Mack Borchardt began his career in the Fire Service in 1973 as a volunteer firefighter. In 1981, after serving with the McKinney FD, Borchardt became the city administrator in Frisco and the Fire Chief of the Volunteer Frisco FD. In 1987, Mack Borchardt had input on the hiring of the new City Manager, George Purefoy. Shortly after Purefoy became city manager he named Borchardt as Frisco’s first Fire Chief since the fire department had grown from a volunteer force to a department with 150 full time employees. You can imagine the loyalty these two have to each other, as they came up together in this city and worked side by side for years.
In 2011, Borchardt received the 2011 Fire Chief of the Year award from the Texas Fire Chief’s Association. That is why it is a little shocking that in the Fall of 2011 the city did a Climate Survey in the department that came out Jan 6, 2012. The report was not good, and it said in order for the “people issues” to be resolved the department needed to change from a negative, hostile, retaliatory environment to a positive, more supportive one that encourages communication. It said the city must make changes and it started at the top by bringing in new management.
The decision was made that Borchardt had to go, and a new Chief was coming. Borchardt turned in his resignation letter Feb 23, 2012, to his good friend George Purefoy. However, Borchardt was not going anywhere! His buddy and good friend George Purefoy created a position for him at city hall right next to him in the City Managers officer. In his severance agreement it states Borchardt on or before January 1, 2013, will be REASSIGNED by George from Fire Chief to Fire Programs Consultant reporting solely to the City Manager King George or his successor. The job was guaranteed until Feb 15, 2015. It is important to note he is still there today in a six-figure job doing who knows what with a city vehicle. King George his friend and confidant took care of him.
Why is the relationship between King George and Mack Borchardt important? When the city hired Mark Piland as Borchardt’s replacement it rubbed those loyal to Mack Borchardt in the department the wrong way. Folks like Assistant Chief Lee Glover and Barry Dixon in Fire Fleet Management. See their loyalty was always going to be with Mack which Piland did not know at the time, but it really left him a sitting duck.
Why are these relationships important to the Valve Report? Well, we are about to tell you. Snowmageddon 2021 was unforgettable for many Texas residents. Record breaking below freezing temperatures for nine plus days killed more than 200 people and resulted in millions being without power or water for days. In Frisco, starting February 15, the Fire Department responded to 162 calls in 7 hours which is 3 to 4 times more than the average call volume in a 24-hour period. Then came the news that Frisco FD was fighting the Circa Apartment fire that lasted over 36 hours. Over 260 units were affected by the fire, four Frisco Firefighters were transported to local hospitals with minor injuries. The FD had never experienced a fire of this magnitude, then add in record breaking temperatures.
As life started to return to normal the Frisco Fire Department had two parallel reports working in the department. The first was the Mayday Report which was supposed to be a learning tool for the department related to the Circa Fire. The other was a report called the Valve Report and if you are anything like us, you are asking the same question we did. What is a Valve Report? Well, during Snowmageddon several of the fire trucks suffered freeze damage to the valves, piping and pumps on the apparatus vehicles.
In an April 19, 2021, email to Henry Hill, George Purefoy the City Manager writes “I’ve heard that numerous fire trucks suffered freeze damage during the severe winter storm in February. It is my understanding that in the past, lines were emptied of water to protect the valves from freezing and the resulting damage; however, during this most recent event apparently that wasn’t done on the vast majority of the fire engines. I’d like to see a report which details the damage/cost to repair and, if accurate, what procedure(s) will be put in place to help keep this type of damage from occurring again.” Henry Hill replies we will investigate what occurred and get back to you. Then King George replies “It is my understanding that it was extensive and supposedly only one truck was drained as had been the practice in the past.”
To many, this might look like a normal email, but it is not! King George starts by saying I’ve heard…heard from who? Then he says it is his understanding that in the past, lines were emptied, how did he know that? How does he know what was or was not done in the most recent event? How would he know it is extensive and that only one truck was supposedly drained? How did he know the past practice of the department? The answer is Mack Borchardt, who was getting full reports and secret emails from Assistant Chief Lee Glover. No wonder why Assistant Chief Lee Glover was put in charge of the Valve Report for the department.
On April 27, 2021, the first draft of the Valve Report was done, and several insiders told us Piland was not happy because Glover had not talked to anyone in operations before writing it up or sending it out. Piland felt the report needed to be fair and accurate which required feedback from those on the front line at the stations and those within operations, not just Fire Fleet Management, Barry Dixon (a Borchardt loyalist).
We were told from two inside sources Piland asked Assistant Chief, Cameron Kraemer to reach out to the stations and operations and get feedback on the original draft so that both sides would be represented. This report was emailed to Mark Piland on May 5, 2021. In fact, the report mentions the procedure for draining the pumps has been taught and successful for many years and is documented in an internal training bulletin in 2016. It also noted due to the high volume and the constant exposure these apparatuses had to history making extreme freezing temperatures contributed to the damage.
