Survey Says….

As a young adult, I loved watching game shows. The mid-1950s were a period of rapid growth in popularity for quiz shows. I remember watching Jack Barry, on-air host from 1947-1958 and 1960 – 1980 who produced and appeared on “High Low Quiz,” “Juvenile Jury,” and “Tic Tac Dough.” Then, there was Dennis James who is credited with hosting television’s first network game show in 1946 called “Cash and Carry.” One of the most popular of all times was, “The Dating Game” with Jim Lange. Rodney Alcala, a contestant on the show in 1978 is often referred to as “The Dating Game Serial Killer” because when he applied to be a contestant he had already committed at least four murders and decades later authorities discovered he was a prolific serial killer, but, I digress.

The best game show in my opinion is “Family Feud,” which started in 1976 and was hosted by Richard Dawson. He was the host known as the Kissing Casanova for his signature kiss on the cheek and lips to all his female contestants. The show would be hosted over the years by Ray Combs, Louie Anderson, Richard Karn (Home Improvement), John O’Hurley (Seinfeld), and Steve Harvey. My wife and I tune in every day to hear Steve Harvey say, “We asked a 100 people” and “The survey says!” Game shows give the audience the chance to live out our fantasies thinking, “Well, if someone must win, it could be me!”

Who uses surveys? And, what is the survey’s purpose? A better question might be “Who doesn’t use surveys?” It is common for companies to do employee surveys to measure staff engagement or companies may reach out to customers after a purchase to measure satisfaction. The overall purpose of a survey is to get feedback and ideas to understand areas of improvement. We were a little surprised and intrigued when we heard rumors in the last few weeks that the Local 3732 Executive Board of the FFA had done a survey of the firefighters in response to a new chief and in regard to some of the Mayor’s recent statements.

Let’s look at the questions in regard to the Mayor’s Statement Survey:

Question: Do you want Interim Fire Chief Glover to be the next Fire Chief of the Frisco Fire Department? The survey says 92.5% said NO, they do not want Interim Chief Glover to be the new Fire Chief, which is alarming considering he is currently running the Department. Have the firefighter’s lost confidence in Glover?

Question: Do you believe Interim Fire Chief Glover has improved/rebuilt morale and regained trust of the Department? The survey says 91.4% of the Association said, NO Glover has not improved morale or rebuilt trust.  Interestingly, this directly contradicts what Mayor Cheney said at the Star Patriot Debate where he adamantly said Glover has increased morale and is starting to regain trust. When the Mayor answered with such confidence, did he knowingly lie? Was it an attempt to mislead the public to win the election? Just listen to him in his own words…

Now, let’s look at the Fire Chief Questionnaire in regard to the future hiring process of the fire chief position.

Question: Do you believe the organization has any qualified candidates to assume the task set forth by the City Manager’s office?  The survey says 89.4% said NO that the organization does not have any qualified candidates as of now to assume the task. That is pretty telling that Frisco firefighters don’t agree with the Mayor’s view.

Question: Would you like the next chief to be an external hire or internal hire?  The survey says, YES, 93.8% would like an external hire which is mind-blowing because it shows they have no confidence in current interim Chief Glover.

Question: Do you believe the finalist list should be composed of National Candidates? The survey says 91.7% responded, YES it should have national candidates. So, if it were a “national” search, why did they need to be Texas Certified? Oh no, nothing to see here.

Question: Do you believe the finalists should have experience as a chief in a department of equal or larger size and city population density?  The survey says, 86.1% said YES they should have the current experience equal to Frisco’s department.

Question: Do you believe the department is appropriately preparing for the future or heading back to the past practices?  The survey said 91.5%, YES, that they are heading back to the past practices. Are they referring to Mack Borchardt, the previous Fire Chief, who works now in the City Manager’s office as a special assistant?

Question: Do you believe the Department is appropriately staffed?  The survey says 95.2% responded NO it is not adequately staffed. As a resident, that scares the shady shit right out of me that its own department feels that way.

Question: Do you believe there should be a stakeholders’ group of FF consisting of all ranks involved in the hiring process?  The survey said 96.6% responded YES, they want to have a say in picking their next leader.

After seeing the survey, we too had some questions and decided to do some research.

Frisco’s Fire Chief was Mack Borchardt who started as a volunteer firefighter in 1973. Then, in 1982, he became the Administrator and Chief of Volunteers until 1987 when he became the City’s very first Fire Chief. Oddly, in September of 2011, the City announced he would retire and then assume new duties as a Fire Programs Consultant and Special Assistant to then City Manager George Purefoy.

Why would a fire chief take a new role out of the blue? Multiple off the record sources tell us that Borchardt was caught in some compromising situations which could have been a factor, or it could have been his staff and the association just didn’t like him either. 

In the fall of 2011, a Climate Survey was done in the Frisco FD to identify growing concerns of firefighters and officers. It notes, “…there is a lack of trust, respect, and dignity between officers and firefighters. The culture… is very negative and one of intimidation, retaliation, and fear.” The examiner notes that in the conversations with the Chief and Officers they lead her to believe there is some truth to the claims. The report also notes there is considerable animosity regarding Chief Borchardt and that many in the department felt the entire senior staff along with the Chief needed to be replaced because they were all trained in Borchardt’s style. The most telling part of the report was that many firefighters believe the then Chief Borchardt was trying to run the growing department like it only had 20 employees, and instead of hiring those best suited for the job, he hired his friends.

Lastly, it notes the department is understaffed for the growing population (ding, ding, ding). At the time 76.3% of the respondents indicated they would leave the department if they could.

While we have no concrete evidence, multiple sources said Borchardt was pushed out. George Purefoy stood up for him and said, if he goes then I go, so instead Borchardt was moved into a new job at city hall working for George himself. After reading the report, it begs the question was Chief Borchardt removed “not retired” because of his personal behavior and management style that had torn apart the Department?

Did then City Manager George Purefoy save his friend with a cushy job right next to him at city hall? It is important to note that the current Interim Chief and candidate Lee Glover steadily advanced through the ranks of management in the fire department under the leadership of Mack Borchardt; so, based on the report, it might be plausible to assume Glover still has Borchardt’s management style and that is why the new survey shows no confidence in him. Either way, Borchardt and Glover are what some would call “thick as thieves.”

