Imagine you live in a city where the newly elected female mayor calls a press conference to make an extraordinary announcement regarding a new recruiting policy for the police department. Shortly into her speech she says the police department must accept ALL willing recruits meaning anyone, regardless of colour, gender, height and weight as long as they can attend and pass a 14-week course in the academy. A large number of candidates immediately come forward, sign up, and next thing you know they are standing before the Captain and Lieutenant of the academy. They are greeted by their instructors who say, “My name is Captain Harris! In case you missed it, this is Sergeant Callahan! We are the meanest instructors here. We’ve got you because you are the worst people here. You are “D” Squad; “D” for “dirtbags”. When I say: “Hey, dirtbags!” that means you. You people are going to hate my guts for the rest of your lives. I am going to make you sorry that you ever came here.” The group of misfit recruits work hard and train hard in order to prove themselves capable of carrying the badge. Funny thing is they end up succeeding despite and because of their eccentricities. Well, that is the plot of the very first Police Academy movie in 1984 which grossed $149.8 million worldwide. The series of films would become one of the most popular “police movie” franchises in history grossing another $387 million for the sequels. It was simple slap-stick humor, usually based on simple characterizations and physical attributes of the “underdogs” struggling to prove themselves even though they faced constant opposition from those who ran the academy. My favorite scene of all time is when Hightower gets a driving lesson on how to drive so he can pass the police exam.
Any who, in Dragnet (Part 1) we went over the 27 recommendations from the Three-Year Strategic Staffing Plan for the Frisco PD and now we want to tell you about a few points that my wife and found interesting in the study. First, police calls are rated on a scale of Priority One to Three. Priority 1 calls are crimes in progress and incidents that put citizens at risk. Priority 2 calls are to ensure situations don’t escalate into a more serious incident. Priority 3 & 4 calls are non-critical. In 2019, the city had 595 Priority 1 calls and they expect that number to be over 900 calls in the next 3 years. The average response time in 2019 for a Priority 1 call was 5.25 minutes. Priority 2 calls had an average response time of 6.48 minutes and in 2019 they had 21, 571 calls. In regard to calls, the study said “Frisco PD patrol staffing increases are necessary to increase the capacity of the FPD Patrol Division to absorb the expected increases in calls for service to decrease response times for calls. With these changes, FPD patrol will align with contemporary patrol staffing standards and be able to accommodate modern police service demands.”
Another key point relating to patrol was “ The City of Frisco needs to make steady progress towards the goal of adding 42 patrol officers over the next 3 years. Without additional staffing, the FPD Patrol Division will not be able to absorb the expected increases in calls for service, increase self-initiated activities, or decrease response times without negatively impacting other patrol performance objectives (e.g., immediate availability and patrol visibility).”
Second, the study looked at the Traffic Division which handles hit and run accidents, traffic enforcement and accident investigation. The study said, “As the population of the City of Frisco continues to grow and more visitors come to enjoy its entertainment venues, additional traffic officers are needed.”
Third, when it comes to investigations we learned investigators assigned to the Crimes Against Children Unit was assigned an average of 13.6 new cases per month in 2018, an average of 20.5 new cases per month in 2019, and an average of 25.8 new cases per month in 2020. The number of new cases assigned to Crimes Against Children has substantially increased; almost doubling from 2018 to 2020. I will be curious to see the average number of cases per month once the Universal Kids theme park opens. It is important to point out that the study said there is not a national standard on the number of new cases that should be assigned to an investigator each month. The general standard used by the study is 12 cases per month for violent crimes (which covers crimes against children / persons).
Last, we learned that the Detention Division and the Communications Divisionat the time of the study operated with the minimum staffing level 24/7/365. More shocking was the Training Unit currently pulls their certified TCOLE instructors from their regular responsibilities as a patrol officer, investigator, or other role within the department to provide the in-service training. The study pointed out that with the size of FPD, this is an inefficient process and impacts the staffing levelswithin divisions and units from where the trainers are drawn. If the Training Unit is sufficiently staffed, it can provide all in-service training for FPD personnel.
In a city with a population of 227,426 residents, should we be concerned about staffing levels in two of the most crucial departments in this city? Absolutely we should be concerned about that! In fact, an insider told us that Purefoy didn’t care too much for Chief Piland because at internal meetings he would constantly try to address staffing issues and was quickly shot down by the then city manager. All we hear from top city officials, the mayor and some council members are the slogan “SAFEST CITY” and we that could be true right now, but what about the future? The question everyone should be asking themselves is will we be the safest city 10 years from now. More importantly, why does it seem as if city management at city hall is operating with a reactive management style meaning reacting to problems as they arise vs proactive management which is where we see ahead, anticipate problems, and take steps to prevent the problems from happening? Was the city proactive in taking steps to meet the 27 recommendations in the study over the last 3 years? If not, why?
