Bill starts off by saying let’s get some facts straight and WE AGREE Bill – let’s get some facts straight!
Woodard claims: The blood transfusion program isn’t going away. In fact, it’s expanding with properly trained personnel. First, are you saying the personnel you have today are not properly trained? As of right now, the Squad Program is a highly technical advanced EMS critical care program and also provides additional manpower to critical incidents and structure fires and is also capable of doing blood transfusions.
Woodard claims: We use data to analyze the best use of resources. Right now, the squad sits almost all the time. We would love to see the metrics Bobblehead Bill is relying on to show its idol “almost all of the time.” We reached out to our sources, and they have in fact said that Squad is one of the busiest apparatuses in the FD. So, show us your data and metrics that you analyzed please to prove Squad sits idle. Yes as of today we filed a PIR for those metrics so we will soon have data from the city unless they again try to send it to the AG in hopes of delaying us more open records.
Woodard claims: Staffing is being divided up and assigned to the BC (Battalion Chief) vehicles, along with the blood transfusion program. This will double (from one to two) the availability of this program on every shift, and better utilize personnel and equipment. However, Bill, our sources have also confirmed that they will not be in service because the lieutenant on the squad is being turned into a captain / safety / FIT / drone pilot / chauffer for the BC’s. The squad vehicles will not be in service, and no personnel will be assigned to them. I wonder when the taxpayers paid for those specialized vehicles for us to not use them now. Well, we know the city doesn’t care what taxpayers are floating for things just look at all the trips they take! More importantly, according to the department policies an officer cannot be the acting paramedic on a fire apparatus. Is Bobblehead Bill trying to say that an officer or Battalion Chief is going to be better than a highly trained medic at giving blood?
Woodard claims: In 2024 we expect to add this program to every ambulance we have further expanding the program, which necessitates the training of everyone on those pieces of equipment. Hold up Bobblehead…do you have a written agreement with a blood bank/hospital that they are going to guarantee enough blood for us to put on every ambo at a minute’s notice? Also, how much will the training of everyone cost on those pieces of equipment and is that best use of tax dollars versus having a highly specialized Squad? We would love for Bill, Chief Lee Glover, or the city to show us the proof that this will be rolled out in every ambo in 2024. We would also love for them to show us how they plan to fund the expansion, the additional training of personnel, etc. According to our sources every Ambo will have warmers but not blood! Mr. Woodard said there was 13 calls for blood in 2023. It seems the FD Squad units did their job then just fine, so does 13 mean we should expand it to every single ambo? HERE IS THE QUESTION FOR RESIDENTS: Do you want the medic who maybe does the procedure once or twice every 3 years doing your blood transfusion? Do you want a highly skilled team who does it up to 13 times in one year to do the procedure? As Homer Simpson would say, DUH!
Woodard claims: There is a 12-page contract that he is happy to share with anyone who emails him (so we will be doing that as well as we already placed a PIR request 15 min ago for it). He then posted the “RELEVANT SECTION OF THE AGREEMENT” that he claims stands as proof that the Hospital will supply blood for the expansion. We just filed a PIR for the contract unless he wants to email it to us for free as he said he would. Our email Mr. Woodard is FriscoWhistleBlower@protonmail.com but we won’t get our hopes up you would send it.
The image reads, “Upon request by the City. Hospital shall supply to the City the Blood Products from time to time. in such quantities and types as maybe requested by the City; provided. however that due to the unpredictable nature of the demands for the Blood Products, Hospital cannot and will not guarantee the City the availability of all or any portion of the Blood Products to be supplied hereunder. Hospital does agree. however. that it will use its best efforts to supply all Blood Products ordered by the City in an expeditious fashion to the extent the Blood Products are available to the Hospital. Hospital has no reason to believe that in the absence of special circumstances it will be unable to provide any and all Blood Products required by the City during an emergency.
Well, we have a few questions about the image and wording of Woodard’s so-called proof he published. Let’s take a moment to point out the incorrect punctuation throughout the paragraph and the incorrect written sentences. For example, Upon request by the City. Hospital shall supply to the City the Blood Products from time to time. in such quantities and types as maybe requested by the City; If that is proof who the heck wrote it? Also, what does “TIME TO TIME” mean Mr. Woodard? Is it all the time? Is time to time on every ambo? What does it mean when it says, in quantities and types, “AS MAYBE REQUESTED BY THE CITY? You can say you’re expanding it but just not request the blood to actually have it on hand? It mentions the hospital CAN NOT GUARANTEE AVAILABILITY DUE TO THE UNPREDICTABLE NATURE OF THE DEMANDS FOR THE BLOOD BUT IT WILL USE BEST EFFORTS. That does not sound like a guarantee Bobblehead Bill that you will have this on every ambo in 2024 and why pay for additional training if we may not be able to get it? Lastly, it reads the hospital has no reason to believe that in the ABSENCE OF SPECIAL CIRCUMSTANCES it will be unable to provide any and all Blood Products required by the city during an emergency. Was COVID special circumstances? No one expected the world to shut down the last few years, but it did, is that a special circumstance? Mr. Woodard, this so-called image you posted first looks fake, second is not a guarantee as you said in your statements that it will be available for every ambo, and it is not dated so how do we know if this is a current or previous agreement signed by the city? You really expect citizens to be stupid don’t you?
