Most people wonder what is the point or purpose of the Human Resource department and who are supposed to be advocating for? In simple terms, think of HR as an Agent, think of the City as the Principal, then remember the Agent acts on behalf of the Principal. That means HR is just like the City Attorney in some ways, first and foremost they exist to protect the city from exposure and liability in its management of its workforce.
Little did we know when we published our Day 3: Case 64 & HR Malfeasance that we would get several emails from readers. Some of the emails thanked us for exposing how the Human Resources Department in the City of Frisco operates. Others from new “whistleblowers” who told us about their experience with Human Resources and specifically Lauren Safranek. It left us with one question, is this a superficial issue or how deep does the dirt in HR go?
In Wes Piersons exit interview notes with Jeromy Porter it talks about “job description issues” between Preferred or Required. Wes writes that Porter tells him there was a change to the job description without approval. We have reached out to Jeromy Porter to ask further questions and we hope he responds. When you read the notes you wonder, could this be true? Then when you see the Case 64 Hotline Complaint with very similar complaints and accusations, it starts to validate what Porter said in his exit interview. One is random but two we start to smell something fishy.
We wanted to know, what is the big deal between the two words, Preferred and Required? With a little digging we learned that when working in a city you are extended certain benefits based on the job description. In Frisco, Fire Fighters and Police Officers have additional benefit pay for Certifications & Education. If the job description says Preferred Education, Experience, and Certifications that means they receive additional pay in the following amounts: Certification pay for Intermediate, Advanced, and Master’s Certifications at $50, $80, and $120 per month. Education Pay for Associate, Bachelor, and Master’s Degrees at $50, $100, and $150 per month. However, if the job description says, “Required” then that means there is no additional benefit pay. That simple change of one word can basically affect one’s income from what we discovered. Now it makes sense why Porter and others might be upset, and we are currently looking further into this.
Then we received another email from a new whistleblower within 24 hours of publishing Case 64. It said, I cannot tell you who I am as I do not want to get fired but I suggest you pull the HR files for a few folks who recently let the department in the last few years. It gave us some names, so of course we filed our PIR requests and we are waiting for the city to process those. We are filled with anticipation of what we might find!
Then we got another email of similar complaints in another city department. The insider said reading Case 64 made them realize they are not alone. They said we should file a PIR for a copy of all the complaints called into the Ethics Hotline for the last 3 to 5 years and to be prepared as it may be a shocker! Well, of course we went right away to file a PIR for that, and we are waiting for the city to process it.
The email went on to say Human Resources is corrupt and they don’t follow through investigating the complaints received via the hotline. They are known to look away because of the personal relationships they have with the employees mentioned in the complaints. Also, they said the hotline is compromised because Lauren Safranek is crooked, and she is the one who gets all the complaints so you can easily make things go away and no one will know. Lastly, is stated that HR has falsified records and job descriptions in order to demote or fire employees. Wow, this is now the 3rd complaint of that happening and in different departments.
We also received an email about how the HR Department uses the Nepotism Policy to their advantage when they don’t want to hire someone and then they change it or ignore it for others who are “their friends.” We found this allegation interesting because we have a PIR into the city already about the reason they changed the Nepotism Policy two times already this year. Rumor has it was to hire Fire Chief Lee Glover and the new IT Director.
Then we received a tip through our website about multiple city employees having affairs with each other (and yes it named those involved). Apparently some of those having affairs with their bosses end up getting promotions. While that is a JUICY TIP, it is a bad place for the city to be down the road if a sexual harassment lawsuit were to come up. Well, before we out anyone we will do our work to confirm if these “affairs” are true.
Lastly we learned that many Directors in the city may be abusing their city credit cards with personal purchases. Well, to be honest we are not shocked by this one as you see it on the news every day. However, we will be filing PIRs for records for many of these department heads.
In closing, when you start to hear the same complaint from multiple people we have to believe that something smells like SHIT in Frisco. What we do know is that several of the emails were from current employees and they are tired of the city looking the other way. So, it makes you wonder, why won’t the news cover this? Why has our new City Manager not investigated this? How far does the bad and/or possibly illegal behavior go? How long has this been going on?
