While the search is on for the new Frisco Fire Chief you can be sure that Frisco Firefighters are advocating for a Chief who supports 4 persons staffing and the 48/96 Model. What is the 48/96 model? We asked ourselves the same question we heard them speak about it at citizen’s input.
The Frisco Firefighters Association has been pushing the Frisco Fire Department to move from its current 24/48 schedule to 48/96 schedule. For context, 48/96 means 48 hours on duty followed by 96 hours off which equals essentially two consecutive 24-hour shifts and then four days off.
Meanwhile, City Manager, Wes Pierson has been very upfront he is against the 48/96 model. City Manager, Wes Pierson has been very upfront he is against the 48/96 model and after Fire Fighters talked about it recently at Citizen Input his response this was an HR issue that needed to be discussed privately.
What is the 48/96 Schedule?
Across Texas, fire departments have been moving toward the 48/96 model in recent years. Locally here in DFW McKinney, Richardson, Flower Mound, Lewisville, Carrollton, Denton, Allen, and Grand Prairie all operate on a 48/96 model.
Just this year Mesquite went shifted to the new 48/96 model. Mesquite officials also say the change was overwhelmingly well received, and they have not seen a drop-in service.
Then there is Plano. It is the FWB understanding that Plano is moving in the opposite direction from the traditional schedules. It is transitioning from 24/48 to 24/72, with the transition occurring over several years and additional firefighters being hired to make it possible.
The Frisco Chronicles investigation found evidence that departments like College Station, Sugar Land, Pearland, New Braunfels, Round Rock, Waco, Midland Beaumont, Odessa, Abilene, Brownsville, Klien, San Angelo, DFW Airport, Tyler, McAllen, Longview, Wichita Falls, Woodlands, Bryan, Conroe, Georgetown, Pearland, and Temple also have adopted the 49/96 model.
So, why is Frisco Management so opposed to it?
Models of Proof
College Station is particularly useful for this investigation because it measured the results after implementing 48/96 in November 2024. The city reported an 11.8% decrease in accidents, 28.7% decrease in unscheduled absenteeism, 48.5% increase in training and 93% approval among personnel.
Longview provides another excellent before-and-after example. It had operated 24/48 since 1972, then switched to 48/96 on January 9, 2025, initially as a one-year test. By 2026, its firefighter job posting states that the department is operating on 48/96 model because it helps long term with recruitment.
Should Frisco Switch To the 48/96 Model?
The 48/96 schedule is not simply a scheduling preference. It is a question of what kind of fire department Frisco wants to build for the next generation. A 48/96 schedule would give firefighters 48 hours on duty followed by 96 hours off, creating longer recovery periods and a more predictable work-life balance. For a department asking its firefighters to work one of the most demanding jobs in public service, that matters. Fatigue affects morale, family life, retention and, ultimately, readiness.
Frisco has grown into one of the largest and most sophisticated cities in North Texas. Its fire department should not be stuck treating staffing practices as something that cannot be questioned simply because “that is the way we have always done it.” Apparently, even fire schedules are capable of becoming sacred cows.
The question for city leadership is straightforward: if other departments can successfully operate under a 48/96 model, why shouldn’t Frisco at least seriously evaluate it? There would be legitimate issues to work through. Staffing levels, overtime, coverage, response times, training requirements and budget impacts would all need to be examined. A schedule change should be based on data, not slogans. But Wes Piersons simple refusal to examine the option is just as irresponsible as adopting it without understanding the consequences.
New Fire Chief = Fresh Start
And this is where Frisco’s next fire chief could have an opportunity to make a real difference. A new chief inherits more than trucks, stations and personnel. He or she inherits a department with a culture, a history and firefighters who have spent years watching decisions made above them. The next chief has the opportunity to listen before dictating, to bring firefighters into the conversation and to demonstrate that morale is not merely something mentioned in speeches or employee surveys.
If the 48/96 schedule can improve quality of life, recruitment, retention and morale while maintaining adequate coverage, it deserves a serious look. And if it cannot, firefighters and taxpayers deserve to know exactly why. The next fire chief could make that decision one of the first signs that a new chapter has begun: listen to the people wearing the gear, examine the evidence, and make the decision based on what works best for Frisco.
Wes Piersons Biggest Failure
What Wes Pierson fails to understand is that a strong fire department isn’t built solely with new stations and expensive equipment. It is built by keeping good firefighters, giving them a voice, and making sure they are rested, respected and ready when the alarm sounds. For Frisco, the 48/96 question may be about a schedule. But the bigger question is whether city leadership is willing to rethink the way it does business when the people doing the work tell them there may be a better way.
Wes Pierson has already shut down 4 Person Truck Staffing which the Fire Fighters have been asking for. Both Pierson and several of the current city leaders claimed it would bankrupt the city – yet just this week the City of Celina approved 4-person truck staffing due to the city’s growth. Many North Texas Cities have 4-Person Staffing – yet only Frisco would be affected negatively by it. At least that is what our current YES MAN City Manager, Wes Pierson and several sitting council members want you to believe even though they have NO FIRE SERVICE EXPERIENCE.