Frisco is an amazing city and all we want is for it to stay that way. We must ask how is it we have all this money for incentives, developments, TIRZ and public/private partnership opportunities but we can’t find the money to fix staffing issues? Why is it we can find money in the budget for two more Assistant City Managers? If those questions don’t make you stop and think, then maybe this will. Imagine it is 12:30 am and one of our police officers answers the call for a disturbance in a Home Depot parking lot and upon the officer attempting to make contact with the subject, the man produced a gun and opened fire, striking our officer in the chest just outside of his vest. As he lays there he knows he is going to die so he calls out on the radio, “118, tell my family I love them.” Communications responds, “I can’t copy.” The officer responds one final time, “118, tell my family I love them.” That is what happened to Officer Dia in Toledo and there is nothing to say it can’t happen here. What if one of our fire fighters goes into the burning flames of a Frisco home to rescue a child and the next thing you hear is the PASS device sending out distress signals. Those signals mean that a fire fighter is motionless and probably trapped or deceased. The flames at this point are out of control and it is clear we have a firefighter down. Will it take losing one of our own before we before residents wake up and demand more answers? When does the city decide to step up to the plate, be transparent about our staffing levels and do the right thing? Is it too late?
Our question is, would they still both endorse Mayor Cheney today? They didn’t in the recent election so it makes you wonder, why?
Sgt. Joe Friday is a no-nonsense, by the book kind of cop. He can be calm at times and other times he is viewed as a little rigid, cold, and a fast talker. Imagine Sgt. Friday’s dismay when he is partnered with a lively, unscrupulous, irresponsible and foot loose partner named Pep Streebeck. At their first meeting Friday says his new partner “I don’t care what undercover rock you crawled out from, there’s a dress code for detectives in Robbery-Homicide under section 3-605. 10. 20. 22. 24. 26. 50. 70. 80. It specifies a clean shirt, short hair, tie, pressed trousers, sports jacket or suit, and leather shoes, preferably with a high shine on them.” Their first assignment is to investigate Jerry Caesar a criminal who traffics pornographic magazines. Strait-laced Sgt. Friday said to Streebeck, “There are two things that clearly differentiate the human species from animals. One, we use cutlery. Two, we’re capable of controlling our sexual urges. Now, you might be an exception Streebeck, but don’t drag me down into your private Hell.” Their investigation into Ceaser has a connection to a series of random crimes by a P.A.G.A.N., a criminal cult. Friday and Streebeck realize they must go undercover to rescue the Virgin Connie Swail, a woman who is about to be sacrificed. Swail agrees to testify against the leader corrupt Reverend Whirley. Shortly thereafter Friday begins a romance with Virgin Connie Swail which could hinder his police work. Want to know the rest of the story then you need to watch the 1987 hit movie Dragnet that topped the box office.
There is a general theme in most cop movies which is it is important that police departments have the staff and resources needed to protect and serve residents. During the recent 2023 mayoral election, “staffing” of our public safety departments was a topic raised over and over. In fact, Matt Sapp, President of the Frisco Fire Fighters Association stood in front of our city council in January 2023 and asked a simple question, “Will we as a city add firefighters to the budget this year?” You can read more about how our FD falls below the national staffing standard by reading Where There Is Smoke (part 1), and There is Fire (part 2). The city has repeatedly denied our Fire Department is understaffed and very own Mayor, Jeff Cheney, said he is happy with the staffing levels, and the departments have everything they need. At one of the debates Mayoral Candidate Mark Piland mentioned a “police study” the city had done sometime in 2020 / 2021 and how it stated our police department is understaffed. My wife and I looked at each other and said is it possible that both of our public safety departments are currently understaffed?
A PIR was filed for a copy of the study, but we were told it was only available for viewing at city hall because the documents are subject to copyright. That is truly the most ridiculous thing I have ever heard as an excuse. Whether or not something is copyrighted should not matter or be a reason you withhold it from the public. If you go to Barnes and Noble most, if not all, the items in the store are copyrighted by the authors. Shockingly they are on the shelves, available for viewing and for you to buy. In fact, a simple google search of the organization who did the study pulls up several other studies they have done for other nearby local agencies for example Sachse PD. Imagine our SURPRISE to discover most of those studies are available for full view online. Where is the copyright issue? We also found that Collin County Sherriff’s Office contracted a study for a 5-year plan in February 2022 and Murphy Police Department 2020 Racial Profiling Analysis online. Why does Frisco act like they are special or have the right to withhold information? Why would they tell us we have to come in to view the study – what makes it any different than any other study in other cities? What is in the study that the city does not want us to know? No worries, we have the staffing study in full because Shady Shit does not give up that easily.