Lastly Mr. Woodard claims if additional personnel are needed for a fire, we can send more apparatuses as necessary. I am quite certain we have the personnel and equipment to do that. Fires at this point represent less than 2% of total calls. He goes on to say this is not a shortage of personnel (okay sure). Any good organization will evaluate its operations and make changes when it makes sense. QUESTION FOR THE FRISCO FIREFIGHTERS ASSOCIATION: In response to Bobblehead Bill’s statement do you agree we have enough personnel to call out for more apparatuses and still provide the same level of service? Mr. Woodard did you read the firefighters’ survey that says they have no confidence in Chief Glover? Did you still think it made sense after your evaluation of operations to make him Fire Chief? Bad leadership has bad consequences and in this case sir it can be deadly! Robert Townsend once said, “A leader is not an administrator who loves to run others, but someone who carries water for his people so they can get on with their jobs.”
Mr. Woodard likes to talk and hear himself talk, which is why he just can’t stop responding to us once he gets started. We are going to return the accusation and call Mr. Bill Woodard, Place 4 for the Frisco City Council a liar and if he is not a liar then he is misguided by facts! He asks us for proof but what proof has he published that contradicts our last blog Another One Bites The Dust? The fact is the City Manager and Council are going to double down to protect Fire Chief Lee Glover, they can’t stop now. They also are in a pissing match with the Fire Fighters Association and don’t want to give in or admit they may have been wrong so again the city will double down over and over. God forbid they just do the right thing!
The city FD is understaffed, and the Fire Fighters Association has repeatedly requested the need to hire more staff. Hell, the FFA went as far as to go to the city council meeting during citizens input and beg for them to hire more staff. The response, nothing you could hear a cricket if it chirped. While Mayor Cheney likes to break the rules of citizens input and respond to concerns when it comes to development or to defend his reputation, he can’t even crack a smile for the firefighters. Mr. Veteran John Keating won’t even fight for them! He should be ashamed of himself because if there is anyone on that council who knows what it means to serve it is Mr. Veteran Cheating Keating who sits there like a dumb puppet!
Mr. Woodard, if we are not hiring more personnel then how are we expanding the program? Can you honestly say it makes sense to consolidate Squad and the Safety Program? If you can then I hope your family never needs them and they don’t have the personnel to get to you because they have called out more apparatuses to other scenes.
Shout, Shout, let it all out. These are things I can do without
Come on, I’m talking to you …. Come on
Shout, Shout, Let it all out
If the words sound familiar but you have not yet figured it out yet, then let me help you. In 1984, Tears for Fears released their second album. Shout was a song on the album, but it did not hit the Billboard Top 100 until August of 1985. Today it remains one of their most recognizable songs. It was rumored the song was about pain, but the truth is it was a call to action, a rebellion against the established norms of the times, a call to be different.
Frisco has always prided itself on doing things better “than other cities” along with being different and being ground breakers. Being different is “The Frisco Way!” In Frisco our leaders believe we must build the best, develop the best, and offer the best services to our citizens as a standout community. With development and construction in full gear over the last 10 years you can imagine things happened along the way that helped carve out better practices and procedures for the city.
An example of that is back in February of 2018 when Francisco Palmas pant leg was caught in a trencher causing him to be dangled upside down at a local commercial construction site. The result was it nearly severed his leg and you might think he died. Frisco Firefighters reached the victim in just under five minutes, but they couldn’t free him which meant his leg would need to be amputated right there amid the dust, dirt and rocks. (Photo from Frisco Lifestyle – The Edge of Chaos)
According to a Dallas Morning News article, Frisco Deputy Fire Chief, Scott Vetterick said that the department had already started putting a plan in place for this under then Fire Chief, Mark Piland. Vetterick knew with all the development and construction, it was not about if something would happen but rather when it would happen and that made it a priority to have a plan in place. On the way to the scene, Frisco FD reached out to Dr. Gamber, an emergency room doctor at Medical City Plano. Gamber summoned trauma surgeon Al West who would arrive via a helicopter 41 minutes later with his small black medical kit and blood.
While Dr. West performed the amputation just above the right knee, Frisco Firefighters had to hold Palma’s body so he would not fall and proceeded to give him blood replacement. Along with the blood replacement they administered medications, fluids and monitored Palmas’ vital signs along with watching his airway. At the same time other teams worked to disassemble the machine. Palma survived because of the fast actions of the Frisco FD, Trauma Surgeon Al West and the replacement blood brought in that day. At the time there was a 75% chance that with a prosthetic he would walk again one day. Most importantly this man lived to see his kids grow up. In a Frisco Lifestyle article, Vetterick shares, “We had a lot of people working backchannels in order to make it happen that day. I was calling Medical City Plano’s radio room, Assistant Chief Kramer was calling Dr. Gamber, the battalion chief was coordinating the actual rescue and the disassembly of the machine, and then our medics were immediately tending to the patient.”
Deputy Chief Vetterick said at the time he believed that the response protocol put in place is the perfect example of collaborative efforts that help save lives. His hope was it would benefit more people and save more lives as Frisco continued to grow.
The official announcement of the blood replacement being carried on board with the Squad teams came in December of 2018 in a Frisco Fire Department press release. Frisco Fire Chief Mark Piland said, “Frisco Firefighters are committed to providing the highest level of care possible. This program is definitely a team effort, and I would like to thank Dr. Gamber and Medical City Plano for the hard work and assistance to get this program started.”
Dr. Mark Gamber, Frisco Fire Departments Medical Director said, “Prior to today, patients who needed blood were completely dependent on how fast we could get them to a hospital. Now, with early transfusion for severe blood loss, Frisco Fire will give critically ill patients a better chance of survival.”
The news of the new program went far and wide across the state and it was believed that it showed innovation and how Frisco was to lead the way with cutting edge services that help serve the citizens of Frisco.
What is Squad? Generally, the Squad responds to all high acuity EMS calls, and it also responds to all structure fires in a city. It is a 2-person group whose capabilities are like no other unit in the department. If you have a need for the most advanced or technical medical procedures in the field they are the team you want at your front door. For example, Squad assisted doctors with Palma’s amputation, they can give blood transfusions to trapped victims, and they perform out of the box lifesaving methods during emergency medical situations. It is the definition of the city’s motto Progress In Motion.
