication or falsification of city records. The whole thing reminds me of the questions we asked in our Survey Says blog.
The city began its search for a new fire chief and in March of 2013 after a 3-month search the city announced the hiring of Mark Piland. Todd Renshaw, the city’s director of public safety, told a local newspaper Frisco Enterprise, “Chief Piland a very affable, very personable individual. He’s highly educated and has a great deal of experience, which are obviously big pluses,” he said. “He has a strong sense of command and will be a tremendous asset for the Frisco Fire Department going forward.”
According to insiders in the FD, Piland came up with some good ideas to change the department the first being to listen to the organization. Piland implemented In Service Training programs 2x a year for the Officers and Companies. Fire fighters also tell us he had an academy for those FF hoping to move up the ladder over their career. Piland also focused on The Squad Program which responds to almost all calls so they could have enhanced ongoing training to meet state and national standards. Piland also moved the FD away from the quint model based on the FF feedback. Their department centered more on the single engine / pumper truck with a goal to add a 4th ladder truck. He said with 70% of the calls being EMS, the Quints which are rather large and bulky, were slower and more difficult to turn and get down Frisco’s narrow streets. Piland quickly met resistance from King George himself. Imagine going to work in a new city where the City Manager who is your direct boss, is sitting next to his 25+ year buddy (the former Fire Chief that you replaced) at city hall.
In fact, today as the fire fighters fight for collective bargaining so they can have a seat at the table, the city said they oppose it because they already have a seat at the table because more than 200 seats are filled by Fire Department employees on 16 different committees/groups. Examples of these committees/groups are Engine / Truck / Rescue Focus Groups, Promotional Process Review Group, Peer Support Group, Peer Fitness Trainer, Health & Safety Focus Group, and the Driver / Operator Focus Group. What we find interesting is that these groups were created during Piland’s time as Fire Chief based on feedback from the organization. Insiders say over the years tension grew as he was challenged and questioned by city leaders about every change he tried to make because it didn’t fit “The Frisco Way!” Mark Piland retired shortly after applying for the City Managers position (as did many other candidates) and after several differences of opinion with city management on how the department should be run. The question we have, did the city really want change in the department, or where they happy and want to go back to the old “The Frisco Way?”
With the search on for a new Fire Chief, Assistant Fire Chief Lee Glover was named Interim Fire Chief. City Manager Wes Pierson said in a statement. “Public safety is a top priority for me and our City Council. I intend to be deliberate in the search for Frisco’s next fire chief to make sure we find the right person to lead our department to the next level of service, building upon the city’s reputation for excellence.” The city hired a firm to do a national search but one of the requirements was they had to have Texas Certification. Why did we waste time, taxpayer dollars, and resources doing a national search when most likely someone in another state would not have Texas Certification? Five Texas finalists were announced, and Interim FC Lee Glover made the list. It was surprising because he was Borchardt’s #2 and was listed as a part of the problem in the 2011/12 Employee Climate Survey. The association immediately responded by doing a survey in which 220 out of 233 firefighters responded. It was not a surprise that 92.5% of the association did not want Glover as the next Fire Chief. The survey also said 91.4% do not believe Glover has improved morale or regained any trust during his time as Interim Chief. The association made city management and city councils aware of the survey results. It is clear the department does not trust, nor did they want to go back to Borchardt /Glover regime.
No one was shocked in June of 2023 when Wes Pierson, City Manager announced he is promoting Lee Glover to Frisco Fire Chief. Since September of last year, Chief Glover has served as Interim Fire Chief. “Lee’s combination of experience, knowledge, and leadership was the best fit for the department,” said Wes Pierson, City Manager. “I believe Lee is deeply committed to the success of Team Frisco and will work hard to serve our community and members of FFD.” Pierson probably never read the Employee Climate Survey which says, “ There is considerable animosity regarding the Chief.” It also says most believe things won’t change in this department unless the Chief and the entire Senior Staff are replaced. Glover was #2 on that Senior Staff for years.