In 2013, the city hired Mark Piland as the new Chief of Frisco Fire Department. According to many of the sources we talked to, YES, change did start to happen, but it didn’t help that Piland was met by resistance from then Manager George Purefoy who conveniently had Mack Borchardt, the previous fire chief, in his ear. Think about it, if you are an old fire chief of 20+ years, would you want to see what you built in the Department change right in front of your eyes?

Tension began early on from what sources tell us, making it very difficult for Piland to make significant changes. Borchardt worked the ear of his longtime friend and boss George Purefoy for years, straining the relationship from the onset with Piland and Purefoy. We are guessing Piland realized early on he was facing a losing battle going up against the old fire chief in the City Manager’s ear day-after-day during his entire tenure. One has to wonder, is this why Piland thought he might better serve the City as Manager? One also wonders if the new City Manager Wes Pierson was really chosen because he would fall right in line?

As a side note, I had some of these suspicions months ago when I filed a PIR asking for Borchardt’s recent contract renewal by Purefoy that was signed just before retiring, which, NO, we still have not received.

Now, it’s 2023 and Glover, who has been the Interim Chief, is a candidate for Chief of the fire department.  You can bet he wants that position badly, and his mentor and friend in the city manager’s office, Mack Borchardt would not mind seeing him in the position either.  If that wasn’t enough, we asked around, and multiple officers told us shocking things regarding Glover that left us flabbergasted. YES, flabbergasted!

Obviously, out of fear of losing their jobs, I can understand why they would not want to go on the record. With that said, multiple firefighters spoke off the record. They have witnessed the Interim Frisco Fire Chief belligerently drunk multiple times in public and threatened them if they ever spoke up about it. The same firefighters confirmed he was recently seen in the street at a FD Conference, again belligerently drunk, peeing on a tree in the median during the middle of the day. Witnesses also say he drank heavily at lunchtime during some of these conferences. So now, the current survey makes total sense. All of these factors, history, and more, contribute to the survey results. We were told he has a known history of maliciously undermining all ranks of FD leadership for his own personal gain.

Based on what we were told, someone at city hall might want to ask the following interview questions of Interim Chief Lee Glover:

Is it true you have a history of being belligerently drunk at FD training conferences and FD apparatus purchasing meetings?

Do you have a DUI on your record from August of 1985? Were you sentenced to 2 years’ probation? Is the city aware of this?

Did you urinate on a tree in the middle of the street at an FDIC conference in Indianapolis? And is it true, you threatened FD staff if they spoke of the incidents and suggest they would “regret it?”

Is it true you have a history of using your rank to cause people in your department to fear losing their job should they go against you?

If we told you there was a tape of you making racially inappropriate statements how would you respond? Do you have a history of making racially inappropriate statements?

If the City had the guts to sit down with the staff today face to face for an honest conversation, would your current staff say all these incidents were true?

Lastly, does the Public Lewdness charge from 1992 and the indecent exposure charge in 2000 belong to you or your father?

From the City’s recent meet and greet, we now know the candidate shortlist is Rob Bergersen, Richard Davis, Lee Glover, Kenneth Johnson, and Marc Pate. None of them have held the position of Chief. But, we learned of a few names that were removed, and we are interested in asking, why since they seem to have much more experience? Take Paul Henley, who is the Fire Chief in Flower Mound and President of the Texas Fire Chiefs Association–why was he taken off the list? Chief Lasky in Lewisville, a 40-year veteran and has served as a Fire Chief for the last 12 years–why was he taken off the list? Hello?  With the stellar background of on some of these candidates, one should wonder why they were removed from the list.  “Survey Says…

Dragnet (Part Duex)

Imagine you live in a city where the newly elected female mayor calls a press conference to make an extraordinary announcement regarding a new recruiting policy for the police department.  Shortly into her speech she says the police department must accept ALL willing recruits meaning anyone, regardless of colour, gender, height and weight as long as they can attend and pass a 14-week course in the academy.  A large number of candidates immediately come forward, sign up, and next thing you know they are standing before the Captain and Lieutenant of  the academy.   They are greeted by their instructors who say, “My name is Captain Harris! In case you missed it, this is Sergeant Callahan! We are the meanest instructors here. We’ve got you because you are the worst people here. You are “D” Squad; “D” for “dirtbags”. When I say: “Hey, dirtbags!” that means you. You people are going to hate my guts for the rest of your lives. I am going to make you sorry that you ever came here.” The group of misfit recruits work hard and train hard in order to prove themselves capable of carrying the badge.  Funny thing is they end up succeeding despite and because of their eccentricities.  Well, that is the plot of the very first Police Academy movie in 1984 which grossed $149.8 million worldwide.  The series of films would become one of the most popular “police movie” franchises in history grossing another $387 million for the sequels.  It was simple slap-stick humor, usually based on simple characterizations and physical attributes of the “underdogs” struggling to prove themselves even though they faced constant opposition from those who ran the academy.   My favorite scene of all time is when Hightower gets a driving lesson on how to drive so he can pass the police exam. 

Any who, in Dragnet (Part 1) we went over the 27 recommendations from the Three-Year Strategic Staffing Plan for the Frisco PD and now we want to tell you about a few points that my wife and found interesting in the study.  First, police calls are rated on a scale of Priority One to Three.  Priority 1 calls are crimes in progress and incidents that put citizens at risk.  Priority 2 calls are to ensure situations don’t escalate into a more serious incident.  Priority 3 & 4 calls are non-critical.  In 2019, the city had 595 Priority 1 calls and they expect that number to be over 900 calls in the next 3 years.  The average response time in 2019 for a Priority 1 call was 5.25 minutes.  Priority 2 calls had an average response time of 6.48 minutes and in 2019 they had 21, 571 calls.   In regard to calls, the study said “Frisco PD patrol staffing increases are necessary to increase the capacity of the FPD Patrol Division to absorb the expected increases in calls for service to decrease response times for calls.  With these changes, FPD patrol will align with contemporary patrol staffing standards and be able to accommodate modern police service demands.”

