Local residents near Frisco Springs took to the city council meeting tonight to speak at citizen input regarding the new Ridgeview West Memorial Park Crematory that is currently under construction. We give them props for wanting to be heard and they probably assumed that the council gives 2 shXts about their concerns. However they quickly learned … THEY DON’T!
Texas Open Meeting Act notes that “citizen participation” period, also known as “public comment,” is a time slot set aside on the agenda for citizens to address the council on any subject not on the evenings agenda. Councils can limit the length of time any one citizen may speak based on the number of people signed up to speak. Because public comment is about items “NOT ON THE AGENDA” the governmental body MAY NOT DELIBERATE on any item that is not on the agenda. What can the governmental body do? They can (1) make a statement of fact regarding the item; (2) make a statement concerning the policy regarding the item; or (3) propose that the item be placed on a future agenda.
As usual the city council continues to break the rules and violate the law by commenting and engaging in ongoing dialogue at citizens input. Tonight they even went as far as preparing a full presentation to “school” the residents on the history of this land. Just so you know, that is there way of saying we are smarter than you! Again, this is not an agenda item so no presentation by the city should have been done, prepared or presented on a NON-AGENDA ITEM. After doing their dog and pony show for 10 minutes, they told tax paying concerned residents you only get 3 minutes to speak instead of 5 minutes. Why? Well Frisco Springs – they don’t care about you. Just like they don’t care about Cobb Hill or Rockhill Residents. Mayor Jeff Cheney has no worries because his current home overlooks the Cottonwood Creek Greenbelt and his PGA lot is a ESPN lot that overlooks the golf course.
What do Crematories do? Well according to the TCEQ they can cremate human remains, embryonic and fetal tissue remains (including umbilical cords, placentas, gestational sacs, blood or bodily fluids from the same pregnancy and appropriate containers. Crematoriums have to register so we found Ridgeview West Memorial Park on the entity search tool. You can also find out the State of Texas Health and Safety Code for Crematories here.
According to a study done by the University of Texas Health Science Center they found that close proximity to sources of mercury releases were associated with increases in learning disabilities and autism. According to the National Collaborating Centre for Environmental Health asked the question, Do crematories emit harmful pollutants of public health concern? Cremation is a combustion process whereby a casket and human remains (or animal remains in pet crematoria) are incinerated at a high temperature in a closed chamber. Types of emissions include:
Organic pollutants: Compounds resulting from incomplete combustion processes or formed when organic compounds react with chlorine in materials such as plastics. These pollutants can include polychlorinated dibenzo-p-dioxins (PCDDs) and dibenzofurans (PCDFs) and polycyclic aromatic hydrocarbons (PAH) amongst others;
Heavy metals: Mercury (Hg) arising from volatilization of Hg in dental amalgam in fillings and a small quantity of various metals in tissues of the individual, or personal memorial items included in the casket.
Do residents of Frisco Springs have the right to be concerned? Yes, of course! Even though me and the old lady plan to get cremated when we pass we had never considered the affects of that. Here is our question, the city has spent millions cleaning up the shXt from Exide near downtown so why would they not want to fight this with the residents. The land is valuable and I am sure the city could buy it and put something useful there. Heck, maybe they could make the animal people happy and put a shelter or adoption center there to help out CCAS. Do a survey of Frisco Springs Residents and ask if they would prefer (A) a crematorium that burns up dead bodies and other nasty crap or (B) a dog park or animal adoption center? My guess is they don’t want to “SEE DEAD PEOPLE!”
Bill starts off by saying let’s get some facts straight and WE AGREE Bill – let’s get some facts straight!
Woodard claims: The blood transfusion program isn’t going away. In fact, it’s expanding with properly trained personnel. First, are you saying the personnel you have today are not properly trained? As of right now, the Squad Program is a highly technical advanced EMS critical care program and also provides additional manpower to critical incidents and structure fires and is also capable of doing blood transfusions.
Woodard claims: We use data to analyze the best use of resources. Right now, the squad sits almost all the time. We would love to see the metrics Bobblehead Bill is relying on to show its idol “almost all of the time.” We reached out to our sources, and they have in fact said that Squad is one of the busiest apparatuses in the FD. So, show us your data and metrics that you analyzed please to prove Squad sits idle. Yes as of today we filed a PIR for those metrics so we will soon have data from the city unless they again try to send it to the AG in hopes of delaying us more open records.
