Most people wonder what is the point or purpose of the Human Resource department and who are supposed to be advocating for? In simple terms, think of HR as an Agent, think of the City as the Principal, then remember the Agent acts on behalf of the Principal. That means HR is just like the City Attorney in some ways, first and foremost they exist to protect the city from exposure and liability in its management of its workforce.
Little did we know when we published our Day 3: Case 64 & HR Malfeasance that we would get several emails from readers. Some of the emails thanked us for exposing how the Human Resources Department in the City of Frisco operates. Others from new “whistleblowers” who told us about their experience with Human Resources and specifically Lauren Safranek. It left us with one question, is this a superficial issue or how deep does the dirt in HR go?
In Wes Piersons exit interview notes with Jeromy Porter it talks about “job description issues” between Preferred or Required. Wes writes that Porter tells him there was a change to the job description without approval. We have reached out to Jeromy Porter to ask further questions and we hope he responds. When you read the notes you wonder, could this be true? Then when you see the Case 64 Hotline Complaint with very similar complaints and accusations, it starts to validate what Porter said in his exit interview. One is random but two we start to smell something fishy.
We wanted to know, what is the big deal between the two words, Preferred and Required? With a little digging we learned that when working in a city you are extended certain benefits based on the job description. In Frisco, Fire Fighters and Police Officers have additional benefit pay for Certifications & Education. If the job description says Preferred Education, Experience, and Certifications that means they receive additional pay in the following amounts: Certification pay for Intermediate, Advanced, and Master’s Certifications at $50, $80, and $120 per month. Education Pay for Associate, Bachelor, and Master’s Degrees at $50, $100, and $150 per month. However, if the job description says, “Required” then that means there is no additional benefit pay. That simple change of one word can basically affect one’s income from what we discovered. Now it makes sense why Porter and others might be upset, and we are currently looking further into this.
Then we received another email from a new whistleblower within 24 hours of publishing Case 64. It said, I cannot tell you who I am as I do not want to get fired but I suggest you pull the HR files for a few folks who recently let the department in the last few years. It gave us some names, so of course we filed our PIR requests and we are waiting for the city to process those. We are filled with anticipation of what we might find!
Then we got another email of similar complaints in another city department. The insider said reading Case 64 made them realize they are not alone. They said we should file a PIR for a copy of all the complaints called into the Ethics Hotline for the last 3 to 5 years and to be prepared as it may be a shocker! Well, of course we went right away to file a PIR for that, and we are waiting for the city to process it.
The email went on to say Human Resources is corrupt and they don’t follow through investigating the complaints received via the hotline. They are known to look away because of the personal relationships they have with the employees mentioned in the complaints. Also, they said the hotline is compromised because Lauren Safranek is crooked, and she is the one who gets all the complaints so you can easily make things go away and no one will know. Lastly, is stated that HR has falsified records and job descriptions in order to demote or fire employees. Wow, this is now the 3rd complaint of that happening and in different departments.
We also received an email about how the HR Department uses the Nepotism Policy to their advantage when they don’t want to hire someone and then they change it or ignore it for others who are “their friends.” We found this allegation interesting because we have a PIR into the city already about the reason they changed the Nepotism Policy two times already this year. Rumor has it was to hire Fire Chief Lee Glover and the new IT Director.
Then we received a tip through our website about multiple city employees having affairs with each other (and yes it named those involved). Apparently some of those having affairs with their bosses end up getting promotions. While that is a JUICY TIP, it is a bad place for the city to be down the road if a sexual harassment lawsuit were to come up. Well, before we out anyone we will do our work to confirm if these “affairs” are true.
Lastly we learned that many Directors in the city may be abusing their city credit cards with personal purchases. Well, to be honest we are not shocked by this one as you see it on the news every day. However, we will be filing PIRs for records for many of these department heads.
In closing, when you start to hear the same complaint from multiple people we have to believe that something smells like SHIT in Frisco. What we do know is that several of the emails were from current employees and they are tired of the city looking the other way. So, it makes you wonder, why won’t the news cover this? Why has our new City Manager not investigated this? How far does the bad and/or possibly illegal behavior go? How long has this been going on?
Russian Roulette is the practice of loading a bullet into one chamber of a revolver, spinning the cylinder, and then pulling the trigger while pointing the gun at one’s own head. It is basically a game of chance! When it comes to filing a PIR with the City of Frisco, it too is like a game of Russian Roulette. Will they provide the documents or won’t they? Will they do it in a timely manner or delay it by sending it to the Texas Attorney General for an “opinion.”