Another key point relating to patrol was “ The City of Frisco needs to make steady progress towards the goal of adding 42 patrol officers over the next 3 years. Without additional staffing, the FPD Patrol Division will not be able to absorb the expected increases in calls for service, increase self-initiated activities, or decrease response times without negatively impacting other patrol performance objectives (e.g., immediate availability and patrol visibility).”

Second, the study looked at the Traffic Division which handles hit and run accidents, traffic enforcement and accident investigation.  The study said, “As the population of the City of Frisco continues to grow and more visitors come to enjoy its entertainment venues, additional traffic officers are needed.”

Third, when it comes to investigations we learned investigators assigned to the Crimes Against Children Unit was assigned an average of 13.6 new cases per month in 2018, an average of 20.5 new cases per month in 2019, and an average of 25.8 new cases per month in 2020. The number of new cases assigned to Crimes Against Children has substantially increased; almost doubling from 2018 to 2020.  I will be curious to see the average number of cases per month once the Universal Kids theme park opens.  It is important to point out that the study said there is not a national standard on the number of new cases that should be assigned to an investigator each month.  The general standard used by the study is 12 cases per month for violent crimes (which covers crimes against children / persons).

Last, we learned that the Detention Division and the Communications Divisionat the time of the study operated with the minimum staffing level 24/7/365.  More shocking was the Training Unit currently pulls their certified TCOLE instructors from their regular responsibilities as a patrol officer, investigator, or other role within the department to provide the in-service training. The study pointed out that with the size of FPD, this is an inefficient process and impacts the staffing levels within divisions and units from where the trainers are drawn. If the Training Unit is sufficiently staffed, it can provide all in-service training for FPD personnel.

In a city with a population of 227,426 residents, should we be concerned about staffing levels in two of the most crucial departments in this city?  Absolutely we should be concerned about that!  In fact, an insider told us that Purefoy didn’t care too much for Chief Piland because at internal meetings he would constantly try to address staffing issues and was quickly shot down by the then city manager.  All we hear from top city officials, the mayor and some council members are the slogan “SAFEST CITY” and we that could be true right now, but what about the future?   The question everyone should be asking themselves is will we be the safest city 10 years from now.  More importantly, why does it seem as if city management at city hall is operating with a reactive management style meaning reacting to problems as they arise vs proactive management which is where we see ahead, anticipate problems, and take steps to prevent the problems from happening?   Was the city proactive in taking steps to meet the 27 recommendations in the study over the last 3 years?   If not, why? 

Frisco is an amazing city and all we want is for it to stay that way.   We must ask how is it we have all this money for incentives, developments, TIRZ and public/private partnership opportunities but we can’t find the money to fix staffing issues?   Why is it we can find money in the budget for two more Assistant City Managers?   If those questions don’t make you stop and think, then maybe this will. Imagine it is 12:30 am and one of our police officers answers the call for a disturbance in a Home Depot parking lot and upon the officer attempting to make contact with the subject, the man produced a gun and opened fire, striking our officer in the chest just outside of his vest.  As he lays there he knows he is going to die so he calls out on the radio, “118, tell my family I love them.”  Communications responds, “I can’t copy.”  The officer responds one final time, “118, tell my family I love them.”  That is what happened to Officer Dia in Toledo and there is nothing to say it can’t happen here.  What if one of our fire fighters goes into the burning flames of a Frisco home to rescue a child and the next thing you hear is the PASS device sending out distress signals.  Those signals mean that a fire fighter is motionless and probably trapped or deceased.  The flames at this point are out of control and it is clear we have a firefighter down.   Will it take losing one of our own before we before residents wake up and demand more answers?  When does the city decide to step up to the plate, be transparent about our staffing levels and do the right thing?  Is it too late?

Our question is, would they still both endorse Mayor Cheney today? They didn’t in the recent election so it makes you wonder, why?

Dragnet

Sgt. Joe Friday is a no-nonsense, by the book kind of cop.  He can be calm at times and other times he is viewed as a little rigid, cold, and a fast talker.  Imagine Sgt. Friday’s dismay when he is partnered with a lively, unscrupulous, irresponsible and foot loose partner named Pep Streebeck.  At their first meeting Friday says his new partner “I don’t care what undercover rock you crawled out from, there’s a dress code for detectives in Robbery-Homicide under section 3-605. 10. 20. 22. 24. 26. 50. 70. 80.  It specifies a clean shirt, short hair, tie, pressed trousers, sports jacket or suit, and leather shoes, preferably with a high shine on them.”  Their first assignment is to investigate Jerry Caesar a criminal  who traffics pornographic magazines.  Strait-laced Sgt. Friday said to Streebeck, “There are two things that clearly differentiate the human species from animals. One, we use cutlery. Two, we’re capable of controlling our sexual urges. Now, you might be an exception Streebeck, but don’t drag me down into your private Hell.”   Their investigation into Ceaser has a connection to a series of random crimes by a P.A.G.A.N., a criminal cult.  Friday and Streebeck realize they must go undercover to rescue the Virgin Connie Swail, a woman who is about to be sacrificed.  Swail agrees to testify against the leader corrupt Reverend Whirley.  Shortly thereafter Friday begins a romance with Virgin Connie Swail which could hinder his police work.  Want to know the rest of the story then you need to watch the 1987 hit movie Dragnet that topped the box office.

There is a general theme in most cop movies which is it is important that police departments have the staff and resources needed to protect and serve residents.  During the recent 2023 mayoral election, “staffing” of our public safety departments was a topic raised over and over.  In fact, Matt Sapp, President of the Frisco Fire Fighters Association stood in front of our city council in January 2023 and asked a simple question, “Will we as a city add firefighters to the budget this year?”  You can read more about how our FD falls below the national staffing standard by reading Where There Is Smoke (part 1), and There is Fire (part 2).   The city has repeatedly denied our Fire Department is understaffed and very own Mayor, Jeff Cheney, said he is happy with the staffing levels, and the departments have everything they need.  At one of the debates Mayoral Candidate Mark Piland mentioned a “police study” the city had done sometime in 2020 / 2021 and how it stated our police department is understaffed.  My wife and I looked at each other and said is it possible that both of our public safety departments are currently understaffed? 

