The ticking of time is the invisible heartbeat of our lives and affects every moment of our consciousness. Time and self are in perpetual handshake – for example, a human trapped in a completely dark cave would still be governed by the circadian rhythms of their internal clocks. There are many careers in which “time” is a critical component. Metrologists have technology that is incredibly accurate to measure the passing of minutes, seconds. Surgeons in an operating room live on a time clock and those who take too long could kill someone. Professional surf boarders must be able to catch the perfect wave and football players have to make the play in a certain space of time or face penalties. Various factors are crucial to our construction of the perception of time such as memory, concentration, emotion and the sense we have time is somehow located in space.
When it comes to the job of a firefighter, time plays a critical component. Imagine your house catching fire, flames coming out of the windows and roof line while you hear loud pop and bang sounds from things exploding inside. As you watch the firefighters attack the house fire, you become almost paralyzed, and time comes to a standstill. As you stand there seeing the chaos around you, it begins to feel like an eternity of time. For the firefighter the stress put on their body fighting your house fire can prompt their brain to speed up its internal processing which helps them face life or death situations.
When the process began to search for a new chief, the firefighters quickly realized the city had an agenda and that former Assistant Fire Chief Lee Glover from the “Un-Happy Days” was about to be their new commanding officer and Chief. The Frisco Firefighters Association did a survey and provided it to the City Manager and Council. In Survey Says we told you about that survey and its results. Question 1: Do you want Interim Fire Chief Glover to be the next Fire Chief of the Frisco Fire Department? Survey says … 92.5% said NO. City Manager Wes Pierson and his office, along with City Council, were given the results and they chose to disregard the voice of some 200+ firefighters and make Lee Glover the new Fire Chief.
When we were reading through the “In-Service Meeting” notes it was noted that firefighters believe it is their Chiefs job to fight for them and defend them but instead they feel Glover ignoring the staffing issues and only doing what is being asked of him by City Manager Wes Pierson. They don’t believe their current leader and Chief supports them in any way and the result is they have no voice with city management and city officials. One comment noted, “we are not being heard and it will take one of them dying before Glover or the city take notice of staffing issues.”
Who is responsible for hiring and firing in the city? Mayor Jeff Cheney addressed this issue in the 2023 Mayoral Campaign at the Star Patriots Candidate Forum. The Council hires the City Manager, and it is the city managers responsibility to manage and hire and fire department heads. If something goes wrong, you can bet Cheney will excuse himself from responsibility and put it all on Wes Pierson.
Another comment from the most recent notes reads, “we work under the fear of retaliation and feel we are disciplined for the simplest mistakes.” We feel like we have heard this before – oh yeah, we have in the 2011 Climate Report when Lee Glover was the Assistant Fire Chief. The 2011 Climate report reads “firefighters talk about getting in trouble for small things and being required to write memos on things they done (and re-writing them over and over until the Senior Officer is happy with it).” It goes on to read “they are being threatened with their job, being moved to the day shift, being belittled, yelled and treated like children.” Proof is in the pudding!
The “In-Service Meeting” notes also address promotions and annual evaluations. Officers feel they meet their rankings, do their job, and then they are told they must do more than that to get to move up. Now the promotional process is based on a “taskbook” which is a checklist that shows what a firefighter or officer understands and has been cleared in, to show they are proficient in the job they will be stepping into. It was recommended by one of the committees to implement the taskbook in 2025. The 50+ pages of notes said some complete the taskbook, but others can be prevented from completing it by the Battalion Chiefs which prevent them from testing. One comment was the process was very “subjective” and “some are allowed to test, while and others are not allowed to test for promotions.” We know from talking to several inside sources that just recently a handful of firefighters applied for the LT positions, and they were not allowed to test even though they qualified which matches the statements made by the firefighters at the meeting. We also learned that Fire Chief Lee Glover choose to ignore his committees (another complaint in the notes) and implement the taskbook requirement now and that did not give all the candidates time to complete it before the test.
After reading this, we honestly feel like we are on a Merry-Go-Round that is not so …merry. We pulled up the 2011 Climate Report that reads “firefighters’ perceptions of the hiring and promotion process is that it is manipulated by the Chief and Senior Officers.” It goes on to read “firefighters would like to see a hiring and promotion process established, published and followed that does not allow for manipulation of the data of tests and who is selected.” So basically, what is in the 2011 Climate Report matches the feelings of the 2024 In-Service Meeting Notes and the one common denominator is … Fire Chief Lee Glover!
We think that City Manager – Wes Pierson, Mayor Jeff Cheney, and the City Council suffer from Echolaia, which is the repetition or echoing of words that you hear someone else say. If not Echolaia, then they suffer from insanity which is doing the same thing over and over again and expecting a different result. If they don’t have either of those two medical conditions, well then, they suffer from just simple stupidity. Voltaire noted that the more often a stupidity is repeated, the more it appears to be wisdom.