Woodard claims: Staffing is being divided up and assigned to the BC (Battalion Chief) vehicles, along with the blood transfusion program. This will double (from one to two) the availability of this program on every shift, and better utilize personnel and equipment. However, Bill, our sources have also confirmed that they will not be in service because the lieutenant on the squad is being turned into a captain / safety / FIT / drone pilot / chauffer for the BC’s. The squad vehicles will not be in service, and no personnel will be assigned to them. I wonder when the taxpayers paid for those specialized vehicles for us to not use them now. Well, we know the city doesn’t care what taxpayers are floating for things just look at all the trips they take! More importantly, according to the department policies an officer cannot be the acting paramedic on a fire apparatus. Is Bobblehead Bill trying to say that an officer or Battalion Chief is going to be better than a highly trained medic at giving blood?
Woodard claims: In 2024 we expect to add this program to every ambulance we have further expanding the program, which necessitates the training of everyone on those pieces of equipment. Hold up Bobblehead…do you have a written agreement with a blood bank/hospital that they are going to guarantee enough blood for us to put on every ambo at a minute’s notice? Also, how much will the training of everyone cost on those pieces of equipment and is that best use of tax dollars versus having a highly specialized Squad? We would love for Bill, Chief Lee Glover, or the city to show us the proof that this will be rolled out in every ambo in 2024. We would also love for them to show us how they plan to fund the expansion, the additional training of personnel, etc. According to our sources every Ambo will have warmers but not blood! Mr. Woodard said there was 13 calls for blood in 2023. It seems the FD Squad units did their job then just fine, so does 13 mean we should expand it to every single ambo? HERE IS THE QUESTION FOR RESIDENTS: Do you want the medic who maybe does the procedure once or twice every 3 years doing your blood transfusion? Do you want a highly skilled team who does it up to 13 times in one year to do the procedure? As Homer Simpson would say, DUH!
Woodard claims: There is a 12-page contract that he is happy to share with anyone who emails him (so we will be doing that as well as we already placed a PIR request 15 min ago for it). He then posted the “RELEVANT SECTION OF THE AGREEMENT” that he claims stands as proof that the Hospital will supply blood for the expansion. We just filed a PIR for the contract unless he wants to email it to us for free as he said he would. Our email Mr. Woodard is FriscoWhistleBlower@protonmail.com but we won’t get our hopes up you would send it.
The image reads, “Upon request by the City. Hospital shall supply to the City the Blood Products from time to time. in such quantities and types as maybe requested by the City; provided. however that due to the unpredictable nature of the demands for the Blood Products, Hospital cannot and will not guarantee the City the availability of all or any portion of the Blood Products to be supplied hereunder. Hospital does agree. however. that it will use its best efforts to supply all Blood Products ordered by the City in an expeditious fashion to the extent the Blood Products are available to the Hospital. Hospital has no reason to believe that in the absence of special circumstances it will be unable to provide any and all Blood Products required by the City during an emergency.
Well, we have a few questions about the image and wording of Woodard’s so-called proof he published. Let’s take a moment to point out the incorrect punctuation throughout the paragraph and the incorrect written sentences. For example, Upon request by the City. Hospital shall supply to the City the Blood Products from time to time. in such quantities and types as maybe requested by the City; If that is proof who the heck wrote it? Also, what does “TIME TO TIME” mean Mr. Woodard? Is it all the time? Is time to time on every ambo? What does it mean when it says, in quantities and types, “AS MAYBE REQUESTED BY THE CITY? You can say you’re expanding it but just not request the blood to actually have it on hand? It mentions the hospital CAN NOT GUARANTEE AVAILABILITY DUE TO THE UNPREDICTABLE NATURE OF THE DEMANDS FOR THE BLOOD BUT IT WILL USE BEST EFFORTS. That does not sound like a guarantee Bobblehead Bill that you will have this on every ambo in 2024 and why pay for additional training if we may not be able to get it? Lastly, it reads the hospital has no reason to believe that in the ABSENCE OF SPECIAL CIRCUMSTANCES it will be unable to provide any and all Blood Products required by the city during an emergency. Was COVID special circumstances? No one expected the world to shut down the last few years, but it did, is that a special circumstance? Mr. Woodard, this so-called image you posted first looks fake, second is not a guarantee as you said in your statements that it will be available for every ambo, and it is not dated so how do we know if this is a current or previous agreement signed by the city? You really expect citizens to be stupid don’t you?
Lastly Mr. Woodard claims if additional personnel are needed for a fire, we can send more apparatuses as necessary. I am quite certain we have the personnel and equipment to do that. Fires at this point represent less than 2% of total calls. He goes on to say this is not a shortage of personnel (okay sure). Any good organization will evaluate its operations and make changes when it makes sense. QUESTION FOR THE FRISCO FIREFIGHTERS ASSOCIATION: In response to Bobblehead Bill’s statement do you agree we have enough personnel to call out for more apparatuses and still provide the same level of service? Mr. Woodard did you read the firefighters’ survey that says they have no confidence in Chief Glover? Did you still think it made sense after your evaluation of operations to make him Fire Chief? Bad leadership has bad consequences and in this case sir it can be deadly! Robert Townsend once said, “A leader is not an administrator who loves to run others, but someone who carries water for his people so they can get on with their jobs.”