Since Whistleblowers’ inception back in February of last year we have continually addressed the issues of PIR GATE. In our April 2023 blog we talked about a PIR that FWB filed for Universal Theme Park / Project P117. An email came back from the city that the cost of the documents would be $72.36 and payment was made. Imagine FWB surprise when the city came back asking them to clarify what information they are seeking?
Problem 1: How did the city determine a price of $72.36 for the documents requested if they needed clarification of what was being requested?
THE CONCLUSION: Then on April 18th FWB receives an email saying they have released a few documents, and the rest has been sent to the Attorney General for an opinion. Well, 8 months after initially filing for the PIR the documents were finally released. Why did it take so long? What was it the city didn’t want us to find out about the Universal Kids project?
Now, let’s talk about the PIR we filed for any communications between John Keating or Angelia Pelham and Venton Krasniqi. When the city responded with no responsive records, we were curious, who is Venton Krasniqi? He is a mystery man who donated $10,000 to John Keating and $5000 to Angelia Pelham yet neither of them has shared a text or email with him? That sure seems strange since those are not small donations. Furthermore, we are now curious is this the same man listed in several lawsuits in Collin County regarding debts?
Then we talked about the PIR we filed in May 2023 in regards to the “Public Safety Study regarding the Police Department Staffing” that was funded by federal grants. The response was we could view the document only by coming to city hall because it was copyrighted. However, the organization who did this study has done many other similar studies and they are all published on the web. Why is Frisco’s copyrighted? What made Frisco’s study so special? We never went to view the report because we were contacted by an internal PD source who supplied us with a full copy of the study after seeing our blog. What did we learn after reading it? The city probably didn’t want the residents/public to know the city they claim to be one of the safest cities in Americas has a staffing deficiency in the PD department.
A few months later in October 2023, on a tip from a resident, we filed a PIR that reads, “We would like any emails regarding the flooding that took place on 7/3/23 near 2447 Sleepy Hollow Trail. Emails from PD, streets department, city management and city council. We would like any pictures taken by the streets department at the scene since they were called out by PD. We would like to know what caused the flood?” On October 23, we were surprised to see the status change to: Sent to AG for a Ruling.
WAIT A DAMN MINUTE, you are going to tell me a simple PIR about a street flood must be sent to the Texas Attorney General? The Conclusion: As of today, this still has a status of Sent to the AG for Ruling which means it has been open for over 2 months (about to be 3 months). Something smells like SHIT in Frisco.
If you remember in our Day 6 Breaking The Law blog, we explained how we filed a PIR on Fire Chief Lee Glover and were told no responsive records. In the case of this PIR, who is responsible for releasing those records? Well, that would be the Human Resources Director, Sassy Lauren Safranek, that’s who! Interesting how Sassy came up with the responsive records the second time around, AFTER WE TOLD HER WE ALREADY HAD A COPY OF THE LETTER AND A VIDEO CLIP.
We decided to file another PIR to broaden our search on November 22, 2023, that reads “Copy of all emails and documents related to Lee Glover over his career span with the City of Frisco relating to any job complaints both formal or informal (confidential) by equals, superiors, and subordinates. Any complaints received informal or formal even if confidential via the Frisco Fire Department Complaint Form, relating to his breaking the Frisco Fire Department Policies or City of Frisco Code of Conduct or policies. Any Administrative Warning Letter issued to Lee Glover over his career with the Frisco Fire Department. Any Notice of Investigation issued to Lee Glover over his career span with the Frisco Fire Department. Any emails between Lauren Safranek, Henry Hill, George Purefoy, Mack Borchard, Wes Peirson or Lee Glover regarding the hiring of Lee Glover going back to 1/1/2022 to Present. Feel free to redact personal numbers, birthdays, contact info, etc., allowed by Texas State Law.”
The Response: On December 14, we received a letter in which they located the responsive records and that they re-released at no charge the records because they had already been provided to us. However, that is not exactly true. What we asked for above is very clear so imagine our surprise when we find in the documents they sent back one titled Case 64. The Problem: Case 64 is related to a previous PIR request regarding HR Director Safranek falsifying documents which this document should have been included in, but it wasn’t which is more proof they are withholding documents. Why did we accidentally get the document in the current request, we have no idea. Secondly, it has the Fire Chiefs Candidate Binder that we didn’t ask for. Third it has the pay scale for the Fire Chiefs, which we didn’t ask for. It has the Appleton Complaint which we already know about and was in the previous PIR request. That’s it!
The city wants you and I to believe that Lee Glover has never had any other complaints, write-ups, warning letters, or has broken policies or procedures which he has been cited for over his entire career. Do you believe that? Well, you shouldn’t because we have evidence to the contrary. It leaves us asking, why has the city not released the information related to this PIR that we requested? Again, something smells like SHIT in Frisco.