Then through our PIR we found two emails from Lee Glover to Mack Borchardt titled Pump Info. The first was on April 29 and simply says, “Enjoy the read!” Hmm, I wonder what Glover meant by that. Then the second email was on May 17, 2021, and has no message just an attachment titled Department Memo Fire Apparatus Valve Damage 04272021. So, two emails from Assistant Chief Lee Glover to his buddy, the man he considers the CHIEF which only undermines Piland.
Piland then asked Vetterick to take both drafts and merge them into one report so that all sides were represented in the report which created the final version that was emailed to Mark Piland from Deputy Fire Chief, Scott Vetterick on May 18, 2021. Was this report acceptable to King George and his minion Henry Hill, well of course not! That would be too easy.
Fast forward to June 25 King George sends out an email to a few different people asking them for feedback or advice on any changes. The first email was sent to Mack Borchardt and Henry Hill at 10:35 am and the second email was sent to Ron Patterson at 11:10 am. What could he possibly be asking for feedback on, well it is a letter to Chief Piland. Interesting King George goes to his buddies, confidants, and everyone else but the active current Fire Chief himself, Mark Piland.
The email King George sent makes it clear he is not happy with the final memo submitted. Our guess is because it was not written by Borchardt. What does the final draft look like, well we can only guess like the one we attached. The damage was going to cost the city hundreds of thousands of dollars between parts and hours to replace. A few insiders told us Glover did a hastily report that put the blame on the fireman. We asked them why Glover would do that, and we were told to protect Barry Dixon (Borchard/Glover loyalist). According to a fleet expert it was Dixon who wanted steel and brass ball valves which were known to freeze. We were also told Glover sent his report to Borchardt and Purefoy instead of proper channels through the Fire Chief, Mark Piland . Why? Because he did not like that Piland asked him to get more perspective for the report.
Add to that we were told a complaint was filed against Barry Dixon in Fleet Management some time ago for falsifying records and for filing a false complaint on a fire captain. According to several inside sources Dixon was caught red-handed, but Glover came to the rescue to SWEEP, SWEEP, it under the Aladian flying carpet.
In closing, what did we learn from the Valve Report? It was another tool to try and undermine, discredit, and lay blame on Fire Chief, Mark Piland. Other than that, we learned nothing. One thing is clear, Mark Piland had a hard time because he was never going to be given the respect from the Frisco Insiders at city hall. He simply was not Mack Borchardt and from everything coming out it appears there was a concentrated effort to undermine him and disrespect him from HR all the way to the City Manager’s office. A city insider told us Purefoy never wanted Piland or any other Fire Chief there, he wanted Borchardt, but his hands were forced.
The question we have is WHAT DOES MACK BORCHARDT ACTUALLY DO? We know he played Fire Chief behind the scenes of the actual Fire Chief while Piland was there. My guess is he is doing the same with Glover. He was supposed to be over Exide and well that has not gone well. So, what is he making $200K+ dollars a year doing for the city? Now that Glover is Fire Chief do you think he enjoys happy hours with Borchardt? We are betting they do! The good old boy network is very alive and well at city hall. Just look at George Purefoy now, he has opened a consulting firm with Ron Patterson.
Imagine you live in a city where the newly elected female mayor calls a press conference to make an extraordinary announcement regarding a new recruiting policy for the police department. Shortly into her speech she says the police department must accept ALL willing recruits meaning anyone, regardless of colour, gender, height and weight as long as they can attend and pass a 14-week course in the academy. A large number of candidates immediately come forward, sign up, and next thing you know they are standing before the Captain and Lieutenant of the academy. They are greeted by their instructors who say, “My name is Captain Harris! In case you missed it, this is Sergeant Callahan! We are the meanest instructors here. We’ve got you because you are the worst people here. You are “D” Squad; “D” for “dirtbags”. When I say: “Hey, dirtbags!” that means you. You people are going to hate my guts for the rest of your lives. I am going to make you sorry that you ever came here.” The group of misfit recruits work hard and train hard in order to prove themselves capable of carrying the badge. Funny thing is they end up succeeding despite and because of their eccentricities. Well, that is the plot of the very first Police Academy movie in 1984 which grossed $149.8 million worldwide. The series of films would become one of the most popular “police movie” franchises in history grossing another $387 million for the sequels. It was simple slap-stick humor, usually based on simple characterizations and physical attributes of the “underdogs” struggling to prove themselves even though they faced constant opposition from those who ran the academy. My favorite scene of all time is when Hightower gets a driving lesson on how to drive so he can pass the police exam.
Any who, in Dragnet (Part 1) we went over the 27 recommendations from the Three-Year Strategic Staffing Plan for the Frisco PD and now we want to tell you about a few points that my wife and found interesting in the study. First, police calls are rated on a scale of Priority One to Three. Priority 1 calls are crimes in progress and incidents that put citizens at risk. Priority 2 calls are to ensure situations don’t escalate into a more serious incident. Priority 3 & 4 calls are non-critical. In 2019, the city had 595 Priority 1 calls and they expect that number to be over 900 calls in the next 3 years. The average response time in 2019 for a Priority 1 call was 5.25 minutes. Priority 2 calls had an average response time of 6.48 minutes and in 2019 they had 21, 571 calls. In regard to calls, the study said “Frisco PD patrol staffing increases are necessary to increase the capacity of the FPD Patrol Division to absorb the expected increases in calls for service to decrease response times for calls. With these changes, FPD patrol will align with contemporary patrol staffing standards and be able to accommodate modern police service demands.”
