Rate Hikes & Red Flags: What’s Really Happening in Frisco Utilities Department?

Frisco Chronicles filed numerous PIRs related to the Utility Billing Department today.  A full copy of the requests can be found at the bottom of this blog.  The reason for filing these PIRs, is because over the last year we have had several anonymous tips of alleged allegations or infractions.  Due to the accusations, Frisco Chronicles is requesting more details.

The department is run April Spann – Revenue Collections Manager, and according to OpenGovPay her annual salary in 2024 was $139,363.  We also heard that Angela Dowd or Dowell from HR recently moved over to the department even though she has no experience and is paid exceptionally well also.

Allegation #1:  Millions of Gallons of Water are “NOT ACCOUNTED FOR”

If this is true, how would the city bill for that water?  Who would they bill?  Is this the real reason in 2025 the City of Frisco recommended raising our water / sewer rates?   Was this an attempt to bill or make up for the lost revenue in millions of gallons of water?  Is this why there was a panic and opposition to any upgrades to the Utility Billing system?

In September of 2025, city staff recommended a 9% increase to water rates and a 15% increase to sewer rates to cover increased operational costs. Fees for environmental services such as recycling will increase by $1 for residents and 5% for businesses. Storm water rates are also set to increase by 20% which became effective January 1, 2026. 

Why the Increase?  Brett Petersen (budget strategic planning manager) explained that the North Texas Municipal Water District’s capital needs and regional debt service are driving a portion of the increases. Staff cited proposed FY26 utility adjustments are necessary to support planned expansions at the Panther Creek and Stewart Creek wastewater treatment plants and new transmission costs. He also noted the proposed addition of 7.5 full-time equivalents (FTE) to the utility fund and about $590,000 in new and replacement capital.

Allegation #2: Recently an “INVESTIGATION” was done into the staff leadership of that department.

Allegedly the entire staff within the department was interviewed for the investigation.  Accusations include management not knowing how to run the department, being a bully, and possibly being racist towards staff and customers.  Allegedly the department has very high turnover because the manager drives employees away.  There is also a preference for only hiring black employees over hiring the most qualified candidate.  Other allegations include when customers asked for a payment plan or were at risk of being cut off, she would overturn judgements for black customers only.  Finally, there is a lack of experience, items not being recorded or accounted for, and no training for employees.

The Result: Allegedly after the investigation was closed the Billing Supervisor and Assistant Revenue Manager were fired.  At that time, Angela Dowd or Dowell from Human Resources, who has no experience, was transferred over to the Utility Department to be the Assistant Manager in Revenue Collections even though she had zero experience or qualifications.  Why? Allegedly it was to protect her from being fired in HR.

Same Story, Different Department

The highest salary for a city employee in 2025 was $469,030.  The average salary for city employees in 2025 was $72,002, which is 4% lower than the USA average but 28% higher than the Texas state average.  The median salary for city employees in 2025 was $66,551, which is 28.2% higher than the Texas state median.

That means the salary range for city employees typically falls between $20,481 and $113,856.  The top 10% of highest-earning employees have salaries ranging from $143,765 to $469,030. Those are some good salaries, and most employees don’t leave a high paying job without reason.  In this economy, it is not easy to find jobs with some of those salary ranges. 

We have reported issues in several departments across the city in the last few years including the Fire Department, Human Resources, Public Works and now Utilities.  Why do similar accusations keep coming up repeatedly just in different departments?  If you have a problem with one person, chances are it’s them (not you).  If you have a problem with several people, all the time then you need to stop and look in the mirror because the problem is most likely you! 

The City of Frisco has the same problems (just a little different in nature) in each department.  Problems from bad leadership, preferential treatment, retaliation, intimidation, racism, and sexual affairs.  How many investigations has this city done in the last 5 years into city departments.  It seems to me quite a few and that can only mean there is a lack of leadership and management across the city.   All of this, and it does not even include the alleged issue into the Meter Change Out Program.  Where will it end? We will report back whatever we learn from the recently filed PIRs. However, we expect the city will try to delay and send the request to the Attorney General just like they did with the Employee Health Clinic. Transparency at its best!

Get Out & Vote

We are about to elect a New Mayor, and two new city council members.  This is important because we need really people in this city who will hire a city manager who can take care of these issues and create a work environment our employees deserve.  Pay attention to these candidates running for office and do your research!  It is vital to our city employees and residents that change happens. 