Mr. Woodard likes to talk and hear himself talk, which is why he just can’t stop responding to us once he gets started. We are going to return the accusation and call Mr. Bill Woodard, Place 4 for the Frisco City Council a liar and if he is not a liar then he is misguided by facts! He asks us for proof but what proof has he published that contradicts our last blog Another One Bites The Dust? The fact is the City Manager and Council are going to double down to protect Fire Chief Lee Glover, they can’t stop now. They also are in a pissing match with the Fire Fighters Association and don’t want to give in or admit they may have been wrong so again the city will double down over and over. God forbid they just do the right thing!
The city FD is understaffed, and the Fire Fighters Association has repeatedly requested the need to hire more staff. Hell, the FFA went as far as to go to the city council meeting during citizens input and beg for them to hire more staff. The response, nothing you could hear a cricket if it chirped. While Mayor Cheney likes to break the rules of citizens input and respond to concerns when it comes to development or to defend his reputation, he can’t even crack a smile for the firefighters. Mr. Veteran John Keating won’t even fight for them! He should be ashamed of himself because if there is anyone on that council who knows what it means to serve it is Mr. Veteran Cheating Keating who sits there like a dumb puppet!
Mr. Woodard, if we are not hiring more personnel then how are we expanding the program? Can you honestly say it makes sense to consolidate Squad and the Safety Program? If you can then I hope your family never needs them and they don’t have the personnel to get to you because they have called out more apparatuses to other scenes.
Shout, Shout, let it all out. These are things I can do without
Come on, I’m talking to you …. Come on
Shout, Shout, Let it all out
If the words sound familiar but you have not yet figured it out yet, then let me help you. In 1984, Tears for Fears released their second album. Shout was a song on the album, but it did not hit the Billboard Top 100 until August of 1985. Today it remains one of their most recognizable songs. It was rumored the song was about pain, but the truth is it was a call to action, a rebellion against the established norms of the times, a call to be different.
Frisco has always prided itself on doing things better “than other cities” along with being different and being ground breakers. Being different is “The Frisco Way!” In Frisco our leaders believe we must build the best, develop the best, and offer the best services to our citizens as a standout community. With development and construction in full gear over the last 10 years you can imagine things happened along the way that helped carve out better practices and procedures for the city.
An example of that is back in February of 2018 when Francisco Palmas pant leg was caught in a trencher causing him to be dangled upside down at a local commercial construction site. The result was it nearly severed his leg and you might think he died. Frisco Firefighters reached the victim in just under five minutes, but they couldn’t free him which meant his leg would need to be amputated right there amid the dust, dirt and rocks. (Photo from Frisco Lifestyle – The Edge of Chaos)
According to a Dallas Morning News article, Frisco Deputy Fire Chief, Scott Vetterick said that the department had already started putting a plan in place for this under then Fire Chief, Mark Piland. Vetterick knew with all the development and construction, it was not about if something would happen but rather when it would happen and that made it a priority to have a plan in place. On the way to the scene, Frisco FD reached out to Dr. Gamber, an emergency room doctor at Medical City Plano. Gamber summoned trauma surgeon Al West who would arrive via a helicopter 41 minutes later with his small black medical kit and blood.
While Dr. West performed the amputation just above the right knee, Frisco Firefighters had to hold Palma’s body so he would not fall and proceeded to give him blood replacement. Along with the blood replacement they administered medications, fluids and monitored Palmas’ vital signs along with watching his airway. At the same time other teams worked to disassemble the machine. Palma survived because of the fast actions of the Frisco FD, Trauma Surgeon Al West and the replacement blood brought in that day. At the time there was a 75% chance that with a prosthetic he would walk again one day. Most importantly this man lived to see his kids grow up. In a Frisco Lifestyle article, Vetterick shares, “We had a lot of people working backchannels in order to make it happen that day. I was calling Medical City Plano’s radio room, Assistant Chief Kramer was calling Dr. Gamber, the battalion chief was coordinating the actual rescue and the disassembly of the machine, and then our medics were immediately tending to the patient.”
Deputy Chief Vetterick said at the time he believed that the response protocol put in place is the perfect example of collaborative efforts that help save lives. His hope was it would benefit more people and save more lives as Frisco continued to grow.
The official announcement of the blood replacement being carried on board with the Squad teams came in December of 2018 in a Frisco Fire Department press release. Frisco Fire Chief Mark Piland said, “Frisco Firefighters are committed to providing the highest level of care possible. This program is definitely a team effort, and I would like to thank Dr. Gamber and Medical City Plano for the hard work and assistance to get this program started.”