Who conducted the study? In 2020, Frisco PD with the help of federal grant money contracted with Justice Research Consultants, LLC, and its principal researcher Mr. Fritsch for the development of a three-year strategic staffing study. Fritsch has done studies both nationally and internationally and is considered a leading expert on police staffing, patrol allocation and deployment strategies. He has conducted staffing assessments in several Texas cities including Allen, Prosper, and Richardson. Fritsch also developed a propriety software called Model for the Allocation of Patrol Personnel (MAPP) which is one of the only models in existence today and the only one that has been stringently validated. Lastly, he has taught graduate level research methods for over 20 years at a university and is a published author. He appears to be more than qualified to conduct the study and to produce accurate results.
The study which was done in 2020 pulled most the of the baseline from 2019 due to covid and how that affected certain indicators. It started with interviews with Frisco PD personnel and the research team conducted a comprehensive analysis of several different factors to validate and project patrol staffing needs. The report is structured into six primary sections and the summary had 27 recommendations for staffing improvements which are listed below:
Recommendation #1: Based on the results, it is recommended by the end of FY 24 that 42additional patrol officers be added above the current authorized patrol officer and corporal allocation. Implementation Timeframe of Officers: FY 22 – Add 14 patrol officers, FY 23 – Add 14 patrol officers and FY 24 – Add 14 patrol officers.
Recommendation #2: It is recommended that four new patrol Sergeants should be assigned to serve as supervisors for special shifts. Implementation Timeframe: FY 22 – Add 2 patrol sergeants and FY 23 – Add 2 patrol sergeants.
Recommendation #3: It is recommended that a deployment team of one Sergeant and three officers be added for each of the next three years. Implementation Timeframe: FY 22 – Add 1 sergeant and 3 officers, FY 23 – Add 1 sergeant and 3 officers, FY 24 – Add 1 sergeant and 3 officers.
Recommendation #4: It is recommended that one new Sergeant should be assigned to the Traffic Unit. Implementation Timeframe: FY 22 – Add 1 traffic sergeant.
Recommendation #5: It is recommended that two new traffic officers should be assigned to the Traffic Unit. Based on the needs of the unit, it is expected these additional traffic officers will be deployed in vehicles. Implementation Timeframe: FY 23 – Add 1 traffic officer, FY 24 – Add 1 traffic officer.
Recommendation #6: Add 3 school resource officers to the School Resource Officer Unit. Implementation Timeframe: FY 23 – Add 1 school resource officer and FY 24 – Add 2 school resource officers.
Recommendation #7: Add 2 criminalists to the Crime Scene Unit. Implementation Timeframe: FY 23 – Add 1 criminalist and FY 24 – Add 1 criminalist.
Recommendation #8: Add 1 property & evidence technician to the Property & Evidence Unit. Implementation Timeframe: FY 24 – Add 1 property & evidence technician.
Recommendation #9: Add 2 digital media technicians to the Investigations Division. Implementation Timeframe: FY 22 – Add 2 digital media technicians.
Recommendation #10: Add 3 civilian investigative assistants to the Investigations Division. Implementation Timeframe: FY 23 – Add 2 civilian investigative assistants and FY 24 – Add 1 civilian investigative assistant.
Recommendation #11: Add 1 Office Manager to the Investigations Division. Implementation Timeframe: FY 23 – Add 1 office manager.
Recommendation #12:Within the Crimes Against Children Unit, add 1 internet crimes against children investigator, 1 digital forensic analyst (non-sworn), and 1 crimes against children investigator. Implementation Timeframe: FY 22 – Add 1 internet crimes against children investigator and FY 23 – Add 1 digital forensic analyst (non-sworn) and 1 crimes against children investigator.
Recommendation #13: Add 2 investigators to the Crimes Against Persons Unit. Implementation Timeframe: FY 23 – Add 1 investigator and FY 24 – Add 1 investigator.
Recommendation #14: Add 1 investigator to the Property Crimes Unit to investigate economic/white collar crimes. Implementation Timeframe: FY 24 – Add 1 investigator to investigate economic/white collar crimes.