Disclaimer: This blog includes satire, parody, and comic relief.  It contains summarized accounts created solely for humor and commentary.  Any resemblance to real events is either coincidental or intentionally satirical.  Reader discretion — and a sense of humor — are advised.

Copy of Frisco PIR’s Filed April 4, 2026

Pursuant to the Texas Public Information Act, I am requesting access to and/or copies of the following records related to the Utility Billing Department and Revenue Collections Division:
Internal Investigations
Any and all records, reports, findings, summaries, or communications related to investigations conducted within the Utility Billing / Revenue Collections Division within the past 3 years.
This includes complaints, interview notes, conclusions, and any disciplinary recommendations or actions taken.
Personnel Actions
Records reflecting terminations, resignations, retirements, or reassignments of employees within the Utility Billing / Revenue Collections Division during the past 3 years, including but not limited to supervisors and management-level staff.
Documents explaining the reasons for such personnel actions, where available.
Organizational Structure & Hiring
Current and past organizational charts for the Utility Billing / Revenue Collections Division.
Job descriptions, qualifications, and hiring criteria for management positions within the division.
Records related to recent hiring decisions for supervisory or management roles (last 5 years).
Customer Account Policies & Enforcement
Policies and procedures governing utility disconnections, payment plans, and account adjustments.
Any internal audits, reviews, or reports evaluating how these policies are applied.
Aggregate data (no personal identifiers needed) showing approval/denial rates for payment plans or disconnection decisions over the past 3 years.
Employee Complaints / Workplace Environment
Records of formal employee complaints, grievances, or HR reports related to workplace conduct, management practices, or department leadership within the Utility Billing / Revenue Collections Division.
Any employee climate surveys or internal assessments conducted in the past 3 years.
Communications
Emails or internal communications among department leadership, HR, and executive staff referencing:
Department performance
Employee concerns
Investigations or complaints
(Limit to the past 3 years to reduce scope if needed.)

Keatings $100,000 Pyramid

Campaign finance reports are essentially the political world’s version of a receipt drawer—crumpled, confusing, and full of clues about who paid for dinner and who’s expecting dessert later. They’re those legally required spreadsheets where candidates reveal who’s funding their dreams of public service (or at least their yard signs), listing donors, amounts, and expenditures with all the excitement of a tax audit but twice the intrigue. Why do they matter? Because buried between the $50 “grassroots supporter” and the suspiciously generous “consulting fee,” you’ll often find the real story of influence, priorities, and alliances—like a financial whodunit where the plot twist is that the money usually knows exactly what it’s buying.

Frisco Chronicles has questioned current and former council members, as well as candidates campaign finance reports for a few years now.  You can read about those as we have attached the links at the end of this article to each blog.  Most recently we wrote about John Keatings two recent donations of $50,000 each for a total of  $100,000 from Frisco 380 Partners in our blog Follow The $100K and how we could not locate much information on them.

Recently The Community Difference NTX – powered by The Business Development Alliance held a mayoral debate at the Nack Theater.  An audience member asked a two-fold question

1) What is your philosophy of accepting campaign contributions from developers?  

2) Should there be a limit on the amount a contribution should be?

John Keating is the first to respond because everyone from coffee shops to whispers at lunch, want to know about that One Hundred Grand sitting in his campaign account.  Keating made a few points we will summarize or for more humor you can watch his 2 minute clip here.

Point 1: Keating begins by explaining that donations must come from an individual or a sole proprietor LLC.  The name of the individual donor is on there unless it is sole Proprietor LLC.  Keating continues a Sole Proprietor, “it is not a developer per se, I mean, it could be a developer.”   Not sure what Keating was trying to say here.

Point 2: Keating continues that over the past 15 years he has run several campaigns for council and one for state rep which cost him at least $200,000.  Then he pointed out that it is money he will never get back. 

Frisco Chronicles would like to be clear over the years Keatings employment on several of his campaign finance reports list him as a “stay at home dad” which is fine.  But Keating did not have an income other than his military benefits so for full clarity his “campaign races” were funded by his ex-wife who was the bread winner and went to work every day all the years they were married.  Keating should clarify his ex-wife is out $200K for those races because clearly, he did not have that kind of money on his own.