Dr. Mark Gamber, Frisco Fire Departments Medical Director said, “Prior to today, patients who needed blood were completely dependent on how fast we could get them to a hospital. Now, with early transfusion for severe blood loss, Frisco Fire will give critically ill patients a better chance of survival.”
The news of the new program went far and wide across the state and it was believed that it showed innovation and how Frisco was to lead the way with cutting edge services that help serve the citizens of Frisco.
What is Squad? Generally, the Squad responds to all high acuity EMS calls, and it also responds to all structure fires in a city. It is a 2-person group whose capabilities are like no other unit in the department. If you have a need for the most advanced or technical medical procedures in the field they are the team you want at your front door. For example, Squad assisted doctors with Palma’s amputation, they can give blood transfusions to trapped victims, and they perform out of the box lifesaving methods during emergency medical situations. It is the definition of the city’s motto Progress In Motion.
Safety, education, and training were a big push by Piland who lead the department at the time. It probably came from his experience serving with the Federal Emergency Management Agency (FEMA) as a Task Force Leader with Virginia Task Force 2 a FEMA Urban Search and Rescue Team whose job was to provide search and rescue for victims of disaster. Shortly after Piland became Chief in 2013 he implemented the Safety Officer Program that focused on the health and wellness of the fire fighters. The Captain of Safety oversaw all fire fighter injuries, the safety on scene at calls, structural concerns during fires, identified concerns such as pools that could affect how they fight a fire and more. In 2016, a request was made for two Fire Safety Incident Officers in the city’s annual budget. The goal was to implement two full-time shift personnel to staff the positions around the clock. The program made overall safety a top priority.
Fast forward to today, Frisco is a city of 225,000+ people and we have a New Fire Chief, Lee Glover. Programs like those mentioned above have major implications in saving lives. On October 27, 2023, the Frisco Fire Department released a video about the history of the program in a series called Frisco Fire Facts which was also share to the city Facebook page yesterday. It starts with Deputy Fire Chief Jake Owen of the Frisco Fire Department talking about how the program got started in 2018. It discusses the highlights of the Squad Program and the onboarding of blood replacement.
Ready for the WHOPPER of TEA? It was confirmed to us last week in an off-the-record conversation with a city employee at city hall, that FIRE CHIEF GROGGY LEE GLOVER announced the END OF THE SQUAD PROGRAM! Wait…What? It was also announced that the Safety Program was ending. People are being reassigned to drive Battalion Chiefs! Firefighters will be reassigned most likely depending on staff levels. What will be the result of losing the Squad Program, it will create the loss of two functioning paramedics for high priority EMS calls and a loss of two tactical level firefighters on structure fires. As for the Safety Program what does that mean for the safety of our firefighters? Should we be surprised, I mean the decision to name Groggy Glover the new Fire Chief was not supported by the ranks within the department.
Glover was not kidding when he said in June of 2023, “We’re going to continue to do what we’ve been doing since the day I WALKED INTO THIS FIRE DEPARTMENT.” He DISMANTLED a CRITICAL LIFE SAVING program that was highly regarded, and we are curious why? Is it because that is how modern-day fire departments operate which he probably does not understand since it doesn’t fit the antiquated days of his upbringing in the department. Did he not like the programs simply because they were instituted under the previous Fire Chief, Mark Piland?
According to yesforfrisco.org in the recent MAY 2023 BOND ELECTION – Proposition A, the city asked citizens to approve the following equipment & apparatus items: Vehicles to replace with proposed bond package: 2 Squads, 4 Engines, 8 Medics, 1 Truck, and 1 Hazmat. WHY DID THE CITY ASK CITIZENS TO PAY FOR 2 SQUAD REPLACEMENTS? With all the development of the PGA which will bring golf celebrities from around the world and a new theme park for kids would you end lifesaving programs that protect citizens, visitors, and firefighters? What about citizens of Frisco Lakes? Did the council who rely on their votes to get elected ask Frisco Lakes residents how they feel about getting rid of a blood replacement program that could save their lives? With the traffic getting worse and horrific car accidents happening more often, did anyone think about how the blood replacement program could save the lives of those in the accidents. I mean those are citizens or visitors who spend tax dollars in our city? No – they just want to build and build and claim to be about exceptional service.
On the front page, of the Frisco Fire Department the Mission Statement reads: Committed to your Health and Safety through Exceptional Service. Right under that it reads, “Public safety is among the highest priorities for city leaders, past and present.” Yeah we have heard that repeated over from city leaders. Now act like it!
We just keep asking why, why would Glover think these are good decisions? Based on the 2011/12 Climate Survey it said in order for the issues in the department to be resolved some SIGNIFICANT changes must occur. The culture of the department needs to change from a negative, hostile, retaliatory environment to one that is positive. Guess what, it was trending in the right direction but now Groggy Glover is dismantling the department bit by bit and they hope no one is paying attention. Well, maybe it is just his way of being retaliatory to those speaking out against him as that is how it has worked since he walked into the department all those years ago.