For transparency purposes, Frisco Chronicles has never like nor trusted the new City Manager, Wes Pierson. Why? Remember Pierson came to Frisco after serving as the City Manager for the Town of Addison from 2016 to 2020. According to GovSalaries.com his annual wage was $294,102. Residents of Frisco are being asked to trust a man who previously managed “A TOWN” with a population of 17,247 people that covered approximately 4.4 square miles with a growth rate of .3% annually with what is best for Frisco’s future. Compare that to Frisco which covers 69.19 square miles with a tollway dividing the city and has a population of 245,057 and is growing at an annual rate of 3.42%.
Frisco Chronicles firmly believes Wes Pierson has no idea what “A CITY” like Frisco could possibly need and has no experience to rely on in his career history to help him in those situations. That is why good staff over the last two years have left, that is why the HR department has been a disaster. It is clear he was brought here as a “YES MAN” for the former mayor and current council. If he treats City Employees, the way he treats citizens with his nose up in the air and snarky attitude no wonder the exodus is happening.
Disclaimer This article is written as opinion, commentary, and personal interpretation based on publicly available records, meeting observations, agenda materials, and information I have heard from community sources. Any statements involving motives, intent, conflicts of interest, contracts, relationships, or behind-the-scenes activity should be understood as alleged, suspected, or opinion unless directly supported by cited public records. Readers are encouraged to review the linked materials, attend public meetings, request records, and form their own conclusions. Nothing in this article should be interpreted as a final statement of fact about any person’s legal conduct, criminal behavior, or ethical violations.
Read More: 48/96 Work Schedule Presented by: Engineer Todd Marty Firefighter/Operator Tim Swaner Firefighter/Operator Micah Rader. 48/96 Work Schedule. What is the 48/96?. 48 hours on/96 hours off Something different Something progressive. The 48/96 and the Fire Service. https://www.slideserve.com/ronnie/48-96-work-schedule#google_v
Most cities and corporations use executive and senior-level search firms to hire the best of the best for important positions. According to open records, Affion Public appears to be one of the City’s go-to firms for executive and senior-level searches.
More importantly, recent 2026 recruiting activity shows Affion Public actively handling City of Frisco searches, including the Assistant City Manager search. A “Careers in Government” listing also identifies Affion Public as the recruiting firm for a City of Frisco executive search. The use of outside search firms is confirmed by the city’s website which reads, the city’s personnel policy uses outside search firms for executive, senior professional, and management positions when its normal recruiting process doesn’t quickly produce suitable candidates.
One important distinction: they don’t appear to handle most ordinary City jobs. The city generally recruits those positions directly through its own HR department and online application system.
Questionable Hiring Search
Back in April of 2026, when the city announced Fire Chief Lee Glovers retirement, Frisco City Manager Wes Pierson told Local Profile, “He will begin searching immediately for the next chief.”
According to information provided to Frisco Chronicles the City of Frisco hired Clear Career Professionals to conduct a nationwide search for the next Frisco Fire Chief. Frisco Chronicles knows the city likes to do things the “The Frisco Way” when it comes to operations. That is why Clear Career Professionals was a surprise when Affion Public was the city’s go-to-firm for years.
The fact is, a change in vendor can be perfectly legitimate, but the reason for the change may still be worth public scrutiny, leaving Frisco Chronicles with some important questions.
Question 1: Will the search be nationwide? Clear Career Professionals website describes it as a Texas-based professional recruiting and consulting firm. So, why not use a nationwide search firm? Will they publish the top 5 finalists for the job and hold a community meet and greet?
Question 2: When did the “SEARCH” start? Frisco Chronicles has not been able to determine the “TRUE” start date when Clear Career Professionals started the search process. Remember Wes Pierson said in April 2026, he will begin searching immediately for the next chief. The Clear Career Professionals website shows they posted the position on August 15, 2026.
Frisco Chronicles wants to know why the position was not posted on the Texas Commission on Fire Protection’s website? We did a search on August 22, 2026, and there is no job listed for City of Frisco?
Clear Career Professionals, a Texas-based firm, should know to post the job on the Texas Commission on Fire Protection if they have search experience in Fire Service Organizations. Why the delay in posting it to TCFP Careers? Frisco Chronicles did a new search today and guess what we found .. the job is now posted.
Question 3: Was the city aware of any potential relationships that could be an issue when choosing Clear Career Professionals? According to Frisco Chronicles sources inside the city a few have raised concerns about the selection of the firm, its leadership, and relationships involving people connected to the Frisco Fire Department.
At the bottom of the job posting, it lists the names of Michael Boese – President of Clear Career Professionals and Daniel T. Kistner as a Vice President. Immediately we wanted to know if Daniel Kistner doing the search was related to Frisco Fires Assistant Fire Chief, Kelly Kistner. From what we found there is NO FAMILIA RELATIONSHIP between the two gentlemen, however Kelly Kistner’s name will come up again in our investigation.
The Relationship Puzzle
Frisco Chronicles is going to put together a puzzle for you of these relationships. Daniel Kistner (search firm) previously served as the Assistant Fire Chief for the City of Garland. Les Stephens also began his career at the City of Garland. Why does that matter? If our source is correct in that Les Stephens is the front runner for the job, Frisco Chronicles wants to know if Daniel Kistner picked Stephens because he is the most qualified or because of a 30-year friendship. Was Stephens chosen because he was the best candidate or because he is Kistner’s buddy?