Point 3: Keating begins to explain the donor (his words vendor) is Primary Media, a digital billboard company owned by Josh Feferman and he is the individual who donated to the campaign. 

Why would a billboard company donate $100K?  Keating explains the company is based out of Dallas and over the years as Highway 380 was expanded they had to move and find a new place for the digital billboards.  Keating points out at that time Frisco did not have a digital sign ordinance.  At the same time Primary Media was negotiating with other cities to take down several traditional billboards and replace them with one digital billboard. Keating said that while working with him here in Frisco he also helped with those other cities to understand the benefit of the digital billboards. 

Keating then says back in September 2025 when he was having a conversation with Feferman he mentioned the campaign would probably cost about $200,000 and that is when Feferman said he was in for $100K!

Keating makes sure to point out, “I have not taken a dime from him over the years that we were working together because I didn’t feel that was fair as we were trying to build here in Frisco.” 

FACT CHECK TIME

Fact, Ronald Feferman also donated $5,000 to Jeff Cheney in his last mayoral race in 2023 which can be seen on his campaign finance report.

Fact, on a 2024 Campaign Finance Statement – John Keating shows a $20,000 donation made on 4/12/24 by Ronald Fefeman who is listed as the CEO of Primary Media!

Fact, a simple Google search reveals a memo that shows the Frisco City Council acted in August 2023 with Primary Media, LTD.  The memo subject reads, “Consider and act upon authorizing the City Manager to execute the First Amended Settlement Agreement by and between the City of Frisco and Primary Media, LTD.” 

Want to read the agreement then click here: First Amended Settlement Agreement

The Mayor and City Council (including John Keating) voted 6-0 to approve the “Consent Agenda” and that included Item 18 about Primary Media, LTD.  Interestingly the minutes read, Mayor Pro-Tem John Keating moved to approve Consent Agenda Items #15 through #32. Deputy Mayor Pro-Tem Angelia Pelham seconded the motion.”

Fact, according to Primary Media’s website, “Primary Media is a Dallas-based outdoor advertising company and the first digital billboard provider in Frisco, TX.”  The website also lists Josh Feferman as the CEO of Primary Media and identifies Ronald Feferman as the Real Estate and Government Relations contact for the firm.

Just wondering, is there any possibility Josh and Ronald are one and the same as a simple internet search reveals the name Ronald Josh Feferman and R Josh Feferman as the names associated with Primary Media, or is it just coincidence?

Trust Is Broken

So here we are, staring at the glowing billboard in the room—the one that flashes $100,000 in bright, undeniable lights—and we’re supposed to just…not squint?

Because if Keatings claim is “I have not taken a dime from him over the years,” then how does a documented $20,000 contribution from Ronald Feferman in 2024 fit into that narrative?  Is that a forgotten footnote…or a conveniently misplaced decimal in the story?

And if a $5,000 contribution went to Mayor Jeff Cheney’s campaign shortly before council action involving Primary Media, are we really expected to believe timing like that is just civic-minded coincidence?  Three months. A donation. Then a council item. No raised eyebrows?

Maybe the bigger question isn’t about one vote, but about the next one.  If another item involving Primary Media lands on the council agenda tomorrow, can John Keating truly walk into that discussion as a neutral party? Or does six figures—paired with prior contributions—quietly take a seat at the dais with him? Influence doesn’t always announce itself; sometimes it just shows up early, shakes a few hands, and waits patiently for the vote.

Keating is running for Mayor and his word MATTERS!  He lied!  He did take a donation in the past and it was not a small one!  It was $20,000 dollars.  Frisco deserves more than explanations that require this much interpretation. From a mayoral candidate, it deserves clarity that doesn’t change depending on which report you’re reading—or which microphone is on.

Because at the end of the day, this isn’t about one donation, or even one donor.

It’s about trust. Can we trust John Keating?  No!  Why?

He has made questionable personal decisions that became public.

He (along with Pelham) has taken dirty money in the past from Veton Krasniqi who was sued by Frisco ISD for back taxes of $24,000. 

He (along with Cheney) took donations in the past from Phillip Carter who bilked millions out of elderly investors.

He promised, in writing, he would support 4-men staffing for Frisco Firefighters then went back on his word when an election was over.

He knows as a Mayoral Candidate someone is bound to fact check his statements.  No one forgets a $20,000 donation less than two years earlier. The issues go on and on, and for once the public is asking whether the math adds up.  In his stories, it usually doesn’t! 

