Mack Borchardt began his career in the Fire Service in 1973 as a volunteer firefighter. In 1981, after serving with the McKinney FD, Borchardt became the city administrator in Frisco and the Fire Chief of the Volunteer Frisco FD. In 1987, Mack Borchardt had input on the hiring of the new City Manager, George Purefoy. Shortly after Purefoy became city manager he named Borchardt as Frisco’s first Fire Chief since the fire department had grown from a volunteer force to a department with 150 full time employees. You can imagine the loyalty these two have to each other, as they came up together in this city and worked side by side for years.
In 2011, Borchardt received the 2011 Fire Chief of the Year award from the Texas Fire Chief’s Association. That is why it is a little shocking that in the Fall of 2011 the city did a Climate Survey in the department that came out Jan 6, 2012. The report was not good, and it said in order for the “people issues” to be resolved the department needed to change from a negative, hostile, retaliatory environment to a positive, more supportive one that encourages communication. It said the city must make changes and it started at the top by bringing in new management.
The decision was made that Borchardt had to go, and a new Chief was coming. Borchardt turned in his resignation letter Feb 23, 2012, to his good friend George Purefoy. However, Borchardt was not going anywhere! His buddy and good friend George Purefoy created a position for him at city hall right next to him in the City Managers officer. In his severance agreement it states Borchardt on or before January 1, 2013, will be REASSIGNED by George from Fire Chief to Fire Programs Consultant reporting solely to the City Manager King George or his successor. The job was guaranteed until Feb 15, 2015. It is important to note he is still there today in a six-figure job doing who knows what with a city vehicle. King George his friend and confidant took care of him.
Why is the relationship between King George and Mack Borchardt important? When the city hired Mark Piland as Borchardt’s replacement it rubbed those loyal to Mack Borchardt in the department the wrong way. Folks like Assistant Chief Lee Glover and Barry Dixon in Fire Fleet Management. See their loyalty was always going to be with Mack which Piland did not know at the time, but it really left him a sitting duck.
Why are these relationships important to the Valve Report? Well, we are about to tell you. Snowmageddon 2021 was unforgettable for many Texas residents. Record breaking below freezing temperatures for nine plus days killed more than 200 people and resulted in millions being without power or water for days. In Frisco, starting February 15, the Fire Department responded to 162 calls in 7 hours which is 3 to 4 times more than the average call volume in a 24-hour period. Then came the news that Frisco FD was fighting the Circa Apartment fire that lasted over 36 hours. Over 260 units were affected by the fire, four Frisco Firefighters were transported to local hospitals with minor injuries. The FD had never experienced a fire of this magnitude, then add in record breaking temperatures.
As life started to return to normal the Frisco Fire Department had two parallel reports working in the department. The first was the Mayday Report which was supposed to be a learning tool for the department related to the Circa Fire. The other was a report called the Valve Report and if you are anything like us, you are asking the same question we did. What is a Valve Report? Well, during Snowmageddon several of the fire trucks suffered freeze damage to the valves, piping and pumps on the apparatus vehicles.
In an April 19, 2021, email to Henry Hill, George Purefoy the City Manager writes “I’ve heard that numerous fire trucks suffered freeze damage during the severe winter storm in February. It is my understanding that in the past, lines were emptied of water to protect the valves from freezing and the resulting damage; however, during this most recent event apparently that wasn’t done on the vast majority of the fire engines. I’d like to see a report which details the damage/cost to repair and, if accurate, what procedure(s) will be put in place to help keep this type of damage from occurring again.” Henry Hill replies we will investigate what occurred and get back to you. Then King George replies “It is my understanding that it was extensive and supposedly only one truck was drained as had been the practice in the past.”
To many, this might look like a normal email, but it is not! King George starts by saying I’ve heard…heard from who? Then he says it is his understanding that in the past, lines were emptied, how did he know that? How does he know what was or was not done in the most recent event? How would he know it is extensive and that only one truck was supposedly drained? How did he know the past practice of the department? The answer is Mack Borchardt, who was getting full reports and secret emails from Assistant Chief Lee Glover. No wonder why Assistant Chief Lee Glover was put in charge of the Valve Report for the department.
On April 27, 2021, the first draft of the Valve Report was done, and several insiders told us Piland was not happy because Glover had not talked to anyone in operations before writing it up or sending it out. Piland felt the report needed to be fair and accurate which required feedback from those on the front line at the stations and those within operations, not just Fire Fleet Management, Barry Dixon (a Borchardt loyalist).
We were told from two inside sources Piland asked Assistant Chief, Cameron Kraemer to reach out to the stations and operations and get feedback on the original draft so that both sides would be represented. This report was emailed to Mark Piland on May 5, 2021. In fact, the report mentions the procedure for draining the pumps has been taught and successful for many years and is documented in an internal training bulletin in 2016. It also noted due to the high volume and the constant exposure these apparatuses had to history making extreme freezing temperatures contributed to the damage.