Safety, education, and training were a big push by Piland who lead the department at the time. It probably came from his experience serving with the Federal Emergency Management Agency (FEMA) as a Task Force Leader with Virginia Task Force 2 a FEMA Urban Search and Rescue Team whose job was to provide search and rescue for victims of disaster. Shortly after Piland became Chief in 2013 he implemented the Safety Officer Program that focused on the health and wellness of the fire fighters. The Captain of Safety oversaw all fire fighter injuries, the safety on scene at calls, structural concerns during fires, identified concerns such as pools that could affect how they fight a fire and more. In 2016, a request was made for two Fire Safety Incident Officers in the city’s annual budget. The goal was to implement two full-time shift personnel to staff the positions around the clock. The program made overall safety a top priority.
Fast forward to today, Frisco is a city of 225,000+ people and we have a New Fire Chief, Lee Glover. Programs like those mentioned above have major implications in saving lives. On October 27, 2023, the Frisco Fire Department released a video about the history of the program in a series called Frisco Fire Facts which was also share to the city Facebook page yesterday. It starts with Deputy Fire Chief Jake Owen of the Frisco Fire Department talking about how the program got started in 2018. It discusses the highlights of the Squad Program and the onboarding of blood replacement.
Ready for the WHOPPER of TEA? It was confirmed to us last week in an off-the-record conversation with a city employee at city hall, that FIRE CHIEF GROGGY LEE GLOVER announced the END OF THE SQUAD PROGRAM! Wait…What? It was also announced that the Safety Program was ending. People are being reassigned to drive Battalion Chiefs! Firefighters will be reassigned most likely depending on staff levels. What will be the result of losing the Squad Program, it will create the loss of two functioning paramedics for high priority EMS calls and a loss of two tactical level firefighters on structure fires. As for the Safety Program what does that mean for the safety of our firefighters? Should we be surprised, I mean the decision to name Groggy Glover the new Fire Chief was not supported by the ranks within the department.
Glover was not kidding when he said in June of 2023, “We’re going to continue to do what we’ve been doing since the day I WALKED INTO THIS FIRE DEPARTMENT.” He DISMANTLED a CRITICAL LIFE SAVING program that was highly regarded, and we are curious why? Is it because that is how modern-day fire departments operate which he probably does not understand since it doesn’t fit the antiquated days of his upbringing in the department. Did he not like the programs simply because they were instituted under the previous Fire Chief, Mark Piland?
According to yesforfrisco.org in the recent MAY 2023 BOND ELECTION – Proposition A, the city asked citizens to approve the following equipment & apparatus items: Vehicles to replace with proposed bond package: 2 Squads, 4 Engines, 8 Medics, 1 Truck, and 1 Hazmat. WHY DID THE CITY ASK CITIZENS TO PAY FOR 2 SQUAD REPLACEMENTS? With all the development of the PGA which will bring golf celebrities from around the world and a new theme park for kids would you end lifesaving programs that protect citizens, visitors, and firefighters? What about citizens of Frisco Lakes? Did the council who rely on their votes to get elected ask Frisco Lakes residents how they feel about getting rid of a blood replacement program that could save their lives? With the traffic getting worse and horrific car accidents happening more often, did anyone think about how the blood replacement program could save the lives of those in the accidents. I mean those are citizens or visitors who spend tax dollars in our city? No – they just want to build and build and claim to be about exceptional service.
On the front page, of the Frisco Fire Department the Mission Statement reads: Committed to your Health and Safety through Exceptional Service. Right under that it reads, “Public safety is among the highest priorities for city leaders, past and present.” Yeah we have heard that repeated over from city leaders. Now act like it!
We just keep asking why, why would Glover think these are good decisions? Based on the 2011/12 Climate Survey it said in order for the issues in the department to be resolved some SIGNIFICANT changes must occur. The culture of the department needs to change from a negative, hostile, retaliatory environment to one that is positive. Guess what, it was trending in the right direction but now Groggy Glover is dismantling the department bit by bit and they hope no one is paying attention. Well, maybe it is just his way of being retaliatory to those speaking out against him as that is how it has worked since he walked into the department all those years ago.
Slowly but surely our Fire Department turns back time and honestly it should scare the hell of citizens! We have heard it scares the hell out of those who put on the FD uniform on the front line every day. It leads us to our last question, the most important question, who is the “King Ding A Ling” of bad decisions? Well, that might be a tie between Groggy Lee Glover and City Manager, Pungent Wes Pierson.
After reading our blogs you have probably figured out that movies and music are two of my biggest passions. Little Lies by Fleetwood Mac had a catchy chorus that you could sing over and over that went tell me lies, tell me sweet little lies, oh-no-no, you can’t disguise. I often find myself singing that song in my head when the time comes to write another blog. We have talked about PIRs (Public Information Requests) in our previous blog but nothing wrong with a reminder. What is the Public Information Act and what is a Public Information Request? Well, the Texas Public Information Act assures that government entities give citizens access to information about what the public servants are doing on their behalf. It is a way for citizens to hold their public officials accountable. The Public Information Act Handbook can be found on the Texas Attorney General’s website and lays out the “how-to” to do open record requests.
Several months ago during the election a mayday report was talked about and the DMN did a long article smearing a candidate running for mayor. We were curious about the report and had a friend put in a PIR request that reads: Full copy of 500 to 600-page report for Mayday Report DMN quoted Adams Lynch and Loftin found evidence – would like a copy of the evidence. DMN quotes Adams Lynch and Loftin interviewed 42 people – would like the list of the names of those interviewed? Would like a copy of the documents, photographs, audio, and video files analyzed by Adams Lynch and Loftin Based on the DMN article it is clear that the reporter received more than the 12-page report released to the public. I would like a copy of everything provided to the reporter. We received several items back from the city except the full report mayday report.