What do you think of when you hear the word Human Resources? Are you one of those who thinks HR is your friend, and they are there to help you manage workplace misconduct and other issues? Maybe you fall on the other end of the spectrum and think HR is the hidden devil in the workplace and they are there to protect the company…not you. If you have ever seen the movie Up in The Air then you know Ryan Bingham, played by George Clooney, lives a life of constant travel and is a corporate downsizer. What is that? His job is to look at employees face-to-face and fire them delicately. In one scene he says “Natalie, what is it you think we do here?” Natalie replies, “We prepare the newly unemployed for the emotional and physical hurdles of job hunting while minimizing legal blow-back.” Ryan looks at her and says, “That’s what we’re selling. It’s not what we are doing. We are here to make limbo tolerable, to ferry wounded souls across the river of dread until the point where hope is dimly visible. And then stop the boat, shove them in the water, and make them swim.” Does any of their conversation sound like they are there for the employees, of course not!
After talking with several whistleblowers and reading the exit interview notes we filed a few PIRs, one specifically asked for information on the Job Descriptions and any complaints made regarding them being changed without approval. Interestingly we got back a document titled Case 64 – Hotline Web and it was titled “Falsification of Contracts Reports or Records.” We immediately knew Porter was on to something in his comments to Wes Pierson in the exit interview.
What was Case 64 about to unveil? Well, in the snapshot it says the call come in on 5/29/2023. The report goes on to identify the caller as an employee, who chose to remain anonymous. Under a section called “Case Information” it lists several questions the caller had to answer.
Question One: Please identify the person(s) engaged in this behavior: The caller identified HR Director, Lauren Safranek, HR Department, Lori Rutland, and Assistant Fire Chief, Lee Glover.
Question Two: Do you suspect or know that a supervisor or management is involved? The caller identified Deputy City Manager, Henry Hill.
Question Three: What is the general nature of this matter? The caller said HR Director, Lauren Safranek and Assistant Chief, Lee Glover have repeatedly altered documents to protect their personal job performance measurements and personal initiatives. Example of this include forcing employees to secretly alter job descriptions without notifying employees, deceptively altering policies without staff involvement, requiring employees to falsify signatures, taking actions to deliberately undermine employee grievance / complaint processes, and making slanderous statements of other Supervisors to facilitate personal gain.
Question Four: What do you estimate the monetary value of this matter to be? The caller said anywhere from $250,000 to $499,999 USD.
Question Five: Where did this incident or violation occur? The caller said FD Job Descriptions, FD Reports, Workers Compensation Policies, Termination Letters, Investigation involvement with a conflict of interest.
Question Six: Please provide the specific or approximate time this incident occurred? The caller said 2020 to 2023.
Question Seven: How did you become aware of this violation? The caller states they accidentally found a document or file.
Question Eight: Please identify any persons who have attempted to conceal this problem and the steps they took to conceal it. The caller states City Manager, Wes Pierson, Deputy City Manager, Henry Hill, HR Director Lauren Safranek, Assistant or Fire Chief Lee Glover, and HR Lori Rutland worked together to hide their various actions. It asked for details to which the caller said multiple staff and previous employees have been impacted by these actions and are aware they took place.
If you are anything like us our jaws dropped wide open, we could not believe what we were reading. We had to read it a few times and each time we asked why would an employee take a risk to make these accusations with the possibility they could be identified. This gave a new light to the Porter’s exit interview.
Then we noticed the report section titled “Assignments & Access” and it listed the case assignee(s) as none. Then it reads restricted access and lists Henry Hill. Then it has the case access list which names Hector Quiroga and Jacinta Shanks. It made us wonder what restricted access means. Was Henry Hill the only person with access or the only person restricted so he had no access to the complaint? If restricted access means no access, then why are Lauren Safranek, Lori Rutland, and Lee Glover also listed as well as they are named in the complaint?
There were no case notes, no synopsis, and no outcomes listed. Do you think they even investigated the claims made by the caller? Do you think this should have been reviewed by an independent third party since it involved city management? Remember in our blog about the ethics complaints the city attorney could not investigate as they are paid for by the city, to protect the city. Most of those in upper management have been there awhile and are probably too friendly with each other to be objective. The reality is these are very serious accusations and if true could leave the city open to potential lawsuits and if it happened the city should be firing several people from the top down.