When the announcement was made I thought to myself about what J.K. Rowling wrote in Harry Potter and the Chamber of Secrets, “Honestly, if you were any slower, you’d be going backward.” Wes Pierson is slow or just stupid and that is evident in his backward ridiculous decision which is the reason the Fire Department is now fighting for Civil Service and Collective Bargaining. Now many will say Lee Glover has changed and does not have that “mentality” anymore but he does and the proof is in the survey and an article in the Frisco Enterprise where he announced his first 100-day priorities. Glover said the department will continue to build on what the city has today and went on to say, “We’re going to continue to do what we’ve been doing since the day I walked in this fire department.” Wait, did he just admit that he wants to do what he has always done, well that makes sense because it is “The Frisco Way” which is why they hired them.
The question citizens should be asking, why hire someone that clearly the fire firefighters did not support back in 2011/2012 and still do not today?
Read Borchardts Retirement Severance Agreement and Release click here
Read the Entire FD Employee Climate Report from 2011/2012 click here
Reach The FD Climate Survey Action plan click here
As a young adult, I loved watching game shows. The mid-1950s were a period of rapid growth in popularity for quiz shows. I remember watching Jack Barry, on-air host from 1947-1958 and 1960 – 1980 who produced and appeared on “High Low Quiz,” “Juvenile Jury,” and “Tic Tac Dough.” Then, there was Dennis James who is credited with hosting television’s first network game show in 1946 called “Cash and Carry.” One of the most popular of all times was, “The Dating Game” with Jim Lange. Rodney Alcala, a contestant on the show in 1978 is often referred to as “The Dating Game Serial Killer” because when he applied to be a contestant he had already committed at least four murders and decades later authorities discovered he was a prolific serial killer, but, I digress.
The best game show in my opinion is “Family Feud,” which started in 1976 and was hosted by Richard Dawson. He was the host known as the Kissing Casanova for his signature kiss on the cheek and lips to all his female contestants. The show would be hosted over the years by Ray Combs, Louie Anderson, Richard Karn (Home Improvement), John O’Hurley (Seinfeld), and Steve Harvey. My wife and I tune in every day to hear Steve Harvey say, “We asked a 100 people” and “The survey says!” Game shows give the audience the chance to live out our fantasies thinking, “Well, if someone must win, it could be me!”
Who uses surveys? And, what is the survey’s purpose? A better question might be “Who doesn’t use surveys?” It is common for companies to do employee surveys to measure staff engagement or companies may reach out to customers after a purchase to measure satisfaction. The overall purpose of a survey is to get feedback and ideas to understand areas of improvement. We were a little surprised and intrigued when we heard rumors in the last few weeks that the Local 3732 Executive Board of the FFA had done a survey of the firefighters in response to a new chief and in regard to some of the Mayor’s recent statements.
Let’s look at the questions in regard to the Mayor’s Statement Survey:
Question: Do you want Interim Fire Chief Glover to be the next Fire Chief of the Frisco Fire Department? The survey says 92.5% said NO, they do not want Interim Chief Glover to be the new Fire Chief, which is alarming considering he is currently running the Department. Have the firefighter’s lost confidence in Glover?
Question: Do you believe Interim Fire Chief Glover has improved/rebuilt morale and regained trust of the Department? The survey says 91.4% of the Association said, NO Glover has not improved morale or rebuilt trust. Interestingly, this directly contradicts what Mayor Cheney said at the Star Patriot Debate where he adamantly said Glover has increased morale and is starting to regain trust. When the Mayor answered with such confidence, did he knowingly lie? Was it an attempt to mislead the public to win the election? Just listen to him in his own words…
Now, let’s look at the Fire Chief Questionnaire in regard to the future hiring process of the fire chief position.
Question: Do you believe the organization has any qualified candidates to assume the task set forth by the City Manager’s office? The survey says 89.4% said NO that the organization does not have any qualified candidates as of now to assume the task. That is pretty telling that Frisco firefighters don’t agree with the Mayor’s view.
Question: Would you like the next chief to be an external hire or internal hire? The survey says, YES, 93.8% would like an external hire which is mind-blowing because it shows they have no confidence in current interim Chief Glover.
Question: Do you believe the finalist list should be composed of National Candidates? The survey says 91.7% responded, YES it should have national candidates. So, if it were a “national” search, why did they need to be Texas Certified? Oh no, nothing to see here.