In a nutshell the council hopes we are “STUPID” and if they just repeat the same thing over and over, we will begin to believe it. They are like Dorothy in the Wizard of OZ clicking together her ruby red slippers but instead of saying there is no place like home they are saying Chief Glover is the best, Chief Glover is the best! Just look at Mayor Jeff Cheney at the Star Patriot forum in 2023 when he was running for re-election. After seeing the FFA Survey showing a vote of NO CONFIDENCE in the new Fire Chief Lee Glover, he went to a candidate forum and directly lied to our faces talking about how great Glover was and how he was already improving things at the fire department. LET THAT SINK IN FRISCO RESIDENTS: MAYOR CHENEY KNOWINGLY LIED DIRECTLY TO VOTERS and thought he would never get caught.
Remember, the entire goal of the city and its leadership at all levels these past two years has been to blame Piland, blame the power grab on the “small portion of firefighters”, and to blame anyone and everyone but themselves. They have LIED…. and in the most recent election for the propositions the Frisco Fire Association even made a video pointing that out.
The only mistake the City of Frisco and Frisco City Council made was thinking people would not get tired of their BS and start to pay attention. That failure is what allowed the Whistleblowers to rise up!
It is election time in Frisco! Different groups and organizations over the next two months will hold candidate forums which are an excellent way to help voters learn more about the candidates on the ballot. It gives Frisco residents a chance to learn more about key issues and allows us to ask hard questions of those who want our vote. The truth is that democracy works best when we “ENGAGE” with it because it fosters important dialogue about the everyday issues that affect our lives.
The first local forum of the season was the Islamic Center of Frisco (ICF) Candidate Forum. The forum was for both City Council races and ISD races. Our kids are grown, and we don’t pay as much attention as we should to the ISD races so this was the first time we got to hear about ISD issues. We couldn’t watch the debate live because of streaming delay issues so my wife and I caught it the next day when it was uploaded to YouTube. There were some moments worth talking about so if you have not watched it, get some popcorn and buckle up!
Each candidate got an opening statement. John Keating, The Statesmen, started by asking who was in charge of the time because he could go on for 10 minutes right now. Sir John, while we know you like to hear yourself, others don’t. Then he said the most dangerous intersection in Frisco is standing between John Keating and a microphone. While I am sure he practiced his opening icebreaker joke at home in front of the mirror while flexing it was not met with laughter by the audience.
John Keating said his job is to be “available to you” and he has done that time and again for the citizens. We would beg to differ, remember that little Universal Kids Park that came before the council from Jan 2023 to March 2023, we do! The night of the vote, Keating cried and said how emotionally impacted he was by P&Z Commissioner Cone’s words that evening. Wait, what, Commissioner Cone’s words? Where was his emotion for the residents who had stood before him pleading to save their neighborhood, and maintain their quality of life? Oh yeah, he went to the beach on vacation and never met with the residents of Cobb Hill. Aruba, Jamaica, ooh I wanna take ya, Bermuda, Bahama, come on pretty mama, Key Largo, Montego Baby, why don’t we go anywhere other than Cobb Hill? AFTER THE VOTE he asked to meet with residents of Cobb Hill in the cul-de-sac to hear from them, but we are curious how it helps to listen to those you serve “AFTER THE VOTE?”
At one point, the city council candidates were asked about the discussion of unionizing our police and fire departments and where they stand on the issue. John’s response to this question is he served 13 years in the military; we are curious about what job he held the other 25+ years. Oh, that’s right he was a househusband. He said these are the men and women who wear our city’s uniform and go into harm’s way every day and unionizing that oh my God just seems awful. Then he turns to John Redmond who is running against Angelia Pelham and says if you are not sure John, if you are that uninformed then you must reach out to someone, call your Fire Chief. Then he said the reason we have all these problems is because the prior Fire Chief didn’t do his job properly and the unions saw that and said the door is open and we can run into Frisco. He said this push is from outside of Texas, this was not an internal ask, and it happened because of the perceived weakness in our fire department left behind by our former Fire Chief. Then he said the new Fire Chief Lee Glover is amazing.
Where do you begin to break his comments down? Again, I thank Keating for his service to our country and I appreciate all Veterans but that still does not exempt him from being called out. Maybe someone who has been a househusband most of his life served as a member of his kid’s PTA and on his HOA board and spent many of his days working out to build his big-boy muscles, might not be the best person to ask about unionization. While I am sure he liked the single PTA Moms, he has never had to be the breadwinner of his family. Our former Fire Chief whom Keating defamed and ridiculed has spent 40+ years in the Fire Department and has an impeccable record (we know because we filed PIRS), Porter who left to go to Little Elm FD has had a lifetime of service, and Cameron Kraemer who they wrongfully fired spent 27+ years in the fire service. That means they have worked and run into harm’s way and risked their lives a lot longer than John Keating has.
