Every country has different traditions when it comes to celebrating New Years. I remember as a kid when I spent some time in Denmark with my family they would go door to door and smash plates on doorsteps of friends and family. The more shards there are in front of your home the luckier and more well liked were. One year we celebrated New Years in the Philippines and there everyone just wears Polka dots because they believe it increases their chances of good luck. Our tradition in the winery, you keep the windows and doors open on the front and back of your home. The idea was you welcome the new year in and in turn blow out the old year, so you have a clean slate so to speak.
What does 2024 bring for the Whistleblower Family? We will continue to work on the leads sent to us by our followers, file more PIR’s, and work to uncover the happenings behind the scenes at city hall. The one thing from 2023 that we are perplexed by is why the city chose to fight so hard to keep certain things a secret and what they were willing to release.
For example, Nepotism, yes that is right, Nepotism. Ask yourself, why would a city fight so hard to keep documents from the public related to the Nepotism Policy. The policy is published on the city website for anyone to see. Any changes to the policy must go before the council and are listed in the Agenda and Minutes. That is why we were surprised and perplexed they sent our PIR request to the Attorney General who issued a response on December 15 and the city notified us on December 29th.
We asked for communications between city officials pertaining to changes of the Nepotism policy. We wanted to understand why they were changing it, who they were changing it for, and how it would impact the city. However, the city asserted attorney-client privilege that was made for the purpose of facilitating the rendition of professional legal services to the city and the communications have remained confidential. They also submitted that the documents consist of advice, opinions and recommendations of city employees and officials regarding policymaking matters of the city. The attorney general agreed the city could withhold it.
We know from an March 8th email they had already made up their mind to hire Interim Fire Chief Lee Glover but to do so they had to change the policy in April 2023. So why then did they host a meet the candidate night in May 2023? The decision was final, they had no intention to hire any of those candidates. It was for POMP & CIRCUMSTANCE, so it appeared they were doing their due diligence.
Then we know they changed the policy again just a month or so later to hire the IT Director whose husband works in the Frisco Police Department. Our issue is that the same policy was used in the past and recently to disqualify candidates for jobs. So they want their peanut butter and jelly when it suits them, but they want to whistle and swing the policy around as an excuse when they did not want to hire someone. It is not fair practice, and it does not give everyone an equal playing field.
If the city had nothing to hide and everything they did when it comes to changing the Nepotism policy was above board, then why not release the email communications? We also can’t understand why they sent to the AG a PIR request for a street flood. What are you hiding about a street flood that affected tax paying citizens homes? We just can’t wrap our head around the fact the city would fight to keep a few emails private and claim policy making as the reason, but they will go to a city council meeting and vote to release a confidential document about a retired employee running for Mayor.
Traditions are important in this world, and like we said at the beginning we all have our New Year traditions that are the kick start of good luck for the future. The city’s tradition is to delay PIRs by sending them to the AG and covering their tracks by claiming attorney client privilege which they have done with almost every PIR in 2023 that they wanted to bury. We assume the tradition will continue in 2024. For all those saying we’re reaching or trying to make something out of nothing, the truth is we are realists and what is happening is so obvious to anyone if they just clean the lenses of their glasses. The other tradition we know the city will continue in 2024 is to waste our taxpayer dollars and operate the “Frisco Way!”
Our tradition is to continue to watch the city very closely and each person in this city. It is easier now that moles are coming out of the word work to help and join the team. The city continues to lose amazing talent to other cities which will dramatically change how Frisco operates and develops. As my dad would say one step, two step, you step, we step meaning “we are watching you.” If you have something you would like to share with us, just drop us an email at FriscoWhistleBlower@protonmail.com
Extra, Extra, Read All About It! Let the fireworks begin. If you have read our blogs some of this might seem familiar but stay with us because this explains it all. If you have never read one of our blogs then this is the one you DO NOT WANT TO MISS!
When we started down the path to uncover corruption within the city we never thought we would come across some of the things we have. The 12 Days of Malfeasance is a real page-turner and if you asked my wife she would say it is better than one of those cheap soft-back romance novels on the shelf at Walmart. It involves forgery, lies, questionable relationships, questionable tactics, and revenge. In the end, you will learn someone had $178,000+ reasons to lie and stab people in the back to protect their job! To top it off, we have the evidence to prove it!
It started back in 2014 when Fire Chief, Mark Piland updated several of the Job Descriptions for the Fire Department. When working in a city you are extended certain benefits based on the job descriptions (also called JD’s). In Frisco, Fire Fighters and Police Officers have additional benefit pay for certifications and education. If the job description says Preferred Education, Experience, and Certifications that means they receive additional pay in the following amounts: Certification pay for Intermediate, Advanced, and Master’s Certifications at $50, $80, and $120 per month. The Education Pay for Associate, Bachelor, and Master’s Degrees is at $50, $100, and $150 per month. However, if the job description says, “Required” then that means there is no additional benefit pay.
Fast forward to 2017, HR identified that there was no job parody in the job descriptions between the Fire Department and Police Department as it relates to Education Requirements. HR suggested to then Fire Chief, Mark Piland to change all the job descriptions to bring parody to the Fire Department job descriptions. The education requirements for all FD positions, Assistant Chief and below were changed to Preferred to match that of the Police Department as requested by HR.
Piland was concerned about this change as he was in the process of hiring and it could look as if some or all the candidates received special treatment which was acknowledged by Shannon Allywn in an HR email. Regardless of the concern the change was made to all of the positions to keep uniformity between departments.
July 19, 2017: An email from Shannon Allyn to Tracy Stiles (HR) talks about how when Chief Piland originally did the updates with HR to the job descriptions he had the Public Safety Certification and Education Pay descriptions listed as “required.” In 2017, HR approached Piland and asked him to change the job descriptions to “Preferred” to match the other departments. We were told by an insider at the time Piland protested and did not want to change it because it could cause issues. Shannon Allyn confirmed his frame of mind when she displayed the same concerns that Piland had in the email to Tracy. A reply from Tracy Stiles is sent the same day back to Shannon Allyn that reads, “They will all be changed to Preferred.”
Little did we know Job Descriptions would be the KEY to this story. Jeromy Porter served as Battalion Chief from June 2014 to September 2020 and during that time he received the additional Certification and Education Pay. Then in October 2020, he received a promotion to Deputy Chief and was told Education Pay was removed as an incentive. However, the position description listed a bachelor’s degree as a “Preferred” education, not “Required.” While a promotion is nice, the cut in what he thought the position paid was not. Ask yourself, would you take a promotion if it meant you were going to make less than your current salary?
January 25, 2021:Memo from Deputy Chief, Jeromy Porter to Fire Chief, Mark Piland regarding Education Pay and a request for a formal review of the Public Safety Certification and Education Pay Plan. The review got put on hold because things got hectic with an impending storm.
February 17, 2021: Circa Frisco Apartment Fire Reported, Wednesday @ 1:12 AM broke out in Apartment 158.
The Circa Fire was the largest fire 5-alarm that the Frisco FD has had to fight in recent memory and under the worst winter storm conditions in the last century. The Circa Fire happened over 48 hours in a winter storm nicknamed “Snowmageddon.” It knocked out power and caused a massive number of water breaks and fire alarm activations which led to an extraordinarily high call volume that taxed the resources and stamina of the Frisco FD.
Approximately two hours into the fire, a Mayday event occurred on the second floor of the Circa Building when Captain Christopher Beck, who was the Division Two Supervisor at the time of the Mayday event, fell through a hallway floor outside apartment 258. Captain Beck was trapped in the subfloor and had to be rescued by other firefighters. The Frisco FD Procedure Manual defines a Mayday in Procedure 303 Mayday Operations as “a message used to signal a life threat to any firefighter.” Beck went to the hospital and after being released he was back on duty.