A PIR was filed for a copy of the study, but we were told it was only available for viewing at city hall because the documents are subject to copyright.  That is truly the most ridiculous thing I have ever heard as an excuse.  Whether or not something is copyrighted should not matter or be a reason you withhold it from the public.  If you go to Barnes and Noble most, if not all, the items in the store are copyrighted by the authors.   Shockingly they are on the shelves, available for viewing and for you to buy. In fact, a simple google search of the organization who did the study pulls up several other studies they have done for other nearby local agencies for example Sachse PD.  Imagine our SURPRISE to discover most of those studies are available for full view online.  Where is the copyright issue?  We also found that Collin County Sherriff’s Office contracted a study for a 5-year plan in February 2022 and Murphy Police Department 2020 Racial Profiling Analysis online.  Why does Frisco act like they are special or have the right to withhold information?  Why would they tell us we have to come in to view the study – what makes it any different than any other study in other cities?  What is in the study that the city does not want us to know?  No worries, we have the staffing study in full because Shady Shit does not give up that easily. 

Who conducted the study?  In 2020, Frisco PD with the help of federal grant money contracted with Justice Research Consultants, LLC, and its principal researcher Mr. Fritsch for the development of a three-year strategic staffing study.  Fritsch has done studies both nationally and internationally and is considered a leading expert on police staffing, patrol allocation and deployment strategies.  He has conducted staffing assessments in several Texas cities including Allen, Prosper, and Richardson.  Fritsch also developed a propriety software called Model for the Allocation of Patrol Personnel (MAPP) which is one of the only models in existence today and the only one that has been stringently validated.  Lastly, he has taught graduate level research methods for over 20 years at a university and is a published author.  He appears to be more than qualified to conduct the study and to produce accurate results.

The study which was done in 2020 pulled most the of the baseline from 2019 due to covid and how that affected certain indicators.  It started with interviews with Frisco PD personnel and the research team conducted a comprehensive analysis of several different factors to validate and project patrol staffing needs.  The report is structured into six primary sections and the summary had 27 recommendations for staffing improvements which are listed below:     

Recommendation #1: Based on the results, it is recommended by the end of FY 24 that 42 additional patrol officers be added above the current authorized patrol officer and corporal allocation.  Implementation Timeframe of Officers: FY 22 – Add 14 patrol officers, FY 23 – Add 14 patrol officers and FY 24 – Add 14 patrol officers.

Recommendation #2: It is recommended that four new patrol Sergeants should be assigned to serve as supervisors for special shifts.   Implementation Timeframe: FY 22 – Add 2 patrol sergeants and FY 23 – Add 2 patrol sergeants.

Recommendation #3: It is recommended that a deployment team of one Sergeant and three officers be added for each of the next three years.  Implementation Timeframe: FY 22 – Add 1 sergeant and 3 officers, FY 23 – Add 1 sergeant and 3 officers, FY 24 – Add 1 sergeant and 3 officers.

Recommendation #4: It is recommended that one new Sergeant should be assigned to the Traffic Unit.  Implementation Timeframe: FY 22 – Add 1 traffic sergeant.

Recommendation #5: It is recommended that two new traffic officers should be assigned to the Traffic Unit. Based on the needs of the unit, it is expected these additional traffic officers will be deployed in vehicles. Implementation Timeframe: FY 23 – Add 1 traffic officer, FY 24 – Add 1 traffic officer.

Recommendation #6: Add 3 school resource officers to the School Resource Officer Unit.  Implementation Timeframe: FY 23 – Add 1 school resource officer and FY 24 – Add 2 school resource officers.

Recommendation #7: Add 2 criminalists to the Crime Scene Unit.  Implementation Timeframe: FY 23 – Add 1 criminalist and FY 24 – Add 1 criminalist.

Recommendation #8: Add 1 property & evidence technician to the Property & Evidence Unit.  Implementation Timeframe: FY 24 – Add 1 property & evidence technician.

Recommendation #9: Add 2 digital media technicians to the Investigations Division.  Implementation Timeframe: FY 22 – Add 2 digital media technicians.

Recommendation #10: Add 3 civilian investigative assistants to the Investigations Division.  Implementation Timeframe: FY 23 – Add 2 civilian investigative assistants and FY 24 – Add 1 civilian investigative assistant.

Recommendation #11: Add 1 Office Manager to the Investigations Division.  Implementation Timeframe: FY 23 – Add 1 office manager.

Recommendation #12:  Within the Crimes Against Children Unit, add 1 internet crimes against children investigator, 1 digital forensic analyst (non-sworn), and 1 crimes against children investigator.  Implementation Timeframe: FY 22 – Add 1 internet crimes against children investigator and FY 23 – Add 1 digital forensic analyst (non-sworn) and 1 crimes against children investigator.

Recommendation #13: Add 2 investigators to the Crimes Against Persons Unit.  Implementation Timeframe: FY 23 – Add 1 investigator and FY 24 – Add 1 investigator.

Recommendation #14: Add 1 investigator to the Property Crimes Unit to investigate economic/white collar crimes.  Implementation Timeframe: FY 24 – Add 1 investigator to investigate economic/white collar crimes.

Recommendation #15: Add 2 Community Service Officers to the Community Services Division. One of the officers should have the primary responsibility of working with businesses while the other officer should primarily work with hotels/motels.  Implementation Timeframe: FY 22 – Add 1 Community Service Officer and FY 24 – Add 1 Community Service Officer

Recommendation #16: Add 4 Detention Officers to the Detention Division. One Detention Officer should be assigned to each of the four shifts. Implementation Timeframe: FY 24 – Add 4 Detention Officers

Recommendation #17: Add 2 Records Clerks to the Records Division. One Records Clerk should focus on open record requests while the other Records Clerk should focus on digital media requests.  Implementation Timeframe: FY 23 – Add 1 Records Clerk and FY 24 – Add 1 Records Clerk

Recommendation #18: Add 3 Communications Officers to the Communications Division.  These officers can be utilized to provide coverage of the new second Frisco PD radio channel which is expected to be operational in FY 22.  Implementation Timeframe: FY 23– Add 3 Communications Officers.

Recommendation #19: Add 1 Communications Supervisor to the Communications Division and develop a fourth shift in communications.  Implementation Timeframe: FY 23 – Add 1 Communications Supervisor.