Slowly but surely our Fire Department turns back time and honestly it should scare the hell of citizens! We have heard it scares the hell out of those who put on the FD uniform on the front line every day. It leads us to our last question, the most important question, who is the “King Ding A Ling” of bad decisions? Well, that might be a tie between Groggy Lee Glover and City Manager, Pungent Wes Pierson.
The season 7 opener of the tv show The Office was an episode entitled Nepotism. What is that? Nepotism is the practice among those with power or influence to favor, show bias, or give preferential treatment to relatives, friends, and close associates. The episode started off with everyone returning from summer to the office to find a new office assistant named Luke. It quickly became clear to those who worked at Dunder Mifflin that Luke liked to goof off, deliberately mess up food and coffee runs, and had a poor attitude that led everyone to quickly not like him. When complaints were made to Michael Scott (the manager) he was quick to defend Luke and soon it was revealed that Luke is Michael’s nephew. He had hired him in hopes that would end the bad relationship he had with his half-sister. After the staff’s concerns were ignored they found packages in Luke’s car that he never mailed and because of it they were losing customers. They went to the CEO of the company Jo Bennett and she called Michael the manager in and quickly told him to deal with the situation. During a team meeting later that day, Luke pulled out a laser pointer and started to annoy people so a frustrated Michael ended up spanking Luke in front of the entire office and Luke quit and ran away crying. Due to his actions of assaulting a coworker, Michael was sent by HR to six hours of counseling. After watching the episode, it is clear why Nepotism has no place in a work environment for everyone’s benefit.
If you really want to know what’s going on in the City of Frisco, be sure to tune in to the Consent Agenda for each City Council meeting. Consent Agenda items are considered routine in nature and are considered non-controversial and can be acted upon in one motion. I am curious who determines what is “routine in nature” and “non-controversial” before it is approved to go on the consent agenda?
On June 20, 2023, my wife and I noticed Item 22 on the Consent Agenda for the city council meeting. It read, “Consider and act upon adoption of an Ordinance approving the revised Nepotism policy and the revised Employee Code of Conduct policy. Nepotism? We thought it was such a random and odd change that left us with questions. Why is the city wanting to revise the Nepotism policy? How often does the city’s HR department go to the council to ask them to revise the Employee Code of Conduct Policy?
As you know the city’s Code of Conduct policy has been a hot topic on FriscoChronicles and our Curious George mentality came out. This policy was originally developed in 2006 so why now in 2023 are we suddenly changing it? We started with doing a meeting search for the word Nepotism and what we discovered was the city had already set the stage and made some changes to the Nepotism Ordinance at the city council meeting in April 2023. Item 24 of the consent agenda asked to revise the Nepotism policy to remove the 3rd Degree of consanguinity (blood). They argued it could cause them to lose the opportunity to hire some dedicated employees. The revision ordinance 19-11-91 can be found in the City of Frisco Personnel Policies.
So why did they change it again two months later in June 2023? In a memo from Lauren Safranek, Director of Human Resources to the city council, she asked them to consider a revision to modify the employment relationship of a Department Director with other employees. In the past a Department Director could not have an immediate relationship with someone else in another department. Now, with the June revision, it allows for a Department Director to have someone by blood, marriage, cohabitants, or roommate to work in the city as long as they are not in the same department. They also took the step to add to the list of blood, marriage, cohabitants, and roommates. In Section 3: Definitions the city added and defined the terms Identified Employee and Director. Further down in the policy under General Provisions/Violations, Section A: Supervision, they added No City employee shall be employed in a department in which the Director is related within the prohibited level of consanguinity and/or affinity, a cohabitant, roommate (“Identified Employee”) as specified above. Why now? Why all of the sudden is the city changing the policy 2x in a year, not even 2 months apart when it comes to Nepotism?
After talking to my wife, we thought the only reason to change the policy is if you wanted to promote someone to Director, want to hire someone, or have hired someone that violates the Nepotism policy. The first question we asked ourselves, who are the most recent new hires announced by the city in the last year? The second question we asked ourselves, who has left the city and did they leave because Nepotism was an issue? Wes Pierson was named our new City Manager, and he has since hired two new Assistant City Managers Rob Millar and E.A. Hoppe. We looked at all three and could not find any issues of Nepotism in our research.
The biggest loss for the city this year was Jason Cooley who served as Frisco’s Chief Innovation Officer. He accepted a position with The City of Allen, but we don’t think he left due to Nepotism as we could not find anyone he would potentially be related to working in the city. Cooley was the primary person who taught employees about Frisco’s Core Values. Frisco has a set of core values? Yes, they are Integrity, Outstanding Customer Service, Fiscal Responsibility, Operational Excellence and Our Employees. Ironically, they lead with, “Integrity is honesty, trustworthiness, ethical behavior and always doing the right thing. Integrity matters because we are entrusted with building and maintaining our community. Integrity is the foundation of all other core values.” Hmmm….