Remember the name Kelly Kistner, the current Assistant Fire Chief in Frisco, well we have learned he worked for Les Stephens (leading candidate), previously when he was with the San Marcos Fire Department. The source says they are good friends and that Kelly Kistner is allegedly quietly advocating for the Former San Marcos Fire Chief Les Stephens.
Does the relationship between Daniel Kistner and Les Stephens have anything to do with why Clear Career firm was chosen? Frisco Chronicles has not independently established that the recruitment firm was selected specifically because of any relationship with Les Stephens, nor have we established or believe that Kelly Kistner has attempted to influence the selection process. However, the influence of relationships is a legitimate public-interest question in Frisco based on its history.
Question 4: Is Les Stephens, the Former Fire Chief of the San Marcos Fire Department a front runner in the search?
Les Stephens career speaks for itself. He spent 15 years with the San Marcos Department and has been recognized as Texas Fire Chief of the Year and inducted into the Texas Fire Service Hall of Honor. He seems well respected by others in the Texas Fire Services industry. Frisco Chronicles also learned the Les Stephens applied for the Frisco Fire Chief position in 2023 before they appointed Goofy Glover as the new Chief. Stephens later withdrew his application because he worked out a deal with San Marcos to stay on as Fire Chief.
Residents, taxpayers and possibly some fire fighters would like to know where he stands on the new 24/72 or 48/96 work model? While San Marcos already works on a flex schedule we have been told by a San Marcos local that Les Stephens did not like the flex models as much his Assistant Chief. So, where does Les Stephens stand on some type of flex work model?
Can Les Stephens rebuild a department as described in the 2011 Climate Report? He is walking to a department that was led for years by bad leadership, then in 2012 new leadership came in but the bad leaders still on the payroll worked against him behind the scenes and after he left, they brought back the leadership, being Lee Glover, who was mentioned in the 2011 Climate Report as part of the problem in the department.
When Glover was named Fire Chief in 2023, internally the department fell back years hurting our front-line firefighters. Ordering more bulky apparatuses which have a hard time maneuvering our city streets and traffic. Promotions were handed out based on friendships and not actual qualifications. The act of managing by fear and intimidation came right back up to the surface.
Does Les Stephens have what it takes to rebuild a department that is 2 to 3 times the size he has ever managed? A 2020 article by KXAN discussed how Stephens would like to hire 33 new firefighters to keep up with growth at the time in San Marcos. The article states, “Right now, the department staffs a minimum of 17 firefighters per 24-hour shift (though a typical shift is 22 firefighters).” Compare that to Frisco who needs a minimum of 62 per shift.
We would also like to know the plan Les Stephens has to rebuild the fire fighter’s relationship with the city management and city council members which has been in turmoil for several years now. Our city leaders know when to show up for a selfie with the department, but they don’t actually know how to stand up for the fire department
It sounds like Les Stephens is the front runner because he aligns with what Wes Peirson wants which is the same reason San Marcos maybe happy to see him go… As an Anti-48/96 Fire Chief.
If Les Stephens is the new fire Chief – we will welcome him. However, I would still like to know if he was chosen because he is the best of the best, because he has solutions to Frisco’s issues, that he will be a voice for our firefighters and residents. I hope he is not leading the pack because he has relationships with the recruiting firm and an Assistant Fire Chief already in the city and he will be a YES MAN FOR WES PIERSON.
Final Thoughts
We have hired a city manager with no experience running a city the size of Frisco which was a mistake. Now the city is considering hiring a Fire Chief who has never managed a fire department of this size. The concern with that is Frisco operates ten stations (62 minimum staff) and staffs eight engine/quint companies, three truck companies, a heavy rescue, HAZMAT/EOC unit, seven ambulances and a squad around the clock over 64 square miles.
Compare that to San Marcos which operates six stations and describes six fire districts covering about 39.9 square miles. Its website says it has three engines and three quints, with a minimum of three firefighters on each apparatus. Stephens would be walking to a considerably larger and more heavily resourced operation.
ISO Comparison
Frisco has maintained an ISO Class 1 rating since 2000. That puts Frisco among the very highest-rated fire departments nationally and in Texas. Stephens in San Marcos maintained a Class 2 in most of the city, with some areas classified 2X or 10 because of distance from hydrants or stations
EMS
One of the bigger changes is EMS. Frisco’s Fire Department operates its own EMS apparatus. Its current configuration includes seven ambulances staffed around the clock. San Marcos is different. The city’s website says that while ambulances are housed at San Marcos fire stations, San Marcos-Hays County EMS operates the ambulances.
Current Challanges
Les Stephens on paper looks like a great candidate for a Fire Chief but maybe for a slightly smaller department. Frisco Chronicles is having a hard time believing the city conducted a Nationwide Search for a Fire Chief and that the names Les Stephens and David Jones (from Addison) are supposed front runners.
The operational challenge alone is enough to be concerned, but these Chiefs have never dabbled in internal city politics in a place like Frisco. From this point of view, it appears Wes Pierson the YES MAN to the council is trying to hire his own YES MAN to himself in a Fire Chief.
Lastly, taxpayers have the right to know if Frisco is conducting a genuinely open nationwide search, or is the search process simply being used to formalize a decision that has effectively already been made? Those are two very different things. The city should be able to answer that question with documents, not assurances. Frisco taxpayers are paying for the recruitment process. Frisco firefighters will work for the person selected for many years to come. The next Chief could influence everything from department culture and staffing to scheduling, recruitment, retention and the future direction of the department.