The Circa Fire was much larger than it would have been under any other circumstance because the required automatic sprinkler system was taken out of service by the building landlord before the fire without the Frisco FD being notifiedor the building being put on Fire Watch. Fire department witnesses interviewed almost universally indicated that had the sprinklers been in service, it is believed this would have been a simple room and contents fire. Due to the high level of fire department emergency activity in the Metroplex, the mutual aid response was limited. Essentially, the Circa Fire was a five-alarm fire that was fought, for more than 24 hours, with the resources of a two-/three-alarm fire that were inadequate for the complexity/scale of this incident. The lack of resources led to an inability to designate a formal Rapid Intervention Team (“RIT”) by the incident commander.
RIT is defined in the Frisco Fire Department Procedure 303 Mayday Operations as “a dedicated crew of at least three firefighters with four firefighters preferred, one of which is an officer, fully equipped and trained who are assigned to provide assistance or rapidly deploy to rescue lost or trapped members.”
February 18, 2021: Circa Frisco Apartment Fire “Put Out”, Thursday @ 10 AM
February 2021 (End Of Month): Following the Circa Fire,Fire Chief, MarkPiland called for a Mayday Report to be put together to help the FD learn and better understand the event. Assistant Chief Kraemer assigned the job of preparing that report to the Battalion Chief in charge of Health and Safety, BC Hutt. This was the first Mayday Report done during Chief Piland’s tenure and the first such report any of the witnesses interviewed could recall ever being done in Frisco.
Important Note: While it is arguably a best practice, there is currently no specific requirement, standard, or template in any fire service to prepare a Mayday Report given the relative infrequency, and significance, of Mayday events.
March 16, 2021: Scott Vetterick, Deputy Chief sent an email to Lori Rutland (HR), Lee Glover (Assistant Fire Chief), and Mark Piland (Fire Chief) with a revised Fire Marshal job description. Lori responded to Vetterick and asked him to review the highlighted areas in yellow. She told him once he sent the changes or comments back to her she would send them to the Chief for approval (signatures).
March 17, 2021: Vetterick sent back the revised redlined edits and asked for approval for the changes. Once approved, he sent it back to HR. Evidence Note: In one of our PIR requests, we learned that the updated Fire Marshal job description had the required updated signatures from Mark Piland and was dated 3/17/2021. Why is this important? It shows that HR knew that if they changed anything, they would need to get updated signatures.
March 17, 2021: At 10:43 am and 11 am, THE JOB DESCRIPTION FOR DEPUTY FIRE CHIEF WAS MODIFIED by Lori Rutland who directly reports to Lauren Safranek.
March 18, 2021: At 11:22 am the FRISCO FD JOB DESCRIPTION FOR DEPUTY CHIEF WAS MODIFIED again by Lori Rutland for Education, Experience, and Certifications. The modification included removing the word “Preferred” from the title, but the bullet points still cite that a combination of education and experience can be used to satisfy the position.
Why is this a big deal?The document was changedwithout approvalfrom FIRE CHIEF, MARK PILAND, and HR DID NOT GET AN UPDATED SIGNATURE which is REQUIRED. After HR modified the document in 2021, they published the document with the unapproved change and more importantly with the 2017 signatures from Fire Chief, Mark Piland. Piland and others in the FD did not even know the change had been made until July 2022 when Porter submitted a second request for Education Pay.
Now many may say, who cares that HR changed it and didn’t tell anybody, but it is a VERY BIG DEAL. It affects the educational pay for several employees in those positions which creates a drastic pay cut in one’s salary.
April 9, 2021: BC Ryan Hutt delivered the original draft of the Mayday Report related to the Circa fire via email correspondence to Chief Piland, Assistant Chief Kraemer, and Assistant Chief Lee Glover. BC Hutt noted in his email “If you see any changes that need to be made or any recommendations you may have to improve the document, please let me know.”
According to the final report on 8/5/22, the original draft of the Mayday Report was incomplete, and it failed to give a full description of the Mayday event. Had such a complete description of the Mayday event been provided either in the first draft or even in any subsequent draft, the approach to the Mayday Report and the editing process moving forward for the Mayday Report would likely have been done differently.
The report also said that based on interviews performed during the investigation, BC Hutt did not obtain critical information about the Mayday event and the events leading up to the Mayday event because he did not speak with certain witnesses and because he performed incomplete interviews of other witnesses.
April 19, 2021: Valve Report Requested by Purefoy & Hill related to the damage of the valves on fire trucks due to “Snowmageddon.”
May 17, 2021: Assistant Fire Chief Lee Glover sends an email to Mack Borchardt his former boss and says “Enjoy The Read” regarding the initial Fire Apparatus Valve Damage. The email shows Lee Glover had no respect for Mark Piland and that Glover was still reporting to his old boss Borchardt.
May 27, 2021: BC Hutt submitted a third draft of the Mayday Report via email to Chief Piland, Assistant Chief Kraemer, and Deputy Chief Carpenter.
June 25, 2021: BC Hutt submitted his 4th draft of the Mayday Report via email to BC Britton DC Owen, Assistant Chief Kraemer, and DC Carpenter.
August 2021: BC Hutt left the Health and Safety Position and was replaced by Battalion Chief Charles Marts (BC Marts)
In the final report from Adams, Lynch & Loftin P.C. on 8/5/22 it was documented BC Hutt was moved to a new shift assignment because he was not successful under DC Carpenter and it was believed he would have a better chance of being successful under DC Porter. Ironically, one of the few areas where all of the Executive Staff interviewed were in agreement was on the fact that BC Hutt was moved to a new shift for his benefit and that move was designed to help him be more successful. There is a lack of trust in BC Hutt by his contemporaries as evidenced by the interviews with the Executive Staff and Command Staff during this investigation. This lack of trust has almost certainly been evident to BC Hutt. However, the fact that his contemporaries don’t trust him is not evidence of retaliation and reprisal.
October 5, 2021: Official Mayday Report released via email along with a copy of the Winter Storm 2021 AAR
It’s a new year and a lot is happening in the City of Frisco!
January 2022: The City of Frisco approved hiring Affion Public to conduct a national search for a new city manager. Ron Patterson and Fire Chief, Mark Piland applied for the position.
February 9, 2022: Matt Sapp, President of the Frisco Firefighters Association delivered a letter to George Purefoy, Frisco City Manager detailing concerns of how the department handled the reporting of the MAYDAY EVENT at the Circa Fire (Feb 2021). Sapp has repeatedly said publicly that the Association felt the Mayday Report should have been handled by a third party. The Sapp Letter contained several allegations regarding actions by Mark Piland, Frisco Fire Chief, and his “direct subordinates.” The allegations related to improper interference with the preparation of a Mayday Report that was analyzing their tactics and decisions at the Circa fire. Sapp asserted, “Fire Department Director and Executive Staff made a concentrated and concerted effort to place their professional careers over the current and future safety of the firefighters. This was done by suppressing objections, changing information, and attempting to withhold information for review vital to improve training.”
According to the final report released by Adams, Lynch & Loftin, P.C. on 8/5/22, there is insufficient/no evidence to support the allegation that Chief Piland or Assistant Chief Kraemer hid or altered critical information of the Mayday Report by moving the factors to another section. The information remained in the report even if it was in a separate section. Some of the information removed from the report (e.g. weather) was included in the AAR and other information removed (e.g. flow path) was subject to actual factual disputes and analysis that suggest subject matter experts could legitimately disagree about it as a factor.
March 30, 2022:Email from Matt Sapp, President of FFFA to Assistant City Manager, Henry Hill regarding their upcoming scheduled meeting for the following week. He detailed some concerns he had about how he was being treated and feeling threatened after filing the grievance back on 2/9/22.
According to the final report released by Adams, Lynch & Loftin, P.C. on 8/5/22, there is insufficient/no evidence to support a finding that Sapp or BC Hutt have been retaliated against because of the complaints filed related to the Mayday Report.
April 4, 2022: Henry Hill forwards Matt Sapp’s email directly to Lauren Safranek (HR Director) with no commentary. Why is this important? There was a secret plan in place to build a case to get rid of Fire Chief, Mark Piland by Lauren Safranek and her HR department who were on borrowed time before the “changing of the documents and falsifying records would come to light.”