Next, Keating went after John Redmon (Angelia Pelham’s opponent) saying if he is concerned call your Fire Chief. We have done that in the past and we have been told we have to file a PIR for such information and then the city sends it to the AG to delay turning over the documents. Yes, they are very TRANSPARENT as a city! To think any citizen could call the Fire Chief and Police Chief for a meeting and they are going to talk to them about the inner workings and issues within their department is just downright ridiculous.
Lastly, he said the reason the Fire Association is doing this is because of “OUTSIDE FORCES” due to a bad former Fire Chief. Didn’t the Fire Association just endorse that former Fire Chief last week over you? We took Keating’s advice and just asked several firefighters why they were doing this and guess what it has nothing to do with their former Fire Chief. The reason given to us over and over for why they went this route for civil service and collective bargaining, is because the city management and city council hired a new Fire Chief even though that candidate (Lee Glover) had a 90% ‘NO VOTE OF CONFIDENCE” by those he would be managing.
Remember in 2011/12 when the climate survey showed the “CULTURE” of the Fire Department was horrible and the only way to fix it was to get rid of the management and start over with a clean slate. The city council at that time forced George Purefoy, our City Manager, to remove Borchardt. George Purefoy turned in his resignation letter threatening to leave if the city forced him to do that. The consolidation made was to retire Borchardt as Chief of the Fire Department, but then George Purefoy hired his best buddy as a “CONSULTANT” for the city and he is on the payroll making over $200K per year, driving a city vehicle and consulting for other cities making money on the side. I am a taxpayer, and I would love to make $200k after being forced out of a job because I was such a bad leader. As for Lee Glover the Assistant Fire Chief at the time he remained in his position under the new Chief Mark Piland. The city kept him even though the 2011/12 study said he was part of the problem.
Then they promoted Glover in 2022/23 right after the Association had just taken a survey showing Lee Glover had a 90% plus “No Vote of Confidence” from the fire department.
This was not an external force, Mr. Keating, the local fire association pulled the trigger because of the city’s constant slap in their face. It is because of Wes Pierson the City Manager, Lee Glover the new Fire Chief, and the City Council that this is happening. Keating considers himself a man of integrity, a veteran, and a champion for others, but the reality is he had no educated answer to the question, no facts to spew, so to deflect the fact that he doesn’t understand the issue, he attacked two other candidates. The last person who should be hanging someone out to dry or judging someone is John Keating who likes to go in the pool with women who are not his wife.
The next question for the candidates was “National and international politics have had an increasing influence on local elections, how do you address issues outside of your authority but are top of mind and concern for residents of this city.” Keating again stands up and talks about his 13 years in the military and how he has seen firsthand the devastation of warfare. He went on to say he could not be more proud of the young people who have come before the council and shared the emotion in such an articulate fashion of what they are experiencing through their loved ones overseas. The young people he is referring to, are those at the meeting to speak out on behalf of Palestinians and want a proclamation to condemn Israel.
He continues that the best peace treaty and proclamation is prayer. And that the Council could issue a proclamation, but it is not like it is a big deal. Then he says he doesn’t want to belittle the proclamation process; however, he just did. In a nutshell, if you got a proclamation from the city, Councilman John Keating thinks IT’S NO BIG DEAL. Pray on that!
The next question was, with all the development recently focused on tourists, what are we doing to prepare for the traffic and what projects coming up are focused on or for residents? Keating pointed out we had 7 million tourists visit Frisco last year and yes there is a little traffic congestion, but he thinks traffic runs pretty smoothly in Frisco.” He also said we used to be reactive to traffic, and today we are proactive to traffic, with over 200 million dollars going into roads. To point out the obvious, Keating has never worked an 8 to 5 job which means he has not had to spend countless years facing rush hour traffic in Frisco. He does not spend over 30 minutes at DNT/Main or DNT/Eldorado trying to get through the lights so in his mind traffic runs smoothly. I am not sure where Keating has been for the last 5 years, but traffic is horrible in every part of this city, and it gets worse every day. In summary, he listed nothing specifically being developed for residents which means the 7 million tourists are more important than the 230,000 residents who call Frisco home and pay taxes here.
Keating was asked, if you are anti-union, why do you ask for the Fire Association’s endorsement every election? Keating quickly responded he does not ask for the endorsement every election and he is not sure where that notion comes from. He said when talks of collective bargaining and civil service began, he stepped away or stepped back from that. He continued; that he still fills out the questionnaires sent out by the association to keep communication open, but he put on there “THAT HE IS NOT SEEKING THEIR ENDORSEMENT.”