If the process is clean, transparent and competitive, the city should have nothing to hide. If it isn’t, the public deserves to know before the name is announced, not after.
As for my money, I am betting the city will hire Kelly Kistner, another yes man as the new Fire Chief. That would be another failure to add to Wes Pierson’s list.
Disclaimer This article is written as opinion, commentary, and personal interpretation based on publicly available records, meeting observations, agenda materials, and information I have heard from community sources. Any statements involving motives, intent, conflicts of interest, contracts, relationships, or behind-the-scenes activity should be understood as alleged, suspected, or opinion unless directly supported by cited public records. Readers are encouraged to review the linked materials, attend public meetings, request records, and form their own conclusions. Nothing in this article should be interpreted as a final statement of fact about any person’s legal conduct, criminal behavior, or ethical violations.
Recently, the City of Frisco announced the retirement of Fire Chief Lee Glover, bringing an end to a 35-year career with the Frisco Fire Department.
According to the City, Glover joined the department in 1991, when Frisco had just seven paid firefighters. He worked his way through the ranks before becoming Interim Fire Chief in September 2022 and being appointed Fire Chief on June 19, 2023. The City of Frisco announced his retirement on April 7, 2026, with his final day scheduled for August 3, 2026.
On the surface, it is the familiar story of a longtime public servant riding off into retirement. But there is considerably more history here. And after more than three decades inside one of Frisco’s most important public-safety departments, there are questions that deserve answers.
Lee Glover Timeline
1991: Joined the Frisco Fire Department.
2011: Frisco conducted an Employee Climate Survey examining conditions within the Fire Department and its leadership.
January 2012: The climate report documented serious concerns regarding morale, trust, intimidation, retaliation and fear within the department. The report also identified concerns involving senior leadership, including then-Assistant Chief Lee Glover.
September 2022: Glover became Interim Fire Chief.
June 19, 2023: City Manager Wes Pierson appointed Glover Fire Chief after a selection process involving five finalists.
April 7, 2026: The City announced Glover’s retirement.
August 3, 2026: Glover’s final day with the City of Frisco
Turn Back Time: The 2011 Climate Report
We have written extensively about the history of the Frisco Fire Department and the concerns raised about its leadership. The 2011 Employee Climate Survey remains particularly important because it was not simply a disgruntled employee complaining about a supervisor. It was a formal examination of the department’s workplace environment.
The report described serious problems involving trust, respect, morale and the relationship between firefighters and department leadership. It characterized the culture as one involving intimidation, retaliation and fear. It also reported that a significant percentage of respondents said they would leave the department if they could.
Our previous reporting noted the report identified Lee Glover as part of the senior leadership structure under then-Chief Mack Borchardt. The question that naturally follows is simple: What changed between 2011 and 2023 that convinced city management that Lee Glover was the right person to lead the department?
That question became particularly relevant when Glover was named Interim Fire Chief in 2022.
The 92.5% Question
When Glover became a finalist for the permanent Fire Chief position in 2023, the Frisco Fire Fighters Association conducted a survey of its membership.
According to the survey previously reported by Frisco Chronicles, 220 of 233 firefighters responded, and 92.5% said they did not want Glover to become the next Fire Chief. The survey also reported that 91.4% did not believe Glover had improved morale or restored trust during his time as Interim Chief.
Despite those numbers, City Manager Wes Pierson selected Glover. At the time, Pierson said Glover’s experience, knowledge and leadership made him the best fit for the department. That decision deserves scrutiny, not because an employee association should automatically determine who runs a municipal department, but because a 92.5% vote against a leadership candidate is an extraordinary number.
So the questions remain:
What did City Manager Wes Pierson know about the survey before selecting Glover?
Why did City Manager Wes Pierson believe the concerns expressed by the firefighters were not sufficient to disqualify Glover?
Did the City conduct any independent investigation into the concerns raised by the firefighters before making the appointment?
Did City Council members know about the survey results before Glover was appointed?
And perhaps most importantly: What did the City of Frisco do to determine whether the problems identified in the 2011 climate report had actually been resolved before putting Glover into the leadership role as Fire Chief?
Fast Forward: May 18, 2026
The City announced Glover’s retirement on April 7, 2026. Approximately six weeks later, on May 18, Frisco Police responded to Glover’s residence following a 911 call. We filed a Public Information Request seeking the police records associated with that call and incident.
The records we received were heavily redacted. The Case Report Summary identifies Alvin Glover Jr. as a subject and Jamie Glover as the reporting person.
The report states that Frisco police responded to Glover’s residence at approximately 7:41 p.m. on May 18, 2026. According to the report, Jamie Glover identified herself as Alvin Glover Jr.’s wife and told officers that he had recently become increasingly aggressive following a change that is redacted from the report.
The report also states that Jamie reported that Alvin had been displaying certain signs since “recently retiring,” although the specific information is redacted. Officers subsequently made contact with Alvin Glover inside the residence. The remainder of the report contains additional redactions.
A supplemental report was also included in the records provided to us. There is an important distinction here.
We know a police response occurred. We know the City’s records identify the individuals involved. We know portions of the report describe concerns involving Glover’s behavior.
We do not know everything that happened because significant portions of the records were withheld or redacted. That leaves questions.
What Happened After the 911 Call?