Next, we came across an article in Government Technology from July 19, 2023, talking about how the Chief Information Officer in Dallas County was leaving to go lead IT operations in Frisco, Texas. It stated Melissa Kraft made the announcement via her own recent social media post. The article stated that the Frisco FY23 budget included funding for a server and wireless refresh, disaster recovery expenses, switch and network replacements and a Police Department firewall refresh. It also planned to add a data governance program, according to budget documents. Kraft is so new she is not even listed yet in the online city directory, but she is listed on the FY24 Annual Draft Budget. Interestingly in our research we learned that Cory Kraft works as a Sergeant in the City of Frisco Criminal Investigations Unit. Could they be related? Both Melissa and Cory live at the same address, and we believe they are husband and wife which would prevent her from being hired under the Nepotism policy. Has Sergeant Kraft stepped down? Not according to the city’s online directory. Now it is starting to make sense why they made the June 2023 change to the Nepotism policy. Hiring Melissa Kraft would have violated the policy because she would have been a director. So, the city changed the rules to hire her, the pieces are starting to come together.
Now, one would have to wonder what Susan B. Olson, who is currently the Assistant Director of Information Technology, felt about this announcement. Olson has over 20 plus years of employment with the city and sources tell us she applied for the position. Sources also told us they believe she was not considered for the new Chief IT Director because of a “relationship” as defined in the city’s Nepotism policy and Employee Code of Conduct. Did the city of Frisco use the old Nepotism policy to push Susan Olson out and then change it to allow this new hire? If the information we have is correct, and I were Susan Olson I would be furious.
While looking at the Police Department directory we noticed Animal Services was listed. My wife and I were surprised that in a city of 200k+ people it would fall under Frisco PD as we thought it would have been its own department. We noticed from the directory that the Animal Services Supervisor was Steven Lerner who has served the city for 16 years. The positions of Supervisor and Director have two very different pay scales and one would think Steve Lerner would want to be a Director for the pay increase, as long as it didn’t violate the policy. We searched the directory and found a Shelby Lerner who is a Sr. Environmental Health Inspector and the two share a home address. According to the Nepotism policy, Steve Lerner could not have been the Director of Animal Services (if it was its own department) while his wife worked for the city. That means Shelby Lerner would have to step down, or should we say, “retire” as that is the Frisco way.
We connected the dots to the change of the June 2023 Nepotism policy, and we could have stopped here. Something was nagging at me and this time it wasn’t my wife. It was the lingering question, why did they make a change to the Nepotism policy in April 2023? What was happening in April to warrant a change then to the 3rd Degree Relationship that they removed? That is when the alarms went off in my head that the city was going through the hiring process for a new Fire Chief and the acting Interim Chief was Lee Glover. We decided to look into Glover’s relationships and we learned through research that he is the nephew to Glenda Sue Hess, who is the sister of Alvin Lee Glover, Sr., his father. Glenda has two sons, Jason and James Darren Ponder. James has a son by the name Jarred “Daniel” Ponder who works in the city’s planning department. That means he is Lee Glover’s, second cousin.
We initially wondered why the city would choose Glover as the new Fire Chief after a recent association survey where he received an overwhelming vote of no confidence by the fire fighters. How was Glover promoted to Fire Chief when he has a second cousin that works for the city? Oh, that’s right, back on April 4, 2023, the city quietly eliminated the 3rd Degree relations of employees in the Nepotism policy via the Consent Agenda. The Nepotism policy should have disqualified Lee Glover and eliminated him from the “candidate pool” and in our opinion should have applied to him from the start of the search, just like it had for so many other city employees. But wait, there is more, should Glover have been named Interim Chief back in September 2022 while his relative was “pondering” in the city planner’s office? As Interim Chief he was running the department which is a clear violation of the Nepotism rules. I would even bet, with Lee Glover’s long history, we could find a few more “relatives, cohabitants, and roommates”.
Where there is smoke there is fire and in our research we found that Keith Siebert a Captain with the Frisco FD is the brother of Paul Siebert. Paul Siebert joined Frisco FD in 1991 and retired in 2017 and now works in Prosper FD. He applied in 2013 for the Frisco Fire Chief position which was later given to Mark Piland. Paul Siebert was more than qualified for the position but was eliminated from the running due to the Nepotism policy. We were told he could have given any candidate at that time a run for their money had he not been disqualified.