On May 25th, we received a letter stating that one of the files contains personal health information and the city would prefer to keep it confidential. They asked if we agreed to the redaction request however we did not see the response. Then on June 5th we received another letter asking us to clarify if we agreed to the redaction and to clarify which documents we were seeking. We wrote back on June 9th we would not agree to any redactions and they could send the request to the AG and for the second questions we responded with several items on the evidence list plus the following:
1. Full Final Mayday Report 2. During the investigation of the individuals involved in the Circa / Mayday the attorneys meet and interviewed city staff. There should be audio files/recordings, notes, or video footage of the individual interviews to document the investigation. We want the audio files/recordings/notes or video recordings of the individuals interviewed by Adams, Lynch, and Loftin PC 3. Docs from Gillette listed on the evidence list 4. Hinkel Emails listed on the evidence list
On July 3, we received another email that read “After further review of the requested information to ensure the City has located all the records responsive to your request, please note that one file responsive is considered to be a proprietary record and will be available in the City Secretary’s Office for viewing only.” In the items we were provided there is NO FULL MAYDAY REPORT so is that the proprietary record they want us to come view?
Summer happened and we were waiting on the AG response in regards to the request and still to this day (4 MONTHS LATER) the request status reads sent to AG for a ruling. We were curious why it was taking the AG office so long to review a request so we called them. Imagine our surprise when they said a ruling was issued on August 30th and lead us to a link on the website where we could read the ruling. It is now September 28th almost a month later and we have no response from the city that a ruling was even made yet and we still don’t have the FULL MAYDAY REPORT.
The city argued some information was considered to be confidential by law. Section 552.101 encompasses the doctrine of common-law privacy, which protects information that is (1) highly intimate or embarrassing, the publication of which would be highly objectionable to a reasonable person, and (2) not of legitimate concern to the public. The finding by the AG’s office read “Accordingly, the city must withhold the public citizen’s date of birth and the information we marked under section 552.101 of the Government Code in conjunction with common-law privacy. However, we find you have failed to demonstrate the remaining information is highly intimate or embarrassing and not of legitimate public interest. Thus, the city may not withhold the remaining information under section 552.101 in conjunction with common-law privacy.
What we find ironic is that the city council voted to release some of these documents or related documents at a city council meeting that benefited the mayor and his cronies during an election in order to smear a candidates reputation but now they are arguing something is intimate or highly embarrassing? The citizens date of birth or an insurance policy number is confidential? What would be really humorous is if the person they are referring to has their birthday on their Facebook page. If so, they can’t be to worried about their privacy.
SO WHERE IS IT? Where is the redacted file? Where is the complete MAYDAY report (500 to 600 pages)? Asking a senior citizen to come to city hall to review a document is ridiculous and it is there way of keeping us from the information that can simply be uploaded to the portal. Why is the city with holding the information after a ruling on August 30th? We are also waiting on the AG to tell us where they are on a ruling for the Universal document request which is now 8 months old.
We also had a friend submit a PIR inquiring about to to payments in the city expenditure list which is online. Two payments, to New Reunion Title for $555,706.44 and $817,956.83. What are the payments for, and what type of services would a city pay a title company that much for? It reads they sent it to the attorney. We are guessing they mean the city attorney but he may have a conflict of interest since the title company is located in his law office. My guess they will fight us on this one too.
We filed PIRs with multiple other city’s in the last month and had them all back in under 20 days, so WHAT IS FRISCO HIDING? RELEASE THE DOCUMENTS!
“Oh, what a tangled web we weave…when first we practice to deceive.”
Humpty Dumpty sat on a wall. Humpty Dumpty had a great fall. All the king’s horses and all the king’s men, Couldn’t put Humpty together again.
We were curious why in 2023 the City of Frisco was trying to go back to a broken system in place back in 2011/12 after several years of positive change. Maybe because that is “The Frisco Way.” Many times, we have heard council members and city leadership refer to “The Frisco Way” and we have always been curious what is it? Well, it is a mindset that only Frisco leaders and city management know what is best for the city and the citizens living in it. It is a mindset that the City of Frisco is the only city who could possibly do things the right way and every other city is second fiddle. It is the mindset that we do things the way we have always done it and someone should not question that. It is also the institution of the good ole boy network, scratch my back and I’ll scratch yours.
Let’s pretend it is 2011 and that Humpty Dumpty is Mack Borchardt, Chief of the Frisco Fire Department, sitting lofty up on that wall. Next to him perched high up is his team which includes his buddy Lee Glover, Assistant Fire Chief and Paul Siebert, Assistant Fire Chief, 3 Battalion Chiefs Shannon Britton, Shawn Eft and Paul Farrow and Division Chief Cameron Kraemer.
Then the wind blows and causes a great fall which refers to the 2011 Employee Climate Survey. What we found interesting was it basically said the culture that management created was horrific. Our first responders went to work every day risking their lives in an environment with terrible morale and worried about their job security. At the time 76.3% said they would leave the department if they could and the report noted the city can only correct it by making DRASTIC CHANGES. What would the city do?
All the king’s horses and king’s men refer to the King of Frisco, Geroge Purefoy, the City Manager and his “people” who had to find a solution since it was clear the Fire Chief could no longer be Chief. Chief Borchardt wrote a letter to Purefoy dated 2/23/2012 stating in accordance with the terms and conditions of the Retirement Severance Agreement and Release he was submitting his resignation for retirement effective February 2015. All the King’s Men, aka The Good Ole Boy Network or The Frisco Way” had to figure out how to put Borchardt together, just in a different way.