Recommendation #15: Add 2 Community Service Officers to the Community Services Division. One of the officers should have the primary responsibility of working with businesses while the other officer should primarily work with hotels/motels. Implementation Timeframe: FY 22 – Add 1 Community Service Officer and FY 24 – Add 1 Community Service Officer
Recommendation #16: Add 4 Detention Officers to the Detention Division. One Detention Officer should be assigned to each of the four shifts. Implementation Timeframe: FY 24 – Add 4 Detention Officers
Recommendation #17: Add 2 Records Clerks to the Records Division. One Records Clerk should focus on open record requests while the other Records Clerk should focus on digital media requests. Implementation Timeframe: FY 23 – Add 1 Records Clerk and FY 24 – Add 1 Records Clerk
Recommendation #18: Add 3 Communications Officers to the Communications Division. These officers can be utilized to provide coverage of the new second Frisco PD radio channel which is expected to be operational in FY 22. Implementation Timeframe: FY 23– Add 3 Communications Officers.
Recommendation #19: Add 1 Communications Supervisor to the Communications Division and develop a fourth shift in communications. Implementation Timeframe: FY 23 – Add 1 Communications Supervisor.
Recommendation #20: Add 2 Radio Technicians to the Radio System Division. Implementation Timeframe: FY 22 – Add 2 Radio Technicians.
Recommendation #21: Add 1 Public Service Officer to the Radio System Division to assist with fleet maintenance. Implementation Timeframe: FY 23 – Add 1 Public Service Officer.
Recommendation #22: Add 1 Office Manager to the Radio System Division. Implementation Timeframe: FY 22 – Add 1 Office Manager.
Recommendation #23: Add 1 Deputy Chief of Police to supervise the Services Bureau. Implementation Timeframe: FY 22 – Add 1 Deputy Chief of Police.
Recommendation #24: Add 2 background investigators to the Professional Standards Unit. One of the background investigators can be a non-sworn employee who handles the background investigations for non-sworn applicants. Implementation Timeframe: FY 22 – Add 2 background investigators (one sworn and one non-sworn).
Recommendation #25: Add 3 training officers to the Training Unit. Implementation Timeframe: FY 22 – Add 2 training officers and FY 24 – Add 1 training officer.
Recommendation #26: Add 1 administrative assistant to the Training Unit. Implementation Timeframe: FY 23 – Add 1 administrative assistant.
Recommendation #27: Add 2 intelligence analysts to the Crime Analysis Unit. Implementation Timeframe: FY 23 – Add 1 intelligence analyst and FY 24 – Add 1 intelligence analyst.
Iris Murdoch once said, “We live in a fantasy world, a world of illusion. The great task in life is to find reality.” Every day that I live in Frisco I feel like we live in a fantasy world. The illusion is whatever the city wants to buy or has shoved down our throats. Based on the way the city tried to deny us the staffing report it is clear they did not want us to learn the study had a total of 27…yes 27 recommendations for more staff. Ask yourself, why does the city want to withhold a study that several other cities have published online? The studies recommendations were to be completed by 2023 or 24 so how many of the 27 recommendations has the city followed through on? During the Universal council meetings, it was Chief Shilson who said he has no concerns about what potential crime Universal could or would bring. The city loves to tout here and there Frisco is the SAFEST CITY, but I am wondering if those that determined that would have the same opinion if they read the staffing study and how “UNDERSTAFFED” we are. Why are we understaffed with life-saving personnel? In my opinion our growth rate is out of control. We have a current population of 227,446 residents and we are growing rapidly with more residents moving here every day. We are growing so fast the city can’t keep up with its own infrastructure. As residents we see it every day with traffic, our roadways, parks and more. However, we don’t see behind the red curtains of city hall every day to realize that our growth is happening faster than we can hire and train more police officers and fire fighters. That means we are now being reactive instead of being proactive years ago, which could have helped us avoid the current situation. Secondly, we have city leaders and management who don’t want to slow growth. They refuse to say no to anything development related so as we continue to bring in big events like PGA golf tournaments, the ACM Awards, and don’t forget a theme park all while we are putting at risk our understaffed departments and residents. It begs the question, why is Frisco and our City Manager Wes Pierson hiring two more Assistant City Managers (and what are their salaries) but we are not working towards hiring more life-saving personnel in the Fire Department or Police Department? Instead, we have a new city manager with a GOD complex and a clear disdain for First Responders.
In our next blog we will dive into some interesting points in the study but for now we leave you to ponder a simple question. Now that we are in 2023 how many of the 27 recommendations can the city mark off the list as completed?
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