April 4, 2022: Lauren Safranek, Director of Human Resources sends an email to Asst Chief Kraemer and cc/d Chief Piland and Asst City Manager, Henry Hill letting them know of the impending investigation by Adams, Lynch & Loftin, P.C. and that they would be under a “Confidentiality Warning.” They were to refrain from discussing the complaint and subsequent communications outside of the investigation process.
April 22, 2022: City of Frisco, Lauren Safranek, and City Attorney Richard Abernathy opened what is now being called the investigation into the Mayday Report. It would be conducted by an outside firm named Adams, Lynch & Loftin, P.C. out of Grapevine, Texas and they reported to Lauren Safranek.
We looked at the law firm’s website and we were curious, what experience do they have that would have qualified them to lead the investigation? According to the site, they list multiple areas of practice, but nothing related to firefighting. In fact, under municipal experience, it says they help with contracts, procurement, construction law, and ordinance drafting but nothing related to a fire department. So why this firm? Did I mention they do Real Estate Law.
May 23, 2022: City of Frisco announced the new City Manager, Wes Pierson who topped a candidate pool that included 55 applicants from 17 states, before being narrowed down to four finalists. His first day on the job will be Aug. 2, 2022
May 23, 2022: Matt Sapp Interview with Adams, Lynch and Loftin, P.C. for Mayday Investigation where he reasserted his allegations stated in the complaint and letter sent to Henry Hill.
Sapp went on to say During his interview, Battalion Chief Ryan Hutt (“BC Hutt”), the author of the Mayday Report, stated that he felt he was being retaliated against for his involvement with the Mayday Report and for not making certain changes to the Mayday Report. Specifically, BC Hutt asserted that (1) he was removed from a health and wellness committee that was setting up a city clinic, (2) he was moved to a different shift, and (3) he was reprimanded for insubordination. BC Hutt and Chief Piland indicate that they met in March of 2022 about BC Hutt’s retaliation concerns.
According to the final report released on 8/5/22 by Adams, Lynch & Loftin, there is insufficient/no evidence to support a finding that Sapp or BC Hutt have been retaliated against because of the complaints filed related to the Mayday Report.
May 31, 2022: Fire Chief, Mark Piland was interviewed for the first time by Adams, Lynch, and Loftin. At the beginning of the interview, Piland was asked to sign an Administrative Warning Letter.
June 3, 2022: Chief Piland contacted Mayor Jeff Cheney and asked for a meeting, and they subsequently met the same day at a local Coffee Shop. The report says Piland raised concerns he had with the investigation. Piland stated there was a lack of trust between the FFD and the City Manager, George Purefoy, and Assistant City Manager, Henry Hill. Piland stated Safranek misrepresented the investigation and she had not been honest about the investigation’s intent throughout the process. Chief Piland informed the Mayor that both he and Assistant Chief Kraemer were considering filing a complaint against the City Manager for how he handled the complaints.
June 10, 2022: Fire Chief Piland was interviewed for the second time for the investigation. He was told the previous warning letter was still in effect.
The investigation revealed that Chief Piland was unaware of the true severity of the near-miss that caused the Mayday until he was interviewed in June 2022. At that interview, Chief Piland indicated that had he known how serious the Mayday event was he “probably” would have had the Mayday Report prepared by someone independent of Frisco FD.
June 26, 2022: APPLETON TRIP: Assistant Chief Lee Glover, Battalion Chief Jeff Morrison, Captain Alan Wyatt, and Driver/Operator Philip Bur traveled to Appleton, Wisconsin for an apparatus inspection. Glover gets drunk and starts to talk about how when Piland leaves he will be the new Fire Chief. HOW DID GLOVER KNOW PILAND WAS LEAVING OR WOULD BE LEAVING?
July 8, 2022: Mark Piland sent a memo to Assistant Chief Lee Glover with a copy of the letter of complaint regarding possible actions and possible statements that may have been made by Glover during an apparatus inspection trip to Appleton, Wisconsin during the week of June 26, 2022
July 10, 2022: Fire Chief Mark Piland sent an email to Henry Hill that he had received an informal complaint from one of the Deputy Chiefs on some statements Glover may have made in front of a couple of members while in Appleton, WI. He let Hill know he was currently treating it as an informal complaint and is conducting some fact-finding from those present during the statements. He will send Hill an update.
July 12, 2022: Lauren Safranek, HR Director sends an email to the City Attorney Richard Abernathy and Mari McGowan. She says attached is notice of complaint that Lee Glover received. This is related to the item HENRY AND I DISCUSSED WITH RICHARD LAST FRIDAY. We would like to discuss it further tomorrow (Tuesday) morning if possible if one of you are available. Let me know if there is a time that works for you.
Mari McGowan from the law firm responds how about 9 A.M. Lauren Safranek responds that works for her but she is not sure about Henry. She says let’s go ahead and schedule for 9 and we will call you. Henry Hill then responds he can do 9 A.M. Mari McGowan responds to call Richard’s office.
QUESTION: What do you think Lauren Safranek, Henry Hill and the City Attorney’s office talked about a week prior? First we thought maybe it was the Glover Complaint, but that had not come up yet. Plus, it made no sense they would meet to discuss an Informal Complaint that has not even gone through the FD process. They were obviously talking about Mark Piland, and we are guessing it is about his meeting with Mayor Jeff Cheney on June 3, 2022, to discuss the initial law firm’s investigation.
July 13, 2022: Henry Hill sent an email to Mark Piland and CC’d Lauren Safranek (HR) to let Mark know that Lee had reached out and asked to talk to him and Lauren about the documents left on his desk Monday morning regarding the complaint. He asks Mark if he will be addressing this when he is back in town and if there is anything else he should know.
Later that day Piland replies he has one more person to talk to and is still considering this informal but as a point of clarification these statements if said as stated in the complaint are serious. Making possible statements about replacing the Fire Chief and asking for members to pick sides is detrimental and distributing to the good of the order of the department. While “currently” considering the process as informal I don’t want to downplay the seriousness and cause of what is being looked at. Again, just fact-gathering at this point.
July 28, 2022:2nd REQUESTMemo from Deputy Chief Porter to Fire Chief, Mark Piland regarding Education Pay. Jeromy recently opened the position description again to review the Essential Job Functions and he noticed a modification where the word “Preferred” had now been removed. When he turned his second request, Mark Piland was alerted to change that was WITHOUT HIS APPROVAL. This is the first time Piland learns HR had modified, falsified or forged the job description.
The screen shot shows thatAugust 1, 2017: Job Description was modified by Shannon Allyn at 2:44 PM, and Fire Chief Mark Piland signed this version of the job description on 7/31/2017. Then on March 17, 2021, at 10:43 am and 11 am, the job description was modified again by Lori Rutland. Then on March 18, 2021, Lori Rutland modified the job description again at 11:22 am.
THE GIG IS UP! HR (Lauren Safranek and Lori Rutland) HAVE BEEN EXPOSED! WOULD HER JOB BE ON THE LINE? COULD SHE LOOSE HER $178,291 INCOME?
August 5, 2022: Confidential Adams, Lynch & Loftin, P.C released a 480-page “Confidential” Investigation Report. The first 33 pages detail the investigation and offers a few key points:
A Dallas Morning News Article said Mark Piland committed malfeasance because he changed the report. However, the actual report says: There is also some evidence that the changes to the Mayday Report were suggested by individuals who had either a perceived or an actual conflict of interest when they suggested edits to the Mayday Report. It also said, there is insufficient/no evidence to support the allegation that Chief Piland or Assistant Chief Kraemer hid or altered critical information of the Mayday Report by moving the factors to another section. The information remained in the report even if it was in a separate section.