One would think after the negative survey results regarding his leadership that Borchardt would be terminated or forced into retirement. Hail Ye, Hail Ye, King George to the rescue! After Borchardt retires, he is REASSIGNEDto a newly created position as the Fire Programs Consultant which reports solely to King George himself until he is set to retire in 2015. Why would you reassign someone that you are forcing to retire? A city insider that works at city hall told us that when the decision was made to remove Borchardt as Fire Chief, King George threatened to quit and submitted his written resignation which is why the city “reassigned” Borchardt to King Purefoy.
So why the loyalty between King George Purefoy and Mack Borchardt? Well, what many don’t know is that back in day Mack Borchardt was the city administrator and he is the one that hired King George Purefoy as the first city manager. Then George Purefoy acting as the new city manager hired Mack Borchardt as the cities first paid Fire Chief. Funny thing is Mack Borchardt is still with the city in 2023, in the same consultant position making big bucks and assigned a city vehicle. A PIR was placed for Mack Borchardts employee records which we are still waiting on.
After reading Mack Borchardt Agreement & Release we had many questions. Under the “Release By Borchardt” it says that Mack releases, acquits and discharges Frisco from any and all past or present claims relating to #3. All Allegations ever made or that might have been made by Borchardt against Frisco regarding his employment – well that sounds interesting. In another section it says Borchardt does not admit to any unlawful or discriminatory conduct or any other wrongdoing – well that sounds interesting too. Then the agreement appears to turn into an employment contract for his new position and lists some very specific reasons that he maybe be terminated for such as a conviction for any felony involving moral turpitude, drunkenness, or excessive use of alcoholic beverages, being under the influence on city property or city sponsored activities and fabrication or falsification of city records. The whole thing reminds me of the questions we asked in our Survey Says blog.
The city began its search for a new fire chief and in March of 2013 after a 3-month search the city announced the hiring of Mark Piland. Todd Renshaw, the city’s director of public safety, told a local newspaper Frisco Enterprise, “Chief Piland a very affable, very personable individual. He’s highly educated and has a great deal of experience, which are obviously big pluses,” he said. “He has a strong sense of command and will be a tremendous asset for the Frisco Fire Department going forward.”
According to insiders in the FD, Piland came up with some good ideas to change the department the first being to listen to the organization. Piland implemented In Service Training programs 2x a year for the Officers and Companies. Fire fighters also tell us he had an academy for those FF hoping to move up the ladder over their career. Piland also focused on The Squad Program which responds to almost all calls so they could have enhanced ongoing training to meet state and national standards. Piland also moved the FD away from the quint model based on the FF feedback. Their department centered more on the single engine / pumper truck with a goal to add a 4th ladder truck. He said with 70% of the calls being EMS, the Quints which are rather large and bulky, were slower and more difficult to turn and get down Frisco’s narrow streets. Piland quickly met resistance from King George himself. Imagine going to work in a new city where the City Manager who is your direct boss, is sitting next to his 25+ year buddy (the former Fire Chief that you replaced) at city hall.
In fact, today as the fire fighters fight for collective bargaining so they can have a seat at the table, the city said they oppose it because they already have a seat at the table because more than 200 seats are filled by Fire Department employees on 16 different committees/groups. Examples of these committees/groups are Engine / Truck / Rescue Focus Groups, Promotional Process Review Group, Peer Support Group, Peer Fitness Trainer, Health & Safety Focus Group, and the Driver / Operator Focus Group. What we find interesting is that these groups were created during Piland’s time as Fire Chief based on feedback from the organization. Insiders say over the years tension grew as he was challenged and questioned by city leaders about every change he tried to make because it didn’t fit “The Frisco Way!” Mark Piland retired shortly after applying for the City Managers position (as did many other candidates) and after several differences of opinion with city management on how the department should be run. The question we have, did the city really want change in the department, or where they happy and want to go back to the old “The Frisco Way?”
With the search on for a new Fire Chief, Assistant Fire Chief Lee Glover was named Interim Fire Chief. City Manager Wes Pierson said in a statement. “Public safety is a top priority for me and our City Council. I intend to be deliberate in the search for Frisco’s next fire chief to make sure we find the right person to lead our department to the next level of service, building upon the city’s reputation for excellence.” The city hired a firm to do a national search but one of the requirements was they had to have Texas Certification. Why did we waste time, taxpayer dollars, and resources doing a national search when most likely someone in another state would not have Texas Certification? Five Texas finalists were announced, and Interim FC Lee Glover made the list. It was surprising because he was Borchardt’s #2 and was listed as a part of the problem in the 2011/12 Employee Climate Survey. The association immediately responded by doing a survey in which 220 out of 233 firefighters responded. It was not a surprise that 92.5% of the association did not want Glover as the next Fire Chief. The survey also said 91.4% do not believe Glover has improved morale or regained any trust during his time as Interim Chief. The association made city management and city councils aware of the survey results. It is clear the department does not trust, nor did they want to go back to Borchardt /Glover regime.
No one was shocked in June of 2023 when Wes Pierson, City Manager announced he is promoting Lee Glover to Frisco Fire Chief. Since September of last year, Chief Glover has served as Interim Fire Chief. “Lee’s combination of experience, knowledge, and leadership was the best fit for the department,” said Wes Pierson, City Manager. “I believe Lee is deeply committed to the success of Team Frisco and will work hard to serve our community and members of FFD.” Pierson probably never read the Employee Climate Survey which says, “ There is considerable animosity regarding the Chief.” It also says most believe things won’t change in this department unless the Chief and the entire Senior Staff are replaced. Glover was #2 on that Senior Staff for years.