Another key point relating to patrol was “ The City of Frisco needs to make steady progress towards the goal of adding 42 patrol officers over the next 3 years. Without additional staffing, the FPD Patrol Division will not be able to absorb the expected increases in calls for service, increase self-initiated activities, or decrease response times without negatively impacting other patrol performance objectives (e.g., immediate availability and patrol visibility).”
Second, the study looked at the Traffic Division which handles hit and run accidents, traffic enforcement and accident investigation. The study said, “As the population of the City of Frisco continues to grow and more visitors come to enjoy its entertainment venues, additional traffic officers are needed.”
Third, when it comes to investigations we learned investigators assigned to the Crimes Against Children Unit was assigned an average of 13.6 new cases per month in 2018, an average of 20.5 new cases per month in 2019, and an average of 25.8 new cases per month in 2020. The number of new cases assigned to Crimes Against Children has substantially increased; almost doubling from 2018 to 2020. I will be curious to see the average number of cases per month once the Universal Kids theme park opens. It is important to point out that the study said there is not a national standard on the number of new cases that should be assigned to an investigator each month. The general standard used by the study is 12 cases per month for violent crimes (which covers crimes against children / persons).
Last, we learned that the Detention Division and the Communications Divisionat the time of the study operated with the minimum staffing level 24/7/365. More shocking was the Training Unit currently pulls their certified TCOLE instructors from their regular responsibilities as a patrol officer, investigator, or other role within the department to provide the in-service training. The study pointed out that with the size of FPD, this is an inefficient process and impacts the staffing levelswithin divisions and units from where the trainers are drawn. If the Training Unit is sufficiently staffed, it can provide all in-service training for FPD personnel.
In a city with a population of 227,426 residents, should we be concerned about staffing levels in two of the most crucial departments in this city? Absolutely we should be concerned about that! In fact, an insider told us that Purefoy didn’t care too much for Chief Piland because at internal meetings he would constantly try to address staffing issues and was quickly shot down by the then city manager. All we hear from top city officials, the mayor and some council members are the slogan “SAFEST CITY” and we that could be true right now, but what about the future? The question everyone should be asking themselves is will we be the safest city 10 years from now. More importantly, why does it seem as if city management at city hall is operating with a reactive management style meaning reacting to problems as they arise vs proactive management which is where we see ahead, anticipate problems, and take steps to prevent the problems from happening? Was the city proactive in taking steps to meet the 27 recommendations in the study over the last 3 years? If not, why?
Frisco is an amazing city and all we want is for it to stay that way. We must ask how is it we have all this money for incentives, developments, TIRZ and public/private partnership opportunities but we can’t find the money to fix staffing issues? Why is it we can find money in the budget for two more Assistant City Managers? If those questions don’t make you stop and think, then maybe this will. Imagine it is 12:30 am and one of our police officers answers the call for a disturbance in a Home Depot parking lot and upon the officer attempting to make contact with the subject, the man produced a gun and opened fire, striking our officer in the chest just outside of his vest. As he lays there he knows he is going to die so he calls out on the radio, “118, tell my family I love them.” Communications responds, “I can’t copy.” The officer responds one final time, “118, tell my family I love them.” That is what happened to Officer Dia in Toledo and there is nothing to say it can’t happen here. What if one of our fire fighters goes into the burning flames of a Frisco home to rescue a child and the next thing you hear is the PASS device sending out distress signals. Those signals mean that a fire fighter is motionless and probably trapped or deceased. The flames at this point are out of control and it is clear we have a firefighter down. Will it take losing one of our own before we before residents wake up and demand more answers? When does the city decide to step up to the plate, be transparent about our staffing levels and do the right thing? Is it too late?
Our question is, would they still both endorse Mayor Cheney today? They didn’t in the recent election so it makes you wonder, why?
Sgt. Joe Friday is a no-nonsense, by the book kind of cop. He can be calm at times and other times he is viewed as a little rigid, cold, and a fast talker. Imagine Sgt. Friday’s dismay when he is partnered with a lively, unscrupulous, irresponsible and foot loose partner named Pep Streebeck. At their first meeting Friday says his new partner “I don’t care what undercover rock you crawled out from, there’s a dress code for detectives in Robbery-Homicide under section 3-605. 10. 20. 22. 24. 26. 50. 70. 80. It specifies a clean shirt, short hair, tie, pressed trousers, sports jacket or suit, and leather shoes, preferably with a high shine on them.” Their first assignment is to investigate Jerry Caesar a criminal who traffics pornographic magazines. Strait-laced Sgt. Friday said to Streebeck, “There are two things that clearly differentiate the human species from animals. One, we use cutlery. Two, we’re capable of controlling our sexual urges. Now, you might be an exception Streebeck, but don’t drag me down into your private Hell.” Their investigation into Ceaser has a connection to a series of random crimes by a P.A.G.A.N., a criminal cult. Friday and Streebeck realize they must go undercover to rescue the Virgin Connie Swail, a woman who is about to be sacrificed. Swail agrees to testify against the leader corrupt Reverend Whirley. Shortly thereafter Friday begins a romance with Virgin Connie Swail which could hinder his police work. Want to know the rest of the story then you need to watch the 1987 hit movie Dragnet that topped the box office.