Recommendation #20: Add 2 Radio Technicians to the Radio System Division.  Implementation Timeframe: FY 22 – Add 2 Radio Technicians.

Recommendation #21: Add 1 Public Service Officer to the Radio System Division to assist with fleet maintenance.  Implementation Timeframe: FY 23 – Add 1 Public Service Officer.

Recommendation #22: Add 1 Office Manager to the Radio System Division.  Implementation Timeframe: FY 22 – Add 1 Office Manager.

Recommendation #23: Add 1 Deputy Chief of Police to supervise the Services Bureau.  Implementation Timeframe: FY 22 – Add 1 Deputy Chief of Police.

Recommendation #24: Add 2 background investigators to the Professional Standards Unit. One of the background investigators can be a non-sworn employee who handles the background investigations for non-sworn applicants.  Implementation Timeframe: FY 22 – Add 2 background investigators (one sworn and one non-sworn).

Recommendation #25: Add 3 training officers to the Training Unit.  Implementation Timeframe: FY 22 – Add 2 training officers and FY 24 – Add 1 training officer.

Recommendation #26: Add 1 administrative assistant to the Training Unit.  Implementation Timeframe: FY 23 – Add 1 administrative assistant.

Recommendation #27: Add 2 intelligence analysts to the Crime Analysis Unit.  Implementation Timeframe: FY 23 – Add 1 intelligence analyst and FY 24 – Add 1 intelligence analyst.

Iris Murdoch once said, “We live in a fantasy world, a world of illusion.  The great task in life is to find reality.”  Every day that I live in Frisco I feel like we live in a fantasy world.  The illusion is whatever the city wants to buy or has shoved down our throats.   Based on the way the city tried to deny us the staffing report it is clear they did not want us to learn the study had a total of 27…yes 27 recommendations for more staff.  Ask yourself, why does the city want to withhold a study that several other cities have published online?  The studies recommendations were to be completed by 2023 or 24 so how many of the 27 recommendations has the city followed through on?   During the Universal council meetings, it was Chief Shilson who said he has no concerns about what potential crime Universal could or would bring.  The city loves to tout here and there Frisco is the SAFEST CITY, but I am wondering if those that determined that would have the same opinion if they read the staffing study and how “UNDERSTAFFED” we are.  Why are we understaffed with life-saving personnel?  In my opinion our growth rate is out of control.  We have a current population of 227,446 residents and we are growing rapidly with more residents moving here every day.  We are growing so fast the city can’t keep up with its own infrastructure.  As residents we see it every day with traffic, our roadways, parks and more.  However, we don’t see behind the red curtains of city hall every day to realize that our growth is happening faster than we can hire and train more police officers and fire fighters.  That means we are now being reactive instead of being proactive years ago, which could have helped us avoid the current situation.   Secondly, we have city leaders and management who don’t want to slow growth.  They refuse to say no to anything development related so as we continue to bring in big events like PGA golf tournaments, the ACM Awards, and don’t forget a theme park all while we are putting at risk our understaffed departments and residents.  It begs the question, why is Frisco and our City Manager Wes Pierson hiring two more Assistant City Managers (and what are their salaries) but we are not working towards hiring more life-saving personnel in the Fire Department or Police Department?  Instead, we have a new city manager with a GOD complex and a clear disdain for First Responders. 

In our next blog we will dive into some interesting points in the study but for now we leave you to ponder a simple question.  Now that we are in 2023 how many of the 27 recommendations can the city mark off the list as completed?

BACKDRAFT

It was a nice sunny day, and my dad called my name and asked if I wanted to ride with him to town and I jumped in the truck before he could even turn around and get an answer.  I loved being with my dad because he was interesting yet peculiar, and he always had interesting things to say.  I asked what we had to do, and he said in his gruff voice “get supplies” and I just buckled up.  We hit a few stops in town including the 5 and dime to get our candy bars and then we started back down the pebbled roads to Chateau Vino (home).  My dad slammed on his breaks out of nowhere he said “son, I smell smoke!”  He yelled, start looking so as we drove we looked everywhere around us and there it was black smoke rising on a neighbor’s land.  My dad slammed on the gas, and we drove fast towards the neighbor’s land, and I remember just bouncing up and down from all those damn pebbles.  We got there and saw the old man holding a hose and we grabbed others laying nearby and started spraying.  It took a while before the fire brigade arrived from town with a portable water truck.  I don’t remember much after that as I think I was in shock as it was my first fire.  We had the help of other local farmhands and the brigade and after it was out everyone sat on the back of their trucks watching for hot spots late into the evening. 

Why is this important? Because when I was a kid my dad always told me that if your business involved the land you lived on such as a farm or winery then you know the most detrimental thing that can happen is a fire. He said within minutes a small fire in open dry land could decimate an area and destroy our family’s winery.  When we first moved to Texas I learned the city we lived in had Citizens Fire Academy, so I signed up.  We learned that a fire requires a flame,  air, fuel, and heat.  We learned a backdraft is caused by the sudden introduction of air into a fire that has depleted most of the available oxygen in a room or building.  Firefighters look for signs such as smoke being drawn in along with the air under doors, and windows.  They also look to see if the windows are showing signs of excessive heat, such as brown stains and cracking.  It saves them from opening a door or window and being caught in a backdraft of fire.  My experience as a young lad and my short time in Citizens Fire Academy gave me a whole new perspective on what these men and woman do. 

As a Frisco resident in 2017 and 2020 when the Frisco Fire Fighters endorsed Cheney I figured if they felt he was the right leader I would support him too.  Then in April 2021 you would have thought an El Paso dust storm full of tumbleweeds came through Frisco and upset the equilibrium of our city.  As we discussed in our earlier blogs Where There Is Smoke PT 1 and There is Fire PT 2, there has been a long standing point of contention between fire fighters and the city in regards to workers compensation.  In 2021 the city opposed House Bill 2242 brought forward by their own district House State Rep Jared Patterson.  In 2023 the FFA and Patterson brought HB 471 and they have been working very hard to get it passed in Austin and it would protect first responders across Texas. 