According to sources familiar with the incident, Glover was experiencing a serious personal crisis and was transported to a hospital following the police response.
Sources have also alleged that the incident involved suicidal behavior and that Glover may have had a weapon in his possession before officers arrived. Those allegations have not been independently verified by Frisco Chronicles and should not be treated as established fact without supporting documentation.
We are also told that Glover did not return to his normal duties following the May 18 incident and that his next public appearance connected to the department was associated with his retirement in August.
If that account is accurate, it raises some obvious questions:
What happened between May 18 and August 3? Was Glover placed on leave?
Was he using accrued sick leave, vacation, administrative leave or another form of paid leave?
Was he still designated as Fire Chief during that period? Was he performing any official duties? Was he receiving his regular salary? Who was running the Fire Department during Glover’s absence?
Did the City conduct any internal review? These are not questions about someone’s private medical history. They are questions about the administration of a taxpayer-funded public agency and the use of taxpayer-funded compensation.
Was Glover Treated Differently?
This may be the most important question of all. Firefighters work in an extraordinarily stressful profession. Mental health, trauma, substance abuse, family crises and other personal struggles can affect first responders just as they can affect anyone else.
The City should have policies governing how employees, including department leadership, are treated when they experience a personal or medical crisis.
So we have to ask: Are those policies applied equally to everyone? No. The proof is in the previous pudding.
Are rank-and-file firefighters given the same flexibility, leave options and confidentiality that are available to department leadership? No. The proof is in the previous pudding.
Has the City ever placed another firefighter or senior officer in a similar situation on paid leave while maintaining their position?
What are the City’s policies when a department head is unable to perform the duties of the position? Well history shows they terminated the Assistant Fire Chief Cameron Kraemer who was out on medical leave for PTSD and mental health issues.
Who had authority to designate an acting chief and did they formally appoint an acting Chief after May 18, 2026?
If not, why not? Those questions can and should be answered without disclosing someone’s private medical information.
The Mack Borchardt Connection
There is another piece of this history that cannot simply be ignored. Mack Borchardt served as Frisco’s Fire Chief for decades and later became Special Assistant to the City Manager. The City’s current staff directory still lists Borchardt as Special Assistant to the City Manager and states that he served as Fire Chief from 1981 to 2012.
Borchardt’s transition out of the Fire Chief position has been discussed extensively in connection with the 2011 climate report. He was terminated by the city then rehired by then City Manager George Purefoy (long time good ole boy friendship) who made him a “Fire Consultant Liaison within the City Manager’s office. He received a hefty salary and city vehicle. The 2011 report raised significant concerns about the department’s leadership culture at the time. It also identified concerns regarding the senior leadership structure surrounding Borchardt.
Glover was part of that senior leadership structure. Yet years later, Glover ultimately became the Fire Chief. That creates a legitimate question about whether the City actually addressed the problems identified in 2011 or simply changed the name on the office door.
City Management’s Role
There is another issue that deserves examination. The City knew about the 2011 climate report, knew about the concerns surrounding the department’s previous leadership structure, and knew that 92.5% of responding firefighters surveyed did not want Glover to become Fire Chief. With all that knowledge and information what led City Manager Wes Pierson to reach the opposite conclusion?
The City has said Glover was the best fit for the job. Fine. Then show taxpayers the work. What criteria were used? Who conducted the interviews? Who evaluated the finalists? What were the scoring criteria? What concerns were raised about each finalist?
Who recommended Glover? Were references checked? Were prior complaints or investigations reviewed? Was the Fire Fighters Association survey discussed during the selection process? And did Pierson or anyone else in city management conduct an independent assessment of the concerns raised by members of the department?
These are reasonable questions when the person being selected is going to oversee one of the City’s largest and most important public-safety organizations.
Retirement or Something More?
Now we come back to the original question. Why did Lee Glover retire?
The city announced his retirement on April 7, 2026, nearly four months before his final day. The official announcement described it as the conclusion of a 35-year career and praised the department’s accomplishments during his tenure.
That may be exactly what happened. But the timing of the May 18 police response, followed by questions about Glover’s absence from the department, makes it reasonable for taxpayers to ask whether there was more to the story.
Was the retirement entirely voluntary? Was Glover ever asked to retire?
Was he facing an internal investigation? Was he placed on leave?
Was he medically unable to return to duty? Did he decide that retirement was the best option?
Did city management encourage or negotiate his departure? And were any agreements, benefits, payouts, leave balances or other financial arrangements associated with his retirement?
The Bigger Issue
This story is not really about whether Lee Glover had a personal crisis. If the allegations about the May 18 incident are true, that is a deeply personal matter, and nobody should use another person’s crisis as entertainment. The issue is whether the City of Frisco has one set of rules for ordinary firefighters and another for those occupying the corner office.
That is the issue taxpayers should care about. The Frisco Fire Department has grown enormously since Lee Glover joined in 1991. The city now describes the department as having 265 sworn personnel and 34 civilian employees. That is a massive public-safety operation.
The person sitting in the Fire Chief’s office has enormous responsibility. The public therefore has a legitimate interest in how that position is filled, how leadership problems are handled, how employee complaints are investigated, how leave policies are applied and how taxpayer dollars are spent.
The questions surrounding Lee Glover do not begin with the May 18, 2026 police call. They go back more than a decade. The 2011 climate report raised questions about culture and leadership.