Disclaimer: This blog includes satire, parody, and comic relief.  It contains summarized accounts created solely for humor and commentary.  Any resemblance to real events is either coincidental or intentionally satirical.  Reader discretion — and a sense of humor — are advised.

Previous Blogs About Campaign Finance Reports

Follow The $100,000 – about John Keatings recent donation from Frisco 380 Partners and fellow opponent Mark Hill

Follow The Money (Part 2) – about Shona Sowell and Rod Vilhauers campaign finance reports

Who Failed The Campaign Finance Reality Check – look at campaign finance compliance across both Frisco ISD trustees and City Council candidates.

Double Standards or Honesty Matters: 2025 PAC Groups

Frisco Bought & Paid For: 2024 Safety First Frisco PAC,

The Election Fix: Politicians Pocket Change – 2024 Keating & Pelham

The Election Fix In Full Swing – John Keating Campaign Finance Transparency

Ping Pong With Campaign Money – 2024 Review of Campaign Pelham, Rummel

Dirty Funds: 2023 – Questioning the ethical donations by some on Keating and Pelhams reports

Dark Money: 2023 Cheney Campaign Finance Report

Frisco, Are You Ready For Some Football?  What big names are donating to council

The Cost of Doing Business – Cheney and Keatings Questionable Donations

The Cost of Friendly Headlines

Follow the Money: When “Advertising” Starts Looking Like Something Else

There’s an old saying—if you want to understand what’s really going on, don’t listen to what people say… follow the money.  So we did.

And what we found in the City of Frisco’s check register raises more questions than answers, especially when it comes to who’s getting paid, how much, and for what exactly.

The Curious Case of Friendly Headlines

For years, many residents have noticed a pattern: three major local media outlets rarely—if ever—publish negative coverage about the City of Frisco.  That alone might seem like coincidence. Maybe things are just running that smoothly.

But then another pattern emerges—these same outlets often endorse candidates, particularly incumbents.  With everything Frisco Chronicles has published you would think an investigative reporter would pick up a story, but no.

Now ask yourself:
Is that journalism… or is that alignment?

The Money Trail

A closer look at city financial records shows that these same media organizations have received substantial payments from the City—often labeled as “advertising,” “professional services,” or “promotional marketing.”

Let’s break it down.

121 Media LLC (Star Local Media)

2022–2025: An Estimated $75,000

Payments are categorized under:

  • Advertising
  • Contract services
  • Professional services
  • Outside printing

But here’s where things get… interesting:

  • One payment: $14,521.72 labeled “Lease of Buildings”
  • Another: $181.50 labeled “Sanitary Sewer Systems”
  • Another: $5,024.71 labeled “Capital Exp – Furniture/Fixtures”

Let’s pause.

Since when does a newspaper lease buildings to the city?
Or handle sewer system expenses?
Or supply capital furniture?

Are these simple accounting mislabels—or something that deserves a clearer explanation?  Because right now, it reads less like transparency… and more like a riddle.

JG Media (Community Impact)

2017–2025: Estimated to be over $200,000

Labeled largely as advertising.  No surprise there—cities do advertise public notices, initiatives, and community messaging. That would be a hefty price point for advertising.  But again, the question isn’t whether the city advertises. It’s how much, how often, and with whom—especially when the coverage from those same outlets appears overwhelmingly positive.

Medium Giant (Dallas Morning News)

2022–2025: Estimated $2 million

Let that number sit for a second.  $2+ million in taxpayer dollars directed toward “promotional marketing and advertising.”  That’s not a rounding error. That’s a strategy.

And it raises a fundamental question: At what point does advertising cross the line and become influence?

The Bigger Question: Can Objectivity Survive the Paycheck?

No one is suggesting that cities shouldn’t communicate with residents. Public outreach matters.  But when the same outlets receiving tens of thousands—or even millions—of dollars are also shaping public perception and endorsing political candidates…

…it’s fair to ask:

  • Where is the line between journalism and partnership?
  • Can a media outlet truly hold city leadership accountable while being financially tied to it?
  • And perhaps most importantly, would they ever risk biting the hand that feeds them?