When it came to the alleged violations of the Frisco FD SOP 101.01 Standard of Conduct the report said, there is insufficient/no evidence to support that there is an issue with them conducting their official duties in a manner that serves the public interest. It goes on to state there is insufficient/no evidence that they violated the city’s five core values or the Frisco FD core values. It says there is insufficient/no evidence that Mark Piland made a false statement in any official communications or conversation with another employee, volunteer, or citizen. It says there is insufficient/no evidence that Mark Piland or Kraemer violated Frisco’s Employee Code of Conduct, or that he was dishonest. When it comes to Freedom of Reprisal there is insufficient/no evidence to support the merit of this complaint as the evidence reviewed and witnesses interviewed demonstrated that no reprisal has occurred against Sapp and any actions complained of by BC Hutt were appropriate actions not taken as reprisal for his drafting of the Mayday Report or any complaints about protected activity. There is insufficient/no evidence to support the merits of this complaint. The investigation found no actions by Chief Piland or Assistant Chief Kraemer that rose to the level of a criminal offense.
Lastly, it notes that BC Hutt shares some of the fault for why this process failed. BC Hutt viewed the Mayday Report editorial process through lenses of conflict and distrust. According to multiple witnesses, BC Hutt’s viewpoint as it relates to his interactions with command staff is not unique to the Mayday Report. Longstanding personality conflicts and lack of trust between BC Hutt and DC Carpenter, and particularly between BC Hutt and Assistant Chief Kraemer played a role in defining BC Hutt’s perception of how the review of the Mayday Report was conducted and the level of editorial input BC Hutt expected to his drafts. The trust issues between BC Hutt and members of the Executive Staff and Command Staff undermined any chance of a truly collaborative effort in connection with the Mayday Report. Even though the investigation revealed that there was no interference in the investigation by the FFFA or the PIA Requests of the FFFA and that there was no retaliation or reprisal against Sapp or BC Hutt, the lack of trust within the Frisco FD explains why Sapp and Hutt viewed certain acts as either designed to interfere with an investigation or as acts of retaliation and reprisal.
August 6, 2022: Fire Chief Piland sends an email to Lauren Safranek with Jeromy Porter’s 2nd Request for Educational Pay. Piland notes in the email he was unaware of the change in 2021. Lauren Safranek has to act fast save her ass!
August 9, 2022: Lori Rutland (HR Compensation Analyst) sends an email to Lauren Safranek asking if she received clarification from Henry regarding the Fire Departments Job Descriptions for Deputy Fire Chief and Assistant Chief? Lori notes, last time they appear to be updated was in 2017. Then she says the JD’s on the website match the JD’s we have saved.
Why is this email a red flag? Lori’s knows they accessed the system in 2021 and changed the JD’s and now she is acting like that never happened. She even notes the 2017 SIGNATURE even though she is fully away they never obtained updated signatures in 2021 when she changed it. She is trying to pass off the JD as the original when she knows they were changed which is further proof of the HR team cover up.
August 9, 2022: Memo from Fire Chief Mark Piland to Assistant Chief Lee Glover regarding the informal complaint (Appleton, WI) was not sustained and is now closed.
August 30, 2022: Mayor Cheney was interviewed by Adams, Lynch & Loftin, P.C., for a subsequent investigation into his meeting with Mark Piland that occurred June 3, 2022
September 1, 2022: Adams, Lynch and Loftin released a 2ndadditional investigation report into the “Break of confidentiality concerning the underlying investigation.”
The summary notes the law firm was asked to investigate Fire Chief, Mark Piland. The report claimed Piland violated his confidentiality agreement however Piland has insisted that he did not. Piland knew he was still under a “Confidentiality Warning” from 4/4/22 and 5/31/22 that he could not speak about the investigation to anyone. In the report from Adams, Lynch & Loftin P.C., it states Piland then raised concerns he had with investigation because there was a severe lack of trust between FFD and the City Manager, George Purefoy, Assistant City Manager, Henry Hill and Lauren Safranek. He also said he believes Safranek misrepresented the investigation and that she was not being honest about the process or purpose. He also told the Mayor he and Assistant Chief Kraemer were thinking about filing a complaint against the City Manager for how they handled the complaints. Mayor Cheney said in his interview Piland asked him to keep their conversation confidential. In the findings of the report it states, Chief Piland raised issues with the motivation for the Investigation, the subject of the investigation and whether the investigation should be occurring.
While the result of the investigation is that Piland supposedly violated his confidentiality agreement we see it a little differently. Mark Piland figured out that Safranek was using this investigation to COVER HER OWN ASS FOR FORGING DOCUMENTS BACK IN 2021. We are pretty sure he figured out she was using the investigation to cover her own MALFEASANCE.
If you are an employee with a company and subject to an investigation, what do you do or where do you go, if you have concerns about the HR Director leading the investigation being compromised? What do you do or where do you go, if you believe the HR Director is lying about the reason for the investigation and she has intentions to use it for malicious purposes? In most cases, you would go to your boss. What do you do or where do you go if you believe your boss (Assistant City Manager – Henry Hill) and his boss (City Manager – Wes Pierson) are also compromised and are aware of the intentions of the investigation being used to railroad people? That is what happened here, and the city had no guidelines on where an employee should go if the employee believed his higher-ups were involved in something nefarious. Piland decided to express his concerns regarding the motivation of the investigation with the person at the top of the organizational chart. That is the Mayor! Little did he realize that it would be used against him.
September 14, 2022: Mark Piland is told that due to the investigation he has two choices, he can be fired, or he can retire. Piland chooses to turn in his Retirement Letter
September 14, 2022: Wes Pierson replies to the Mark Piland Retirement Letter
Total Cost of Investigation (that we know of) $83,196.79. Lauren spent a lot of TAX PAYER DOLLARS to cover her MALFEASANCE!
December 9, 2022: Email from Lauren Safranek HR to Fire Chief Lee Glover where she tells him she met with Porter on Sept 20, 2022, and explained the JD and changes. She stated he was okay with it, which according to our sources he was not and that shows in his exit interview notes which proves again Sassy Safranek is lying. She also said Piland wanted it change which we know is not true because in an email to Lauren he states he was not aware and did not sign off on any changes in 2021 when he forwards Jeromy’s second request. Our insider at the city said according to a calendar search Piland had a meeting within a week of Jeromy Porters second request with Henry Hill. That is where he alerted him that he never authorized, or agreed to change the JD’s and he never signed it.
February 17, 2023: Former Fire Chief, Mark Piland files to run for Mayor against incumbent Jeff Cheney.
March 8, 2023: Lauren Safranek, Director of HR sends an email to Wes Pierson, City Manager with a link to the Nepotism Policy. Remember Lee Glover on the trip announced he was going to be the New Fire Chief several months before Piland was forced to leave the city. Now Lauren has to have the policy changed to accommodate their plan that we believe Glover was a party too.
At 4:21 PM Wes Pierson replies to Lauren Safranek and asks for clarification. Lee would be ineligible to apply for the open Fire Chief position because his relative is now employed by the City. Am I correct?
At 9:21 PM Lauren Safranek writes back to Wes Pierson while Lee can apply for the Fire Chief position, the policy indicates he cannot be promoted because it would create a violation of the policy since the policy states that No Identified Employees of a Department Director may be employed by the City of Frisco. She suggested they change the policy which they did at the April 4, 2023, council meeting. You can read all about it in Day 10: Dog & Pony Show
April 4, 2023 (the same night): Frisco City Council after coming out of an executive session, the council voted on one item from its executive agenda. “In connection with item No. 2A, ii on tonight’s agenda, I move to authorize the city manager to release the second investigative report, dated Sept. 1, 2022, concerning Mark Piland,” Councilmember Bill Woodard said. In a 5-0 vote to pass the motion, Mayor Cheney conveniently recused himself. It is important to note that Bill Woodard, Angelia Pelham, John Keating, and Tammy Meinershagen had already endorsed and been helping with Mayor Cheney’s re-election campaign. It was clear the release of this document was designed to be a political hit job.