The 2022 appointment of Glover as Interim Chief raised questions about whether those problems had really been resolved. The 2023 appointment of Glover as permanent Chief raised even more questions after the Fire Fighters Association survey reportedly showed overwhelming opposition. And now the circumstances surrounding his final months with the City raise another set of questions.
Maybe there are perfectly reasonable answers to all of them. If there are, the City should provide them. Because transparency should not depend on whether the person involved is a firefighter, a department head, a city manager or anyone else on the public payroll.
Frisco taxpayers deserve to know whether the rules are actually applied equally. And after years of controversy surrounding the Fire Department’s leadership culture, that is not an unreasonable thing to ask. It is the minimum.
What Is Next Next we will address the issues with hiring the new Chief of the Frisco Fire Department. We will examine some relationships and ask why the city is using a new company to do the search. Is Wes Pierson looking for the best candidate or the best candidate who agrees with him on the operations of the department.
This is Pierson’s first time working in a major city. He previously worked in Addison, which is 4 square miles and before that Corpus Christi before their growth boom. The leads us to ask does he have the background to make such a large decision. Sources inside say there is a lot of doubt when it comes to his decision-making process with the Fire Department. Stay Tuned for part two!
Disclaimer: This article is intended to report on matters of public record and public interest. If additional information becomes available this article may be updated accordingly.
This article is written as opinion, commentary, and personal interpretation based on publicly available records, meeting observations, agenda materials, and information we received from community sources. Nothing in this article should be interpreted as a final statement of fact about any person’s legal conduct, criminal behavior, or ethical violations.
Yesterday morning, two families woke up in Frisco excited for their kids who had UIL Championship Track Meet at Kenkuydall Stadium. Neither family had any clue or saw coming that by the end of the day one family would lose a son, and the other family would have a son facing murder charges. This should not be happening in Frisco, Texas.
Today, it is compounded by the fact that America (yes America, this has gone viral) has an opinion on what happened. Rumors are being crafted, hate is being spread across social media calling this racial because of the colors of the boy’s skin tones, accusations are being hurled. People are digging through these two teenage boy’s social media accounts looking for the “worst of the worst” to post and they will find it – but how does that change this now? The end result is spreading more hate and divide in a time when we should be waiting for answers.
Believe me when I say this is a parent’s worst nightmare come true on both sides. The parents had no clue as their kids went out the door, neither of them would be coming home. The father of Austin Metcalf, the victim who died in his twin brothers’ arms, spoke out and said, “I want to clarify something right off the start because I have already heard some rumors and gossip. This was not a race thing; this is not a political thing …this is a human being thing! This young man made a bad choice, and it affected his family and our family forever. It is a very unfortunate thing.” He went on “I forgive this boy, not for him but for me, as a father to have peace. His life is destroyed, my life is destroyed; it is an unfortunate, tragic event that will affect us for the rest of our lives. I want to get the word out to other parents so they will talk to their children, so this does not happen again. Senseless acts of violence have become more acceptable, and we have become more callous to them. That needs to change.”
He is an incredible father to have faith over fear today! My wife and I would like to follow in his father’s footsteps and send our thoughts, prayers and condolences to both families. We will be lifting them all up in prayer as well as for our community to heal from this. Last night, Austin Metcalf was called home. Last night Karmelo Anthony spent the first of many nights in jail. Nobody Wins!
Part of that healing is asking legitimate questions that we expect investigators to find answers to:
1. Why did a young man bring a knife to a track meet?
2. At what moment, did he loose control and make the decision to stab him in the chest?
3. When did the first call to 911 get logged?
4. What was the dispatch time, enroute time, and arrival time of the first arriving unit, and was the clear time?
5. Were there any medical personnel for the school on-site at this track meet? If no, why not?
6. Did the revitalization construction happening downtown directly affect the response time of EMS units. What was the time frame delay between him being stabbed and receiving life saving measures by police and fire including CPR and the administration of blood?
7. Is the school offering mental health services to the kids involved and around?
8. Is the city offering mental health services to the first responders who had to watch this young adult die?
9. Were there any warning signs in the young adult’s life or history that would have led the school to believe that he could become a dangerous offender or be carrying a weapon?
10. How could this have avoided? What security measures did the school district have in place at this event?
Both families have to live with Karmelo Anthony decision for the rest of their lives. These questions will tell us who dropped the ball and at what level because a kid does not wake up and say Today, I am taking a knife to a track meet. We need to know where, how, and when the failures happened to keep all the students safe in our schools. One young man made a decision that would affect both families’ lives forever yesterday. We need to stop and talk to our kids and make sure they understand that it doesn’t matter if this was over a seat, a cellphone, or a simple exchange of teenage verbal words — none of those reasons, or any reason, is acceptable to take a person’s life. That is the conversation parents should be having today with their kids. The other day, I took my wife to HEB, and she is in a wheelchair. I had a hard time getting it up over the curb. A group of kids laughed and snickered – no one offered to help and that is what is wrong with our country today. It is time to reteach our kids about humanity and being good stewards. We need to ask ourselves, “What is happening to our town, to our community, that this would be how an otherwise normal day ends?”
This should not have happened in Frisco, Texas …. Yet it did!