Then through our PIR we found two emails from Lee Glover to Mack Borchardt titled Pump Info. The first was on April 29 and simply says, “Enjoy the read!” Hmm, I wonder what Glover meant by that. Then the second email was on May 17, 2021, and has no message just an attachment titled Department Memo Fire Apparatus Valve Damage 04272021. So, two emails from Assistant Chief Lee Glover to his buddy, the man he considers the CHIEF which only undermines Piland.
Piland then asked Vetterick to take both drafts and merge them into one report so that all sides were represented in the report which created the final version that was emailed to Mark Piland from Deputy Fire Chief, Scott Vetterick on May 18, 2021. Was this report acceptable to King George and his minion Henry Hill, well of course not! That would be too easy.
Fast forward to June 25 King George sends out an email to a few different people asking them for feedback or advice on any changes. The first email was sent to Mack Borchardt and Henry Hill at 10:35 am and the second email was sent to Ron Patterson at 11:10 am. What could he possibly be asking for feedback on, well it is a letter to Chief Piland. Interesting King George goes to his buddies, confidants, and everyone else but the active current Fire Chief himself, Mark Piland.
The email King George sent makes it clear he is not happy with the final memo submitted. Our guess is because it was not written by Borchardt. What does the final draft look like, well we can only guess like the one we attached. The damage was going to cost the city hundreds of thousands of dollars between parts and hours to replace. A few insiders told us Glover did a hastily report that put the blame on the fireman. We asked them why Glover would do that, and we were told to protect Barry Dixon (Borchard/Glover loyalist). According to a fleet expert it was Dixon who wanted steel and brass ball valves which were known to freeze. We were also told Glover sent his report to Borchardt and Purefoy instead of proper channels through the Fire Chief, Mark Piland . Why? Because he did not like that Piland asked him to get more perspective for the report.
Add to that we were told a complaint was filed against Barry Dixon in Fleet Management some time ago for falsifying records and for filing a false complaint on a fire captain. According to several inside sources Dixon was caught red-handed, but Glover came to the rescue to SWEEP, SWEEP, it under the Aladian flying carpet.
In closing, what did we learn from the Valve Report? It was another tool to try and undermine, discredit, and lay blame on Fire Chief, Mark Piland. Other than that, we learned nothing. One thing is clear, Mark Piland had a hard time because he was never going to be given the respect from the Frisco Insiders at city hall. He simply was not Mack Borchardt and from everything coming out it appears there was a concentrated effort to undermine him and disrespect him from HR all the way to the City Manager’s office. A city insider told us Purefoy never wanted Piland or any other Fire Chief there, he wanted Borchardt, but his hands were forced.
The question we have is WHAT DOES MACK BORCHARDT ACTUALLY DO? We know he played Fire Chief behind the scenes of the actual Fire Chief while Piland was there. My guess is he is doing the same with Glover. He was supposed to be over Exide and well that has not gone well. So, what is he making $200K+ dollars a year doing for the city? Now that Glover is Fire Chief do you think he enjoys happy hours with Borchardt? We are betting they do! The good old boy network is very alive and well at city hall. Just look at George Purefoy now, he has opened a consulting firm with Ron Patterson.
You are probably wondering why we are dropping tidbits each day. Well, that is because each of these items is leading up to our big reveal timeline of corruption. We need you to first understand the different incidents, so it all makes sense when we tie it together with a pretty bow.
Speaking of incidents, remember in Jeromy Porters exit interview notes which Wes Pierson took down he had number 3: Drinking (only while traveling). Well, he is referring to Lee Glover and his desire for the bottle which is a hidden secret that is not so hidden. Now, we had already heard of several Glover “incidents’ from whistleblowers before ever seeing Porters exit interview notes. His notes only added to the confirmation of what we had previously received and been told.
In fact, before we ever knew of Porters exit interview, we had already filed a PIR (Public Information Request) in Oct 2023. It reads “Lee Glover – Complaint regarding behavior being drunk on 2022 Wisconsin Trip. Copy of all emails between city management officials and firefighter officials. Copy of all emails regarding this incident that were sent to or from Henry Hill. Copy of formal complaint made to HR and the city. Copy of complaint or HR documents related to the complaint.” Imagine our surprise when we received a response back on 11/2/23 there were NO RESPONSIVE RECORDS. Do you believe the city, because we didn’t!
We have been playing PIR GATE with the city for a while now, so we knew the reply they provided was a clear LIE. The city was NOT COMPLYING WITH STATE LAW TO RELEASE PIR’S SO WE REFILED IT ON 11/6/23. We started by restating the previous PIR and the response NO RESPONSIVE RECORDS and it said, “The City of Frisco has reviewed its files and has determined there are no documents or emails responsive to Lee Glover regarding the behavior of being drunk on the 2022 Wisconsin Trip.”