While our local Frisco Fire Fighters Association and State Rep Jared Patterson are working so hard to protect first responders, you can imagine our shock on May 2, 2023 when we learned a 27-year veteran of the Frisco Fire Department felt the need to speak at Citizen Input on how he was recently terminated by the City of Frisco while he was on leave and under medical supervision for PTSD.

Those that wish to watch the City Council Meeting, be sure to watch the end of citizens input for the disgusting smug pre-written response by our new City Manager, Wes Pierson to Assistant Fire Chief Cameron Kraemer’s passionate plea for the Council’s intervention and assistance.

The Frisco Fire Association also spoke on Kraemer’s behalf and on behalf of all first responders that may be suffering from PTSD or any other work-related injuries or illnesses.  You can watch the meeting in its entirety here.  Citizen Input begins at approximately 54:00 minutes. 

In a post of Chief Kraemer’s Facebook page he confirmed that since this meeting, the City has not reached out to him.  Then on May 16th Kraemer, along with the FFA President Matt Sapp, and Former Frisco Fire Chief Mark Piland, spoke out again at City Council during Citizen Input. You can watch that meeting in its entirety here.  Just go to Citizens Input at the 23:30 minute mark.

We are going to continue to follow Kraemer’s situation and if you want more information please visit the Fire Fighters Association Facebook page.  They will be posting updates on Chief Kraemer, House Bill 471 and the City’s opposition to the Bill down in Austin.  It has also been interesting following their page for daily updates on the Department’s Staffing issues that the city continues to deny exists.

As we always do every other Tuesday, my wife and I tuned in online to the council meeting on May 16 and as soon as the meeting started I wanted scream like Alanis Morrissette…

Isn’t it ironic?
Don’t you think?
A little too ironic
And yeah, I really do think


Ready for the kicker?  May is Mental Health Awareness Month and the city terminated a 27-year employee by email over mental health then Mayor Cheney presents a proclamation to Denton County MHMR for all they do for mental health.  Nothing regarding this has sat well with me so my wife and I did find Chief Kraemer’s email and sent him a note to say we support him.  We told him we didn’t expect a response we just wanted him to know as citizens we appreciate everything he has done for this city, and we hope for the best for him and his family. 

Lastly are my words for Wes Pierson, a man the city hired about a year ago that now sits up high in his lofty thrown next to our City Attorney.  I was shocked, stunned and dismayed at the absolute disrespect you displayed and spewed out of that mouth of yours to a man who served our city for 27-years. If my mom were alive she would say wash that disrespect out with a bar of soap.  In my 70 years of life, I have never seen anyone as cruel and callous with their words as you were that night.  It showed your character, and I am guessing you have no idea how Mr. Kraemer feels since you have never kept a job in the same place for more than 5 to 7 years and the good lord blessed you with perfect mental health.  I am sure you are very proud of yourself sir, but you showed me and many other residents something that night.  If you can have that much disdain for a 27-year fire fighter of this city, then how do you feel about us the residents who pay taxes here and your salary and the other first responders in this city?

If you live in Denton County and need help please reach out to the Denton County MHMR Center Crisis Line at 800-762-0157 or click on the May Mental Health picture and it will redirect you to their website.

I thought that I’d been hurt before
But no one’s ever left me quite this sore
Your words cut deeper than a knife
Now I need someone to breathe me back to life

You watch me bleed until I can’t breathe
Shaking, falling onto my knees

I’ll be needing stitches
Tripping over myself
Aching, begging you to come help

Shawn Mendes

‘Zip-A-Dee Doo-Dah’

Imagine it is the early 80’s and your family is about to embark on their summer vacation.  The day before you leave your dad is packing up the sports wagon, aka Wagon Queen Family Truckster, trying to figure out how each suitcase needed to be positioned on the roof, so nothing got lost along Route 66. You see your parents sitting at the kitchen table looking at the map one last time planning the ultimate route with amazing pit stops and fun things to do.  Morning comes and it is time to hit the road.  As you pull out of the drive all you can think about it is your destination…Walley World.  Okay yes I am talking about Clark Griswold and the hit movie National Lampoon’s Vacation.  It is a classic, timeless, and hilarious comedy and in my opinion one of the best movies of all time.  Well soon families with small kids across the nation will pack up for that summer trip right here to Frisco, Texas.  If you are wondering why then you have been living under a rock or in a cave for way too long.  Universal Studios will be the Walley World of Frisco!

In January 2023 when residents learned Universal would be coming to town, they did not receive the Griswold welcome by locals.  Instead, residents had a lot of questions and concerns about the project and its impact on the city.  The biggest question still to this day is when did the city first hear about Universals interest in Frisco for this project?  The answer is not as easy as one may think, and it varies depending on who you ask. In a council meeting Mayor Cheney said they first learned about the project at the end of August or September 2022.  Then in an interview with local reporter Brett Shipp back in late January, Mayor Cheney said council had been thoroughly vetting the project the last 4 to 5 months.   When announced in January several council members and P&Z board members admitted to not having the so-called traffic study, economic impact study, or crime study.  In fact, several admit to having very few details on the project other than the colorful rendering seen by the world. 

That is where we thought the story would end until one day I checked our email and there was a letter with a copy of two PIR’s by two different residents and I will admit I was a little verklempt and excited.  The requests were for all communications regarding P117 / Universal, travel plans and expenses and more.  Buried in one of the requests we found a picture of a timeline titled “Genesis of Universal Project” and after reading it we were very confused and perplexed.

Hold up!  If the timeline provided by the city is correct then we have a lot of questions.  It does not match the verbal statements/timelines given by the mayor and some council members and it does not match the emails received in the PIR.  Who wrote the timeline?  Who put the timeline in the PIR?  Why are there no emails supporting this time frame?  Are we to believe not one email went back and forth from May to the end of August regarding this big project that was in discussion?  