The ticking of time is the invisible heartbeat of our lives and affects every moment of our consciousness. Time and self are in perpetual handshake – for example, a human trapped in a completely dark cave would still be governed by the circadian rhythms of their internal clocks. There are many careers in which “time” is a critical component. Metrologists have technology that is incredibly accurate to measure the passing of minutes, seconds. Surgeons in an operating room live on a time clock and those who take too long could kill someone. Professional surf boarders must be able to catch the perfect wave and football players have to make the play in a certain space of time or face penalties. Various factors are crucial to our construction of the perception of time such as memory, concentration, emotion and the sense we have time is somehow located in space.
When it comes to the job of a firefighter, time plays a critical component. Imagine your house catching fire, flames coming out of the windows and roof line while you hear loud pop and bang sounds from things exploding inside. As you watch the firefighters attack the house fire, you become almost paralyzed, and time comes to a standstill. As you stand there seeing the chaos around you, it begins to feel like an eternity of time. For the firefighter the stress put on their body fighting your house fire can prompt their brain to speed up its internal processing which helps them face life or death situations.
When the process began to search for a new chief, the firefighters quickly realized the city had an agenda and that former Assistant Fire Chief Lee Glover from the “Un-Happy Days” was about to be their new commanding officer and Chief. The Frisco Firefighters Association did a survey and provided it to the City Manager and Council. In Survey Says we told you about that survey and its results. Question 1: Do you want Interim Fire Chief Glover to be the next Fire Chief of the Frisco Fire Department? Survey says … 92.5% said NO. City Manager Wes Pierson and his office, along with City Council, were given the results and they chose to disregard the voice of some 200+ firefighters and make Lee Glover the new Fire Chief.
When we were reading through the “In-Service Meeting” notes it was noted that firefighters believe it is their Chiefs job to fight for them and defend them but instead they feel Glover ignoring the staffing issues and only doing what is being asked of him by City Manager Wes Pierson. They don’t believe their current leader and Chief supports them in any way and the result is they have no voice with city management and city officials. One comment noted, “we are not being heard and it will take one of them dying before Glover or the city take notice of staffing issues.”
Who is responsible for hiring and firing in the city? Mayor Jeff Cheney addressed this issue in the 2023 Mayoral Campaign at the Star Patriots Candidate Forum. The Council hires the City Manager, and it is the city managers responsibility to manage and hire and fire department heads. If something goes wrong, you can bet Cheney will excuse himself from responsibility and put it all on Wes Pierson.
Another comment from the most recent notes reads, “we work under the fear of retaliation and feel we are disciplined for the simplest mistakes.” We feel like we have heard this before – oh yeah, we have in the 2011 Climate Report when Lee Glover was the Assistant Fire Chief. The 2011 Climate report reads “firefighters talk about getting in trouble for small things and being required to write memos on things they done (and re-writing them over and over until the Senior Officer is happy with it).” It goes on to read “they are being threatened with their job, being moved to the day shift, being belittled, yelled and treated like children.” Proof is in the pudding!
The “In-Service Meeting” notes also address promotions and annual evaluations. Officers feel they meet their rankings, do their job, and then they are told they must do more than that to get to move up. Now the promotional process is based on a “taskbook” which is a checklist that shows what a firefighter or officer understands and has been cleared in, to show they are proficient in the job they will be stepping into. It was recommended by one of the committees to implement the taskbook in 2025. The 50+ pages of notes said some complete the taskbook, but others can be prevented from completing it by the Battalion Chiefs which prevent them from testing. One comment was the process was very “subjective” and “some are allowed to test, while and others are not allowed to test for promotions.” We know from talking to several inside sources that just recently a handful of firefighters applied for the LT positions, and they were not allowed to test even though they qualified which matches the statements made by the firefighters at the meeting. We also learned that Fire Chief Lee Glover choose to ignore his committees (another complaint in the notes) and implement the taskbook requirement now and that did not give all the candidates time to complete it before the test.
After reading this, we honestly feel like we are on a Merry-Go-Round that is not so …merry. We pulled up the 2011 Climate Report that reads “firefighters’ perceptions of the hiring and promotion process is that it is manipulated by the Chief and Senior Officers.” It goes on to read “firefighters would like to see a hiring and promotion process established, published and followed that does not allow for manipulation of the data of tests and who is selected.” So basically, what is in the 2011 Climate Report matches the feelings of the 2024 In-Service Meeting Notes and the one common denominator is … Fire Chief Lee Glover!
We think that City Manager – Wes Pierson, Mayor Jeff Cheney, and the City Council suffer from Echolaia, which is the repetition or echoing of words that you hear someone else say. If not Echolaia, then they suffer from insanity which is doing the same thing over and over again and expecting a different result. If they don’t have either of those two medical conditions, well then, they suffer from just simple stupidity. Voltaire noted that the more often a stupidity is repeated, the more it appears to be wisdom.
In a nutshell the council hopes we are “STUPID” and if they just repeat the same thing over and over, we will begin to believe it. They are like Dorothy in the Wizard of OZ clicking together her ruby red slippers but instead of saying there is no place like home they are saying Chief Glover is the best, Chief Glover is the best! Just look at Mayor Jeff Cheney at the Star Patriot forum in 2023 when he was running for re-election. After seeing the FFA Survey showing a vote of NO CONFIDENCE in the new Fire Chief Lee Glover, he went to a candidate forum and directly lied to our faces talking about how great Glover was and how he was already improving things at the fire department. LET THAT SINK IN FRISCO RESIDENTS: MAYOR CHENEY KNOWINGLY LIED DIRECTLY TO VOTERS and thought he would never get caught.