May 1, 2023: Assistant Fire Chief, Cameron Kraemer was wrongfully terminated ending a 27-year career over his diagnosis of PTSD. However, we believe Kraemer was a target of Lauren Safranek because he was Piland #2 and he knew of all of her MALFEASANE and what she done to Piland. For her he was loose end that needed to be taken care of.
May 29, 2023: HR HOTLINE gets complaint against HR Director, Lauren Safranek, HR Lori Rutland, Assistant City Manager Henry Hill about forging documents, falsifying records. It was CASE 64
May 30 , 2023:Email from Lauren Safranek to Henry Hill regarding Ethics Case 64
End Result? Nothing of course
June 1, 2023: Frisco Fire Chief Meet The Candidates was held at the library. Candidates Rob Bergersen, Richard Davis, Lee Glover, Kenneth Johnson, and Marc Pate
June 19, 2023: The City of Frisco is naming the interim Chief, Lee Glover to the position permanently. Again, why did the city waste TAX PAYER DOLLARS on a search when they knew they were giving the job Glover.
September 21, 2023: Assistant Fire Chief Cameron Kraemer wins his workers compensation case
September 27, 2023: Jeromy Porter’s Exit Interview with Wes Pierson where he states job description changes and Glover’s abusive and drunk behaviors.
October 9, 2023: Wes Pierson sends an email to Lauren Safranek after his exit interview with Jeromy Porter. He asks her to write up a memo that outlines her understanding of facts and context related to the matter of the job descriptions. He would like that back by 10/31 for the file. Lauren Safranek writes back with her side of the story which is all lies to cover herself.
Lauren Safranek has worked in the city for 22+ years and she $178,291 reasons to protect herself. Had she lost her job, do you think someone else would have hired her if they found she committed MALFEASANCE? Households are struggling today and that is a big income to lose so you can imagine how far one would go to protect it. Instead, she continues to get other people fired to cover up what is happening in Human Resources.
The sad part is, she is not the only one, we believe George Purefoy, Henry Hill and others are fully aware of what is going on. Remember they all came up under Purefoy who believes LOYALTY IS NUMBER ONE, IT’S THE FRISCO WAY! That is why Mack Borchardt still has a golden parachute job at city hall for six figures. It is why Lee Glover is now in the position of Fire Chief (the boys are back in town)!
This corruption has destroyed peoples reputations and two highly respected Fire Fighters are out of a job and we are sure there is more. If you ask the FWB group what should happen next, well we would say Fire Safranek, Hill, Glover and anyone else associated with this corruption. Oh wait, ASK THEM TO RETIRE. I think the city could be facing many lawsuits in the future and they will pay for their defense with our TAX DOLLARS. Everything is documented by emails and evidence so what do you have to say now? Humble Pie Anyone?
Back in September we wrote our blog All in The Family which was about Nepotism which is the practice among those with power or influence to favor, show bias, or give preferential treatment to relatives, friends, and close associates. Most companies have rules or policies about Nepotism in the workplace, including the City of Frisco.
The Employee Code of Conduct policy regarding Nepotism in the city has been the same since 2006. That is why we were intrigued in 2023 when we noticed the city made changes to the policy two times in a matter of months. Why did they change it? The reason for the change can be found in a memo from Lauren Safranek, Director of Human Resources. After reading the reason for the change it led us start investigating recent new hires and the possible relationships they had to someone in the city which you can read about in our September blog.
Several commented that we were making something out of nothing when in fact it was exactly what we suspected. The city was changing the Nepotism Policy in order to hire Interim Fire Chief, Lee Glover. On September 14, 2023, we filed PIR that stated we wanted all communications via email between city officials (for example HR, city manager’s office, and city council) regarding the change to the Nepotism Policy from 1/1/2022 to Present. Also, any emails regarding Lee Glover and Nepotism. We received a note back from the city saying they have released a few documents but that some of them were confidential and therefore they sent it to the Attorney General for an opinion.
What could be that confidential about a Nepotism Policy that a city would need to send to the AG? If you are willing to go on record and change the policy then why not be open and share why you want to change the policy? According to the letter the city sent to the AG they claimed a portion of the info contains confidential attorney-client information which was not intended to be disclosed to 3rd parties. Furthermore, a portion of the info involves interagency or intraagency communications which were intended to remain confidential.
This is where we have a huge problem with the city’s explanation and AG request. How can the city get a request or for an item, then go to a council meeting, have a discussion in executive session, come out and vote to release confidential HR documents on a retired employee who is under a gag order and is actively running as a political opponent against Mayor Cheney? Please note while Cheney recused himself from the vote 4 of the city council members who participated in the vote had already publicly endorsed Mayor Jeff Cheney. How is this is okay, but we can’t release documents about a Nepotism Policy? Why can’t the council vote to release the documents we requested? Are you telling me there is something SO CONFIDENTIAL in a discussion about policy change that it must be hidden from the public?
We went through the items the city “released” to us and the most exciting thing we found was the alert Dana Baird, Director of Communications received from our Twitter Post on September 13, 2023. However, the rest of it is just copies of the memos and policy changes. All we could do at that point was wait patiently for the AG to give their opinion to see if they would release the rest of the documents. We learned on 12/29/23 via an email from the city that the AG had ruled that the city may withhold the information they claimed to be confidential.
I am sure the city was very excited to learn they could withhold the rest of the Nepotism documents. That’s okay, because as you know we file many PIRs and early this year we filed one on Lee Glover which included an interesting email. We were sitting on a chain of emails waiting to see the AG’s response to the Nepotism PIR. The email subject line read “NEPOTISM” dated March 8,, 2023, that was from Lauren Safranek, HR Director sent to Wes Pierson, City Manager.
The initial email to Wes simply has a link to the Nepotism Policy. Wes Pierson replied to her a short time later asking her to clarify the following: 1) Interim Fire Chief Lee Glover has learned that he now has (as of when) a second cousin working in Frisco’s planning department. 2) Your understanding of our nepotism policy is that Lee would be ineligible to apply for the open Fire Chief position because of his relative who is now employed by the City (regardless of the fact that the relative works in another department and there is no reporting relationship). He ends with, am I correct?
Lauren replies that evening to Wes and said: Wes, As of October 2022, Lee Glover’s second cousin has worked for the City of Frisco as a Planner I in Development Services. Currently, as interim Chief, I would not consider this a violation of the nepotism policy. However, regarding your second question, the policy states: The hiring, transfer, and/or promotion, of Identified Employees shall not be allowed, even in different departments, if that action results in a violation of this Policy and/or creates a conflict of interest, or the appearance of a conflict of interest for the City as determined by the City Manager and/or his/her designee. When any relationship prohibited under this Policy and/or that constitutes a conflict of interest exists, the City reserves the right to take appropriate action to eliminate the violation, which may result in action being taken up to, and including termination.
Therefore, while Lee can apply for the Fire Chief position, the policy indicates he cannot be promoted because it would create a violation of the policy since the policy states that No Identified Employees of a Department Director may be employed by the City of Frisco after the effective date of this policy. We could enact Section V. Procedures which would allow 30 days for a resolution or the City terminates the employees with the least seniority. Identified employees are employees related within the prohibited level of consanguinity and/or affinity, a cohabitant or a roommate, as specified in the policy. I hope this answers your question. Please let me know if you have any questions.
After the communication on March 8, 2023, Lauren Safranek requested a change to the Nepotism Policy at the April 4, 2023 city council meeting which you can read about in this memo here. In a nutshell Lauren requested the Nepotism policy be revised to remove the Third Degree of consanguinity (blood). Her reason, “In today’s job market, by going as far as the Third Degree of consanguinity, we may lose the opportunity to consider some possible dedicated employees.” What she means is “if we don’t change it we cannot hire LEE GLOVER.” Obviously, this is probably what the city intended to hide from us went they sent it to the Attorney General!
It was clear in March and April 2023; the city had every intention to change the policy to hire Lee Glover! So, why did they spend money to hire an agency to do a search for a new fire chief? Also why did they do the dog and pony show of “MEET THE CANDIDATES” for the Frisco Fire Chief position, on June 1st? Does the city really think it is fair to these candidates to let them believe they even had an opportunity. These dedicated first responders took time out of their schedule and away from their job to interview, travel, and meet the public. The reality they were never going to get the job, the decision had already been made.