According to this timeline the city officials supposedly had 3 meetings in June.  The first was June 7, the second June 14, and the third June 21, 2022.   However, when you get to July 13 it notes the June board meeting was canceled so the EDC board did not get a briefing until July.  Let’s pretend we have a multiple-choice test question:  Which June meeting was canceled?  A) June 7, B) June 14, C) June 21, D) All of them or E) None of them.  May, June and July?   That is very different than September or October, which were the city officials statements given at city council meetings and meet and greets.  I find it hard to believe my wife and I are the only ones asking why the timeline keeps changing.  Why do I feel like we are being lied to and if they are lying, why?  If the city council was briefed on a regular monthly basis since July 2022 then why is it when confronted after the big grand announcement most of the city officials and members of P&Z had little to no information about the project?  When asked most looked like “deer in the headlights” and could not try to exit the conversation fast enough.  What they did have were the same talking points that we later learned were lies and part of a bait-and-switch to what was really in the development agreement.

Confused we decided to go through the emails sent to us and we found the first email dated 8/22/2022 at 1:57 PM from Laura Cuzman (Sr. Admin Asst at the Frisco EDC) to Holly McCall and Sharon Perry (City Mgr. Admin Asst) is regarding a “High Priority Meeting.”  It goes on to say Jason Ford (President of the Frisco EDC) would like to coordinate an “important meeting” with a “prospect” at the Frisco EDC office to be held 8/31/2022.  It notes that city staff should include Wes Pierson, Ben Brezina and John Lettellier.  Laura asks Holly to confirm if Mayor Cheney and/or Angelia Pelham from the council could attend and what 2-hour window would work so they could coordinate a meeting.   Immediately Sharon Perry responds and asks, “Is this for Project US?”  If it is Wes can be available all day.  Laura responds that she believes so but will confirm with Jason Ford.  Then an email is sent from Jason Ford to Ben Brazina (Asst. City Manager) and he states Cheney can be available, Angelia is on vacation and then he asks if Ben and Wes have suggestions of other council member(s) they should include.  He specifically says, “ Mayor Pro Tem perhaps as part of protocol?”  Then Jason asks Ben to make a call to Richard the next day to discuss any potential issues with the other member we discussed with related experience. 

In my best Beyoncé I want to scream, ring the alarm, ring the alarm!  Why would you not invite all the council members?  Why exclude any of them from important conversations regarding such a big project?   Is this typically how the city conducts business?  What member could be a potential issue due to their related experience? 

In the next series of emails that started on August 29, Emily Pollard (Marketing & Special Events – Frisco EDC) sends an email to Jason Ford and Leigh Lyons with a draft of the P117 Site Visit Presentation for August 31.  Then Jason Ford sends an email to Wes Pierson, Ben Brezina and a cc to Marla Row (Visit Frisco) where he shares the first working draft of pitch decks for Wednesday’s meeting.  That evening, Ben Brezina responded back they should highlight the month of May 2023 and talk about how many people are coming to Frisco with the PGA Frisco opening, Dallas Cowboys Training Camp Kick Off Party, ACM Music Awards and KitchenAid PGA Senior Championship.  His point “inertia is moving…time for Project US to join us as our Partner. The next morning Marla Row sent 2 emails, the first talked about what statistics they should use for economic impact and the second email adds they should reference the meeting they had with all the venues to discuss them activating events around the ACM which further shows partnership beyond developments.  Ben Brezina replies he likes that angle, it’s not just deal making, site development, construction, and grand opening but a partnership that extends far beyond the doors opening.  Later that day Jason Ford sends out a revised “pitch deck” and working draft agenda for the August 31, 2023 meeting, along with a note to Jeff Cheney, Brian Livingston, Tammy Meinershagen, Wes Pierson, Ben Brezina, Marlo Roe, and John Lettellier with the subject line: Please sign NDA ASAP for meeting tomorrow.  He goes on to say the meeting will be at the Frisco EDC office and the client has asked every participant  to sign an NDA, which was drafted by Richard Abernathy. 

Pictures of the P-117 Meeting Agenda show a list of participants and notes topics from prior meetings which may be revisited or carried over (site specific).  

Discussion on workforce (i.e., how far would employees need to travel in from):   A primary benefit mentioned over and over promoting this project was the jobs it will create for Frisco residents.  If this was about local jobs then why are we talking about how far employees will have to travel.

Would the community be receptive to this project / land use?  If not, why?  Let’s just do a quick look at the City of Frisco’s social media Facebook page.  On average daily posts can generate anywhere from 1 to 50 comments and maybe 3 to 4 shares.  When you see posts with 100, 500, 1000 comments you can bet it is something citizens are paying attention to. Just look at the City’s Facebook page when it comes to Universal posts.  On 1/11/23  the first post “The Announcement” had 1.9k comments and 4.8k shares and was one of the highest responded to posts on the city’s page in two years. It is important to note that most of the comments were against the project.  Then a second post on 1/11/23  had 161 comments and 42 shares, 1/13/23 third post had 50 comments and 73 shares and the fourth post on 1/16/23 had 30 comments and 60 shares.  February was not much different, on 2/10/23 the fifth post had 213 comments and 11 shares, and the final post announcing it had been approved on 3/7/23 had 349 comments and 76 shares (the majority saying it was a big mistake to approve it). 

What sort of upgrades would be needed to facilitate the park (infrastructure)?  I would be curious what the discussion was they had on this one.

What are the public approval hurdles we’d need to prepare for?  Under what circumstances?  They obviously were clueless to the opposition this project would face because they were not ready for the public hurdles that came after the announcement.

How might State/Local Economic Development help us (expedite permitting, political help, incentives, etc.)?   I bet they didn’t expect the citizen opposition to incentives.

How hard is it to get a definitive answer to one simple question…When did the city first learn about Universal?  Two months ago, at the council meeting, which was packed with residents, Fehmi Karahan spoke and said he was approached 10 months ago which means that would have been April 2022.

Depending on the timeline you believe, are we supposed to buy that for two months, Fehmi didn’t tell the city about the inquiry from Universal?  If the city first started discussing this in May or even August 2022, and the project was thoroughly vetted as Mayor Cheney said, then why were some citizens told in January 2023 by council members and P&Z staff members that they really didn’t know too many details about the project?  Why had the council or P&Z members not seen a crime study, traffic study, economic impact study from May/August 2022 to January 2023?  Mayor Cheney besides using resident tax dollars (in excess of $10,000+) for a trip to vet Universal Orlando in person, what else was vetted?   