There is a general theme in most cop movies which is it is important that police departments have the staff and resources needed to protect and serve residents. During the recent 2023 mayoral election, “staffing” of our public safety departments was a topic raised over and over. In fact, Matt Sapp, President of the Frisco Fire Fighters Association stood in front of our city council in January 2023 and asked a simple question, “Will we as a city add firefighters to the budget this year?” You can read more about how our FD falls below the national staffing standard by reading Where There Is Smoke (part 1), and There is Fire (part 2). The city has repeatedly denied our Fire Department is understaffed and very own Mayor, Jeff Cheney, said he is happy with the staffing levels, and the departments have everything they need. At one of the debates Mayoral Candidate Mark Piland mentioned a “police study” the city had done sometime in 2020 / 2021 and how it stated our police department is understaffed. My wife and I looked at each other and said is it possible that both of our public safety departments are currently understaffed?
A PIR was filed for a copy of the study, but we were told it was only available for viewing at city hall because the documents are subject to copyright. That is truly the most ridiculous thing I have ever heard as an excuse. Whether or not something is copyrighted should not matter or be a reason you withhold it from the public. If you go to Barnes and Noble most, if not all, the items in the store are copyrighted by the authors. Shockingly they are on the shelves, available for viewing and for you to buy. In fact, a simple google search of the organization who did the study pulls up several other studies they have done for other nearby local agencies for example Sachse PD. Imagine our SURPRISE to discover most of those studies are available for full view online. Where is the copyright issue? We also found that Collin County Sherriff’s Office contracted a study for a 5-year plan in February 2022 and Murphy Police Department 2020 Racial Profiling Analysis online. Why does Frisco act like they are special or have the right to withhold information? Why would they tell us we have to come in to view the study – what makes it any different than any other study in other cities? What is in the study that the city does not want us to know? No worries, we have the staffing study in full because Shady Shit does not give up that easily.
Who conducted the study? In 2020, Frisco PD with the help of federal grant money contracted with Justice Research Consultants, LLC, and its principal researcher Mr. Fritsch for the development of a three-year strategic staffing study. Fritsch has done studies both nationally and internationally and is considered a leading expert on police staffing, patrol allocation and deployment strategies. He has conducted staffing assessments in several Texas cities including Allen, Prosper, and Richardson. Fritsch also developed a propriety software called Model for the Allocation of Patrol Personnel (MAPP) which is one of the only models in existence today and the only one that has been stringently validated. Lastly, he has taught graduate level research methods for over 20 years at a university and is a published author. He appears to be more than qualified to conduct the study and to produce accurate results.
The study which was done in 2020 pulled most the of the baseline from 2019 due to covid and how that affected certain indicators. It started with interviews with Frisco PD personnel and the research team conducted a comprehensive analysis of several different factors to validate and project patrol staffing needs. The report is structured into six primary sections and the summary had 27 recommendations for staffing improvements which are listed below:
Recommendation #1: Based on the results, it is recommended by the end of FY 24 that 42additional patrol officers be added above the current authorized patrol officer and corporal allocation. Implementation Timeframe of Officers: FY 22 – Add 14 patrol officers, FY 23 – Add 14 patrol officers and FY 24 – Add 14 patrol officers.
Recommendation #2: It is recommended that four new patrol Sergeants should be assigned to serve as supervisors for special shifts. Implementation Timeframe: FY 22 – Add 2 patrol sergeants and FY 23 – Add 2 patrol sergeants.
Recommendation #3: It is recommended that a deployment team of one Sergeant and three officers be added for each of the next three years. Implementation Timeframe: FY 22 – Add 1 sergeant and 3 officers, FY 23 – Add 1 sergeant and 3 officers, FY 24 – Add 1 sergeant and 3 officers.
Recommendation #4: It is recommended that one new Sergeant should be assigned to the Traffic Unit. Implementation Timeframe: FY 22 – Add 1 traffic sergeant.
Recommendation #5: It is recommended that two new traffic officers should be assigned to the Traffic Unit. Based on the needs of the unit, it is expected these additional traffic officers will be deployed in vehicles. Implementation Timeframe: FY 23 – Add 1 traffic officer, FY 24 – Add 1 traffic officer.