We were determined to go through all the items now in our PIRs and start putting together a timeline from 2020 to 2023 to see what we could uncover. In our next blog we plan to lay out the timeline and our theory supported by evidence of what we believe happened. Our guess, you will be shocked!
Whistleblowers come in many forms. If we had to describe ours we would say they are like Twelve drummers drumming, eleven pipers piping, ten lords a-leaping, nine ladies dancing, eight maids a-milking, seven swans a-swimming, six geese a-laying, five golden rings, four calling birds, three French hens, two turtle doves, and a partridge in a pear tree. Recently one of our six geese-a-laying tipped us off to another high-ranking Frisco FD fire fighter who gave notice to retire.
Jeromy Porter is a 27-year fire service veteran. Most recently he served as Deputy Chief with the Frisco Fire Department. In 1996, Porter joined the Lake Cities Fire Department where he spent most of his years and climbed the rank to Deputy Chief. We asked ourselves why would a man with man years left retire now? Then we saw an announcement in Star Local Media that Jeromy Porter was now the Assistant Fire Chief for The Little Elm Fire Department. That made us ask, why would a man retire then go another city? We wanted to know if he did an exit interview so asked some insiders at city hall who told us yes, he did. We filed a PIR with the city to obtain those records and when we received them, well we were not disappointed.
We received a copy of the City Manager, Wes Pierson’s handwritten notes from the exit interview. At the very top it is dated 9/27 and has his name and initials next to it. Wes writes JP doesn’t want to leave but his relationship with Fire Chief, Lee Glover is unsustainable. Then we note 3 bullet points down the page.
The first point is titled Job Description Issue (preferred vs required). Pierson notes Porter said the job descriptions were changed without approval. On the side Pierson writes When, How and Why and we are guessing those were his internal questions or notes to himself.
We had heard rumors that some shady stuff was happening in HR but we still were perplexed by Porters comments. We went back to some of those who had reached out to us earlier from inside the city to ask more specific questions and the responses were eye opening. It started us on a new quest of digging.
The second point is titled Lee Glover. Pierson writes that for over 9 years Lee Glover has constantly insulted him, belittled him, made jokes on his height. It also goes on to say Glover yelled and cussed at staff and that he would flex. We asked an insider what “Flex” might mean she told us that Glover would Flex like he was going to shove or hit someone to intimidate them. Pierson notes that Porter was concerned about leaving because Glover may retaliate and go after his son who is a 3 Year Firefighter with the City of Frisco.
Are we surprised by Porters claims? No! In a previous blog we told you about the City of Frisco, Fire Department Employee Climate Survey done in the fall of 2011. It noted in the survey that this was the FOURTH one done over the PAST 10 YEARS. Why would a city need to do so many climate surveys? The firefighters felt that unless Chief Mack Borchardt and his entire Senior Staff, which included (drum roll) Lee Glover were replaced with someone from the outside, there was no way to correct the issues. The report said from the top down they ruled with things like a temper, iron fist, and threats. In 2023, a recent survey was done by the Fire Fighters Association and over 200 fire fighters gave Glove a vote of no confidence, so not much has changed since 2011.
The third point only confirmed what we already reported that our new Fire Chief, Lee Glover, has an alcohol problem. Pierson writes 3. Drinking (only while traveling). He writes JP claims that Vetterick, Owen and others felt peer pressure to stay and “close the bar.” Based on the notes we are only assuming that Porter may have told then Fire Chief, Mark Piland about the incident because in Pierson’s notes it reads Piland (response). Then there is a star symbol and a note it last happened at inspection of tiller and names the 3 fire fighters. It is hard to read Pierson’s writing, but it looks like Gilliam, Odum and Dixon.
Here is what we find interesting about Porters exit interview with Pierson and his personal notes. When it comes to point 3, we know of a July 2022 complaint about Lee Glover on a “travel trip” to inspect fire trucks and the names of those involved are different that those written in the exit interview notes. So, it appears when we wrote about Groggy Lee Glovers behavior in a previous blog, we weren’t wrong! It is called a pattern of behavior.