At the climax of the Griswold’s Road Trip to Walley World in National Lampoons Vacation, everything had gone wrong that could go wrong and Clark’s wife and kids announce they vacation is not worth it and want to just go home.  At his wits end, sitting in the sports wagon you can see the whites of Clarks wide eyes and the grinding of his teeth, and his meltdown begins.  He launches into a foul-mouthed tirade: “I think you’re all f**ked in the head! […] This is no longer a vacation! It’s a quest! It’s a quest for fun! […] You’ll be whistling ‘Zip-A-Dee-Doo-Dah’ out of your a**holes!” 

We agree with Clark this is a quest but ours is for something so simple called “THE TRUTH.”  I was one of those residents in January sitting at home watching the announcement live stream on Facebook and thinking to myself what in the nuclear detonation, I mean tarnation is going on in Frisco.  All I could picture was the final scene in National Lampoon’s Vacation when the Griswold’s gleefully race to the entrance of Walley World, “America’s Favorite Family Fun Park,”  in slow motion only to find the park is closed for two weeks for repairs and cleaning.

After doing all this research we are left with more questions than answers and we can say the inaccuracies in the timeline are very questionable, glaringly obvious, and truthfully alarming.   A smart person once said, “Trust the timeline of yourself.”  And with that Walley says, until next time…

Frisco Continues To Delay PIR Requests

“We The People” is one of the best-known phrases in the American political lexicon. They are the first three words of the Preamble to the Constitution of the United States and propose that the “people” should be the driving force behind government and what is does and does not do. These words should hold great significance because of the implication and meaning behind them but sadly many Americans today could not even tell you what the Constitution says and what it stands for.

We The People have the right to question our elected officials and our government which is why The Freedom of Information Act was passed in 1967. It requires the full or partial disclosure of documents controlled by the government, state or other public authorities. My entire life I have enjoyed putting in FOIA requests because it creates a checks and balance system so to speak. It is an easy and simple reminder to our elected officials that they work for us, they are responsible at the end of the day to “We The People” and they need to remember that.

So why is it the City of Frisco delays turning over PIR requests? Based on what some citizens have sent us they get the same responses over and over such as we need you to clarify, or it has been sent the attorney, and so on. Our team has filed PIR request in cities across Texas for years and generally they are prompt (within 15 days) to provide the required details. So why does it take the City of Frisco 30, 60, 90 days to respond? Why do they constantly find excuses to delay turning over information? How can the city operate on an honor code since many of our elected officials use their personal devices and email for communication? They also think very highly of themselves because they charge more than any other city we have dealt with which is probably there way of trying to stop the public from making requests.

One example, a resident requested “All electronic communication via email for Project P117/Universal from 1/1/22 to 2/27/23 between all city council members, Wes Pierson, Maria Row, Ben Brezina, and Jason Ford. The city released a few details after 45 days but the guts they have delayed for over 2 months now. Recently the resident sent us the email that city has now sent it to the Attorney General which allows another 45 days of delays. WHAT ARE YOU HIDING FRISCO WHEN IT COMES TO THE UNIVERSAL PROJECT?

Based on the recent city council meeting where the city set a precedent to release information protected by an NDA (which the city insisted on) that included human resource records we decided to have a citizen ask for a copy of George Purefoy’s Severance Package, copy of any signed contracts between George Purefoy for Mac Borchardt, any monies paid by the city to lawyers, investigators, outside organizations, and associations to conduct internal investigations, and if Ben Brezina had any write up or complaints. The request was made April 10, 2023, and we assumed we would receive this one rather quickly but instead the city sent back the following message on April 25: Please clarify whether you consent to Frisco redacting any and all information it believes is confidential in accordance with the TPIA without the necessity of a request to the Texas Attorney General. Confidential information may include, but is not limited to, attorney-client privilege, attorney-work product, confidential personnel information and/or witness informer information.

On April 28, the citizen responded the request was clear and it should not be an issue to release it based on current actions taken by the city and city council. If it was an issue the resident suggested they hold another city council meeting and vote to release it. They also noted they have no issue with the city redacting it. The citizen sent us an email today they are still waiting and now the request shows “sent to attorney.” WHAT IS THE CITY OF FRISCO HIDING? THEY ARE THE ONES THAT SET THE WHEELS IN MOTION AND NOW DENY THIS REQUEST? If they don’t release this request it will be clear the reason for the previous release was solely as a POLITICAL HIT JOB!

Another example is a PIR that requested “All electronic communication including emails and text messages between John Keating and Veton Krasniqi from 2020 to the present and Angelia Pelham and Veton Krasniqi from 2020 to the present.” Within 11 days of filing the response received was there are no documents responsive to your request. It seems weird that not one email exists with Veton when he donated $10,000 to John Keating’s campaign on March 10, 2021 and $5000 to Angelia Pelham on May 15, 2021. Surely there would be at least one email that details the relationship between these two sitting council members and a mystery man. What we did find is several cases in Collin County regarding debts with the name Veton Krasniqi attached to it. Things that make you go, hmmm!

Lastly a PIR request was made for a copy of the “Public Safety Study regarding the Police Department Staffing funded by federal grants.” The response was it would only be available to be viewed at city hall. They won’t actually give anyone a copy of it which has me curious. Maybe because it tells us that staffing is an issue just like we have been hearing. What we can tell you, is that you can bet Susan McFarland with the DMN won’t report on it because that would be a real news story with real truth.

My wife said she had this crazy dream, and my first mistake was asking her what it was about. She said I was White Goodman from the movie Dodgeball and I was strutting and striding on up to the City Secretary’s Office at city hall. Magically the song Apache by The Sugar Hill Gang began playing, “Ho, ho, ho, Tonto, jump on it, jump on it, jump on it, Kemosabe, jump on it, jump on it, jump on it.” When I walked into the office, I was greeted by the public records militant who said, “White, what are you doing here?” I responded, “it is called FOIA, The Freedom of Information Act. The hippies finally got something right. Just Kiddin’, not really!” I learned an important lesson – don’t ask my wife about her dreams and if I am White Goodman then I think I am damn sexy!

The questions we are left with are simple, why does it take the City of Frisco so long to respond to PIR requests? Why do they play games and delay releasing information that “we the people” have the right to ask for and receive? What is the city hiding?