It really is some shady shXt if you ask me. A city insider confirmed our suspicions, telling us that there have been multiple other city employees disqualified or denied the opportunity to pursue director level positions within the city of Frisco because of this same policy. You know, the one that has been in place since 2006 and was used time and time again to control the candidate pool for years.
Remember Lauren Safranek told the city council in the original April memo that the reason they wanted to remove the 3rd Degree is they potentially could lose great candidates and future dedicated employees. Clearly the rules were changed for Melissa Kraft and Lee Glover. It also leaves us wondering did Lee Glover disclose his relationship or did city management and human resources already know this information? Either way they casually tried to sweep this nugget under the rug first in April and two months later in June, thinking no one would piece it together. How does the city determine who it will and will not bend the rules for? Is this more of the Frisco Way? The most important question we have for Ms. High Horse Safranek is don’t you think since 2006 we have lost many internal candidates who already were amazing employees due to this policy? Why didn’t you want to change it then? Why now?
Humpty Dumpty sat on a wall. Humpty Dumpty had a great fall. All the king’s horses and all the king’s men, Couldn’t put Humpty together again.
We were curious why in 2023 the City of Frisco was trying to go back to a broken system in place back in 2011/12 after several years of positive change. Maybe because that is “The Frisco Way.” Many times, we have heard council members and city leadership refer to “The Frisco Way” and we have always been curious what is it? Well, it is a mindset that only Frisco leaders and city management know what is best for the city and the citizens living in it. It is a mindset that the City of Frisco is the only city who could possibly do things the right way and every other city is second fiddle. It is the mindset that we do things the way we have always done it and someone should not question that. It is also the institution of the good ole boy network, scratch my back and I’ll scratch yours.
Let’s pretend it is 2011 and that Humpty Dumpty is Mack Borchardt, Chief of the Frisco Fire Department, sitting lofty up on that wall. Next to him perched high up is his team which includes his buddy Lee Glover, Assistant Fire Chief and Paul Siebert, Assistant Fire Chief, 3 Battalion Chiefs Shannon Britton, Shawn Eft and Paul Farrow and Division Chief Cameron Kraemer.
Then the wind blows and causes a great fall which refers to the 2011 Employee Climate Survey. What we found interesting was it basically said the culture that management created was horrific. Our first responders went to work every day risking their lives in an environment with terrible morale and worried about their job security. At the time 76.3% said they would leave the department if they could and the report noted the city can only correct it by making DRASTIC CHANGES. What would the city do?
All the king’s horses and king’s men refer to the King of Frisco, Geroge Purefoy, the City Manager and his “people” who had to find a solution since it was clear the Fire Chief could no longer be Chief. Chief Borchardt wrote a letter to Purefoy dated 2/23/2012 stating in accordance with the terms and conditions of the Retirement Severance Agreement and Release he was submitting his resignation for retirement effective February 2015. All the King’s Men, aka The Good Ole Boy Network or The Frisco Way” had to figure out how to put Borchardt together, just in a different way.
One would think after the negative survey results regarding his leadership that Borchardt would be terminated or forced into retirement. Hail Ye, Hail Ye, King George to the rescue! After Borchardt retires, he is REASSIGNEDto a newly created position as the Fire Programs Consultant which reports solely to King George himself until he is set to retire in 2015. Why would you reassign someone that you are forcing to retire? A city insider that works at city hall told us that when the decision was made to remove Borchardt as Fire Chief, King George threatened to quit and submitted his written resignation which is why the city “reassigned” Borchardt to King Purefoy.
So why the loyalty between King George Purefoy and Mack Borchardt? Well, what many don’t know is that back in day Mack Borchardt was the city administrator and he is the one that hired King George Purefoy as the first city manager. Then George Purefoy acting as the new city manager hired Mack Borchardt as the cities first paid Fire Chief. Funny thing is Mack Borchardt is still with the city in 2023, in the same consultant position making big bucks and assigned a city vehicle. A PIR was placed for Mack Borchardts employee records which we are still waiting on.
After reading Mack Borchardt Agreement & Release we had many questions. Under the “Release By Borchardt” it says that Mack releases, acquits and discharges Frisco from any and all past or present claims relating to #3. All Allegations ever made or that might have been made by Borchardt against Frisco regarding his employment – well that sounds interesting. In another section it says Borchardt does not admit to any unlawful or discriminatory conduct or any other wrongdoing – well that sounds interesting too. Then the agreement appears to turn into an employment contract for his new position and lists some very specific reasons that he maybe be terminated for such as a conviction for any felony involving moral turpitude, drunkenness, or excessive use of alcoholic beverages, being under the influence on city property or city sponsored activities and fabrication or falsification of city records. The whole thing reminds me of the questions we asked in our Survey Says blog.