For all of those saying we are grasping at straws we have proven again that the city is
1) Breaking The Law because they did not include this email in our original PIR which clearly asked for emails regarding Nepotism & Lee Glover.
2) We said the city changed the policy to hire Lee Glover and the response from many is “oh the city would never do that” … BUT THEY DID EXACTLY THAT AND THE EMAIL BETWEEN LAUREN AND WES PROVES IT!
3) The fact the request to change the Nepotism came just 2 ½ weeks after their email communication and basically solved their problem, it only doubles down the confirmation we were correct.
4) The city changed the policy to hire someone and they have used the same policy to disqualify others in the past. It is not fair to change the policy at whim or when it suits you. That is not why polices are in place.
In closing we find it very interesting what the city deems confidential and not confidential. They will vote to release confidential information on a political opponent but they won’t vote to release the documents regarding the decision to change the NEPOTSIM POLICY? This is our plea to Mayor Cheney and the council to vote to release the documents for all the PIRS we have. Stop hiding behind the AG because it is clear every time you have something to hide and that is why something smells like SHIT in Frisco!
To see the full documents of the snap shots included, click here!
Whistleblowers come in many forms. If we had to describe ours we would say they are like Twelve drummers drumming, eleven pipers piping, ten lords a-leaping, nine ladies dancing, eight maids a-milking, seven swans a-swimming, six geese a-laying, five golden rings, four calling birds, three French hens, two turtle doves, and a partridge in a pear tree. Recently one of our six geese-a-laying tipped us off to another high-ranking Frisco FD fire fighter who gave notice to retire.
Jeromy Porter is a 27-year fire service veteran. Most recently he served as Deputy Chief with the Frisco Fire Department. In 1996, Porter joined the Lake Cities Fire Department where he spent most of his years and climbed the rank to Deputy Chief. We asked ourselves why would a man with man years left retire now? Then we saw an announcement in Star Local Media that Jeromy Porter was now the Assistant Fire Chief for The Little Elm Fire Department. That made us ask, why would a man retire then go another city? We wanted to know if he did an exit interview so asked some insiders at city hall who told us yes, he did. We filed a PIR with the city to obtain those records and when we received them, well we were not disappointed.
We received a copy of the City Manager, Wes Pierson’s handwritten notes from the exit interview. At the very top it is dated 9/27 and has his name and initials next to it. Wes writes JP doesn’t want to leave but his relationship with Fire Chief, Lee Glover is unsustainable. Then we note 3 bullet points down the page.
The first point is titled Job Description Issue (preferred vs required). Pierson notes Porter said the job descriptions were changed without approval. On the side Pierson writes When, How and Why and we are guessing those were his internal questions or notes to himself.
We had heard rumors that some shady stuff was happening in HR but we still were perplexed by Porters comments. We went back to some of those who had reached out to us earlier from inside the city to ask more specific questions and the responses were eye opening. It started us on a new quest of digging.
The second point is titled Lee Glover. Pierson writes that for over 9 years Lee Glover has constantly insulted him, belittled him, made jokes on his height. It also goes on to say Glover yelled and cussed at staff and that he would flex. We asked an insider what “Flex” might mean she told us that Glover would Flex like he was going to shove or hit someone to intimidate them. Pierson notes that Porter was concerned about leaving because Glover may retaliate and go after his son who is a 3 Year Firefighter with the City of Frisco.
Are we surprised by Porters claims? No! In a previous blog we told you about the City of Frisco, Fire Department Employee Climate Survey done in the fall of 2011. It noted in the survey that this was the FOURTH one done over the PAST 10 YEARS. Why would a city need to do so many climate surveys? The firefighters felt that unless Chief Mack Borchardt and his entire Senior Staff, which included (drum roll) Lee Glover were replaced with someone from the outside, there was no way to correct the issues. The report said from the top down they ruled with things like a temper, iron fist, and threats. In 2023, a recent survey was done by the Fire Fighters Association and over 200 fire fighters gave Glove a vote of no confidence, so not much has changed since 2011.
The third point only confirmed what we already reported that our new Fire Chief, Lee Glover, has an alcohol problem. Pierson writes 3. Drinking (only while traveling). He writes JP claims that Vetterick, Owen and others felt peer pressure to stay and “close the bar.” Based on the notes we are only assuming that Porter may have told then Fire Chief, Mark Piland about the incident because in Pierson’s notes it reads Piland (response). Then there is a star symbol and a note it last happened at inspection of tiller and names the 3 fire fighters. It is hard to read Pierson’s writing, but it looks like Gilliam, Odum and Dixon.
Here is what we find interesting about Porters exit interview with Pierson and his personal notes. When it comes to point 3, we know of a July 2022 complaint about Lee Glover on a “travel trip” to inspect fire trucks and the names of those involved are different that those written in the exit interview notes. So, it appears when we wrote about Groggy Lee Glovers behavior in a previous blog, we weren’t wrong! It is called a pattern of behavior.
In closing, we believe Jeromy Porter and that he is telling the truth in his comments. He is leaving and has no reason to lie and he left on a professional level. We sent an email to Porter however we have had no reply to our inquiry. What we are curious about is what did the City Manager, Wes Pierson do after this interview. Did he file the notes and act as if these issues don’t possibly exist? Did he start asking questions?
Stay Tuned to learn about Sassy Lauren Safraneks acts of possible Malfeasance!
The season 7 opener of the tv show The Office was an episode entitled Nepotism. What is that? Nepotism is the practice among those with power or influence to favor, show bias, or give preferential treatment to relatives, friends, and close associates. The episode started off with everyone returning from summer to the office to find a new office assistant named Luke. It quickly became clear to those who worked at Dunder Mifflin that Luke liked to goof off, deliberately mess up food and coffee runs, and had a poor attitude that led everyone to quickly not like him. When complaints were made to Michael Scott (the manager) he was quick to defend Luke and soon it was revealed that Luke is Michael’s nephew. He had hired him in hopes that would end the bad relationship he had with his half-sister. After the staff’s concerns were ignored they found packages in Luke’s car that he never mailed and because of it they were losing customers. They went to the CEO of the company Jo Bennett and she called Michael the manager in and quickly told him to deal with the situation. During a team meeting later that day, Luke pulled out a laser pointer and started to annoy people so a frustrated Michael ended up spanking Luke in front of the entire office and Luke quit and ran away crying. Due to his actions of assaulting a coworker, Michael was sent by HR to six hours of counseling. After watching the episode, it is clear why Nepotism has no place in a work environment for everyone’s benefit.
If you really want to know what’s going on in the City of Frisco, be sure to tune in to the Consent Agenda for each City Council meeting. Consent Agenda items are considered routine in nature and are considered non-controversial and can be acted upon in one motion. I am curious who determines what is “routine in nature” and “non-controversial” before it is approved to go on the consent agenda?
On June 20, 2023, my wife and I noticed Item 22 on the Consent Agenda for the city council meeting. It read, “Consider and act upon adoption of an Ordinance approving the revised Nepotism policy and the revised Employee Code of Conduct policy. Nepotism? We thought it was such a random and odd change that left us with questions. Why is the city wanting to revise the Nepotism policy? How often does the city’s HR department go to the council to ask them to revise the Employee Code of Conduct Policy?
As you know the city’s Code of Conduct policy has been a hot topic on FriscoChronicles and our Curious George mentality came out. This policy was originally developed in 2006 so why now in 2023 are we suddenly changing it? We started with doing a meeting search for the word Nepotism and what we discovered was the city had already set the stage and made some changes to the Nepotism Ordinance at the city council meeting in April 2023. Item 24 of the consent agenda asked to revise the Nepotism policy to remove the 3rd Degree of consanguinity (blood). They argued it could cause them to lose the opportunity to hire some dedicated employees. The revision ordinance 19-11-91 can be found in the City of Frisco Personnel Policies.