Recommendation #6: Add 3 school resource officers to the School Resource Officer Unit. Implementation Timeframe: FY 23 – Add 1 school resource officer and FY 24 – Add 2 school resource officers.
Recommendation #7: Add 2 criminalists to the Crime Scene Unit. Implementation Timeframe: FY 23 – Add 1 criminalist and FY 24 – Add 1 criminalist.
Recommendation #8: Add 1 property & evidence technician to the Property & Evidence Unit. Implementation Timeframe: FY 24 – Add 1 property & evidence technician.
Recommendation #9: Add 2 digital media technicians to the Investigations Division. Implementation Timeframe: FY 22 – Add 2 digital media technicians.
Recommendation #10: Add 3 civilian investigative assistants to the Investigations Division. Implementation Timeframe: FY 23 – Add 2 civilian investigative assistants and FY 24 – Add 1 civilian investigative assistant.
Recommendation #11: Add 1 Office Manager to the Investigations Division. Implementation Timeframe: FY 23 – Add 1 office manager.
Recommendation #12:Within the Crimes Against Children Unit, add 1 internet crimes against children investigator, 1 digital forensic analyst (non-sworn), and 1 crimes against children investigator. Implementation Timeframe: FY 22 – Add 1 internet crimes against children investigator and FY 23 – Add 1 digital forensic analyst (non-sworn) and 1 crimes against children investigator.
Recommendation #13: Add 2 investigators to the Crimes Against Persons Unit. Implementation Timeframe: FY 23 – Add 1 investigator and FY 24 – Add 1 investigator.
Recommendation #14: Add 1 investigator to the Property Crimes Unit to investigate economic/white collar crimes. Implementation Timeframe: FY 24 – Add 1 investigator to investigate economic/white collar crimes.
Recommendation #15: Add 2 Community Service Officers to the Community Services Division. One of the officers should have the primary responsibility of working with businesses while the other officer should primarily work with hotels/motels. Implementation Timeframe: FY 22 – Add 1 Community Service Officer and FY 24 – Add 1 Community Service Officer
Recommendation #16: Add 4 Detention Officers to the Detention Division. One Detention Officer should be assigned to each of the four shifts. Implementation Timeframe: FY 24 – Add 4 Detention Officers
Recommendation #17: Add 2 Records Clerks to the Records Division. One Records Clerk should focus on open record requests while the other Records Clerk should focus on digital media requests. Implementation Timeframe: FY 23 – Add 1 Records Clerk and FY 24 – Add 1 Records Clerk
Recommendation #18: Add 3 Communications Officers to the Communications Division. These officers can be utilized to provide coverage of the new second Frisco PD radio channel which is expected to be operational in FY 22. Implementation Timeframe: FY 23– Add 3 Communications Officers.
Recommendation #19: Add 1 Communications Supervisor to the Communications Division and develop a fourth shift in communications. Implementation Timeframe: FY 23 – Add 1 Communications Supervisor.
Recommendation #20: Add 2 Radio Technicians to the Radio System Division. Implementation Timeframe: FY 22 – Add 2 Radio Technicians.
Recommendation #21: Add 1 Public Service Officer to the Radio System Division to assist with fleet maintenance. Implementation Timeframe: FY 23 – Add 1 Public Service Officer.
Recommendation #22: Add 1 Office Manager to the Radio System Division. Implementation Timeframe: FY 22 – Add 1 Office Manager.
Recommendation #23: Add 1 Deputy Chief of Police to supervise the Services Bureau. Implementation Timeframe: FY 22 – Add 1 Deputy Chief of Police.
Recommendation #24: Add 2 background investigators to the Professional Standards Unit. One of the background investigators can be a non-sworn employee who handles the background investigations for non-sworn applicants. Implementation Timeframe: FY 22 – Add 2 background investigators (one sworn and one non-sworn).
Recommendation #25: Add 3 training officers to the Training Unit. Implementation Timeframe: FY 22 – Add 2 training officers and FY 24 – Add 1 training officer.
Recommendation #26: Add 1 administrative assistant to the Training Unit. Implementation Timeframe: FY 23 – Add 1 administrative assistant.
Recommendation #27: Add 2 intelligence analysts to the Crime Analysis Unit. Implementation Timeframe: FY 23 – Add 1 intelligence analyst and FY 24 – Add 1 intelligence analyst.