In closing, we believe Jeromy Porter and that he is telling the truth in his comments. He is leaving and has no reason to lie and he left on a professional level. We sent an email to Porter however we have had no reply to our inquiry. What we are curious about is what did the City Manager, Wes Pierson do after this interview. Did he file the notes and act as if these issues don’t possibly exist? Did he start asking questions?
Stay Tuned to learn about Sassy Lauren Safraneks acts of possible Malfeasance!
When you say the 12 days of Christmas people immediately think of the song, but did you know there really is a period called the 12 Days of Christmas? According to vox.com The 12 days of Christmas is the period in Christian theology that marks the span between the birth of Christ and the coming of the Magi, the three wise men. It begins on December 25 and runs through January 6, also known as Three Kings Day. With the holidays around the corner, we thought we would share that little bit of info for fun.
Now we need to get back to ‘The 12 Days of MALFEASANCE!’ The Oxford Dictionary defines malfeasance as wrongdoing, especially by a public official. We dug a little further to see if there was more legal definition and we found the website for Cornell University, Legal Information Institute. Malfeasance is intentional conduct that is wrongful or unlawful, especially by officials or public employees. Regardless of how you define it, the word should not be thrown around loosely as it can easily destroy one’s reputation. We decided to write a song…
On the first day of Christmas
Our “Whistleblower” gave to thee
Notes from a recent FD employee exit interview.
On the second day of Christmas
The exit interview notes gave to thee
A lead that someone in HR forged documents and did not obtain updated new signatures.
On the third day of Christmas
The exit interview notes gave to thee
More tea on Mr. Lee…. Fire Chief, Lee Glover that is.
On the fourth day of Christmas
A PIR gave to thee
Copy of an HR hotline complaint regarding falsification of contracts, reports, or records.
On the fifth day of Christmas
A PIR gave to thee
A copy of the full Mayday Report.
On the sixth day of Christmas
A PIR gave to thee
A reply of no responsive records to our inquiry into a complaint against Fire Chief, Lee Glover
but wait, hold tight …let’s see.
On the seventh day of Christmas
A second filed PIR into the complaint gave to thee
The records we requested after we gave them one more chance to come clean.
On the eighth day of Christmas
The trail of details gave to thee
Malfeasance committed by public employees and officials throughout the city!
If you are a fan of National Lampoon’s Christmas Vacation and Clark Griswold then you know the scene where Clark is holding the envelope sent by his company that he thinks is holding his “Big Bonus” check. He starts to talk about how he is going to use the check to put in an inground pool as soon as the earth thaws out. After a few more words he opens the envelope to find a big shock. It’s not money, it’s an annual membership to the Jelly Club. Clark is shocked and dismayed and in the silence Cousin Eddie bursts out “Clark, it’s the gift that keeps on giving all year.” That is how we feel about the consent agenda in the Tuesday City Council meetings. In our last blog All In The Family, we said if you want to know what is happening in the city just look at the consent agenda. For us, it is the gift that keeps on giving for those who are curious.
Watching last night’s city council meeting we noticed Keating called to remove items 25 and 32 and that was seconded by Brian Livingston. We noticed item 25 which was a Human Resources item several days ago when the agenda was posted. It reads consider and act upon adoption of an Ordinance to approve the new Public Safety Workers Compensation policy and updated Information Security Policy. Many are probably wondering what is so important about it, well we are going to tell you! If you keep up with what is going on in the city the Fire Fighters have been advocating for a better WC policy for several years. They took their fight to the state this year in Austin and with the help of local State Rep Jared Patterson they brought a bill that would give public safety workers true workers compensation coverage. This bill passed both the house and senate with overwhelming support.
We were a little shocked by the cattiness and mean spirit of the memo submitted by Ms. Sassy Lauren Safranek, Director of Human Resources to the city council. She talks about the new public safety workers compensation policy that had to be changed to align with Chapter 177A of the Texas Local Government Code that was recently amended by HB 471. Remember our council likes to tote they support our public safety workers, yet they fought and opposed HB 471 the entire time. In this memo Sassy Safranek states the city will be FORCED to develop a different WC policy – one policy for public safety personnel and the other (the current policy) for all other employees.