So why did they change it again two months later in June 2023? In a memo from Lauren Safranek, Director of Human Resources to the city council, she asked them to consider a revision to modify the employment relationship of a Department Director with other employees. In the past a Department Director could not have an immediate relationship with someone else in another department. Now, with the June revision, it allows for a Department Director to have someone by blood, marriage, cohabitants, or roommate to work in the city as long as they are not in the same department. They also took the step to add to the list of blood, marriage, cohabitants, and roommates. In Section 3: Definitions the city added and defined the terms Identified Employee and Director. Further down in the policy under General Provisions/Violations, Section A: Supervision, they added No City employee shall be employed in a department in which the Director is related within the prohibited level of consanguinity and/or affinity, a cohabitant, roommate (“Identified Employee”) as specified above. Why now? Why all of the sudden is the city changing the policy 2x in a year, not even 2 months apart when it comes to Nepotism?
After talking to my wife, we thought the only reason to change the policy is if you wanted to promote someone to Director, want to hire someone, or have hired someone that violates the Nepotism policy. The first question we asked ourselves, who are the most recent new hires announced by the city in the last year? The second question we asked ourselves, who has left the city and did they leave because Nepotism was an issue? Wes Pierson was named our new City Manager, and he has since hired two new Assistant City Managers Rob Millar and E.A. Hoppe. We looked at all three and could not find any issues of Nepotism in our research.
The biggest loss for the city this year was Jason Cooley who served as Frisco’s Chief Innovation Officer. He accepted a position with The City of Allen, but we don’t think he left due to Nepotism as we could not find anyone he would potentially be related to working in the city. Cooley was the primary person who taught employees about Frisco’s Core Values. Frisco has a set of core values? Yes, they are Integrity, Outstanding Customer Service, Fiscal Responsibility, Operational Excellence and Our Employees. Ironically, they lead with, “Integrity is honesty, trustworthiness, ethical behavior and always doing the right thing. Integrity matters because we are entrusted with building and maintaining our community. Integrity is the foundation of all other core values.” Hmmm….
Next, we came across an article in Government Technology from July 19, 2023, talking about how the Chief Information Officer in Dallas County was leaving to go lead IT operations in Frisco, Texas. It stated Melissa Kraft made the announcement via her own recent social media post. The article stated that the Frisco FY23 budget included funding for a server and wireless refresh, disaster recovery expenses, switch and network replacements and a Police Department firewall refresh. It also planned to add a data governance program, according to budget documents. Kraft is so new she is not even listed yet in the online city directory, but she is listed on the FY24 Annual Draft Budget. Interestingly in our research we learned that Cory Kraft works as a Sergeant in the City of Frisco Criminal Investigations Unit. Could they be related? Both Melissa and Cory live at the same address, and we believe they are husband and wife which would prevent her from being hired under the Nepotism policy. Has Sergeant Kraft stepped down? Not according to the city’s online directory. Now it is starting to make sense why they made the June 2023 change to the Nepotism policy. Hiring Melissa Kraft would have violated the policy because she would have been a director. So, the city changed the rules to hire her, the pieces are starting to come together.
Now, one would have to wonder what Susan B. Olson, who is currently the Assistant Director of Information Technology, felt about this announcement. Olson has over 20 plus years of employment with the city and sources tell us she applied for the position. Sources also told us they believe she was not considered for the new Chief IT Director because of a “relationship” as defined in the city’s Nepotism policy and Employee Code of Conduct. Did the city of Frisco use the old Nepotism policy to push Susan Olson out and then change it to allow this new hire? If the information we have is correct, and I were Susan Olson I would be furious.
While looking at the Police Department directory we noticed Animal Services was listed. My wife and I were surprised that in a city of 200k+ people it would fall under Frisco PD as we thought it would have been its own department. We noticed from the directory that the Animal Services Supervisor was Steven Lerner who has served the city for 16 years. The positions of Supervisor and Director have two very different pay scales and one would think Steve Lerner would want to be a Director for the pay increase, as long as it didn’t violate the policy. We searched the directory and found a Shelby Lerner who is a Sr. Environmental Health Inspector and the two share a home address. According to the Nepotism policy, Steve Lerner could not have been the Director of Animal Services (if it was its own department) while his wife worked for the city. That means Shelby Lerner would have to step down, or should we say, “retire” as that is the Frisco way.
We connected the dots to the change of the June 2023 Nepotism policy, and we could have stopped here. Something was nagging at me and this time it wasn’t my wife. It was the lingering question, why did they make a change to the Nepotism policy in April 2023? What was happening in April to warrant a change then to the 3rd Degree Relationship that they removed? That is when the alarms went off in my head that the city was going through the hiring process for a new Fire Chief and the acting Interim Chief was Lee Glover. We decided to look into Glover’s relationships and we learned through research that he is the nephew to Glenda Sue Hess, who is the sister of Alvin Lee Glover, Sr., his father. Glenda has two sons, Jason and James Darren Ponder. James has a son by the name Jarred “Daniel” Ponder who works in the city’s planning department. That means he is Lee Glover’s, second cousin.
We initially wondered why the city would choose Glover as the new Fire Chief after a recent association survey where he received an overwhelming vote of no confidence by the fire fighters. How was Glover promoted to Fire Chief when he has a second cousin that works for the city? Oh, that’s right, back on April 4, 2023, the city quietly eliminated the 3rd Degree relations of employees in the Nepotism policy via the Consent Agenda. The Nepotism policy should have disqualified Lee Glover and eliminated him from the “candidate pool” and in our opinion should have applied to him from the start of the search, just like it had for so many other city employees. But wait, there is more, should Glover have been named Interim Chief back in September 2022 while his relative was “pondering” in the city planner’s office? As Interim Chief he was running the department which is a clear violation of the Nepotism rules. I would even bet, with Lee Glover’s long history, we could find a few more “relatives, cohabitants, and roommates”.
Where there is smoke there is fire and in our research we found that Keith Siebert a Captain with the Frisco FD is the brother of Paul Siebert. Paul Siebert joined Frisco FD in 1991 and retired in 2017 and now works in Prosper FD. He applied in 2013 for the Frisco Fire Chief position which was later given to Mark Piland. Paul Siebert was more than qualified for the position but was eliminated from the running due to the Nepotism policy. We were told he could have given any candidate at that time a run for their money had he not been disqualified.
It really is some shady shXt if you ask me. A city insider confirmed our suspicions, telling us that there have been multiple other city employees disqualified or denied the opportunity to pursue director level positions within the city of Frisco because of this same policy. You know, the one that has been in place since 2006 and was used time and time again to control the candidate pool for years.
Remember Lauren Safranek told the city council in the original April memo that the reason they wanted to remove the 3rd Degree is they potentially could lose great candidates and future dedicated employees. Clearly the rules were changed for Melissa Kraft and Lee Glover. It also leaves us wondering did Lee Glover disclose his relationship or did city management and human resources already know this information? Either way they casually tried to sweep this nugget under the rug first in April and two months later in June, thinking no one would piece it together. How does the city determine who it will and will not bend the rules for? Is this more of the Frisco Way? The most important question we have for Ms. High Horse Safranek is don’t you think since 2006 we have lost many internal candidates who already were amazing employees due to this policy? Why didn’t you want to change it then? Why now?
Humpty Dumpty sat on a wall. Humpty Dumpty had a great fall. All the king’s horses and all the king’s men, Couldn’t put Humpty together again.
We were curious why in 2023 the City of Frisco was trying to go back to a broken system in place back in 2011/12 after several years of positive change. Maybe because that is “The Frisco Way.” Many times, we have heard council members and city leadership refer to “The Frisco Way” and we have always been curious what is it? Well, it is a mindset that only Frisco leaders and city management know what is best for the city and the citizens living in it. It is a mindset that the City of Frisco is the only city who could possibly do things the right way and every other city is second fiddle. It is the mindset that we do things the way we have always done it and someone should not question that. It is also the institution of the good ole boy network, scratch my back and I’ll scratch yours.