Iris Murdoch once said, “We live in a fantasy world, a world of illusion. The great task in life is to find reality.” Every day that I live in Frisco I feel like we live in a fantasy world. The illusion is whatever the city wants to buy or has shoved down our throats. Based on the way the city tried to deny us the staffing report it is clear they did not want us to learn the study had a total of 27…yes 27 recommendations for more staff. Ask yourself, why does the city want to withhold a study that several other cities have published online? The studies recommendations were to be completed by 2023 or 24 so how many of the 27 recommendations has the city followed through on? During the Universal council meetings, it was Chief Shilson who said he has no concerns about what potential crime Universal could or would bring. The city loves to tout here and there Frisco is the SAFEST CITY, but I am wondering if those that determined that would have the same opinion if they read the staffing study and how “UNDERSTAFFED” we are. Why are we understaffed with life-saving personnel? In my opinion our growth rate is out of control. We have a current population of 227,446 residents and we are growing rapidly with more residents moving here every day. We are growing so fast the city can’t keep up with its own infrastructure. As residents we see it every day with traffic, our roadways, parks and more. However, we don’t see behind the red curtains of city hall every day to realize that our growth is happening faster than we can hire and train more police officers and fire fighters. That means we are now being reactive instead of being proactive years ago, which could have helped us avoid the current situation. Secondly, we have city leaders and management who don’t want to slow growth. They refuse to say no to anything development related so as we continue to bring in big events like PGA golf tournaments, the ACM Awards, and don’t forget a theme park all while we are putting at risk our understaffed departments and residents. It begs the question, why is Frisco and our City Manager Wes Pierson hiring two more Assistant City Managers (and what are their salaries) but we are not working towards hiring more life-saving personnel in the Fire Department or Police Department? Instead, we have a new city manager with a GOD complex and a clear disdain for First Responders.
In our next blog we will dive into some interesting points in the study but for now we leave you to ponder a simple question. Now that we are in 2023 how many of the 27 recommendations can the city mark off the list as completed?
With all the drama surrounding the city and the Frisco Fire Department, it makes you wonder what is Cheney thinking? Cheney constantly touts we are the “Safest City” and he holds the Police Department in high esteem, which he has mentioned many times. However, he has not said much about our Fire Department in quite a long time. Looking back at Cheney’s words in 2017 we must ask how is this all sitting with him today? He has been silent on defending our fire fighter first responders and that is not sitting well with me.
Growing up if we saw a fire engine go by my dad would say there goes the fire brigade to save another soul. I remember watching a movie and they said to the new recruits “train as if your life depends on it, because it does.” I thought to myself could I be selfless, courageous, and risk everything? When the bell rings, could I walk through the valley of the shadow of death as Psalms 23:4 says without thinking twice? Truthfully, no I would be one of those to run away as they pass by me to run into what could be the last call of their life.
We ended our last blog with Cheney’s statement, “we have what we need.” If we have what we need then can the Mayor explain why Mr. Sapp who is the President of the Frisco Fighters Association had to speak at citizens input during a council meeting in January 2023 to bring attention of the staffing issue in the fire department.
Sapp’s statement in full from the council meeting is as follows “Mayor and Council, I’m just going to read a statement on behalf of our members. I stand here before you tonight to ask one simple question, this is the third time I’ve asked this question since the public hearing for the FY23 budget in August. Will we as a city add firefighters to this budget year? I’ve asked this question to you, the city manager, and the interim Fire Chief and we have yet to get a clear answer from anyone. I know that the interim Fire Chief has stated he has no plans on asking for staffing they feel we are appropriately staffed. The city manager follows the recommendations of the Fire Chief and we understand that you as a council can’t approve positions that were never asked for. This is not a question of whether we need additional firefighters, simply look around as our skyline is ever changing. There are billions of dollars in property we are tasked to protect. Couple that with the fact that we applied for a safer grant for 15 firefighters this year, which we failed to get. No one can honestly say we don’t need more firefighters. For years now we have raised concerns for what is considered safe staffing standards by the NFPA 1710. I have a recent independent report stating as much. Some will try to devalue the standards set by the NFPA by claiming others around us do not meet that code or because of it being a nonprofit it doesn’t hold weight. Make no mistake this city follows countless NFPA’s for the fire service because they are the national standard by which the United States fire administration sets the bar. Not to mention, we are Frisco, and we provide the best in everything we do. As our City Council, you have created a unique and exceptional environment, we should not only meet the standards but exceed them. Therefore, it’s unfair to compare ourselves to the staffing models of surrounding cities. The FY22 budget states that we would be hiring 9 firefighters a year for the next three years. Although we have a need for increased staffing levels for the current station count, this was said to be in preparation for the future station 10. The majority of this council approved that budget, and this has now been pushed back to the infrastructure regions and therefore, the staffing plan is on hold. This year’s budget for FY23 which was unanimously approved contained 19 police officer positions and added zero firefighters. We understand this was done in anticipation of the safer grant that was applied for, but again, that was denied. Now there’s no plan for this fiscal year. We need action now because it takes over a year to hire firefighters longer for them to get in seats if they had to go to paramedic school. With the progressive growth of this growth of this city this is a huge safety concern. So, I ask again: are we going to add staffing for firefighters this year or are we going to forgo staffing which will negatively impact on our growth as a department and safety of our city for the next half decade. Thank you for your time and your consideration. (Mr. Sapp left the podium)
After the Star Patriot debate the Frisco Fire Fighters Association released a video responding to comments made at the debate by the candidates. The video starts with a message that states they encourage the release of the full Circa Fire report and noted the city has chosen to release selective information regarding the CIRCA Fire and Mayday event, as well as information on former fire chief Mark Piland. Sapp pointed out that it is their job to protect their membership (being the fire fighters) and the residents of Frisco. Sapp then went on to correct several statements made by the mayor:
Mayor Jeff Cheney said we operate with 75 on every shift. Sapp, President of FFA: While at times they may see 75 people employed on an individual shift rarely are they over the minimum staffing number of 62. Regarding staffing, Sapp said the National Fire Protection Association 1710 on staffing is and has been an issue that the FFA raised many times to city management and to the council directly.