The Conclusion: You may have guessed it; we filed ANOTHER PIR that said we want to follow up to clarify that Appleton and Mayday are the only two items in his HR file over the span of his career? We asked for anything starting from the beginning of his career in 1991 to the present: 1. Any job complaints, write-ups, or reprimands, both formal or informal (confidential) by equals, superiors, and subordinates. 2. Any complaints, write-ups, or reprimands received via the Frisco Fire Department Complaint Form that includes informal or formal even confidential 3. Any complaints, write-ups or reprimands relating to his breaking the Frisco Fire Department Policies or City of Frisco Code of Conduct or policies. 4. Any Administrative Warning Letters issued to Lee Glover during his time at Frisco FD. 5. Any Notice of Investigation issued to Lee Glover during his time at Frisco FD Are we to believe that since 1991 there have been only 2? We paid $30 plus dollars and want the full PIR as we already know of some that have not been included in the original PIR response.” It is currently in processing!
Lastly, we can’t forget Bobblehead Bill Woodard who went off halfcocked on Facebook defending the city’s decision to cut a lifesaving blood program that just a few years before the council praised from the top of the city council meeting pulpit. While Bobblehead Bill said folks could just email him and he would share the documents we decided to handle it the proper way by filing a PIR on 11/1/23. We uploaded images of his statements in the PIR and asked for the items he referenced. The PIR said,
1. On November 1st Bill Woodard posted on North Texas Politics page a response that talked about a 12-page report and posted a picture of a Section 2.2 Supply of Blood Products. He offers to email the 12-page report to anyone who emails him so we are requesting it formally and since he is willing to send it out freely to anyone who emails him we assume there will be no cost for it.
2. He also posted the following comment below: The blood transfusion program isn’t going away, in fact it’s expanding. We use data to analyze the best use of resources and right now the squad sits idle almost all the time. So that staffing is being divided up and assigned to the BC vehicles, along with the blood transfusion program. This will double (from one to two) the availability of this program on every shift, and better utilize personnel and equipment. In 2024 we expect to add this program to every ambulance we have further expanding the program, which necessitates the training of everyone on those pieces of equipment. We will also be doubling (from one to two) the number of safety officers on shift. This will allow for additional training and promotional opportunities. We would like a copy of the study and data used to analyze the best use of resources that reflect how this decision was made. We would like a copy of the new contract/agreement that the hospital and blood banks will supply the blood for all ambos now and going into 2024. We would also like to know the cost and how it will be funded to train everyone (as he states) on those pieces of equipment.
3. Bill Woodard also stated “We are putting the blood transfusion program on multiple vehicles. So yes it is expanding. And we have been working with our medical director (as well as any other required parties) to ensure the program is run appropriately and has all the proper staffing.” We would like to know how many vehicles the blood program will be on with trained personnel. We would like any emails between the city management, fire department and council with the medical director and required parties he mentions.
4. Steve Cone of P&Z also chimed in so we would like to see the numbers of how the proposed changes to Squad / Blood Program is better than the status quo arrangement. We would like to know the # of blood transfusions teams available per shift, before and after the changes to the program.
The Conclusion: Because Bobblehead Bill offered to send this to folk we assumed there would be no charge but guess what, the city charged us $90.00 which we paid, and we are STILL WAITING FOR THE INFORMATION. Now, they have updated the status to read “Sent to Attorney.” We are not holding our breath we will get the information back before the end of 2023.
In closing, we have a very important question for you to consider. How can the city get a request or for an item, then go to a council meeting, have a discussion in executive session, come out and vote to release confidential HR documents on a retired employee who is under a gag order and is actively running as a political opponent against Mayor Cheney? Please note while Cheney recused himself from the vote 4 of the city council members who participated in the vote had already publicly endorsed Mayor Jeff Cheney which means they probably should have recused themselves. The CHERRY ON TOP is a DMN Reporter had an article in the paper 12 hours later which in our opinion was a political hit piece! If all that can be done in a simple council vote how come they cannot do that for other PIR’s?
Why did the city not send the request from the media to the Attorney General like they do all other requests? Well because they have 30 to 60 days to respond with an opinion which means the election would have been over. At the time Mark Piland was gaining momentum on Mayor Cheney. Cheney and his big developer friends who have BIG INTERESTS in Frisco needed Cheney to win so they just did not have that kind of time. They needed a push in the polls so hence the vote to release the records. It is even more questionable that they didn’t release the full report only a subsequent report that was done related to the political candidate. Being that the vote had HUGE RED FLAGS pertaining to CONFLICT OF INTERESTS which is a great reason to SEND IT TO THE ATTORNEY GENERAL.