The city began its search for a new fire chief and in March of 2013 after a 3-month search the city announced the hiring of Mark Piland. Todd Renshaw, the city’s director of public safety, told a local newspaper Frisco Enterprise, “Chief Piland a very affable, very personable individual. He’s highly educated and has a great deal of experience, which are obviously big pluses,” he said. “He has a strong sense of command and will be a tremendous asset for the Frisco Fire Department going forward.”
According to insiders in the FD, Piland came up with some good ideas to change the department the first being to listen to the organization. Piland implemented In Service Training programs 2x a year for the Officers and Companies. Fire fighters also tell us he had an academy for those FF hoping to move up the ladder over their career. Piland also focused on The Squad Program which responds to almost all calls so they could have enhanced ongoing training to meet state and national standards. Piland also moved the FD away from the quint model based on the FF feedback. Their department centered more on the single engine / pumper truck with a goal to add a 4th ladder truck. He said with 70% of the calls being EMS, the Quints which are rather large and bulky, were slower and more difficult to turn and get down Frisco’s narrow streets. Piland quickly met resistance from King George himself. Imagine going to work in a new city where the City Manager who is your direct boss, is sitting next to his 25+ year buddy (the former Fire Chief that you replaced) at city hall.
In fact, today as the fire fighters fight for collective bargaining so they can have a seat at the table, the city said they oppose it because they already have a seat at the table because more than 200 seats are filled by Fire Department employees on 16 different committees/groups. Examples of these committees/groups are Engine / Truck / Rescue Focus Groups, Promotional Process Review Group, Peer Support Group, Peer Fitness Trainer, Health & Safety Focus Group, and the Driver / Operator Focus Group. What we find interesting is that these groups were created during Piland’s time as Fire Chief based on feedback from the organization. Insiders say over the years tension grew as he was challenged and questioned by city leaders about every change he tried to make because it didn’t fit “The Frisco Way!” Mark Piland retired shortly after applying for the City Managers position (as did many other candidates) and after several differences of opinion with city management on how the department should be run. The question we have, did the city really want change in the department, or where they happy and want to go back to the old “The Frisco Way?”
With the search on for a new Fire Chief, Assistant Fire Chief Lee Glover was named Interim Fire Chief. City Manager Wes Pierson said in a statement. “Public safety is a top priority for me and our City Council. I intend to be deliberate in the search for Frisco’s next fire chief to make sure we find the right person to lead our department to the next level of service, building upon the city’s reputation for excellence.” The city hired a firm to do a national search but one of the requirements was they had to have Texas Certification. Why did we waste time, taxpayer dollars, and resources doing a national search when most likely someone in another state would not have Texas Certification? Five Texas finalists were announced, and Interim FC Lee Glover made the list. It was surprising because he was Borchardt’s #2 and was listed as a part of the problem in the 2011/12 Employee Climate Survey. The association immediately responded by doing a survey in which 220 out of 233 firefighters responded. It was not a surprise that 92.5% of the association did not want Glover as the next Fire Chief. The survey also said 91.4% do not believe Glover has improved morale or regained any trust during his time as Interim Chief. The association made city management and city councils aware of the survey results. It is clear the department does not trust, nor did they want to go back to Borchardt /Glover regime.
No one was shocked in June of 2023 when Wes Pierson, City Manager announced he is promoting Lee Glover to Frisco Fire Chief. Since September of last year, Chief Glover has served as Interim Fire Chief. “Lee’s combination of experience, knowledge, and leadership was the best fit for the department,” said Wes Pierson, City Manager. “I believe Lee is deeply committed to the success of Team Frisco and will work hard to serve our community and members of FFD.” Pierson probably never read the Employee Climate Survey which says, “ There is considerable animosity regarding the Chief.” It also says most believe things won’t change in this department unless the Chief and the entire Senior Staff are replaced. Glover was #2 on that Senior Staff for years.
When the announcement was made I thought to myself about what J.K. Rowling wrote in Harry Potter and the Chamber of Secrets, “Honestly, if you were any slower, you’d be going backward.” Wes Pierson is slow or just stupid and that is evident in his backward ridiculous decision which is the reason the Fire Department is now fighting for Civil Service and Collective Bargaining. Now many will say Lee Glover has changed and does not have that “mentality” anymore but he does and the proof is in the survey and an article in the Frisco Enterprise where he announced his first 100-day priorities. Glover said the department will continue to build on what the city has today and went on to say, “We’re going to continue to do what we’ve been doing since the day I walked in this fire department.” Wait, did he just admit that he wants to do what he has always done, well that makes sense because it is “The Frisco Way” which is why they hired them.
The question citizens should be asking, why hire someone that clearly the fire firefighters did not support back in 2011/2012 and still do not today?
Read Borchardts Retirement Severance Agreement and Release click here
Read the Entire FD Employee Climate Report from 2011/2012 click here
Reach The FD Climate Survey Action plan click here
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