We reached out to the Frisco Fire Association to ask for a copy of the questionnaire and a copy of all the candidate’s responses. The email we received back said the board would have to review that request but we did find a copy of one on Facebook that been posted in 2021. We also asked if Keating clearly stated that he was not seeking their endorsement as he stated at the forum. The association’s email stated Mr. Keating “DID NOT PUT ON HIS QUESTIONNAIRE ANYWHERE THAT HE DID NOT WANT TO BE CONSIDERED FOR AN ENDORSEMENT.” We also asked the association if it is clear to candidates that filling out the form is part of the endorsement process. The association responded, “The email to all candidates regarding the questionnaire is very generic. It says hello our time to gather questionnaires for a potential endorsement and to fill out the questionnaire if you want to be considered.”
Another audience question was related to how many years he has served on the council. The terms are typically three years in duration. Keating served on the Frisco City Council Place 4 from 2010 to 2016 for 2 terms or 6 years. After a short break, he ran and was re-elected in 2017 for an open seat that had one year left on the term. Then in 2018, he ran for Place 1 where he has served since 2017 to the present. Keating is now running for his final 3rd term (3 years). That means by the time Keating is done serving he will have been on the council for 16+ years if he is reelected. He noted he will be the longest-serving council member. No wonder Keating does not want to come right out and say how long he has been on council.
It was finally closing time for the forum and Mark Piland called Keating out and said if they were giving out Pinocchio’s Keating would have a basket right in front of him. Keatings face turned red and was hot to trot to respond to his opponent. He stood up buttoned his jacket, huffed and puffed, and said “You were fired as the former Fire Chief. Two independent investigations, not by the city council, not done by the fire department. This man cannot be trusted, he does nothing but lie, and blame others as you’ve seen him demonstrate tonight. It is absurd and I am going to move past that and say my record speaks for itself.” He talked again about his military time, his 7 years on the PTA and time on the HOA board, and 16 years on council and that politicians don’t last, leaders do. Men and women of their word last, people who lie, cheat, steal, and blame others don’t last.”
We sent a PIR to the Fire Association and asked if they believed Mark Piland, the former Fire Chief, was fired. We also asked if they felt the investigations mentioned by Keating were “Independent’ and fair. Per the email we received, from a representative for the association, “No, I do not believe Piland was fired. I believe clearly he RETIRED.” As for the investigations, the representative for the association said, “I believe the investigation into the Mayday report was independent. I do however they took liberties and investigated many things that were not involved in the complaint. As for the second investigation, I would not call it an investigation, when you only talk to one party and not the person that’s the source of the investigation. In this case Piland!”
As for the “Two Independent Investigations” Keating mentioned, it was the head of HR Lauren Safranek who oversaw those. The same head of HR changed the FD job descriptions and failed to have the department head; Chief Mark Piland sign off on the changes. Instead hoping no one would notice she used his previous 2017 signature on the document. She didn’t expect a firefighter to ask questions which brought to light her and her department’s forgery. To hide her fraud, she used the investigation to find something about the current Fire Chief at the time to use it to fire him or make him retire. However, after she spent over $100k of taxpayer money to fund a false investigation she didn’t like the results too much. If you want to learn more about the whole cover up just read our blog Day 12: Tangled Web of Lies.
Mr. Keating let’s talk about your record. Yes, you served in our military, and we are all grateful for your service to our country. In the same way, we are grateful that Mr. Piland has spent 40+ years serving as a first responder. Your website says Promises Made, Promises Kept, but have you? In an email we received from a pet advocate, you stated if an animal shelter made it to the bond by the citizen’s bond committee, then you would support the residents having an opportunity to vote for it. However, that night you agreed in lockstep with your 4 other council members to remove the animal shelter from the bond. Promise Broken!
Then in 2021, you filled out the questionnaire for the firefighter’s endorsement, which we wrote about in our blog Jammed-Up John Keating, and you said you supported more staff (4 men trucks). You wrote Frisco is growing and we need to plan accordingly. You wrote we must budget for a new 14-day pay cycle, benefits, Fire Station 10, and personnel and equipment. Since being elected in 2021, you have not supported any of the items you wrote about and promised on the questionnaire. You signed your name to this document and turned your back on the first responders you said you supported. You are part of the reason the fire association today is going for collective bargaining and civil service. Promise Broken!
You have a total disregard for rules such as using the City of Frisco logo while campaigning. Do you believe the LEADERS OF ONE OF THE FASTEST GROWING CITIES IN AMERICA (in your own words) should post a picture of himself implying he is naked and holding a sign that reads “Get Naked!” Your judgment on that one sir, was way off for this conservative.