Then we laid it out again in the new request and we wrote “To be clear and upfront we have a copy of a city email along with a video of the incident that the city claims to have no responsive records too. So, we wanted to clarify our request to make sure the city understands what we are asking for just in case. Copy of any email, document, or text message that included Henry Hill in regard to a complaint made by a firefighter regarding Lee Glover’s behavior at an event where he appears to be intoxicated in or out of the state of Texas. Copy of an email, incident report, complaint, or any other HR issue regarding or involving Lee Glover made by Jake Owen with then Fire Chief Mark Piland or any of his staff in 2022 or 2023. Copy of any email sent by the Fire Department staff/management that includes Henry Hill, the city manager’s office staff, and/or hr. staff regarding a complaint by Jake Owen that involves or includes Lee Glover in 2022 or 2023. We also learned of another FF leaving so we wanted to see a copy of any interview notes, documents, or emails in regard to or relating to the exit interview by Jeromy Porter and city manager Wes Pierson in 2023 or HR Department Staff.”
On 11/20/23 sitting here I yell out “What in tarnation” and my wife comes in the room saying what, what. For those who don’t know What in Tarnation is like your version of WTF or WTH. I said look and pointed to the screen, and she read out loud, “The City of Frisco has reviewed its files and has located records responsive to your request.” WHAT? IT IS A MIRACLE, A MIRACLE I TELL YOU!
First Response: No Responsive Records! Then only after we told you we already have the proof in a form of an email and a clip of a video that has a drunk Glover in it do we get this WAIT, WE FOUND THE RECORDS! Both requests had the same key words: Lee Glover, Wisconsin Trip, Complaint, and Henry Hill. Wow so we are to believe they just found these records the SECOND TIME AROUND.
You may wonder why is this PIR important and that is because is shows Lee Glover who at the time is the Assistant Chief talking about how he is going to be the new Chief when Piland leaves? However no one knew Piland was leaving, including Piland! So how did Glover know in June 2022 that Piland would be leaving in August 2022? How did Glover know he would become Interim Chief? What collusion was he a part of to be able to know that information?
No! No! No! We caught the city lying and breaking the open records law by not complying with the first request. The Texas Attorney should launch an investigation because we know they have had withheld other PIRs as well. In fact, currently we have a PIR in about a street flood and they have sent it to the Attorney General for review. Why, what is so secretive about a street flood?
We also filed for a copy of any complaint filed against Glover since 1991 when he started with the department, and they sent us back the same one. Do they want us to believe only one complaint has been filed against him? I can tell you we have evidence of others so why didn’t they turn it over when we asked for a copy based on his whole career span? WHAT IS THE CITY HIDING?
On the other hand, the city council on the same night can vote after an executive session to release a portion of a report to hurt a political candidate running against Mayor Jeff Cheney and they won’t fight that request by sending it to the AG. Keep in mind 4 of the 5 council members who voted for its release had already publicly endorsed the current Mayor when they held that vote. You want to tell me that was not a political hit job just like they had done to other previous candidates who ran against the inner circle.
It is clear the city of Frisco is walking a thin line…but it is clear to us the city clearly broke the law by not providing the documents. If they want to hide it they either charge an obscene amount of money like $100, they stall by sending it to the AG, or they just flat out lie they don’t have the records. Either way we proved the city is hiding public records.
We had hoped to publish our timeline but after The Exit Interview and Case 64 we were surprised to receive several emails from insiders wanting to tell us about their situations and offering us more Christmas gifts. So while you sip some egg nog with your family and watch a great holiday movie we are unwrapping some holiday gifts sent to us. After we cross our T and dot our I’s it is our hope we will be back tomorrow to start rolling out our 12 Days of Christmas Special.
The Mayday Report has been a hot topic of conversation for the last year. In fact the Mayor and his council friends used it during the election to smear the reputation of Mark Piland, his opponent. We wondered, what is in the Mayday Report? We requested it several times through PIR’s and the city dragged its feet to respond each time.
We also were curious, how much did the city spend to do this “Investigation?” Remember, this is our tax-payer dollars at work! Well, the answer is $83,196.79! That is the number from the PIR we filed however we are guessing there could be more charges that we have not been told about.
So what did $83,196.79 get us? Well, you can read it for yourself as we are publishing it here. You can find the invoice for the investigation as well as the Full Mayday Report. In fact the first 23 pages are the most important, the rest is just appendix attachments. It’s amazing how many times they say insufficient/no evidence to each of the issues. It is a good thing that it is not a drinking game or we could miss Christmas.