Transparency Shouldn’t Require Translation

At the end of the day, this isn’t about being anti-media or anti-city.  It’s about accountability.  Taxpayers deserve to understand:

  • What their money is funding
  • Why certain vendors are chosen
  • And whether those relationships influence what information reaches the public

Because when financial relationships and public narratives start to overlap, trust becomes the casualty.

Final Thought

Maybe there are perfectly reasonable explanations for every line item.  Maybe every dollar is justified.  But if that’s the case—then explaining it should be easy.

So here’s the real question: Who’s willing to explain it?

Disclaimer: This blog includes satire, parody, and comic relief.  It contains summarized accounts created solely for humor and commentary.  Any resemblance to real events is either coincidental or intentionally satirical.  Reader discretion — and a sense of humor — are advised.

Attendance Matters…Sometimes

When former Frisco councilman Bill Woodard stepped up to the podium during Citizens’ Input on December 2, 2025, he talked about how he was “most proud” of the professionalism shown by board and council members while serving on the dais.  We broke down his speech in our first blog Selective Outrage and noted we had several questions.

What is the attendance requirement for board/commission members?   

How many council meetings or work sessions have sitting council members been late or absent from? 

How many of these appointed residents are re-appointed by the same city council members if they have failed the commitment to make the meetings?

The city website reads “Regular Attendance” is expected.  What is “Regular Attendance” and how is that defined?    According to Ordinance 09-10-62, “”Any member of a board, commission, or committee who is absent from three (3) consecutive regular meetings, or twenty-five percent (25%) of regularly scheduled meetings during the twelve month (12 month) period immediately preceding and including the absence in question, without explanation acceptable to a majority of the other members shall forfeit his or her position on the board, commission, or committee.”

Next, I found that that there is a Reporting Process for each board/commission which creates an annual yearly report for each one.  It lists the current members, the appointment/expiration date of their position, number of meetings they attended and percentage of attendance. 

The most recent annual reports were on the agenda of the Governance Committee in January 2026. We went through each board/commission.

Animal Advisory Committee has seven appointments.  Of those seven, 4 members had 100% attendance.  However two members had 78% percent attendance and the final member, “the VICE CHAIR” only had 67% attendance.  Luckily, a new appointment to Place 7 (the former Vice Chair) was made on 10/1/2025.

Arts and Culture Advisory Board has seven 7 appointments. Of those seven, two members had 100% attendance.  Three members had 90% attendance, one member had 80% attendance, and the final member had 70% attendance

Board of Adjustments/Construction Board of Appeals / Reasonable Accommodations Board has 5 appointments with three alternate positions.   Out of the five appointments, three of them had 100% attendance, which is what you would expect for such an important board.  However, 2 of the appointments only had 67% attendance.

Frisco Chronicles is wondering why those two appointments are still on the board?  At 67% why not replace and give the alternates a chance to serve? 

Community Development Corporation has seven appointments and is one of most important boards. It is tasked with the promotion and development of new or expanded business enterprises, parks and other community projects. The CDC derives its funding from 1/2 of 1% of all sales tax collected in Frisco.  It then spends those dollars by purchasing land, funding construction, and investing in the infrastructure necessary to support these elements.

We would expect attendance to be important on this board.  Three of members had 100% attendance while two had 89% attendance.  The concern is the two remaining members who only had 78% attendance.  Was anyone replaced?  One member with 100% attendance was replaced because their term ended.  The two with 78% attendance are still serving the final year in their term which ends 9/30/2026.

Economic Development Corporation oversees implementation of a coordinated development plan that is submitted to the City Council each year as a part of the FEDC annual budget. The plan includes short-term and long-term goals for the economic development of the city, proposed methods for the elimination of unemployment and underemployment, and enhancement of the tax base through the expansion and development of a sound industrial, manufacturing and retail base within the city.

The EDC is a vital board just like the CDC so we would expect attendance to be vital. The EDC has 7 appointments.  In the annual report for 20-25 it shows three members had 100% attendance, two members had 91% attendance, one member had 80% attendance.  The final member and most shocking had 73% attendance.  

Question: Mark Hill, who was the FISD representative for the EDC could only make 73% of the meetings how will he plan better if he becomes Mayor?  We ask because we heard him brag at two forums now about his position on the EDC, yet he only attended 73% of the meetings.  Maybe he was too busy planning his run for Mayor to attend.