When the announcement was made I thought to myself about what J.K. Rowling wrote in Harry Potter and the Chamber of Secrets, “Honestly, if you were any slower, you’d be going backward.” Wes Pierson is slow or just stupid and that is evident in his backward ridiculous decision which is the reason the Fire Department is now fighting for Civil Service and Collective Bargaining. Now many will say Lee Glover has changed and does not have that “mentality” anymore but he does and the proof is in the survey and an article in the Frisco Enterprise where he announced his first 100-day priorities. Glover said the department will continue to build on what the city has today and went on to say, “We’re going to continue to do what we’ve been doing since the day I walked in this fire department.” Wait, did he just admit that he wants to do what he has always done, well that makes sense because it is “The Frisco Way” which is why they hired them.
The question citizens should be asking, why hire someone that clearly the fire firefighters did not support back in 2011/2012 and still do not today?
Read Borchardts Retirement Severance Agreement and Release click here
Read the Entire FD Employee Climate Report from 2011/2012 click here
Reach The FD Climate Survey Action plan click here
As a young adult, I loved watching game shows. The mid-1950s were a period of rapid growth in popularity for quiz shows. I remember watching Jack Barry, on-air host from 1947-1958 and 1960 – 1980 who produced and appeared on “High Low Quiz,” “Juvenile Jury,” and “Tic Tac Dough.” Then, there was Dennis James who is credited with hosting television’s first network game show in 1946 called “Cash and Carry.” One of the most popular of all times was, “The Dating Game” with Jim Lange. Rodney Alcala, a contestant on the show in 1978 is often referred to as “The Dating Game Serial Killer” because when he applied to be a contestant he had already committed at least four murders and decades later authorities discovered he was a prolific serial killer, but, I digress.
The best game show in my opinion is “Family Feud,” which started in 1976 and was hosted by Richard Dawson. He was the host known as the Kissing Casanova for his signature kiss on the cheek and lips to all his female contestants. The show would be hosted over the years by Ray Combs, Louie Anderson, Richard Karn (Home Improvement), John O’Hurley (Seinfeld), and Steve Harvey. My wife and I tune in every day to hear Steve Harvey say, “We asked a 100 people” and “The survey says!” Game shows give the audience the chance to live out our fantasies thinking, “Well, if someone must win, it could be me!”
Who uses surveys? And, what is the survey’s purpose? A better question might be “Who doesn’t use surveys?” It is common for companies to do employee surveys to measure staff engagement or companies may reach out to customers after a purchase to measure satisfaction. The overall purpose of a survey is to get feedback and ideas to understand areas of improvement. We were a little surprised and intrigued when we heard rumors in the last few weeks that the Local 3732 Executive Board of the FFA had done a survey of the firefighters in response to a new chief and in regard to some of the Mayor’s recent statements.
Let’s look at the questions in regard to the Mayor’s Statement Survey:
Question: Do you want Interim Fire Chief Glover to be the next Fire Chief of the Frisco Fire Department? The survey says 92.5% said NO, they do not want Interim Chief Glover to be the new Fire Chief, which is alarming considering he is currently running the Department. Have the firefighter’s lost confidence in Glover?
Question: Do you believe Interim Fire Chief Glover has improved/rebuilt morale and regained trust of the Department? The survey says 91.4% of the Association said, NO Glover has not improved morale or rebuilt trust. Interestingly, this directly contradicts what Mayor Cheney said at the Star Patriot Debate where he adamantly said Glover has increased morale and is starting to regain trust. When the Mayor answered with such confidence, did he knowingly lie? Was it an attempt to mislead the public to win the election? Just listen to him in his own words…
Now, let’s look at the Fire Chief Questionnaire in regard to the future hiring process of the fire chief position.
Question: Do you believe the organization has any qualified candidates to assume the task set forth by the City Manager’s office? The survey says 89.4% said NO that the organization does not have any qualified candidates as of now to assume the task. That is pretty telling that Frisco firefighters don’t agree with the Mayor’s view.
Question: Would you like the next chief to be an external hire or internal hire? The survey says, YES, 93.8% would like an external hire which is mind-blowing because it shows they have no confidence in current interim Chief Glover.
Question: Do you believe the finalist list should be composed of National Candidates? The survey says 91.7% responded, YES it should have national candidates. So, if it were a “national” search, why did they need to be Texas Certified? Oh no, nothing to see here.
Question: Do you believe the finalists should have experience as a chief in a department of equal or larger size and city population density? The survey says, 86.1% said YES they should have the current experience equal to Frisco’s department.
Question: Do you believe the department is appropriately preparing for the future or heading back to the past practices? The survey said 91.5%, YES, that they are heading back to the past practices. Are they referring to Mack Borchardt, the previous Fire Chief, who works now in the City Manager’s office as a special assistant?
Question: Do you believe the Department is appropriately staffed? The survey says 95.2% responded NO it is not adequately staffed. As a resident, that scares the shady shit right out of me that its own department feels that way.
Question: Do you believe there should be a stakeholders’ group of FF consisting of all ranks involved in the hiring process? The survey said 96.6% responded YES, they want to have a say in picking their next leader.
After seeing the survey, we too had some questions and decided to do some research.
Frisco’s Fire Chief was Mack Borchardt who started as a volunteer firefighter in 1973. Then, in 1982, he became the Administrator and Chief of Volunteers until 1987 when he became the City’s very first Fire Chief. Oddly, in September of 2011, the City announced he would retire and then assume new duties as a Fire Programs Consultant and Special Assistant to then City Manager George Purefoy.
Why would a fire chief take a new role out of the blue? Multiple off the record sources tell us that Borchardt was caught in some compromising situations which could have been a factor, or it could have been his staff and the association just didn’t like him either.