Question: Do you believe the finalists should have experience as a chief in a department of equal or larger size and city population density? The survey says, 86.1% said YES they should have the current experience equal to Frisco’s department.
Question: Do you believe the department is appropriately preparing for the future or heading back to the past practices? The survey said 91.5%, YES, that they are heading back to the past practices. Are they referring to Mack Borchardt, the previous Fire Chief, who works now in the City Manager’s office as a special assistant?
Question: Do you believe the Department is appropriately staffed? The survey says 95.2% responded NO it is not adequately staffed. As a resident, that scares the shady shit right out of me that its own department feels that way.
Question: Do you believe there should be a stakeholders’ group of FF consisting of all ranks involved in the hiring process? The survey said 96.6% responded YES, they want to have a say in picking their next leader.
After seeing the survey, we too had some questions and decided to do some research.
Frisco’s Fire Chief was Mack Borchardt who started as a volunteer firefighter in 1973. Then, in 1982, he became the Administrator and Chief of Volunteers until 1987 when he became the City’s very first Fire Chief. Oddly, in September of 2011, the City announced he would retire and then assume new duties as a Fire Programs Consultant and Special Assistant to then City Manager George Purefoy.
Why would a fire chief take a new role out of the blue? Multiple off the record sources tell us that Borchardt was caught in some compromising situations which could have been a factor, or it could have been his staff and the association just didn’t like him either.
In the fall of 2011, a Climate Survey was done in the Frisco FD to identify growing concerns of firefighters and officers. It notes, “…there is a lack of trust, respect, and dignity between officers and firefighters. The culture… is very negative and one of intimidation, retaliation, and fear.” The examiner notes that in the conversations with the Chief and Officers they lead her to believe there is some truth to the claims. The report also notes there is considerable animosity regarding Chief Borchardt and that many in the department felt the entire senior staff along with the Chief needed to be replaced because they were all trained in Borchardt’s style. The most telling part of the report was that many firefighters believe the then Chief Borchardt was trying to run the growing department like it only had 20 employees, and instead of hiring those best suited for the job, he hired his friends.
Lastly, it notes the department is understaffed for the growing population (ding, ding, ding). At the time 76.3% of the respondents indicated they would leave the department if they could.
While we have no concrete evidence, multiple sources said Borchardt was pushed out. George Purefoy stood up for him and said, if he goes then I go, so instead Borchardt was moved into a new job at city hall working for George himself. After reading the report, it begs the question was Chief Borchardt removed “not retired” because of his personal behavior and management style that had torn apart the Department?
Did then City Manager George Purefoy save his friend with a cushy job right next to him at city hall? It is important to note that the current Interim Chief and candidate Lee Glover steadily advanced through the ranks of management in the fire department under the leadership of Mack Borchardt; so, based on the report, it might be plausible to assume Glover still has Borchardt’s management style and that is why the new survey shows no confidence in him. Either way, Borchardt and Glover are what some would call “thick as thieves.”
In 2013, the city hired Mark Piland as the new Chief of Frisco Fire Department. According to many of the sources we talked to, YES, change did start to happen, but it didn’t help that Piland was met by resistance from then Manager George Purefoy who conveniently had Mack Borchardt, the previous fire chief, in his ear. Think about it, if you are an old fire chief of 20+ years, would you want to see what you built in the Department change right in front of your eyes?
Tension began early on from what sources tell us, making it very difficult for Piland to make significant changes. Borchardt worked the ear of his longtime friend and boss George Purefoy for years, straining the relationship from the onset with Piland and Purefoy. We are guessing Piland realized early on he was facing a losing battle going up against the old fire chief in the City Manager’s ear day-after-day during his entire tenure. One has to wonder, is this why Piland thought he might better serve the City as Manager? One also wonders if the new City Manager Wes Pierson was really chosen because he would fall right in line?
As a side note, I had some of these suspicions months ago when I filed a PIR asking for Borchardt’s recent contract renewal by Purefoy that was signed just before retiring, which, NO, we still have not received.