Hike and Bike Advisory Board has 7 appointments.   Shockingly only one member had 100% attendance, and two other members had 92% attendance.  What was the attendance rate of the 4 remaining members?  One had 75%, two had 67% and the final member had 33% attendance.

Were any members replaced for attendance issues?  One member who had 67% and 33% attendance were removed because the terms expired. 

Since Fromer Councilman Bill Woodard has made it clear “biking” is his passion where was his outrage for the professionalism of the 4 members 75% and below on attendance.  He did not take to the citizens pulpit to try and humiliate these folks like he did others.

Multicultural Committee was established in 2024 to advise City Council and Frisco city staff on promoting cultural awareness, events, and celebrations representing Frisco’s diverse ethnic and cultural communities. The Committee supports community-led cultural celebrations and connects cultural organizations with city resources. It is made up of 7 appointments.   One appointment had 91% attendance, three appointments had 73% attendance, and 3 of them are listed as N/A (not available).   No one has been removed from the committee. 

Where was Bill Woodards outrage for the fact that one committee with 7 appointments only has one member meeting the attendance requirement.

Parks and Recreation Board is responsible for the development and implementation of the planning vision for the Parks and Recreation system in Frisco.  It has 7 appointments.  Two appointments have 100% attendance; two appointments have 89% attendance and 78% attendance.  The last person only had 33% attendance. 

The appointment with the lowest attendance was replaced.

Planning & Zoning Commission reviews and makes recommendations to the City Council regarding: Proposed amendments to the Zoning Ordinance, Subdivision Ordinance, and the Comprehensive Plan and zoning change requests.

The commission has final authority regarding plats and site plans. Members of the commission also serve on the Capital Improvements Advisory Committee and make recommendations to the City Council regarding the impact fee ordinance.

The Committee has 7 appointments and luckily for the most part they all have good attendance.  Three members have 95% attendance, two members have 86% attendance, one member has 82% attendance, and the final one has 77% attendance.  At least they are within the cities requirements for such an important board.

The Social Services and Housing Fund was created in October 2002, seeks to fund service programs which support affordable homeownership and rental options for families that work in Frisco. The Social Services and Housing Board is responsible for approving loan requests from the fund, including the down-payment assistance programs.

According to the annual report they have 7 appointments.  Four of the appointments have 88% attendance.  One appointment had 75% attendance, and another had 63% attendance.  The last member has N/A so we don’t even know the attendance.

Not one person had 100% attendance, and they are still serving on board today.

Frisco Chronicles could go on and on, but we have made our point!  Where was Watchdog Bills anger for the professionalism of members appointed by him and his other council members.  Every year hundreds of residents apply for these positions which are political appointments by the city council members.  One would think if an appointment could not keep their commitment or meet the attendance requirement they should be removed.   Bill the “FORMER” council member wants to use his pulpit at citizens’ input to display that selective outrage and his Facebook page to call out selective bad behavior all while pardoning his own.  It’s the Frisco Way!

Quality Jobs: Frisco vs Plano

Over the past 15–20 years, bringing “quality jobs” or corporate headquarters to Frisco has been a common campaign theme across many city council and mayoral candidates. As Frisco transitioned from a bedroom suburb into a regional employment center, candidates across political factions have run on platforms tied to economic development, corporate relocations, and high-wage job growth.

For communities like Frisco, smart corporate development isn’t just about landing big company logos—it’s about long-term financial health, balanced growth, and protecting taxpayers. Cities like Frisco have to think carefully about what kind of development they pursue and where it goes.

Mayor Cheney and other city leaders have frequently said Frisco “must pursue” major employers so the city becomes a regional job center instead of a commuter suburb.  Cheney has emphasized pursuing large corporations and creating office districts where employees can live, work, and socialize.

Lifestyle Frisco wrote an article in October 2019 titled “Mayor Jeff Cheney Announces Re-Election Campaign” which centered around Mayor Cheney’s own words.  Cheney continues, he was seeking residents votes on May 2, 2020, so he can continue to bring more jobs, expand the tax base, create beautiful neighborhoods, and provide top tier entertainment. He notes that Frisco won our FIRST-EVER Fortune 500 relocation with Keurig Dr Pepper.  He continues, the goal is to deepen our Sports City USA brand by adding the National Soccer Hall of Fame, professional lacrosse, and an esports team. His political mailer in 2020 listed his so-called wins. It still does not compare to Plano’s wins that will bring more high paying quality jobs that have a better economic impact to the city.