Sassy Safranek goes on to call out The Fire Association President, Matt Sapp and his public comments before the city council supporting the city’s policy back in April of 2021. She notes he supported the changes to the policy at the time and that he was active in the process to develop the policy. She said the goal was to develop one policy for all employees. Well, we went back and while he did support the changes he also stated several times in the last two years that it was a step in the right direction but not the total solution. A step in the right direction does not mean he agrees and is content with the 2021 policy, it simply means it is better than what they had before. The city was not happy about the FAA lobbying in Austin for a more comprehensive plan and they have made that clear many times. Does Lauren Safranek honestly think that one policy can cover all employees? Does she honestly believe the WC policy should cover the park guys who have a much less dangerous job mowing parks, and the same policy should cover a police office or fire fighter whose job inherently has more risk and danger?
Sassy Safranek is upset with the new policy. She writes in addition to at least one (1) year of paid leave for an on-the-job injury, HB 471 requires at least one (1) year of light duty while recovering from a temporary disability. One (1) year of paid leave (paid by the City 100%) and one (1) year of light duty, during which the employee will receive their regular wages, provides little incentive for the employee to return to full duty promptly. She notes the 2 significant differences between the new policy and the city’s current policy are 1) one year of paid leave and 2) one year of light duty. She notes that up to another year of paid light duty provides little incentive for the employee to get better and return to full duty promptly.
Ms. Safranek your note about “LITTLE INCENTIVE” is offensive and ridiculous and it is obvious you have no clue what kind of attributes a person has if they choose to go into the profession of being a police officer or a fire fighter. Most of these men and woman have a keen sense of duty and service. Other traits include courage, physical fitness, they like structure and routine, they work well under pressure, they are adaptable to unpredictable environments, they have a compassionate nature, and they thrive off teamwork and collaboration. Those are just a few of the natural instincts these men and woman have. Your comment implies they have no incentive to go back to work, and they are going to milk the system. These are not people who want to sit at home and eat bon bons like you, they don’t achieve a thrill by laying on the couch and binging all the seasons of Suits on Netflix.
Safranek mentions the city has benefited from modified duty work by injured police officers valued at over $300,000 and injured firefighters at over $1.3 million. She says if the city assumes that 10% of the time police officers will decline modified duty and if they assume 25% of the time firefighters will decline modified duty it would cost the city over a $120,000 a year in salary paid while someone is off work. Again, the statement is offensive and ridiculous at its core. It’s not like the City of Frisco doesn’t have the money. We sent numerous people within the city over the last 2 years to Cary, North Carolina, PGA golf events in Tulsa and just last week they galivanted off to Fort Collins, Colorado. Thousands of dollars of taxpayer money used for some to travel all over but we can’t find enough to pay officers or fire fighters hurt on the job. Really? As a taxpayer, I will happily pay for someone’s salary who is injured on the job. If you ask me, based on a conversation Keating had last night at the council meeting I think we can cut back on the unnecessary trips where a planning and zoning board member gets drunk and belligerent and Council Woman Tammy Meinershagen doesn’t need to fly to different cities to play piano and see art, then and post it on her Instagram like she is having a great vacation on the city’s dime.
Ms. Safranek, your bias is showing and how you feel about city employees is starting to show simply by how you wrote this memo. Screw the peasants who risk theirs! Your venom and disdain for public safety workers are more than clear in this memo. So are the cities. As we said at the top of the blog the item was pulled from consent and Councilman Livingston asked for it to be held for further discussion. Maybe in that time, you might want to reconsider the “oh bless your heart” southern slam slightly written into the memo.
We have several concerns about the public works department the department head's relationships with a "certain someone" but we need…
No Kamala is not our Attorney General. As for the posts itself we write about what we can confirm. We…
Kamala is isn’t our Attorney General so we have a chance for fairness. Why is the majority of posts about…
They don’t hire fire fighters because they are too busy giving raises and promotions to other undeserving individuals that should…
Bill is a tool. I never trusted him the moment I met him. Slimeball.