This is our public plea to the City of Frisco and the City Council Members, IF YOU HAVE THAT KIND OF POWER THEN WE ASK YOU TO BRING OUR PIRs UP FOR A VOTE. Then VOTE YES unanimously, JUST LIKE in April 2023 to release the following: 1. Universal Kids Documents 2. Documents related to Bobble Head Bills rant on Facebook regarding the Blood Program. 3. The entire HR file for Fire Chief Lee Glove and Mack Borchardt 4. Documents related to a simple street flood 5. All of Lauren Safranek emails for the last two years and 6. Any other open PIRs currently just for the purposes of being FAIR and TRANSPARENT
They would never vote to do that because it does not help them, but it possibly hurts them. The City of Frisco withholds documents, delays the process and flat out lies as to what they have and don’t have. Kristy Morrow is the City Secretary but we don’t think it is her decision on what is released. She sends the requests to the departments or individuals named in the PIR and they respond with the appropriate documents. So, if Sassy Lauran Safranek is colluding with Lee Glover do you think she is going to release the documents requested, probably not. It is a game of RUSSIAN ROULETTE, A GAME OF CHANCE OR TRUST. We DO NOT TRUST the City of Frisco – not one bit! We have proof they have lied and withheld information and that should make residents very wary and angry. This is our city, not their city. It is our tax-dollars!
Mack Borchardt began his career in the Fire Service in 1973 as a volunteer firefighter. In 1981, after serving with the McKinney FD, Borchardt became the city administrator in Frisco and the Fire Chief of the Volunteer Frisco FD. In 1987, Mack Borchardt had input on the hiring of the new City Manager, George Purefoy. Shortly after Purefoy became city manager he named Borchardt as Frisco’s first Fire Chief since the fire department had grown from a volunteer force to a department with 150 full time employees. You can imagine the loyalty these two have to each other, as they came up together in this city and worked side by side for years.
In 2011, Borchardt received the 2011 Fire Chief of the Year award from the Texas Fire Chief’s Association. That is why it is a little shocking that in the Fall of 2011 the city did a Climate Survey in the department that came out Jan 6, 2012. The report was not good, and it said in order for the “people issues” to be resolved the department needed to change from a negative, hostile, retaliatory environment to a positive, more supportive one that encourages communication. It said the city must make changes and it started at the top by bringing in new management.
The decision was made that Borchardt had to go, and a new Chief was coming. Borchardt turned in his resignation letter Feb 23, 2012, to his good friend George Purefoy. However, Borchardt was not going anywhere! His buddy and good friend George Purefoy created a position for him at city hall right next to him in the City Managers officer. In his severance agreement it states Borchardt on or before January 1, 2013, will be REASSIGNED by George from Fire Chief to Fire Programs Consultant reporting solely to the City Manager King George or his successor. The job was guaranteed until Feb 15, 2015. It is important to note he is still there today in a six-figure job doing who knows what with a city vehicle. King George his friend and confidant took care of him.
Why is the relationship between King George and Mack Borchardt important? When the city hired Mark Piland as Borchardt’s replacement it rubbed those loyal to Mack Borchardt in the department the wrong way. Folks like Assistant Chief Lee Glover and Barry Dixon in Fire Fleet Management. See their loyalty was always going to be with Mack which Piland did not know at the time, but it really left him a sitting duck.
Why are these relationships important to the Valve Report? Well, we are about to tell you. Snowmageddon 2021 was unforgettable for many Texas residents. Record breaking below freezing temperatures for nine plus days killed more than 200 people and resulted in millions being without power or water for days. In Frisco, starting February 15, the Fire Department responded to 162 calls in 7 hours which is 3 to 4 times more than the average call volume in a 24-hour period. Then came the news that Frisco FD was fighting the Circa Apartment fire that lasted over 36 hours. Over 260 units were affected by the fire, four Frisco Firefighters were transported to local hospitals with minor injuries. The FD had never experienced a fire of this magnitude, then add in record breaking temperatures.
As life started to return to normal the Frisco Fire Department had two parallel reports working in the department. The first was the Mayday Report which was supposed to be a learning tool for the department related to the Circa Fire. The other was a report called the Valve Report and if you are anything like us, you are asking the same question we did. What is a Valve Report? Well, during Snowmageddon several of the fire trucks suffered freeze damage to the valves, piping and pumps on the apparatus vehicles.