Now, it’s 2023 and Glover, who has been the Interim Chief, is a candidate for Chief of the fire department. You can bet he wants that position badly, and his mentor and friend in the city manager’s office, Mack Borchardt would not mind seeing him in the position either. If that wasn’t enough, we asked around, and multiple officers told us shocking things regarding Glover that left us flabbergasted. YES, flabbergasted!
Obviously, out of fear of losing their jobs, I can understand why they would not want to go on the record. With that said, multiple firefighters spoke off the record. They have witnessed the Interim Frisco Fire Chief belligerently drunk multiple times in public and threatened them if they ever spoke up about it. The same firefighters confirmed he was recently seen in the street at a FD Conference, again belligerently drunk, peeing on a tree in the median during the middle of the day. Witnesses also say he drank heavily at lunchtime during some of these conferences. So now, the current survey makes total sense. All of these factors, history, and more, contribute to the survey results. We were told he has a known history of maliciously undermining all ranks of FD leadership for his own personal gain.
Based on what we were told, someone at city hall might want to ask the following interview questions of Interim Chief Lee Glover:
Is it true you have a history of being belligerently drunk at FD training conferences and FD apparatus purchasing meetings?
Do you have a DUI on your record from August of 1985? Were you sentenced to 2 years’ probation? Is the city aware of this?
Did you urinate on a tree in the middle of the street at an FDIC conference in Indianapolis? And is it true, you threatened FD staff if they spoke of the incidents and suggest they would “regret it?”
Is it true you have a history of using your rank to cause people in your department to fear losing their job should they go against you?
If we told you there was a tape of you making racially inappropriate statements how would you respond? Do you have a history of making racially inappropriate statements?
If the City had the guts to sit down with the staff today face to face for an honest conversation, would your current staff say all these incidents were true?
Lastly, does the Public Lewdness charge from 1992 and the indecent exposure charge in 2000 belong to you or your father?
From the City’s recent meet and greet, we now know the candidate shortlist is Rob Bergersen, Richard Davis, Lee Glover, Kenneth Johnson, and Marc Pate. None of them have held the position of Chief. But, we learned of a few names that were removed, and we are interested in asking, why since they seem to have much more experience? Take Paul Henley, who is the Fire Chief in Flower Mound and President of the Texas Fire Chiefs Association–why was he taken off the list? Chief Lasky in Lewisville, a 40-year veteran and has served as a Fire Chief for the last 12 years–why was he taken off the list? Hello? With the stellar background of on some of these candidates, one should wonder why they were removed from the list. “Survey Says…“
It was a nice sunny day, and my dad called my name and asked if I wanted to ride with him to town and I jumped in the truck before he could even turn around and get an answer. I loved being with my dad because he was interesting yet peculiar, and he always had interesting things to say. I asked what we had to do, and he said in his gruff voice “get supplies” and I just buckled up. We hit a few stops in town including the 5 and dime to get our candy bars and then we started back down the pebbled roads to Chateau Vino (home). My dad slammed on his breaks out of nowhere he said “son, I smell smoke!” He yelled, start looking so as we drove we looked everywhere around us and there it was black smoke rising on a neighbor’s land. My dad slammed on the gas, and we drove fast towards the neighbor’s land, and I remember just bouncing up and down from all those damn pebbles. We got there and saw the old man holding a hose and we grabbed others laying nearby and started spraying. It took a while before the fire brigade arrived from town with a portable water truck. I don’t remember much after that as I think I was in shock as it was my first fire. We had the help of other local farmhands and the brigade and after it was out everyone sat on the back of their trucks watching for hot spots late into the evening.
Why is this important? Because when I was a kid my dad always told me that if your business involved the land you lived on such as a farm or winery then you know the most detrimental thing that can happen is a fire. He said within minutes a small fire in open dry land could decimate an area and destroy our family’s winery. When we first moved to Texas I learned the city we lived in had Citizens Fire Academy, so I signed up. We learned that a fire requires a flame, air, fuel, and heat. We learned a backdraft is caused by the sudden introduction of air into a fire that has depleted most of the available oxygen in a room or building. Firefighters look for signs such as smoke being drawn in along with the air under doors, and windows. They also look to see if the windows are showing signs of excessive heat, such as brown stains and cracking. It saves them from opening a door or window and being caught in a backdraft of fire. My experience as a young lad and my short time in Citizens Fire Academy gave me a whole new perspective on what these men and woman do.