For years we have listened to candidates and current Council Members talk and campaign about bringing “high-paying primary jobs” to reduce commutes for residents, diversify the city’s tax base, and to support the city’s financial stability.   In the most recent special election, we were shocked to learn our newly elected council woman, Ann Anderson stated she was glad that AT&T chose to relocate to Plano.  Wait what?

Frisco Chronicles began to question have our city leaders fulfilled their obligations and promises to Frisco residents?   Shockingly, no!  Residents need to pay attention.

Frisco vs Plano Comparison

Who is the largest employer in each city?

Frisco: Frisco Indepenent School District – 8,800 employees vs Plano: JP Morgan Chase – 11,261 employees

Frisco vs Plano Economic & Corporate Landscape

Which city has added the most corporate jobs?

Frisco: 5000 to 7000 vs City of Plano: 25,000+

Which city has had the greatest Economic Impact?

Frisco Annual Payroll Impact: Roughly $500M to $1Billion vs Plano Annual Payroll Impact: Roughly $2 to $3 Billion

Frisco Property Tax Impact: Tens of millions annually vs Plano Property Tax Impact: Hundreds of Millions over time

Frisco

  • Major employers are a mix of private and public sector.  Frisco has attracted some high-profile corporate offices, but its largest employers tend to be public sector or regional service-focused, rather than Fortune 500 headquarters.
  • The focus has been on building a diversified but smaller-scale corporate base rather than creating a dense Fortune 500 corridor.
  • There’s evidence of success in certain sectors, but less concentration of high-paying corporate headquarters jobs compared to Plano.

Plano

  • Plano has built a robust corporate ecosystem, especially along Legacy West/Legacy Business Park, attracting Toyota Financial Services, JPMorgan Chase, NTT Data, Fujitsu/Ericsson, and Capital One.
  • The city has successfully attracted major Fortune 500 companies which created tens of thousands of corporate jobs and generated billions in annual payroll and hundreds of millions in property taxes.
  • Plano’s strategy has emphasized large-scale corporate relocation and campus development, which creates a strong economic multiplier effect.

Community Impact Comparison:

Frisco’s Potential Issue: With a large portion of the top employers in the public sector, Frisco’s economic growth may be more sensitive to government budgets, policy changes, and public funding cycles, rather than the stable expansion seen in private corporate headquarters. This could limit long-term job growth and tax base expansion.

Resident Impact Comparison

Plano: Residents benefit from high-paying corporate jobs, a strong tax base that funds public services, and a built-in ecosystem that encourages additional businesses and amenities.

Frisco: While still attracting quality employers and offering amenities, the job base may be narrower in sectors that generate higher wages and broader economic spillover. Public sector dominance among top employers may limit diversity in employment opportunities.

WHO WINS: FRISCO OR PLANO

  • Plano emerges as the city with a more aggressive, high-impact corporate strategy that directly benefits residents through employment opportunities, payroll tax revenues, and large-scale infrastructure support.
  • Frisco has been moderately successful in attracting employers but may face long-term challenges due to the nature of its largest employers and a less concentrated corporate corridor.

ELECTION TIME: VOTE WISELY

You constantly here residents in Frisco complain they are tired of growth without infrastructure.  Why is that?  Because our city leaders have done nothing to reduce our commute to local jobs or bring quality paying jobs to our community.  By putting a heavy emphasis on “TOURISM” and “HOSPITALITY” they have created more traffic issues and attracted less quality paying jobs. 

A recent big win the city likes to talk about is Universal Kids Resort, which is bound to add to Frisco’s traffic congestion.  City leaders are hoping that over the years tourist attractions will bring in enough tax revenue to offset what the corporate relocations could have brought to our community. 

A search of the internet for jobs at Universal Kids Resort displays the following available jobs: Lobby Attendant, Quick Service Associate, Dispatcher, Full Time Lead Technician, Lifeguard, Ride Operator Attendant, Wardrobe and Costume Supervisor, and many more.  The requirement a HS Diploma or GED, Customer Service Experience.  No pay scale offered for any of the positions.  Universal offers very few highly paid management positions. 

We did find one job for a Senior External Affairs & Corporate Communications Manager which states a bachelor’s degree in political science, Public Relations, Communications, Business Administration or related field is required.   It also says at least 7+ years of corporate communications, legislative, government or external affairs experience is required, or equivalent combination of education and experience. 