In an April 19, 2021, email to Henry Hill, George Purefoy the City Manager writes “I’ve heard that numerous fire trucks suffered freeze damage during the severe winter storm in February. It is my understanding that in the past, lines were emptied of water to protect the valves from freezing and the resulting damage; however, during this most recent event apparently that wasn’t done on the vast majority of the fire engines. I’d like to see a report which details the damage/cost to repair and, if accurate, what procedure(s) will be put in place to help keep this type of damage from occurring again.” Henry Hill replies we will investigate what occurred and get back to you. Then King George replies “It is my understanding that it was extensive and supposedly only one truck was drained as had been the practice in the past.”
To many, this might look like a normal email, but it is not! King George starts by saying I’ve heard…heard from who? Then he says it is his understanding that in the past, lines were emptied, how did he know that? How does he know what was or was not done in the most recent event? How would he know it is extensive and that only one truck was supposedly drained? How did he know the past practice of the department? The answer is Mack Borchardt, who was getting full reports and secret emails from Assistant Chief Lee Glover. No wonder why Assistant Chief Lee Glover was put in charge of the Valve Report for the department.
On April 27, 2021, the first draft of the Valve Report was done, and several insiders told us Piland was not happy because Glover had not talked to anyone in operations before writing it up or sending it out. Piland felt the report needed to be fair and accurate which required feedback from those on the front line at the stations and those within operations, not just Fire Fleet Management, Barry Dixon (a Borchardt loyalist).
We were told from two inside sources Piland asked Assistant Chief, Cameron Kraemer to reach out to the stations and operations and get feedback on the original draft so that both sides would be represented. This report was emailed to Mark Piland on May 5, 2021. In fact, the report mentions the procedure for draining the pumps has been taught and successful for many years and is documented in an internal training bulletin in 2016. It also noted due to the high volume and the constant exposure these apparatuses had to history making extreme freezing temperatures contributed to the damage.
Then through our PIR we found two emails from Lee Glover to Mack Borchardt titled Pump Info. The first was on April 29 and simply says, “Enjoy the read!” Hmm, I wonder what Glover meant by that. Then the second email was on May 17, 2021, and has no message just an attachment titled Department Memo Fire Apparatus Valve Damage 04272021. So, two emails from Assistant Chief Lee Glover to his buddy, the man he considers the CHIEF which only undermines Piland.
Piland then asked Vetterick to take both drafts and merge them into one report so that all sides were represented in the report which created the final version that was emailed to Mark Piland from Deputy Fire Chief, Scott Vetterick on May 18, 2021. Was this report acceptable to King George and his minion Henry Hill, well of course not! That would be too easy.
Fast forward to June 25 King George sends out an email to a few different people asking them for feedback or advice on any changes. The first email was sent to Mack Borchardt and Henry Hill at 10:35 am and the second email was sent to Ron Patterson at 11:10 am. What could he possibly be asking for feedback on, well it is a letter to Chief Piland. Interesting King George goes to his buddies, confidants, and everyone else but the active current Fire Chief himself, Mark Piland.
The email King George sent makes it clear he is not happy with the final memo submitted. Our guess is because it was not written by Borchardt. What does the final draft look like, well we can only guess like the one we attached. The damage was going to cost the city hundreds of thousands of dollars between parts and hours to replace. A few insiders told us Glover did a hastily report that put the blame on the fireman. We asked them why Glover would do that, and we were told to protect Barry Dixon (Borchard/Glover loyalist). According to a fleet expert it was Dixon who wanted steel and brass ball valves which were known to freeze. We were also told Glover sent his report to Borchardt and Purefoy instead of proper channels through the Fire Chief, Mark Piland . Why? Because he did not like that Piland asked him to get more perspective for the report.
Add to that we were told a complaint was filed against Barry Dixon in Fleet Management some time ago for falsifying records and for filing a false complaint on a fire captain. According to several inside sources Dixon was caught red-handed, but Glover came to the rescue to SWEEP, SWEEP, it under the Aladian flying carpet.
In closing, what did we learn from the Valve Report? It was another tool to try and undermine, discredit, and lay blame on Fire Chief, Mark Piland. Other than that, we learned nothing. One thing is clear, Mark Piland had a hard time because he was never going to be given the respect from the Frisco Insiders at city hall. He simply was not Mack Borchardt and from everything coming out it appears there was a concentrated effort to undermine him and disrespect him from HR all the way to the City Manager’s office. A city insider told us Purefoy never wanted Piland or any other Fire Chief there, he wanted Borchardt, but his hands were forced.
The question we have is WHAT DOES MACK BORCHARDT ACTUALLY DO? We know he played Fire Chief behind the scenes of the actual Fire Chief while Piland was there. My guess is he is doing the same with Glover. He was supposed to be over Exide and well that has not gone well. So, what is he making $200K+ dollars a year doing for the city? Now that Glover is Fire Chief do you think he enjoys happy hours with Borchardt? We are betting they do! The good old boy network is very alive and well at city hall. Just look at George Purefoy now, he has opened a consulting firm with Ron Patterson.