Before you stand at your pulpit and shout, “People who lie, cheat, steal, and blame others don’t last,” you might want to look in the mirror. You lied and cheated on your wife in the most public way possible, at the forum you blamed Redman for being ill-informed. You lied and said Piland was fired when even the city website says he retired. You lied about writing on the 2024 Fire Association questionnaire that you were not seeking their endorsement. You had total disregard for a whole neighborhood concerned about their homes due to a new theme park and felt your time was better spent on a beach somewhere. You continually blamed Piland at the forum when you didn’t have an answer for something to deflect your shortcomings.
Mr. Keating, you were right about one thing, it is time for a leader, and YOU ARE NOT IT!
Mack Borchardt began his career in the Fire Service in 1973 as a volunteer firefighter. In 1981, after serving with the McKinney FD, Borchardt became the city administrator in Frisco and the Fire Chief of the Volunteer Frisco FD. In 1987, Mack Borchardt had input on the hiring of the new City Manager, George Purefoy. Shortly after Purefoy became city manager he named Borchardt as Frisco’s first Fire Chief since the fire department had grown from a volunteer force to a department with 150 full time employees. You can imagine the loyalty these two have to each other, as they came up together in this city and worked side by side for years.
In 2011, Borchardt received the 2011 Fire Chief of the Year award from the Texas Fire Chief’s Association. That is why it is a little shocking that in the Fall of 2011 the city did a Climate Survey in the department that came out Jan 6, 2012. The report was not good, and it said in order for the “people issues” to be resolved the department needed to change from a negative, hostile, retaliatory environment to a positive, more supportive one that encourages communication. It said the city must make changes and it started at the top by bringing in new management.
The decision was made that Borchardt had to go, and a new Chief was coming. Borchardt turned in his resignation letter Feb 23, 2012, to his good friend George Purefoy. However, Borchardt was not going anywhere! His buddy and good friend George Purefoy created a position for him at city hall right next to him in the City Managers officer. In his severance agreement it states Borchardt on or before January 1, 2013, will be REASSIGNED by George from Fire Chief to Fire Programs Consultant reporting solely to the City Manager King George or his successor. The job was guaranteed until Feb 15, 2015. It is important to note he is still there today in a six-figure job doing who knows what with a city vehicle. King George his friend and confidant took care of him.
Why is the relationship between King George and Mack Borchardt important? When the city hired Mark Piland as Borchardt’s replacement it rubbed those loyal to Mack Borchardt in the department the wrong way. Folks like Assistant Chief Lee Glover and Barry Dixon in Fire Fleet Management. See their loyalty was always going to be with Mack which Piland did not know at the time, but it really left him a sitting duck.
Why are these relationships important to the Valve Report? Well, we are about to tell you. Snowmageddon 2021 was unforgettable for many Texas residents. Record breaking below freezing temperatures for nine plus days killed more than 200 people and resulted in millions being without power or water for days. In Frisco, starting February 15, the Fire Department responded to 162 calls in 7 hours which is 3 to 4 times more than the average call volume in a 24-hour period. Then came the news that Frisco FD was fighting the Circa Apartment fire that lasted over 36 hours. Over 260 units were affected by the fire, four Frisco Firefighters were transported to local hospitals with minor injuries. The FD had never experienced a fire of this magnitude, then add in record breaking temperatures.
As life started to return to normal the Frisco Fire Department had two parallel reports working in the department. The first was the Mayday Report which was supposed to be a learning tool for the department related to the Circa Fire. The other was a report called the Valve Report and if you are anything like us, you are asking the same question we did. What is a Valve Report? Well, during Snowmageddon several of the fire trucks suffered freeze damage to the valves, piping and pumps on the apparatus vehicles.
In an April 19, 2021, email to Henry Hill, George Purefoy the City Manager writes “I’ve heard that numerous fire trucks suffered freeze damage during the severe winter storm in February. It is my understanding that in the past, lines were emptied of water to protect the valves from freezing and the resulting damage; however, during this most recent event apparently that wasn’t done on the vast majority of the fire engines. I’d like to see a report which details the damage/cost to repair and, if accurate, what procedure(s) will be put in place to help keep this type of damage from occurring again.” Henry Hill replies we will investigate what occurred and get back to you. Then King George replies “It is my understanding that it was extensive and supposedly only one truck was drained as had been the practice in the past.”
To many, this might look like a normal email, but it is not! King George starts by saying I’ve heard…heard from who? Then he says it is his understanding that in the past, lines were emptied, how did he know that? How does he know what was or was not done in the most recent event? How would he know it is extensive and that only one truck was supposedly drained? How did he know the past practice of the department? The answer is Mack Borchardt, who was getting full reports and secret emails from Assistant Chief Lee Glover. No wonder why Assistant Chief Lee Glover was put in charge of the Valve Report for the department.
On April 27, 2021, the first draft of the Valve Report was done, and several insiders told us Piland was not happy because Glover had not talked to anyone in operations before writing it up or sending it out. Piland felt the report needed to be fair and accurate which required feedback from those on the front line at the stations and those within operations, not just Fire Fleet Management, Barry Dixon (a Borchardt loyalist).