In the fall of 2011, a Climate Survey was done in the Frisco FD to identify growing concerns of firefighters and officers. It notes, “…there is a lack of trust, respect, and dignity between officers and firefighters. The culture… is very negative and one of intimidation, retaliation, and fear.” The examiner notes that in the conversations with the Chief and Officers they lead her to believe there is some truth to the claims. The report also notes there is considerable animosity regarding Chief Borchardt and that many in the department felt the entire senior staff along with the Chief needed to be replaced because they were all trained in Borchardt’s style. The most telling part of the report was that many firefighters believe the then Chief Borchardt was trying to run the growing department like it only had 20 employees, and instead of hiring those best suited for the job, he hired his friends.
Lastly, it notes the department is understaffed for the growing population (ding, ding, ding). At the time 76.3% of the respondents indicated they would leave the department if they could.
While we have no concrete evidence, multiple sources said Borchardt was pushed out. George Purefoy stood up for him and said, if he goes then I go, so instead Borchardt was moved into a new job at city hall working for George himself. After reading the report, it begs the question was Chief Borchardt removed “not retired” because of his personal behavior and management style that had torn apart the Department?
Did then City Manager George Purefoy save his friend with a cushy job right next to him at city hall? It is important to note that the current Interim Chief and candidate Lee Glover steadily advanced through the ranks of management in the fire department under the leadership of Mack Borchardt; so, based on the report, it might be plausible to assume Glover still has Borchardt’s management style and that is why the new survey shows no confidence in him. Either way, Borchardt and Glover are what some would call “thick as thieves.”
In 2013, the city hired Mark Piland as the new Chief of Frisco Fire Department. According to many of the sources we talked to, YES, change did start to happen, but it didn’t help that Piland was met by resistance from then Manager George Purefoy who conveniently had Mack Borchardt, the previous fire chief, in his ear. Think about it, if you are an old fire chief of 20+ years, would you want to see what you built in the Department change right in front of your eyes?
Tension began early on from what sources tell us, making it very difficult for Piland to make significant changes. Borchardt worked the ear of his longtime friend and boss George Purefoy for years, straining the relationship from the onset with Piland and Purefoy. We are guessing Piland realized early on he was facing a losing battle going up against the old fire chief in the City Manager’s ear day-after-day during his entire tenure. One has to wonder, is this why Piland thought he might better serve the City as Manager? One also wonders if the new City Manager Wes Pierson was really chosen because he would fall right in line?
As a side note, I had some of these suspicions months ago when I filed a PIR asking for Borchardt’s recent contract renewal by Purefoy that was signed just before retiring, which, NO, we still have not received.
Now, it’s 2023 and Glover, who has been the Interim Chief, is a candidate for Chief of the fire department. You can bet he wants that position badly, and his mentor and friend in the city manager’s office, Mack Borchardt would not mind seeing him in the position either. If that wasn’t enough, we asked around, and multiple officers told us shocking things regarding Glover that left us flabbergasted. YES, flabbergasted!
Obviously, out of fear of losing their jobs, I can understand why they would not want to go on the record. With that said, multiple firefighters spoke off the record. They have witnessed the Interim Frisco Fire Chief belligerently drunk multiple times in public and threatened them if they ever spoke up about it. The same firefighters confirmed he was recently seen in the street at a FD Conference, again belligerently drunk, peeing on a tree in the median during the middle of the day. Witnesses also say he drank heavily at lunchtime during some of these conferences. So now, the current survey makes total sense. All of these factors, history, and more, contribute to the survey results. We were told he has a known history of maliciously undermining all ranks of FD leadership for his own personal gain.
Based on what we were told, someone at city hall might want to ask the following interview questions of Interim Chief Lee Glover:
Is it true you have a history of being belligerently drunk at FD training conferences and FD apparatus purchasing meetings?
Do you have a DUI on your record from August of 1985? Were you sentenced to 2 years’ probation? Is the city aware of this?
Did you urinate on a tree in the middle of the street at an FDIC conference in Indianapolis? And is it true, you threatened FD staff if they spoke of the incidents and suggest they would “regret it?”
Is it true you have a history of using your rank to cause people in your department to fear losing their job should they go against you?
If we told you there was a tape of you making racially inappropriate statements how would you respond? Do you have a history of making racially inappropriate statements?
If the City had the guts to sit down with the staff today face to face for an honest conversation, would your current staff say all these incidents were true?
Lastly, does the Public Lewdness charge from 1992 and the indecent exposure charge in 2000 belong to you or your father?
From the City’s recent meet and greet, we now know the candidate shortlist is Rob Bergersen, Richard Davis, Lee Glover, Kenneth Johnson, and Marc Pate. None of them have held the position of Chief. But, we learned of a few names that were removed, and we are interested in asking, why since they seem to have much more experience? Take Paul Henley, who is the Fire Chief in Flower Mound and President of the Texas Fire Chiefs Association–why was he taken off the list? Chief Lasky in Lewisville, a 40-year veteran and has served as a Fire Chief for the last 12 years–why was he taken off the list? Hello? With the stellar background of on some of these candidates, one should wonder why they were removed from the list. “Survey Says…“
It was a nice sunny day, and my dad called my name and asked if I wanted to ride with him to town and I jumped in the truck before he could even turn around and get an answer. I loved being with my dad because he was interesting yet peculiar, and he always had interesting things to say. I asked what we had to do, and he said in his gruff voice “get supplies” and I just buckled up. We hit a few stops in town including the 5 and dime to get our candy bars and then we started back down the pebbled roads to Chateau Vino (home). My dad slammed on his breaks out of nowhere he said “son, I smell smoke!” He yelled, start looking so as we drove we looked everywhere around us and there it was black smoke rising on a neighbor’s land. My dad slammed on the gas, and we drove fast towards the neighbor’s land, and I remember just bouncing up and down from all those damn pebbles. We got there and saw the old man holding a hose and we grabbed others laying nearby and started spraying. It took a while before the fire brigade arrived from town with a portable water truck. I don’t remember much after that as I think I was in shock as it was my first fire. We had the help of other local farmhands and the brigade and after it was out everyone sat on the back of their trucks watching for hot spots late into the evening.