You are probably wondering why we are dropping tidbits each day. Well, that is because each of these items is leading up to our big reveal timeline of corruption. We need you to first understand the different incidents, so it all makes sense when we tie it together with a pretty bow.
Speaking of incidents, remember in Jeromy Porters exit interview notes which Wes Pierson took down he had number 3: Drinking (only while traveling). Well, he is referring to Lee Glover and his desire for the bottle which is a hidden secret that is not so hidden. Now, we had already heard of several Glover “incidents’ from whistleblowers before ever seeing Porters exit interview notes. His notes only added to the confirmation of what we had previously received and been told.
In fact, before we ever knew of Porters exit interview, we had already filed a PIR (Public Information Request) in Oct 2023. It reads “Lee Glover – Complaint regarding behavior being drunk on 2022 Wisconsin Trip. Copy of all emails between city management officials and firefighter officials. Copy of all emails regarding this incident that were sent to or from Henry Hill. Copy of formal complaint made to HR and the city. Copy of complaint or HR documents related to the complaint.” Imagine our surprise when we received a response back on 11/2/23 there were NO RESPONSIVE RECORDS. Do you believe the city, because we didn’t!
We have been playing PIR GATE with the city for a while now, so we knew the reply they provided was a clear LIE. The city was NOT COMPLYING WITH STATE LAW TO RELEASE PIR’S SO WE REFILED IT ON 11/6/23. We started by restating the previous PIR and the response NO RESPONSIVE RECORDS and it said, “The City of Frisco has reviewed its files and has determined there are no documents or emails responsive to Lee Glover regarding the behavior of being drunk on the 2022 Wisconsin Trip.”
Then we laid it out again in the new request and we wrote “To be clear and upfront we have a copy of a city email along with a video of the incident that the city claims to have no responsive records too. So, we wanted to clarify our request to make sure the city understands what we are asking for just in case. Copy of any email, document, or text message that included Henry Hill in regard to a complaint made by a firefighter regarding Lee Glover’s behavior at an event where he appears to be intoxicated in or out of the state of Texas. Copy of an email, incident report, complaint, or any other HR issue regarding or involving Lee Glover made by Jake Owen with then Fire Chief Mark Piland or any of his staff in 2022 or 2023. Copy of any email sent by the Fire Department staff/management that includes Henry Hill, the city manager’s office staff, and/or hr. staff regarding a complaint by Jake Owen that involves or includes Lee Glover in 2022 or 2023. We also learned of another FF leaving so we wanted to see a copy of any interview notes, documents, or emails in regard to or relating to the exit interview by Jeromy Porter and city manager Wes Pierson in 2023 or HR Department Staff.”
On 11/20/23 sitting here I yell out “What in tarnation” and my wife comes in the room saying what, what. For those who don’t know What in Tarnation is like your version of WTF or WTH. I said look and pointed to the screen, and she read out loud, “The City of Frisco has reviewed its files and has located records responsive to your request.” WHAT? IT IS A MIRACLE, A MIRACLE I TELL YOU!
First Response: No Responsive Records! Then only after we told you we already have the proof in a form of an email and a clip of a video that has a drunk Glover in it do we get this WAIT, WE FOUND THE RECORDS! Both requests had the same key words: Lee Glover, Wisconsin Trip, Complaint, and Henry Hill. Wow so we are to believe they just found these records the SECOND TIME AROUND.
You may wonder why is this PIR important and that is because is shows Lee Glover who at the time is the Assistant Chief talking about how he is going to be the new Chief when Piland leaves? However no one knew Piland was leaving, including Piland! So how did Glover know in June 2022 that Piland would be leaving in August 2022? How did Glover know he would become Interim Chief? What collusion was he a part of to be able to know that information?
No! No! No! We caught the city lying and breaking the open records law by not complying with the first request. The Texas Attorney should launch an investigation because we know they have had withheld other PIRs as well. In fact, currently we have a PIR in about a street flood and they have sent it to the Attorney General for review. Why, what is so secretive about a street flood?
We also filed for a copy of any complaint filed against Glover since 1991 when he started with the department, and they sent us back the same one. Do they want us to believe only one complaint has been filed against him? I can tell you we have evidence of others so why didn’t they turn it over when we asked for a copy based on his whole career span? WHAT IS THE CITY HIDING?