We were told from two inside sources Piland asked Assistant Chief, Cameron Kraemer to reach out to the stations and operations and get feedback on the original draft so that both sides would be represented. This report was emailed to Mark Piland on May 5, 2021. In fact, the report mentions the procedure for draining the pumps has been taught and successful for many years and is documented in an internal training bulletin in 2016. It also noted due to the high volume and the constant exposure these apparatuses had to history making extreme freezing temperatures contributed to the damage.
Then through our PIR we found two emails from Lee Glover to Mack Borchardt titled Pump Info. The first was on April 29 and simply says, “Enjoy the read!” Hmm, I wonder what Glover meant by that. Then the second email was on May 17, 2021, and has no message just an attachment titled Department Memo Fire Apparatus Valve Damage 04272021. So, two emails from Assistant Chief Lee Glover to his buddy, the man he considers the CHIEF which only undermines Piland.
Piland then asked Vetterick to take both drafts and merge them into one report so that all sides were represented in the report which created the final version that was emailed to Mark Piland from Deputy Fire Chief, Scott Vetterick on May 18, 2021. Was this report acceptable to King George and his minion Henry Hill, well of course not! That would be too easy.
Fast forward to June 25 King George sends out an email to a few different people asking them for feedback or advice on any changes. The first email was sent to Mack Borchardt and Henry Hill at 10:35 am and the second email was sent to Ron Patterson at 11:10 am. What could he possibly be asking for feedback on, well it is a letter to Chief Piland. Interesting King George goes to his buddies, confidants, and everyone else but the active current Fire Chief himself, Mark Piland.
The email King George sent makes it clear he is not happy with the final memo submitted. Our guess is because it was not written by Borchardt. What does the final draft look like, well we can only guess like the one we attached. The damage was going to cost the city hundreds of thousands of dollars between parts and hours to replace. A few insiders told us Glover did a hastily report that put the blame on the fireman. We asked them why Glover would do that, and we were told to protect Barry Dixon (Borchard/Glover loyalist). According to a fleet expert it was Dixon who wanted steel and brass ball valves which were known to freeze. We were also told Glover sent his report to Borchardt and Purefoy instead of proper channels through the Fire Chief, Mark Piland . Why? Because he did not like that Piland asked him to get more perspective for the report.
Add to that we were told a complaint was filed against Barry Dixon in Fleet Management some time ago for falsifying records and for filing a false complaint on a fire captain. According to several inside sources Dixon was caught red-handed, but Glover came to the rescue to SWEEP, SWEEP, it under the Aladian flying carpet.
In closing, what did we learn from the Valve Report? It was another tool to try and undermine, discredit, and lay blame on Fire Chief, Mark Piland. Other than that, we learned nothing. One thing is clear, Mark Piland had a hard time because he was never going to be given the respect from the Frisco Insiders at city hall. He simply was not Mack Borchardt and from everything coming out it appears there was a concentrated effort to undermine him and disrespect him from HR all the way to the City Manager’s office. A city insider told us Purefoy never wanted Piland or any other Fire Chief there, he wanted Borchardt, but his hands were forced.
The question we have is WHAT DOES MACK BORCHARDT ACTUALLY DO? We know he played Fire Chief behind the scenes of the actual Fire Chief while Piland was there. My guess is he is doing the same with Glover. He was supposed to be over Exide and well that has not gone well. So, what is he making $200K+ dollars a year doing for the city? Now that Glover is Fire Chief do you think he enjoys happy hours with Borchardt? We are betting they do! The good old boy network is very alive and well at city hall. Just look at George Purefoy now, he has opened a consulting firm with Ron Patterson.
Humpty Dumpty sat on a wall. Humpty Dumpty had a great fall. All the king’s horses and all the king’s men, Couldn’t put Humpty together again.
We were curious why in 2023 the City of Frisco was trying to go back to a broken system in place back in 2011/12 after several years of positive change. Maybe because that is “The Frisco Way.” Many times, we have heard council members and city leadership refer to “The Frisco Way” and we have always been curious what is it? Well, it is a mindset that only Frisco leaders and city management know what is best for the city and the citizens living in it. It is a mindset that the City of Frisco is the only city who could possibly do things the right way and every other city is second fiddle. It is the mindset that we do things the way we have always done it and someone should not question that. It is also the institution of the good ole boy network, scratch my back and I’ll scratch yours.
Let’s pretend it is 2011 and that Humpty Dumpty is Mack Borchardt, Chief of the Frisco Fire Department, sitting lofty up on that wall. Next to him perched high up is his team which includes his buddy Lee Glover, Assistant Fire Chief and Paul Siebert, Assistant Fire Chief, 3 Battalion Chiefs Shannon Britton, Shawn Eft and Paul Farrow and Division Chief Cameron Kraemer.