Remember, the entire goal of the city and its leadership at all levels these past two years has been to blame Piland, blame the power grab on the “small portion of firefighters”, and to blame anyone and everyone but themselves. They have LIED…. and in the most recent election for the propositions the Frisco Fire Association even made a video pointing that out.
The only mistake the City of Frisco and Frisco City Council made was thinking people would not get tired of their BS and start to pay attention. That failure is what allowed the Whistleblowers to rise up!
The other day I was reading an article about the most common 6 phrases people say to gaslight and manipulate you. What is gaslighting? It is a manipulation tactic often wielded by emotional disruptive abusers and is insidious in nature making it hard for a person to recognize the tactic is happening. What happens when someone tries to gaslight you?
Gradually you begin to question your own judgement, memories, feelings and questioning reality. The article quoted therapist Shannon Thomas who stated that “people who cannot authentically argue their point of view or stand behind their words turn to gaslighting as a tool.” She went on to say ’they resort to confusion creating tactics, and that it really is a true sign of character weakness.”
It made me think back to our recent elections and the mixed messaging the city tried to sell to citizens while attacking our Frisco Firefighters relentlessly while also saying they support our first responders and dedicate at least ½ our annual budget to public safety. They also attacked and tried to destroy the reputation of Former Fire Chief, Mark Piland by saying he was the problem and the reason for the low morale. The solution, to make Lee Glover, the new “SAVING GRACE” Fire Chief. Based on the In-Service notes we have reviewed, the city may have failed “BIG TIME” and the leader driving the bus is our very own City Manager, Wes Pierson!
After the election was over there was a large disdain between our Fire Department and the city so they planned a weeklong set of In-Service Meetings, aka “Healing Sessions” to listen to the firefighters’ concerns. We filed a PIR for anything related to those meetings and after reading the 50+ page report of notes one thing became very clear, the city council knowingly and repeatedly lied to citizens during the election.
Example 1: The Vote No PAC, funded by Frisco Developers, and run by Mayor Pro Tem Bill Woodard
Councilman Woodard was interviewed by Jack Fink with CBS Texas and when asked why the Fire Fighters were bringing the propositions to the ballot, he specifically said due to the “FORMER LEADERSHIP” of the department, referring to Former Fire Chief Mark Piland. We assumed we would see some of those issues noted in this 50+ page report, however only 2 comments were made, which is one the environment is a little more relaxed now (uniforms) and that Piland may have tended to over communicate to the department.
However, they had a lot to say about the current Fire Chief, Lee Glover. When it comes to budgeting and purchasing new equipment, they feel the Chief Glover is out of touch with today’s firefighting tactics. Firefighters said Glovers’ only tactic since arriving has been cost cutting measures to look good to the City Manager’s Office and council and that means he his neglecting his duty to his command.
Remember the Blood Program, otherwise known as which was carried by the Squad Unit? Refresh your memory by reading our older articles “Another One Bites The Dust” and “Make It Look Pretty.” At the time Councilman Woodard was the “city mouthpiece” across social media supporting Glover’s decision to end the Squad program and transfer the blood program to two battalion chief vehicles. The report talks about Glover’s cost cutting measures and how the firefighters believe removing the Squad Unit and transferring the Blood Program was a huge failure as it took away two extra working people on calls and losing the expertise of the Squad members could be and will be deadly to citizens.
What is the end result of the firefighter’s statement above about their concerns with Glover being out of touch with today’s firefighting tactics? Chief Glover has cut valid programs, training and they believe he is purchasing the wrong equipment. Glover has also de-incentivized training under his command, and today they have less training which is dangerous. Courses and training are required for promotions to the next rank and other departments pay for employees to attend training, but Glover is telling his command to “put stock in your own training.” As for equipment, Glover is buying more Quints -the big bulky fire trucks of the old days, which are hard to get around the neighborhood’s tight and crowded streets. The firefighters prefer more engines and tillers. We are told engines are quicker and shorter in size making them a better choice. We are also told the tillers are an advantageous truck because they can go anywhere, carries more tools and is quicker to vent with 107’ ladder.
Are we done yet? Oh no, we are just getting started! There is so much to go over that we are going to break it up into multiple articles this week. Tonight, we leave you with three questions:
1. Why is the City Council and City Manager gaslighting residents into believing all of these issues are due to Former Fire Chief Piland who was endorsed by the Frisco Firefighters Assocation this year during the election?
2. Why is the City Council and City Manager gaslighting residents into thinking the problem is our Fire Association, who they called Greedy Bastards, power hungry and lazy during the election?
3. Why is the City Council and City Manager dying on a sharp sword for Fire Chief Lee Glover who in all respects to his command his nowhere to be found and neglecting his duty to his command?
We leave you with a strong remark in the In-Service notes which we stated above, “Firefighters believe Glover’s only goal is to look good to the City Manager’s Office and City Council which results in him neglecting his duty to his command.” ….. come back tomorrow for part two
UPDATE: PLEASE NOTE WE HAVE MADE CORRECTIONS TO OUR ARTICLE BASED ON MORE DETAILS RECEIVED. CORRECTIONS CAN BE NOTED IN RED OR WITH A STRIKETHROUGH MARK.
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