On the other hand, the city council on the same night can vote after an executive session to release a portion of a report to hurt a political candidate running against Mayor Jeff Cheney and they won’t fight that request by sending it to the AG. Keep in mind 4 of the 5 council members who voted for its release had already publicly endorsed the current Mayor when they held that vote. You want to tell me that was not a political hit job just like they had done to other previous candidates who ran against the inner circle.
It is clear the city of Frisco is walking a thin line…but it is clear to us the city clearly broke the law by not providing the documents. If they want to hide it they either charge an obscene amount of money like $100, they stall by sending it to the AG, or they just flat out lie they don’t have the records. Either way we proved the city is hiding public records.
What do you think of when you hear the word Human Resources? Are you one of those who thinks HR is your friend, and they are there to help you manage workplace misconduct and other issues? Maybe you fall on the other end of the spectrum and think HR is the hidden devil in the workplace and they are there to protect the company…not you. If you have ever seen the movie Up in The Air then you know Ryan Bingham, played by George Clooney, lives a life of constant travel and is a corporate downsizer. What is that? His job is to look at employees face-to-face and fire them delicately. In one scene he says “Natalie, what is it you think we do here?” Natalie replies, “We prepare the newly unemployed for the emotional and physical hurdles of job hunting while minimizing legal blow-back.” Ryan looks at her and says, “That’s what we’re selling. It’s not what we are doing. We are here to make limbo tolerable, to ferry wounded souls across the river of dread until the point where hope is dimly visible. And then stop the boat, shove them in the water, and make them swim.” Does any of their conversation sound like they are there for the employees, of course not!
After talking with several whistleblowers and reading the exit interview notes we filed a few PIRs, one specifically asked for information on the Job Descriptions and any complaints made regarding them being changed without approval. Interestingly we got back a document titled Case 64 – Hotline Web and it was titled “Falsification of Contracts Reports or Records.” We immediately knew Porter was on to something in his comments to Wes Pierson in the exit interview.
What was Case 64 about to unveil? Well, in the snapshot it says the call come in on 5/29/2023. The report goes on to identify the caller as an employee, who chose to remain anonymous. Under a section called “Case Information” it lists several questions the caller had to answer.
Question One: Please identify the person(s) engaged in this behavior: The caller identified HR Director, Lauren Safranek, HR Department, Lori Rutland, and Assistant Fire Chief, Lee Glover.
Question Two: Do you suspect or know that a supervisor or management is involved? The caller identified Deputy City Manager, Henry Hill.
Question Three: What is the general nature of this matter? The caller said HR Director, Lauren Safranek and Assistant Chief, Lee Glover have repeatedly altered documents to protect their personal job performance measurements and personal initiatives. Example of this include forcing employees to secretly alter job descriptions without notifying employees, deceptively altering policies without staff involvement, requiring employees to falsify signatures, taking actions to deliberately undermine employee grievance / complaint processes, and making slanderous statements of other Supervisors to facilitate personal gain.
Question Four: What do you estimate the monetary value of this matter to be? The caller said anywhere from $250,000 to $499,999 USD.
Question Five: Where did this incident or violation occur? The caller said FD Job Descriptions, FD Reports, Workers Compensation Policies, Termination Letters, Investigation involvement with a conflict of interest.
Question Six: Please provide the specific or approximate time this incident occurred? The caller said 2020 to 2023.
Question Seven: How did you become aware of this violation? The caller states they accidentally found a document or file.
Question Eight: Please identify any persons who have attempted to conceal this problem and the steps they took to conceal it. The caller states City Manager, Wes Pierson, Deputy City Manager, Henry Hill, HR Director Lauren Safranek, Assistant or Fire Chief Lee Glover, and HR Lori Rutland worked together to hide their various actions. It asked for details to which the caller said multiple staff and previous employees have been impacted by these actions and are aware they took place.
If you are anything like us our jaws dropped wide open, we could not believe what we were reading. We had to read it a few times and each time we asked why would an employee take a risk to make these accusations with the possibility they could be identified. This gave a new light to the Porter’s exit interview.
Then we noticed the report section titled “Assignments & Access” and it listed the case assignee(s) as none. Then it reads restricted access and lists Henry Hill. Then it has the case access list which names Hector Quiroga and Jacinta Shanks. It made us wonder what restricted access means. Was Henry Hill the only person with access or the only person restricted so he had no access to the complaint? If restricted access means no access, then why are Lauren Safranek, Lori Rutland, and Lee Glover also listed as well as they are named in the complaint?
There were no case notes, no synopsis, and no outcomes listed. Do you think they even investigated the claims made by the caller? Do you think this should have been reviewed by an independent third party since it involved city management? Remember in our blog about the ethics complaints the city attorney could not investigate as they are paid for by the city, to protect the city. Most of those in upper management have been there awhile and are probably too friendly with each other to be objective. The reality is these are very serious accusations and if true could leave the city open to potential lawsuits and if it happened the city should be firing several people from the top down.