Then the wind blows and causes a great fall which refers to the 2011 Employee Climate Survey. What we found interesting was it basically said the culture that management created was horrific. Our first responders went to work every day risking their lives in an environment with terrible morale and worried about their job security. At the time 76.3% said they would leave the department if they could and the report noted the city can only correct it by making DRASTIC CHANGES. What would the city do?
All the king’s horses and king’s men refer to the King of Frisco, Geroge Purefoy, the City Manager and his “people” who had to find a solution since it was clear the Fire Chief could no longer be Chief. Chief Borchardt wrote a letter to Purefoy dated 2/23/2012 stating in accordance with the terms and conditions of the Retirement Severance Agreement and Release he was submitting his resignation for retirement effective February 2015. All the King’s Men, aka The Good Ole Boy Network or The Frisco Way” had to figure out how to put Borchardt together, just in a different way.
One would think after the negative survey results regarding his leadership that Borchardt would be terminated or forced into retirement. Hail Ye, Hail Ye, King George to the rescue! After Borchardt retires, he is REASSIGNEDto a newly created position as the Fire Programs Consultant which reports solely to King George himself until he is set to retire in 2015. Why would you reassign someone that you are forcing to retire? A city insider that works at city hall told us that when the decision was made to remove Borchardt as Fire Chief, King George threatened to quit and submitted his written resignation which is why the city “reassigned” Borchardt to King Purefoy.
So why the loyalty between King George Purefoy and Mack Borchardt? Well, what many don’t know is that back in day Mack Borchardt was the city administrator and he is the one that hired King George Purefoy as the first city manager. Then George Purefoy acting as the new city manager hired Mack Borchardt as the cities first paid Fire Chief. Funny thing is Mack Borchardt is still with the city in 2023, in the same consultant position making big bucks and assigned a city vehicle. A PIR was placed for Mack Borchardts employee records which we are still waiting on.
After reading Mack Borchardt Agreement & Release we had many questions. Under the “Release By Borchardt” it says that Mack releases, acquits and discharges Frisco from any and all past or present claims relating to #3. All Allegations ever made or that might have been made by Borchardt against Frisco regarding his employment – well that sounds interesting. In another section it says Borchardt does not admit to any unlawful or discriminatory conduct or any other wrongdoing – well that sounds interesting too. Then the agreement appears to turn into an employment contract for his new position and lists some very specific reasons that he maybe be terminated for such as a conviction for any felony involving moral turpitude, drunkenness, or excessive use of alcoholic beverages, being under the influence on city property or city sponsored activities and fabrication or falsification of city records. The whole thing reminds me of the questions we asked in our Survey Says blog.
The city began its search for a new fire chief and in March of 2013 after a 3-month search the city announced the hiring of Mark Piland. Todd Renshaw, the city’s director of public safety, told a local newspaper Frisco Enterprise, “Chief Piland a very affable, very personable individual. He’s highly educated and has a great deal of experience, which are obviously big pluses,” he said. “He has a strong sense of command and will be a tremendous asset for the Frisco Fire Department going forward.”
According to insiders in the FD, Piland came up with some good ideas to change the department the first being to listen to the organization. Piland implemented In Service Training programs 2x a year for the Officers and Companies. Fire fighters also tell us he had an academy for those FF hoping to move up the ladder over their career. Piland also focused on The Squad Program which responds to almost all calls so they could have enhanced ongoing training to meet state and national standards. Piland also moved the FD away from the quint model based on the FF feedback. Their department centered more on the single engine / pumper truck with a goal to add a 4th ladder truck. He said with 70% of the calls being EMS, the Quints which are rather large and bulky, were slower and more difficult to turn and get down Frisco’s narrow streets. Piland quickly met resistance from King George himself. Imagine going to work in a new city where the City Manager who is your direct boss, is sitting next to his 25+ year buddy (the former Fire Chief that you replaced) at city hall.
In fact, today as the fire fighters fight for collective bargaining so they can have a seat at the table, the city said they oppose it because they already have a seat at the table because more than 200 seats are filled by Fire Department employees on 16 different committees/groups. Examples of these committees/groups are Engine / Truck / Rescue Focus Groups, Promotional Process Review Group, Peer Support Group, Peer Fitness Trainer, Health & Safety Focus Group, and the Driver / Operator Focus Group. What we find interesting is that these groups were created during Piland’s time as Fire Chief based on feedback from the organization. Insiders say over the years tension grew as he was challenged and questioned by city leaders about every change he tried to make because it didn’t fit “The Frisco Way!” Mark Piland retired shortly after applying for the City Managers position (as did many other candidates) and after several differences of opinion with city management on how the department should be run. The question we have, did the city really want change in the department, or where they happy and want to go back to the old “The Frisco Way?”