What do you think of when you hear the word Human Resources? Are you one of those who thinks HR is your friend, and they are there to help you manage workplace misconduct and other issues? Maybe you fall on the other end of the spectrum and think HR is the hidden devil in the workplace and they are there to protect the company…not you. If you have ever seen the movie Up in The Air then you know Ryan Bingham, played by George Clooney, lives a life of constant travel and is a corporate downsizer. What is that? His job is to look at employees face-to-face and fire them delicately. In one scene he says “Natalie, what is it you think we do here?” Natalie replies, “We prepare the newly unemployed for the emotional and physical hurdles of job hunting while minimizing legal blow-back.” Ryan looks at her and says, “That’s what we’re selling. It’s not what we are doing. We are here to make limbo tolerable, to ferry wounded souls across the river of dread until the point where hope is dimly visible. And then stop the boat, shove them in the water, and make them swim.” Does any of their conversation sound like they are there for the employees, of course not!
After talking with several whistleblowers and reading the exit interview notes we filed a few PIRs, one specifically asked for information on the Job Descriptions and any complaints made regarding them being changed without approval. Interestingly we got back a document titled Case 64 – Hotline Web and it was titled “Falsification of Contracts Reports or Records.” We immediately knew Porter was on to something in his comments to Wes Pierson in the exit interview.
What was Case 64 about to unveil? Well, in the snapshot it says the call come in on 5/29/2023. The report goes on to identify the caller as an employee, who chose to remain anonymous. Under a section called “Case Information” it lists several questions the caller had to answer.
Question One: Please identify the person(s) engaged in this behavior: The caller identified HR Director, Lauren Safranek, HR Department, Lori Rutland, and Assistant Fire Chief, Lee Glover.
Question Two: Do you suspect or know that a supervisor or management is involved? The caller identified Deputy City Manager, Henry Hill.
Question Three: What is the general nature of this matter? The caller said HR Director, Lauren Safranek and Assistant Chief, Lee Glover have repeatedly altered documents to protect their personal job performance measurements and personal initiatives. Example of this include forcing employees to secretly alter job descriptions without notifying employees, deceptively altering policies without staff involvement, requiring employees to falsify signatures, taking actions to deliberately undermine employee grievance / complaint processes, and making slanderous statements of other Supervisors to facilitate personal gain.
Question Four: What do you estimate the monetary value of this matter to be? The caller said anywhere from $250,000 to $499,999 USD.
Question Five: Where did this incident or violation occur? The caller said FD Job Descriptions, FD Reports, Workers Compensation Policies, Termination Letters, Investigation involvement with a conflict of interest.
Question Six: Please provide the specific or approximate time this incident occurred? The caller said 2020 to 2023.
Question Seven: How did you become aware of this violation? The caller states they accidentally found a document or file.
Question Eight: Please identify any persons who have attempted to conceal this problem and the steps they took to conceal it. The caller states City Manager, Wes Pierson, Deputy City Manager, Henry Hill, HR Director Lauren Safranek, Assistant or Fire Chief Lee Glover, and HR Lori Rutland worked together to hide their various actions. It asked for details to which the caller said multiple staff and previous employees have been impacted by these actions and are aware they took place.
If you are anything like us our jaws dropped wide open, we could not believe what we were reading. We had to read it a few times and each time we asked why would an employee take a risk to make these accusations with the possibility they could be identified. This gave a new light to the Porter’s exit interview.
Then we noticed the report section titled “Assignments & Access” and it listed the case assignee(s) as none. Then it reads restricted access and lists Henry Hill. Then it has the case access list which names Hector Quiroga and Jacinta Shanks. It made us wonder what restricted access means. Was Henry Hill the only person with access or the only person restricted so he had no access to the complaint? If restricted access means no access, then why are Lauren Safranek, Lori Rutland, and Lee Glover also listed as well as they are named in the complaint?
There were no case notes, no synopsis, and no outcomes listed. Do you think they even investigated the claims made by the caller? Do you think this should have been reviewed by an independent third party since it involved city management? Remember in our blog about the ethics complaints the city attorney could not investigate as they are paid for by the city, to protect the city. Most of those in upper management have been there awhile and are probably too friendly with each other to be objective. The reality is these are very serious accusations and if true could leave the city open to potential lawsuits and if it happened the city should be firing several people from the top down.
We were determined to go through all the items now in our PIRs and start putting together a timeline from 2020 to 2023 to see what we could uncover. In our next blog we plan to lay out the timeline and our theory supported by evidence of what we believe happened. Our guess, you will be shocked!
We hope to write about it all soon. Most of the content in question - was from 3rd Party comments…
Shining a light in the dark here to just get this out of the way and moved past—who started the…
Bunch of Nepotism, buddy system promotion. If you ain’t white you ain’t right
Speaking of transparency...what's the deal with the court ruling recently? Have you publicly said who is coming after you (Heit?).…
Big flash light will soon be shining all over you Mr.FC ... Enjoy what's left of your anonymity.