Mayor Jeff Cheney said the National Fire Protection Associations Standards (1710) were union supported standards. Sapp said the National Institute of Standards and Technology (NIST) along with the Underwriters Laboratory (UL) did a study on staffing for firefighting almost 12 years ago and the NFPA is a national benchmark for all things fire related. The City of Frisco follows many NFPA standards for things like the self-contained breathing apparatus or for the sprinklers that are inside the building.
Mayor Jeff Cheney alluded to the idea that sprinklers inside a building can take the place of personnel. Sapp said that is simply not true. Sprinklers are designed to allow people time to escape, not to put a fire out.
About workers compensation, Sapp said the city gave employees a worker’s comp plan several years ago and the FFA raised issue with it not being in writing. Together staff, city management and then Fire Chief and Police Chief put it together and made an ordinance. Sapp was very firm when he said, “make no mistake the mayor should not be sitting her touting that the Frisco’s effort to make sure WC protection is a valuable asset for all employees.” He also pointed out the mayor opposed House Bill 2242 in the 87 th legislative session they are also currently opposing House Bill 471 in this session.
Sapp then addressed the April 4, 2023, Council Meeting and the decision to release documents related to a complaint from the CIRCA fire. He noted this is the first time that they know of where the council voted on a PIR request. Sapp said he has asked for countless documents in the past which are either released to him or they go to the attorney general for a ruling. While he applauded their release of the documents, but he noted this was clearly done as a political tactic against Mark Piland. The reason he says this and believes this is because they did not release all the documents and he pointed out the report consists of over 500 pages. One of the issues in the report given by the Consultants is the staffing level. It states our staffing does not meet the national standard and we fall below cities of our same like and density.
The video ended with Sapp saying they will make sure that the misinformation and disinformation does not continue to lead to more normalization of deviance.
The phrase, “where there is smoke, there is fire,” refers to if people are saying or there are signs that something maybe wrong then there is usually a good reason for what they are saying. Many concerns have been raised about our current council and how things within the city are operating and there is probably a reason to be concerned. The city manager, city council and mayor should ask themselves these questions when they go to bed at night. Are we letting down those who serve us every day by not staffing according to the national standards? Are we letting down those who are willing to die for us every day by not supporting a worker’s compensation bill?
As residents, should we be embarrassed that our firefighters must ask for staff support at a city council meeting? Should we be mortified that our mayor at the same meeting responding to any citizen who questioned Universal but after Mr. Sapp spoke “crickets.” Not one member of our council said a word. The answer is YES to both! We are about to build a large hotel near the PGA, open a theme park, add another few thousand houses at the Fields development so should we be concerned that we don’t meet the national standards of NFPA 1710? According to the current council we should not be concerned. I interpret that as until someone dies we will just look the other way. How does the #1 city in America accidentally send a letter to the legislature? Someone should have been fired for that and we should release the report of why and how that happened. Wait, there probably was not an investigation done and that means there is no report. Cheney said word for word at the debate “we have 75 on for every shift.” As Maury would say, the lie detector’s test determined that was a lie! According to what the FFA published that is clearly false. Cheney said it is the city manager’s job to hire and make sure we are meeting expectations in our departments so who should we hold responsible, George Purefoy or Wes Peirson? Lastly, based on the FFA response why did the city not release the entire report and investigation? Why did 4 council members who openly endorsed the mayor for re-election vote on this item? That is clearly a conflict of interest due to the endorsement and relationship between some of these council members. Residents deserve answers to these questions, and they have the right to question those who choose to serve them.
“Let no man’s ghost return to say his training let him down.” – A Firefighter
Imagine it is your first day of work and you arrive at your new office excited to start the day. You have no idea in minutes life is going to change forever but then you hear it, it sounds like an explosion, like a bomb. You open your eyes to see a fireball just passing right beside you. You look around, realize you are trapped, and you stop and think, “I am going to die here today.” You remember praying, “God, I don’t believe you brought me here to die like this.” Then you hear it, the sound of a fire extinguisher and you realize first responders are making their way into the office building. You can’t breathe but know you have to get help, so you reach out through the smoke when you feel a hand on the other side of the smoke. It grabs you and pulls you through the smoke to safety. You quickly “that hand” rescued three people, but you were the only one to survive. This isn’t a story; it is the reality of Sheila Moody who lived through 9/11 at the Pentagon. She learned a plane traveling 530 mph carrying 7000 gallons of fuel crashed into her office and she was one of three to survive out of 46 people in her office.