With the search on for a new Fire Chief, Assistant Fire Chief Lee Glover was named Interim Fire Chief. City Manager Wes Pierson said in a statement. “Public safety is a top priority for me and our City Council. I intend to be deliberate in the search for Frisco’s next fire chief to make sure we find the right person to lead our department to the next level of service, building upon the city’s reputation for excellence.” The city hired a firm to do a national search but one of the requirements was they had to have Texas Certification. Why did we waste time, taxpayer dollars, and resources doing a national search when most likely someone in another state would not have Texas Certification? Five Texas finalists were announced, and Interim FC Lee Glover made the list. It was surprising because he was Borchardt’s #2 and was listed as a part of the problem in the 2011/12 Employee Climate Survey. The association immediately responded by doing a survey in which 220 out of 233 firefighters responded. It was not a surprise that 92.5% of the association did not want Glover as the next Fire Chief. The survey also said 91.4% do not believe Glover has improved morale or regained any trust during his time as Interim Chief. The association made city management and city councils aware of the survey results. It is clear the department does not trust, nor did they want to go back to Borchardt /Glover regime.
No one was shocked in June of 2023 when Wes Pierson, City Manager announced he is promoting Lee Glover to Frisco Fire Chief. Since September of last year, Chief Glover has served as Interim Fire Chief. “Lee’s combination of experience, knowledge, and leadership was the best fit for the department,” said Wes Pierson, City Manager. “I believe Lee is deeply committed to the success of Team Frisco and will work hard to serve our community and members of FFD.” Pierson probably never read the Employee Climate Survey which says, “ There is considerable animosity regarding the Chief.” It also says most believe things won’t change in this department unless the Chief and the entire Senior Staff are replaced. Glover was #2 on that Senior Staff for years.
When the announcement was made I thought to myself about what J.K. Rowling wrote in Harry Potter and the Chamber of Secrets, “Honestly, if you were any slower, you’d be going backward.” Wes Pierson is slow or just stupid and that is evident in his backward ridiculous decision which is the reason the Fire Department is now fighting for Civil Service and Collective Bargaining. Now many will say Lee Glover has changed and does not have that “mentality” anymore but he does and the proof is in the survey and an article in the Frisco Enterprise where he announced his first 100-day priorities. Glover said the department will continue to build on what the city has today and went on to say, “We’re going to continue to do what we’ve been doing since the day I walked in this fire department.” Wait, did he just admit that he wants to do what he has always done, well that makes sense because it is “The Frisco Way” which is why they hired them.
The question citizens should be asking, why hire someone that clearly the fire firefighters did not support back in 2011/2012 and still do not today?
Read Borchardts Retirement Severance Agreement and Release click here
Read the Entire FD Employee Climate Report from 2011/2012 click here
Reach The FD Climate Survey Action plan click here
Thirty-four years ago, a car drove into town carrying a man named George Purefoy. When he arrived in Frisco, the population was around 5000 and it had one red blinking traffic signal at the corner of Preston and Main Street. Purefoy was named Frisco’s first City Manager. At the time he took over the helm, the city was essentially broke, which lead to some budget cuts and staff reductions. In many articles, he said employees referred to him as the “hatchet man.”
One of the most important goals for George Purefoy was to build a strong foundation in the city so it too had an opportunity to grow and compete with cities like Plano. He strongly believed he had to find the “right professionals” to head the various departments in the city. As a leader, he felt it was incumbent upon himself to set the tone and be the example of what a professional city manager should be. Purefoy had a vision for the city that included growth, potential, and future developments.
One of the first “big” projects to hit Frisco was Stonebriar Mall in 2000. Frisco had to compete in the bidding process against Plano to win the Stonebriar development. Purefoy knew that was not going to be an easy fight. He also knew what kind of economic engine it would be for the future city. Purefoy believed sports, tourism, and private-public partnerships would be what sets Frisco apart from surrounding cities. He was right and, just around the corner were future landmark developments that would forever change the landscape of Frisco.
When Purefoy announced his retirement in 2021, it was important to him and many others that the new city manager continued the “strategic vision” for the city. Ask anyone walking down the streets to heavy hitters in the city about the Legend George Purefoy, and you’ll hear he was a salt of the earth, behind-the-scenes guy. He had a reputation for being kind, soft-spoken, trustworthy, creative, and with integrity, and most of all, he was dedicated to getting projects done.
The reason it is important to tell you about George Purefoy is that he was the mastermind that set the tone for this city, its employees, and the citizens. Mayors and council members would come and go over the years, but Purefoy was here for the long run and had the biggest impact on the city over time. No one is willing to question his motives and intentions.
It just makes us wonder if he knew some of the shady sh*t that was happening around him here?
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