We were determined to go through all the items now in our PIRs and start putting together a timeline from 2020 to 2023 to see what we could uncover. In our next blog we plan to lay out the timeline and our theory supported by evidence of what we believe happened. Our guess, you will be shocked!
Whistleblowers come in many forms. If we had to describe ours we would say they are like Twelve drummers drumming, eleven pipers piping, ten lords a-leaping, nine ladies dancing, eight maids a-milking, seven swans a-swimming, six geese a-laying, five golden rings, four calling birds, three French hens, two turtle doves, and a partridge in a pear tree. Recently one of our six geese-a-laying tipped us off to another high-ranking Frisco FD fire fighter who gave notice to retire.
Jeromy Porter is a 27-year fire service veteran. Most recently he served as Deputy Chief with the Frisco Fire Department. In 1996, Porter joined the Lake Cities Fire Department where he spent most of his years and climbed the rank to Deputy Chief. We asked ourselves why would a man with man years left retire now? Then we saw an announcement in Star Local Media that Jeromy Porter was now the Assistant Fire Chief for The Little Elm Fire Department. That made us ask, why would a man retire then go another city? We wanted to know if he did an exit interview so asked some insiders at city hall who told us yes, he did. We filed a PIR with the city to obtain those records and when we received them, well we were not disappointed.
We received a copy of the City Manager, Wes Pierson’s handwritten notes from the exit interview. At the very top it is dated 9/27 and has his name and initials next to it. Wes writes JP doesn’t want to leave but his relationship with Fire Chief, Lee Glover is unsustainable. Then we note 3 bullet points down the page.
The first point is titled Job Description Issue (preferred vs required). Pierson notes Porter said the job descriptions were changed without approval. On the side Pierson writes When, How and Why and we are guessing those were his internal questions or notes to himself.
We had heard rumors that some shady stuff was happening in HR but we still were perplexed by Porters comments. We went back to some of those who had reached out to us earlier from inside the city to ask more specific questions and the responses were eye opening. It started us on a new quest of digging.
The second point is titled Lee Glover. Pierson writes that for over 9 years Lee Glover has constantly insulted him, belittled him, made jokes on his height. It also goes on to say Glover yelled and cussed at staff and that he would flex. We asked an insider what “Flex” might mean she told us that Glover would Flex like he was going to shove or hit someone to intimidate them. Pierson notes that Porter was concerned about leaving because Glover may retaliate and go after his son who is a 3 Year Firefighter with the City of Frisco.
Are we surprised by Porters claims? No! In a previous blog we told you about the City of Frisco, Fire Department Employee Climate Survey done in the fall of 2011. It noted in the survey that this was the FOURTH one done over the PAST 10 YEARS. Why would a city need to do so many climate surveys? The firefighters felt that unless Chief Mack Borchardt and his entire Senior Staff, which included (drum roll) Lee Glover were replaced with someone from the outside, there was no way to correct the issues. The report said from the top down they ruled with things like a temper, iron fist, and threats. In 2023, a recent survey was done by the Fire Fighters Association and over 200 fire fighters gave Glove a vote of no confidence, so not much has changed since 2011.
The third point only confirmed what we already reported that our new Fire Chief, Lee Glover, has an alcohol problem. Pierson writes 3. Drinking (only while traveling). He writes JP claims that Vetterick, Owen and others felt peer pressure to stay and “close the bar.” Based on the notes we are only assuming that Porter may have told then Fire Chief, Mark Piland about the incident because in Pierson’s notes it reads Piland (response). Then there is a star symbol and a note it last happened at inspection of tiller and names the 3 fire fighters. It is hard to read Pierson’s writing, but it looks like Gilliam, Odum and Dixon.
Here is what we find interesting about Porters exit interview with Pierson and his personal notes. When it comes to point 3, we know of a July 2022 complaint about Lee Glover on a “travel trip” to inspect fire trucks and the names of those involved are different that those written in the exit interview notes. So, it appears when we wrote about Groggy Lee Glovers behavior in a previous blog, we weren’t wrong! It is called a pattern of behavior.
In closing, we believe Jeromy Porter and that he is telling the truth in his comments. He is leaving and has no reason to lie and he left on a professional level. We sent an email to Porter however we have had no reply to our inquiry. What we are curious about is what did the City Manager, Wes Pierson do after this interview. Did he file the notes and act as if these issues don’t possibly exist? Did he start asking questions?
Stay Tuned to learn about Sassy Lauren Safraneks acts of possible Malfeasance!
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Thank you for the correction.
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