Now imagine you are at work and just like the rest of America you are glued to the TV watching what is unfolding in New York and DC. The phone rings and you learn as the East Coast Task Force leader for the Federal Urban Search and Rescue System that you are being deployed to the Pentagon. You pack up and head north for a 3-hour drive to D.C. This is what happened to Former Frisco Fire Chief Mark Piland. Now ask yourself, where were you on September 11, 2001? Can you imagine what those first responders saw that day and the days to come? Would you have the guts and emotional stability to do that job? Truthfully I can’t for one moment put myself in the shoes of survivor Sheila Moody or first responders. Men and woman across the country answer the call every day, and in Frisco all they have asked for was more staff and a workers compensation plan with the maximum coverage to protect them. At the last debate, Piland asked a simple question, why would we not want them to have that?
The issue of staffing and workers’ compensation in Frisco goes back many years. At the Star Patriot debate, Piland said the city should support current Texas House Bill 471 which relates to the entitlement to and claims for benefits for certain first responders and other employees related to illness and injury. We thought it was an odd statement because why would the safest city in America, one of the #1 places to live, not have a full coverage workers compensation plan for first responders who answer the call in our city. Also discussed was the NFPA 1710 Safe Staffing Levels for a fire department. Piland said as a city we don’t meet the NFPA 1710 requirement which can potentially put our firefighters and residents in a dangerous position. We are not experts in this field so we had to do a little research to understand the history so we could try to explain it to you. We don’t have a horse in this race, we are not related to anyone who serves as a first responder in Frisco or anywhere else for that matter.
Before we can address the debate issues you need to understand some history. Let’s travel back in time like Marty McFly in our Delorean time machine. Frisco Firefighters have been fighting for years for a full coverage workers comp plan. It appears a written letter dated April 20, 2021, from the city to the state legislators opposed HB 2242 regarding workers compensation for first responders. Mayor Cheney claims the letter was sent by Ben Brezina IN ERROR on May 12 at 11:09 am (even though incorrectly dated earlier) opposing HB 2242 but then a retraction was sent the same day at 11:34 am. The letter had Mayor Jeff Cheney’s electronic signature, yet he claims he never actually saw the letter before it was sent.
That means a letter went to a state agency without first being seen and/or reviewed by several people including the mayor himself. Should we be concerned? Following the unbelievable, absolutely embarrassing so called error the response from the Frisco Fire Fighters Association (FFA) was a letter to Frisco Residents expressing their disappointment that Mayor Cheney, the city and council, attempted to kill house bill 2242 at the State Legislature which would protect first responders across the state. The letter states he did this with no regard for the thousands of police, firefighters and EMS personnel and the families it would protect. It went on to say the mayor has chosen to use his position to help elect a candidate (in reference to Angelia Pelham) that had voluntarily refused to submit a political questionnaire to the FFA. Based on who has endorsed her, and the view expressed toward the FFA they can only assume if elected she would have the same disregard not only for firefighter issues but all First Responders. We also found a letter to one of the fire fighters in the city that had exhausted all their protected leave due to a work-related medical issue. It notified the employees that if their request for accommodation was denied they would have 30-day days to apply for another position in the city or their employment would be terminated.
Question, why would the city ever oppose or stay neutral on a bill for first responders regarding workers compensation? How is a letter sent in error regarding a legislative bill with the mayor’s signature and he does not review that beforehand? Why would we terminate a firefighter for medical leave related to an on-the-job injury/illness, but Ben Brezina can send a letter by ACCIDENT to the State of Texas Legislature and not be fired? Lastly, why was a letter even written in opposition if they never had any intention of taking a position on the bill? The whole think stinks of some Shady Shit and we can understand why Piland took a stance and said the city should endorse the current bill before the State of Texas Legislature it at the debate.
Piland also pointed out that the Frisco Fire Department does not meet the national staffing requirements. He gave an example of mid/high rise building which would national high rise staffing requirement is 43 firefighters, yet Frisco’s response is 25 fire fighters. He also pointed based on a 2000 sq ft home the response should be 17 firefighters and he then asked how many homes in Frisco do you think are under that square footage? Lastly he said most cities have 4-person truck staffing and Frisco only has 3 per truck and typical response times should be 8 min and in some areas of the city we are at 9 minutes.
Cheney said it is the council’s job to hire the city manager and it is the city manager’s job to hire and make sure we are meeting expectations for our departments. Is he saying the reason we are not at full staff is the fault of George Purefoy and Wes Pierson then? He went on to say the city council is aware of what’s going on and that the current interim Chief Glover has done an amazing job. They are in the process of hiring a new fire department chief, but Glover has already raised morale, regained trust and started changing operations. He said it was evident that Glover, Purefoy and Pierson have different philosophies than that of Piland which was evident during his tenure as Fire Chief. Lastly Cheney said the national standards are not specific to any one community. We have had 6 high rise structure fires and the standard calls for 62 firefighters, and we have 75 on for every shift. Lastly Cheney firmly stated “We have what we need.”
In part two we will see, if we have what we need so stay tuned….
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