Why is all this important? 

Every election the same people stand before us and ask for our vote, and Frisco Residents who are none the wiser continue to just elect the same regime.  The result is our leaders have failed to bring quality paying CAREERS to our community.  This will affect us down the road when it comes time to paying the big bonds they have asked us to pass over the years.

John Keating’s website brags he has served on the council “FOR MORE THAN A DECADE.” Frisco Chronicles is curious if he can name one Corporate Relocation (besides the PGA) that he pushed hard to win that brought high paying quality jobs to Frisco? Keating’s website lists his priorities as Mayor and not one of them directly states the goal to bring high quality CAREERS AND CORPORATIONS that protect taxpayers.  He offers the same priorities just re-written that he has failed to complete before in his decade on the dais.  Keating’s time is up!

Laura Rummel is back to also ask for your vote!  Her website states her priorities include Frisco’s infrastructure, smart growth by asking developers to offer smaller format housing options such as condos, townhomes, zero lot line home alternatives and fuel innovation and entrepreneurship.  Her website states, “Start-ups typically provide slow and steady organic growth for the city, as well as bringing high-paying jobs, two attributes I would like to see us continue to recruit here to Frisco.   

How will Laura Rummel help Frisco compete with Plano and the economic windfall they are having with corporate relocations?  Rummel has had 5+ years on council now and she has no win to call her own! It takes a long time for startups to grow into a Capital One or AT&T and provide an economic impact to residents that we need here. 

In closing, when will Frisco Residents say WE HAVE HAD ENOUGH AND WE WANT HIGH PAYING QUALITY JOBS THAT CREATE AN ECONOMIC IMPACT like other surrounding cities.  The big wins Frisco claims are great, but they are nothing compared to our neighbor the City of Plano which has built one of the largest corporation corridors in North Texas.  Plano employers include major financial institutions, corporate headquarters, tech firms, and large service centers that anchor Plano’s economy and make up a significant share of local jobs. A linear “corporate corridor” lined with major employer logos, emphasizing Plano’s role as a corporate hub

Frisco residents need to ask, “How will we repay the $1 Billion in debt we have?” Frisco leaders have dropped the ball and if you look down the road none of the “WINS” our current leaders like to claim will bring in the billions that major corporate relocations could have. At the last city council meeting you saw them approve a warehouse along the 121 roadway – is that the best use of that land or could it have gone to something else that would have brought in more high-quality paying jobs.  Frisco’s future is not as bright as residents would think when it comes to financial stability.  The One Billion in debt has to come from somewhere so where will it come from?   Get Wise Frisco!

Disclaimer: This blog includes satire, parody, and comic relief.  It contains summarized accounts created solely for humor and commentary.  Any resemblance to real events is either coincidental or intentionally satirical.  Reader discretion — and a sense of humor — are advised.

Largest Employers in Frisco

EmployerSectorEmployees
Frisco ISDEducation~8,800
Dallas CowboysSports & Entertainment~2,000
City of FriscoGovernment~1,800
HCL TechnologiesCorporate~1,500
T-MobileCorporate~1,300
Keurig Dr PepperCorporate~1,200
AmerisourceBergenHealthcare700+
Baylor Scott & White HealthHealthcare600+
Collin CollegeEducation500
Mario Sinacola & SonsConstruction500
OracleCorporate400
Baylor Medical Center of FriscoHealthcare450
LexipolCorporate420

Top Employers in Plano, TX

Plano’s largest employers based on the most recent city and economic data (2025–2026 estimates):

  1. JPMorgan Chase – ~11,261 employees (regional/corporate operations)
  2. Bank of America – ~6,566 employees (back office/operations)
  3. Capital One Finance – ~5,649 employees (finance services)
  4. Toyota Motor North America, Inc. – ~4,938 employees (North American HQ)
  5. PepsiCo Foods North America / Frito‑Lay – ~3,759 employees (food & beverage)
  6. Ericsson – ~3,346 employees (telecom/IT)
  7. AT&T Foundry and Services – ~2,500 employees (IT/telecom center)
  8. Liberty Mutual Insurance Company – ~2,100 employees
  9. JCPenney – ~2,000 employees (corporate headquarters)
  10. NTT DATA, Inc. – ~1,968 employees (tech services)