As a Frisco resident in 2017 and 2020 when the Frisco Fire Fighters endorsed Cheney I figured if they felt he was the right leader I would support him too. Then in April 2021 you would have thought an El Paso dust storm full of tumbleweeds came through Frisco and upset the equilibrium of our city. As we discussed in our earlier blogs Where There Is Smoke PT 1 and There is Fire PT 2, there has been a long standing point of contention between fire fighters and the city in regards to workers compensation. In 2021 the city opposed House Bill 2242 brought forward by their own district House State Rep Jared Patterson. In 2023 the FFA and Patterson brought HB 471 and they have been working very hard to get it passed in Austin and it would protect first responders across Texas.
While our local Frisco Fire Fighters Association and State Rep Jared Patterson are working so hard to protect first responders, you can imagine our shock on May 2, 2023 when we learned a 27-year veteran of the Frisco Fire Department felt the need to speak at Citizen Input on how he was recently terminated by the City of Frisco while he was on leave and under medical supervision for PTSD.
Those that wish to watch the City Council Meeting, be sure to watch the end of citizens input for the disgusting smug pre-written response by our new City Manager, Wes Pierson to Assistant Fire Chief Cameron Kraemer’s passionate plea for the Council’s intervention and assistance.
The Frisco Fire Association also spoke on Kraemer’s behalf and on behalf of all first responders that may be suffering from PTSD or any other work-related injuries or illnesses. You can watch the meeting in its entirety here. Citizen Input begins at approximately 54:00 minutes.
In a post of Chief Kraemer’s Facebook page he confirmed that since this meeting, the City has not reached out to him. Then on May 16th Kraemer, along with the FFA President Matt Sapp, and Former Frisco Fire Chief Mark Piland, spoke out again at City Council during Citizen Input. You can watch that meeting in its entirety here. Just go to Citizens Input at the 23:30 minute mark.
We are going to continue to follow Kraemer’s situation and if you want more information please visit the Fire Fighters Association Facebook page. They will be posting updates on Chief Kraemer, House Bill 471 and the City’s opposition to the Bill down in Austin. It has also been interesting following their page for daily updates on the Department’s Staffing issues that the city continues to deny exists.
As we always do every other Tuesday, my wife and I tuned in online to the council meeting on May 16 and as soon as the meeting started I wanted scream like Alanis Morrissette…
Isn’t it ironic? Don’t you think? A little too ironic And yeah, I really do think
Ready for the kicker? May is Mental Health Awareness Month and the city terminated a 27-year employee by email over mental health then Mayor Cheney presents a proclamation to Denton County MHMR for all they do for mental health. Nothing regarding this has sat well with me so my wife and I did find Chief Kraemer’s email and sent him a note to say we support him. We told him we didn’t expect a response we just wanted him to know as citizens we appreciate everything he has done for this city, and we hope for the best for him and his family.
Lastly are my words for Wes Pierson, a man the city hired about a year ago that now sits up high in his lofty thrown next to our City Attorney. I was shocked, stunned and dismayed at the absolute disrespect you displayed and spewed out of that mouth of yours to a man who served our city for 27-years. If my mom were alive she would say wash that disrespect out with a bar of soap. In my 70 years of life, I have never seen anyone as cruel and callous with their words as you were that night. It showed your character, and I am guessing you have no idea how Mr. Kraemer feels since you have never kept a job in the same place for more than 5 to 7 years and the good lord blessed you with perfect mental health. I am sure you are very proud of yourself sir, but you showed me and many other residents something that night. If you can have that much disdain for a 27-year fire fighter of this city, then how do you feel about us the residents who pay taxes here and your salary and the other first responders in this city?
If you live in Denton County and need help please reach out to the Denton County MHMR Center Crisis Line at 800-762-0157 or click on the May Mental Health picture and it will redirect you to their website.
I thought that I’d been hurt before But no one’s ever left me quite this sore Your words cut deeper than a knife Now I need someone to breathe me back to life
You watch me bleed until I can’t breathe Shaking, falling onto my knees
I’ll be needing stitches Tripping over myself Aching, begging you to come help
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