Why is this important? Because when I was a kid my dad always told me that if your business involved the land you lived on such as a farm or winery then you know the most detrimental thing that can happen is a fire. He said within minutes a small fire in open dry land could decimate an area and destroy our family’s winery. When we first moved to Texas I learned the city we lived in had Citizens Fire Academy, so I signed up. We learned that a fire requires a flame, air, fuel, and heat. We learned a backdraft is caused by the sudden introduction of air into a fire that has depleted most of the available oxygen in a room or building. Firefighters look for signs such as smoke being drawn in along with the air under doors, and windows. They also look to see if the windows are showing signs of excessive heat, such as brown stains and cracking. It saves them from opening a door or window and being caught in a backdraft of fire. My experience as a young lad and my short time in Citizens Fire Academy gave me a whole new perspective on what these men and woman do.
As a Frisco resident in 2017 and 2020 when the Frisco Fire Fighters endorsed Cheney I figured if they felt he was the right leader I would support him too. Then in April 2021 you would have thought an El Paso dust storm full of tumbleweeds came through Frisco and upset the equilibrium of our city. As we discussed in our earlier blogs Where There Is Smoke PT 1 and There is Fire PT 2, there has been a long standing point of contention between fire fighters and the city in regards to workers compensation. In 2021 the city opposed House Bill 2242 brought forward by their own district House State Rep Jared Patterson. In 2023 the FFA and Patterson brought HB 471 and they have been working very hard to get it passed in Austin and it would protect first responders across Texas.
While our local Frisco Fire Fighters Association and State Rep Jared Patterson are working so hard to protect first responders, you can imagine our shock on May 2, 2023 when we learned a 27-year veteran of the Frisco Fire Department felt the need to speak at Citizen Input on how he was recently terminated by the City of Frisco while he was on leave and under medical supervision for PTSD.
Those that wish to watch the City Council Meeting, be sure to watch the end of citizens input for the disgusting smug pre-written response by our new City Manager, Wes Pierson to Assistant Fire Chief Cameron Kraemer’s passionate plea for the Council’s intervention and assistance.
The Frisco Fire Association also spoke on Kraemer’s behalf and on behalf of all first responders that may be suffering from PTSD or any other work-related injuries or illnesses. You can watch the meeting in its entirety here. Citizen Input begins at approximately 54:00 minutes.
In a post of Chief Kraemer’s Facebook page he confirmed that since this meeting, the City has not reached out to him. Then on May 16th Kraemer, along with the FFA President Matt Sapp, and Former Frisco Fire Chief Mark Piland, spoke out again at City Council during Citizen Input. You can watch that meeting in its entirety here. Just go to Citizens Input at the 23:30 minute mark.
We are going to continue to follow Kraemer’s situation and if you want more information please visit the Fire Fighters Association Facebook page. They will be posting updates on Chief Kraemer, House Bill 471 and the City’s opposition to the Bill down in Austin. It has also been interesting following their page for daily updates on the Department’s Staffing issues that the city continues to deny exists.
As we always do every other Tuesday, my wife and I tuned in online to the council meeting on May 16 and as soon as the meeting started I wanted scream like Alanis Morrissette…
Isn’t it ironic? Don’t you think? A little too ironic And yeah, I really do think
Ready for the kicker? May is Mental Health Awareness Month and the city terminated a 27-year employee by email over mental health then Mayor Cheney presents a proclamation to Denton County MHMR for all they do for mental health. Nothing regarding this has sat well with me so my wife and I did find Chief Kraemer’s email and sent him a note to say we support him. We told him we didn’t expect a response we just wanted him to know as citizens we appreciate everything he has done for this city, and we hope for the best for him and his family.
Lastly are my words for Wes Pierson, a man the city hired about a year ago that now sits up high in his lofty thrown next to our City Attorney. I was shocked, stunned and dismayed at the absolute disrespect you displayed and spewed out of that mouth of yours to a man who served our city for 27-years. If my mom were alive she would say wash that disrespect out with a bar of soap. In my 70 years of life, I have never seen anyone as cruel and callous with their words as you were that night. It showed your character, and I am guessing you have no idea how Mr. Kraemer feels since you have never kept a job in the same place for more than 5 to 7 years and the good lord blessed you with perfect mental health. I am sure you are very proud of yourself sir, but you showed me and many other residents something that night. If you can have that much disdain for a 27-year fire fighter of this city, then how do you feel about us the residents who pay taxes here and your salary and the other first responders in this city?
If you live in Denton County and need help please reach out to the Denton County MHMR Center Crisis Line at 800-762-0157 or click on the May Mental Health picture and it will redirect you to their website.
I thought that I’d been hurt before But no one’s ever left me quite this sore Your words cut deeper than a knife Now I need someone to breathe me back to life
You watch me bleed until I can’t breathe Shaking, falling onto my knees
I’ll be needing stitches Tripping over myself Aching, begging you to come help
I went to her to ask for help with an issue my child that was getting nowhere with the school,…
So whatever became of the $17 million dollars that the city council gave the Mayor to beautify a drainage ditch?
At last count, there are 3 different "spa/massage" businesses in the small office park at the northeast corner of John…
I literally just saw this. Yeah, she used to forward everybody’s emails behind their backs.
You're dropping truth bombs! These mom and pop shops are what should be the least of Karen's worries. If they…