Let’s pretend it is 2011 and that Humpty Dumpty is Mack Borchardt, Chief of the Frisco Fire Department, sitting lofty up on that wall. Next to him perched high up is his team which includes his buddy Lee Glover, Assistant Fire Chief and Paul Siebert, Assistant Fire Chief, 3 Battalion Chiefs Shannon Britton, Shawn Eft and Paul Farrow and Division Chief Cameron Kraemer.
Then the wind blows and causes a great fall which refers to the 2011 Employee Climate Survey. What we found interesting was it basically said the culture that management created was horrific. Our first responders went to work every day risking their lives in an environment with terrible morale and worried about their job security. At the time 76.3% said they would leave the department if they could and the report noted the city can only correct it by making DRASTIC CHANGES. What would the city do?
All the king’s horses and king’s men refer to the King of Frisco, Geroge Purefoy, the City Manager and his “people” who had to find a solution since it was clear the Fire Chief could no longer be Chief. Chief Borchardt wrote a letter to Purefoy dated 2/23/2012 stating in accordance with the terms and conditions of the Retirement Severance Agreement and Release he was submitting his resignation for retirement effective February 2015. All the King’s Men, aka The Good Ole Boy Network or The Frisco Way” had to figure out how to put Borchardt together, just in a different way.
One would think after the negative survey results regarding his leadership that Borchardt would be terminated or forced into retirement. Hail Ye, Hail Ye, King George to the rescue! After Borchardt retires, he is REASSIGNEDto a newly created position as the Fire Programs Consultant which reports solely to King George himself until he is set to retire in 2015. Why would you reassign someone that you are forcing to retire? A city insider that works at city hall told us that when the decision was made to remove Borchardt as Fire Chief, King George threatened to quit and submitted his written resignation which is why the city “reassigned” Borchardt to King Purefoy.
So why the loyalty between King George Purefoy and Mack Borchardt? Well, what many don’t know is that back in day Mack Borchardt was the city administrator and he is the one that hired King George Purefoy as the first city manager. Then George Purefoy acting as the new city manager hired Mack Borchardt as the cities first paid Fire Chief. Funny thing is Mack Borchardt is still with the city in 2023, in the same consultant position making big bucks and assigned a city vehicle. A PIR was placed for Mack Borchardts employee records which we are still waiting on.
After reading Mack Borchardt Agreement & Release we had many questions. Under the “Release By Borchardt” it says that Mack releases, acquits and discharges Frisco from any and all past or present claims relating to #3. All Allegations ever made or that might have been made by Borchardt against Frisco regarding his employment – well that sounds interesting. In another section it says Borchardt does not admit to any unlawful or discriminatory conduct or any other wrongdoing – well that sounds interesting too. Then the agreement appears to turn into an employment contract for his new position and lists some very specific reasons that he maybe be terminated for such as a conviction for any felony involving moral turpitude, drunkenness, or excessive use of alcoholic beverages, being under the influence on city property or city sponsored activities and fabrication or falsification of city records. The whole thing reminds me of the questions we asked in our Survey Says blog.
The city began its search for a new fire chief and in March of 2013 after a 3-month search the city announced the hiring of Mark Piland. Todd Renshaw, the city’s director of public safety, told a local newspaper Frisco Enterprise, “Chief Piland a very affable, very personable individual. He’s highly educated and has a great deal of experience, which are obviously big pluses,” he said. “He has a strong sense of command and will be a tremendous asset for the Frisco Fire Department going forward.”
According to insiders in the FD, Piland came up with some good ideas to change the department the first being to listen to the organization. Piland implemented In Service Training programs 2x a year for the Officers and Companies. Fire fighters also tell us he had an academy for those FF hoping to move up the ladder over their career. Piland also focused on The Squad Program which responds to almost all calls so they could have enhanced ongoing training to meet state and national standards. Piland also moved the FD away from the quint model based on the FF feedback. Their department centered more on the single engine / pumper truck with a goal to add a 4th ladder truck. He said with 70% of the calls being EMS, the Quints which are rather large and bulky, were slower and more difficult to turn and get down Frisco’s narrow streets. Piland quickly met resistance from King George himself. Imagine going to work in a new city where the City Manager who is your direct boss, is sitting next to his 25+ year buddy (the former Fire Chief that you replaced) at city hall.
In fact, today as the fire fighters fight for collective bargaining so they can have a seat at the table, the city said they oppose it because they already have a seat at the table because more than 200 seats are filled by Fire Department employees on 16 different committees/groups. Examples of these committees/groups are Engine / Truck / Rescue Focus Groups, Promotional Process Review Group, Peer Support Group, Peer Fitness Trainer, Health & Safety Focus Group, and the Driver / Operator Focus Group. What we find interesting is that these groups were created during Piland’s time as Fire Chief based on feedback from the organization. Insiders say over the years tension grew as he was challenged and questioned by city leaders about every change he tried to make because it didn’t fit “The Frisco Way!” Mark Piland retired shortly after applying for the City Managers position (as did many other candidates) and after several differences of opinion with city management on how the department should be run. The question we have, did the city really want change in the department, or where they happy and want to go back to the old “The Frisco Way?”
With the search on for a new Fire Chief, Assistant Fire Chief Lee Glover was named Interim Fire Chief. City Manager Wes Pierson said in a statement. “Public safety is a top priority for me and our City Council. I intend to be deliberate in the search for Frisco’s next fire chief to make sure we find the right person to lead our department to the next level of service, building upon the city’s reputation for excellence.” The city hired a firm to do a national search but one of the requirements was they had to have Texas Certification. Why did we waste time, taxpayer dollars, and resources doing a national search when most likely someone in another state would not have Texas Certification? Five Texas finalists were announced, and Interim FC Lee Glover made the list. It was surprising because he was Borchardt’s #2 and was listed as a part of the problem in the 2011/12 Employee Climate Survey. The association immediately responded by doing a survey in which 220 out of 233 firefighters responded. It was not a surprise that 92.5% of the association did not want Glover as the next Fire Chief. The survey also said 91.4% do not believe Glover has improved morale or regained any trust during his time as Interim Chief. The association made city management and city councils aware of the survey results. It is clear the department does not trust, nor did they want to go back to Borchardt /Glover regime.
No one was shocked in June of 2023 when Wes Pierson, City Manager announced he is promoting Lee Glover to Frisco Fire Chief. Since September of last year, Chief Glover has served as Interim Fire Chief. “Lee’s combination of experience, knowledge, and leadership was the best fit for the department,” said Wes Pierson, City Manager. “I believe Lee is deeply committed to the success of Team Frisco and will work hard to serve our community and members of FFD.” Pierson probably never read the Employee Climate Survey which says, “ There is considerable animosity regarding the Chief.” It also says most believe things won’t change in this department unless the Chief and the entire Senior Staff are replaced. Glover was #2 on that Senior Staff for years.
When the announcement was made I thought to myself about what J.K. Rowling wrote in Harry Potter and the Chamber of Secrets, “Honestly, if you were any slower, you’d be going backward.” Wes Pierson is slow or just stupid and that is evident in his backward ridiculous decision which is the reason the Fire Department is now fighting for Civil Service and Collective Bargaining. Now many will say Lee Glover has changed and does not have that “mentality” anymore but he does and the proof is in the survey and an article in the Frisco Enterprise where he announced his first 100-day priorities. Glover said the department will continue to build on what the city has today and went on to say, “We’re going to continue to do what we’ve been doing since the day I walked in this fire department.” Wait, did he just admit that he wants to do what he has always done, well that makes sense because it is “The Frisco Way” which is why they hired them.
The question citizens should be asking, why hire someone that clearly the fire firefighters did not support back in 2011/2012 and still do not today?
Read Borchardts Retirement Severance Agreement and Release click here
Read the Entire FD Employee Climate Report from 2011/2012 click here
Reach The FD Climate Survey Action plan click here
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